H. Samuel

120 reviews

Unit SU48, Cabot Circus, Broadmead, Bristol BS1 3BA, United Kingdom

www.hsamuel.co.uk

+441179272405

About

H. Samuel is a Jewelry store located at Unit SU48, Cabot Circus, Broadmead, Bristol BS1 3BA, United Kingdom. It has received 120 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-7PM
Thursday10AM-7PM
Friday10AM-7PM
Saturday11AM-5PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of H. Samuel: Unit SU48, Cabot Circus, Broadmead, Bristol BS1 3BA, United Kingdom

  • H. Samuel has 4.3 stars from 120 reviews

  • Jewelry store

  • "Engagement Ring - Bespoke Design Service"

    "It's a basic jewelry store"

    "I am very pleased to say that their cleaning and repair service is spot on! My engagement ring was scratched and dirt built up around the stone"

    "Honestly prefer the collection and designs to more expensive brands or even independent sellers"

    "Two of my daughters had their ears pierced by Emma in the Cabot store today"

Reviews

  • Garvin Persad

Engagement Ring - Bespoke Design Service. I had been on the search for an engagement ring for several months, trying to find that perfect ring for the perfect day, and just could not find exactly what I was looking for. Both Ryan and Emma at H Samuel’s - Cabot Circus Bristol - provided exceptional service. They introduced me to their Engagement Ring - Bespoke Design Service. It was a game changer. I could choose the premium 18ct gold metal I wanted, the 2mm band I wanted and the colourless, flawless, excellent cut I wanted sent on titanium. It was perfect and so easy. With their Bespoke Design the diamond you get to choose to your specifications came within a week and you get to inspect it before making a decision, if it wasn’t the one they’ll order another free of charge. The best customer service experience I’ve ever had.

  • Mac “Theresonly1mac”

It's a basic jewelry store. They have some expensive stuff, and some more budget friendly things. I went to look at watches, as I'd previously purchased some from here before. The deals available for watches are quite good, and can mean you save money against a higher priced watch. For a national chain of jewelers it's friendly enough, but the staff don't bother you. They let you know they're there should you need them. Overall this is a nice store to visit if you need it's goods

  • Eva Hayek

I am very pleased to say that their cleaning and repair service is spot on! My engagement ring was scratched and dirt built up around the stone. They removed the stone, cleaned it and polished it and returned it to me looking like new! I will use this service again and fully recommend if you have jewellery needing a cleaning and polishing. Thank you very much!

  • Bahnnisikha Misra

Honestly prefer the collection and designs to more expensive brands or even independent sellers. Almost every staff member I have interacted with has been very helpful, and especially Kenzie who made a difficult purchase painless by explaining everything in detail, being extremely patient and helping to order it in to a tight deadline.

  • Ian Ruffle

Two of my daughters had their ears pierced by Emma in the Cabot store today. She was so knowledgeable, helpful and lovely! We would highly recommend. One of my daughters had trouble with her previous piercings so Emma helped us with what to choose and explained why. Great service, thank you.

  • Josh Thomas

Myself and my friend had a great experience looking to buy a gift for your girlfriends. The customer service was outstanding and the lady who was helping us was very knowledgeable and spent over an hour with us to ensure we got what we were after. I’m very happy and would definitely revisit.

  • James AG

Liked the place and the staff were friendly. My only gripe is thats its typical high street shopping, you ask for anything slightly unusual and you get a strange reaction. I wanted a new ring for my Prince Albert but no, too off the wall for H samual. Oh well, least there's the Internet.

  • Steve Brooks

50p link put on a chain and 20 minutes after wearing it the link opened and the necklace split apart, cost £10 for the link but originally they wanted £60 to send it off for fixing (its just a ring) Total cowboys and they sell cheap jewelry for a reason.

  • S F

Liv in the Cabot Circus store was a fantastic help on Friday when my partner and I were looking for wedding rings. She was enthusiastic, seemed to care about helping us choose the right ring and did so in a COVID-safe way. A real asset to the team!

  • Harriet Jackson

Asha was very helpful in helping us pick out my wedding ring, she showed us a variety of options and was very patient with me when I asked to try on different ones! There was no pressure and she was very friendly and happy to help!

  • WINSTON'S MOBILE AND HAND CARWASH

My wedding ring broke within 2 weeks of getting married. Plus the diamonds are falling out. I got married on the 21st of December and I have to stop wearing the ring because of these issues. Disappointed much!!!!

  • gabriel bogdan

Mea plăcut foarte mult aici au bijuteri pentru toate gusturile și prețuri rezonabile. Ce mea plăcut a fost faptul cum am fost primit de angajați fiind foarte atenți și săritori de a te ajuta.

