Worst gym and company I have ever came across very unprofessional and rude staff we took out gym memberships with them and the 2 ladies at reception are always rude and gossiping about the members as well as the gym instructors stare at people and gossip about them instead of assisting and being professional... the management and owner has a don't care attitude towards this and recons you need physical proof as it is a he said she said (Like we carry cellphones while in gym) they can black list me I don't care I will never embarrass myself further in a unprofessional environment and rudeness as I might just loose it. Go to Virgin Active guys they have a passion for what they do and makes sure that you gets treated the way a person should think the gym companies owner should really re look at his way of running a business but obviously once you grow too much you get a no care attitude

Visited as a day visitor whilst in the area for work. Not the cleanest gym in my opinion. Also a constant 'sweat' smell throughout the gym. Quite warm inside the gym, couldn't feel air-conditioning. The cardio section is a reasonable size, but the weight section is a bit small. I went at 0900, which usually is a quite time, but the weight section was quite cramped. Had to wait for machines and equipment. Lastly, although there are notices regarding wearing of masks, no-one was wearing a mask, I didn't see one person even have a mask nearby to them, and no staff members attempted to correct this, so it appears as if not wearing masks is the norm at this gym.

They signed me up for a membership without explaining every details. A day after a called them requesting for cancellation and they said I should wait for 3 months until I cancel. I’ve never been at the gym. I HAVE NEVER! Come month 3, they sent me a bill and I had to pay an outstanding amount because they signed me for membership, I was still paying even today. I then sent them an email with a proof of payment for outstanding amount, guess what, I have to wait for thee f*ckn 3 months again be able to cancel. My God. This is insane I’m tired of paying for this gym hence I’ve never set my foot on it.

What a dismal place...management doesn't give you the attention nor is the club neat and clean..it's become another virgin active. Take ur money and smile while doing it..my opinion Tyrone should take over management of your toti branch as that young man has the right idea,and understands client relationships. I was suppose to join but after how management can tell you they don't care one is a professional athlete and disses my federation when mentioned.. absolutely a waste.. I hope Pinetop is not the same,cos toti may destroy all expecting of this new brand,which in my opinion is crashing the new look

Today It was suppose to be an exciting day because I joined this gym but if I say I was appauled I would be putting it lightly, a staff member was sooo unprofessional, sooooo rude to his colleague , the manner in which he spoke to his colleague accusing him of stealing me ( Which was not true) in front of me and in front of his manager and other colleagues as well as other gym members . Absolutely disappointed by this lack of professionalism and lack of respect for other people.

Been at the gym for 2 years and counting. Friendly staff, you treat people with respect and they will return the same respect.. If you ask for help they are always willing. Most negative comments or reviews is due to people that don't read their contracts before signing and then they complain afterwards.(sorry né!) The Gym Company can be proud what they achieve. There will always be complainers in this world, and it actually reflects on their shortcomings. No pain No gain..

Most corrupt company i have ever come across. Will never recommended this gym to anyone ever. Paying for 4 months now for a closed gym that cannot provide a service and when i want to cancel they still want a cancelation fee and refuses to put the 4 months payments towards that fee. Recons we will get the time back for free once they can open again and what if your company goes bankrupt during these times then you just end up getting our money for free.

For the past two weeks the shower water has been extremely cold. At 1st we thought it was due to loadshedding. But it seems like that’s not the case. Normally the water is warm on busy mornings but now it’s cold.. 9:00am showers are cold… Can this be kindly addressed because there’s no sign warning us of a geyser maintenance… The ladies showers lack a full body mirror.. SUGGESTION… The cold showers are gonna make us sick

Economically affordable Fitness Centre , without the Overwhelming pressures from , "bystanders/ Speculating & frankly , Demoralizing motivators". Did I Mention they're, "Student Friendly Specials" when enquiring from their in_house Promoters as wells as their , Nation Wide Located Stores.. #VA'sHighlyOverratedinEveryAspect #OutWithdaOld×InWitDaNewNew

These people are so unprofessonal. they want to deduct R299 from my account and i have oofficialy closed the membership. This Nikita Lady is useless you know. she phoned me day after day during lockdown begging me to pay atrears, and eventually i agrredd to settle account, now the account lady put stop orders...mxmmmmm for what i don5 know.