  • Tilly Taylor

Fantastic service from Emma, highly recommend, very knowledgeable, professional and takes the stress away from buying jewellery. We will definitely come back due to her excellent service

  • F Nyats

Great shop, lovely jewellery, easy to see what you like, unfortunately served by a young lady who seemed disinterested in serving and felt rushed while trying to get some bracelets.

  • Steph Lewis

The staff here are so lovely and helpful. I've been to the stores in Cardiff and Bristol and all the staff have been really knowledgable and patient. I highly recommend the stores.

  • Kevin Green

Very helpful staff at your Cabot circus store . Unfortunately we didn't get her name but she got us exactly what we wanted including an engraving on it . Thankyou

  • Kiri Brewer

Have been served by Emma and Sophie for the past week helping to get my engagement ring resized. Great customer service, went above and beyond. Thank you

  • Luke Peacey

Great store, friendly staff with good service. After narrowing choices on the Web the store helped me with my decision. Would happily use them again

  • Stela Stoycheva

Big choice of jewellery, but less staff and I waiting 20 min to came someone to show me the jewellery,even when I told both girls about my choice

  • Terena Withey

Went to enquire about ear piercing, and earring’s. Emma that helped me was very helpful, polite, and informative .. left the store very happy…..

  • iain muir

Not sure if we dealt with Emma, but the lady that help us in the store was very knowledgeable and very friendly. Would definitely recommend.

  • Peter Richard Stokes

Very pleased this time bought a solar divers watch, great staff very helpful no negative issues, and yes I would recommend them.

  • harvey bent

Was assisted with what I was looking for and questions. Very polite and welcoming. Found exactly what I was looking for and more

  • Harriet Milligan

Fantastic service, Emma helped get my engagement ring fixed and was extremely kind and helpful, my ring looks good as new

  • Tony Packham

Emma and Shania in Cabot circus provided an excellent service helping me obtain the perfect birthday present for my wife

  • James Waddell

At this store bristol Cabot lady was excellent above and beyond real friendly unlike manager at our local one in torquay

  • Natasha Grant

A really helpful and lovely manager Emma. Fantastic customer service. I would definitely recommend for thisale reason.

  • Timothy Nicholson

Sandra couldn't have been more helpful. We found what we needed and the order arrived quickly

  • H P

Very helpful staff who will help you find what you need if you're shopping for someone else.

  • Alex Edgar

Got our wedding rings here and the staff were so helpful and all went well and great prices

  • Chimaeze Enwerem

Very nice and professional experience at H. Samuel in Cabot Circus, Bristol. Kudos!

  • sony dinesh

It was a good store experience, staff really friendly and a good purchase too..

  • bodrul hoque

Professional helpful staff . Willing to listen and give their honest advice.

  • Rashida Parveen Chemistry

Asha is good explained everything very well. Very pleasant to talk to her

  • Charlotte Grimsby

Fantastic store. Store manager was very helpful and knowledgeable

  • mansoor sarfraz

very nice variety of jewellery and watches. friendly staff!

  • Typical

Amazing place very helpful staff 10/10 would go there again

  • Irene Benedetti

You trying to hustle me??? No thank you. Really RUDE staff

  • Alexandru Chircu

Some decent prices and they have sales most of the time.

  • Paul Wells

Helpful staff, got what I wanted at a reasonable cost

  • Alex Tivedo

Buy online but Avoid the shop, really unprofessional

  • Alex Brown

Tried to sell returned stuff in bad condition …

  • Alison Heale

Friendly, helpful staff, reasonably priced items

  • Chris

Friendly staff. Lovely jewellery brought. Thanks

  • Brian Chapman

Friendly service and services from the staff

  • Sharon Craig

A place where you can find good bargains.

  • loh ice

I bought two watches for children before.

  • Janet W

Terrible refund policy for faulty items.

  • KMW1547

Great products, great customer service

  • Tracy Perkins

Got 2 great rings for haft the price

  • 田中隆生

いつもおいしく新鮮な野菜や果物を手当たり提供してくれます

  • Teresa Swinford

Very helpful friendly staff

  • gillian Pyne

Very helpful staff member

  • Maureen Sutherland

Nice staff, very helpful

  • dave forristal

Good staff and service

  • Michel Padrón-Official.

Excellent, brilliant

  • Susan Miles

Not much selection

  • Alan Birkhead

Excellent service

  • Kay Higgins

It was wonderful

  • Roderick lan Gosden

Not much choice

  • Faisull Malik

Nice but pricey

  • -Ryan.

Very friendly.

  • sam massey

Great service

  • Kwangjae Chi

Helpful staff

  • Carter Miles-Currey (cj)

Nice staff

  • S S

Rude staff

  • Lulu Tsiako

Unique

  • Farhan Khan

Yo

  • Paul Burns
  • Tasha H

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