Dreadful place! You get low vibrational, unprofessional staff who are only helpful when it suits them. All they seem to do is stare, chat with their favorite clients and help to spread malicious gossip. Gym instructors are bully & dont cater for beginners. The place is dirty, it's starting to look like the Umlazi branch. Dreadful!

Very unprofessional I canceled my contract and they go and blacklist my daughter who is a student, they don't contact me regarding the account, yet I was there personally to cancel my account and it was only for a year, what a disappointment Never ever will I recommend them terrible service really

Canceled my contract in December 2022. Still debited 2 months after contract ended. Waiting for a refund from March 2023. Jacques, the manager, is still getting his regional manager to sign off on this, 2 months later. Really quite absurd! I would rate them 0 stars if i could.

A quite welcoming and relaxing vibe here. Day time always not too much people in, So better gymming here not in peak times. Quite friendly staff here, I felt good. A peaceful and quiet nice gym. So am I. So do u? however， in most Fridays Afternoon, overcrowded here……

Yes the receptionist desk is very unhelpful poeple working thier.and st.....pid. But the floor staff is very good and always willing to help. And they hardly play music to pump up your spirit to gym. So its very boring and quiet.just bring your headphones and gym

I started just as lockdown hit Payed over a thousand rand and I have not stepped foot in the gym itself and they still want me to pay an additional 700 for the 2 months it's been open but they said they canceled my membership

This 1 of the 2 local gyms in Amanzimtoti, much better premiums(affordable), decent size, somedays the music is too soft and the aircon might be a bit too high but its aight for the floorsize they have.

I went in to take a look at the gym before signing up my contract and I was definitely impressed. Thanks to Marcus for showing me around. Contract signed, starting this week, very excited …

No customer service! I want to apply for a membership then I get told someone will call me. I need to follow up then once again someone will call me back. I'm still waiting.... 3 days and counting.

Highly unprofessional, and pathetic management at the Amanzimtoti Club. MOST corrupt gym I have come across. DO NOT RECOMMEND THIS GYM. Do not sign a contract with them, daylight robbery!

Back to gym this morning after 7 months of nothing! Was nice and well organized. Well done with the social distancing lines on floors and apparatus spaces out! See tomorrow!

Not bad since you m9ved to new building but please sort out the shower , it ok whe only one person is in the shower but if some uses tge shower the water goes off

Poorly run. Facilities are terrible and dirty. The only thing they get right is your monthly debit order. Save yourself the trouble and go to Virgin Active

Worse gym i have ever been in the manager is rude and racist, the staff is stealing the loat and found items and the showers are dirty

Rotten place at Arbor Crossing. If you want Covid19 the go there for a workout & see the total lack of adherence to protocols.

I love it.. They really know how to take care of their clients.. Zoe @customer services always go an extra mile to help.

Neat and well equipped. Could do with more dumbbells but otherwise tops! Friendly staff, clean and modern layout.

Its a great experience to be here. People are so motivated to exercise, you can't help but be motivated as well.

Good equipment. Showers are comfortable. No showers for disabled persons. Staff very helpful

Affordable nice Equipment to gym 2 problem steam not hot enough water always cold or worm

Pretty neat and clean with a good complement of machines. Friendly staff.

Very good facilities with Very nice employees Great place overall

Hester must be commended on her great customer service

Still waiting for a call back after more than a week

The staff is very friendly and it's very good gym ❤

Professional staff. Air-conditioning is perfect.

Good gym with an excellent atmosphere!

Good place to workout in the day

That place is super cool

Clean, friendly staff

Excellent place to be

Do not recommend!

Best gym in Toti.

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