Update: I do not think my review was read properly I Mentioned that employees at the salon were quite unprofessional as well. Plus you are renting out your room in your business. If you want to avoid bad reputation there should be more thought into who you rent out your space to. WORST CLINIC EXPERIENCE EVER If I could give 0 stars I would. I had my appointment rescheduled without my consent. Despite that, I had left earlier to make it on time. Unexpected delays and suspensions via train due to poor weather had made me late. I let her know that there are delays and suspensions, which she had seen on instagram and liked my message but no actual response was given. (The reason why I did not text her phone number is because she didn’t give me it). I had assumed she was informed and would still carry on with my treatment. However, when I arrived the lady at the desk had said she already left. We managed to get her on call through the receptionist and her tone was appalling. She was extremely unprofessional, unpleasant and extremely aggressive with her words. Demanding me to apologise for “wasting her time”. Understandable, although I already let her know. If she was upset she could have responded to my message and let me know before hand she would not carry through with my treatment which I have paid a deposit. On the phone she said she will see me in person. As soon as she walked, correction, stomped in, without looking she said “Are you [my name], {pointed at me} you come”. The level of disrespect was terrible. She then took me in to the room where treatment is taken place and continued to disrespect, shout also with aggressive hand gestures in her room. (At one point I felt threatened that we would attack me) I then started to cry and left the room I sat in the salon sofa till I composed my tear and was ready to leave. At that point I was on my way out talking to my sister about what I had experienced when one of the salon workers inconsiderately knowing also what I had just went through told me to watch what I say as there are clients who have come to relax (baring in mind I did not say anything inappropriate) it was also a conversation between me and my sister. Extremely disappointing as there was nothing said to the worker who caused a scene. They are too busy trying to cover up their reputation as a salon then have compassion. I was too distraught to even justify myself at that point so I just left feeling absolutely defeated by two of the workers. None of the workers tried to console me. Just had the whole salon watching like it was a show. Wouldn’t recommend coming here at all. I will take further steps as required.

I went to Cullen's to have my damaged and bleached hair cut and coloured to my natural colour. My roots were long grown out and I specifically said I don’t want my roots dyed just the ends to match the roots. My natural hair is a flat mid dark brown. I didn’t receive any of this and was charged over £100 (and actually over charged £20 by Claire) I had Claire. I wanted my hair collar bone length I gestured to the bottom of my collar bones. I received practically a long Bob above the collar bone. I specified that I wanted my hair to look like my natural hair - no dye on the roots. She dyed the entire head of hair a colour which was apparently ‘warm’ which essentially gave a RED undertone?! I had not described my natural hair as red or warm? Clear to me now that to Claire I was just one more customer of many and she just was not focused or actually listening in the consultation. I complained - post a day of figuring it all out and if I got what I went in for. The management were so kind and I was advised to return to have the hair fixed for free. Unfortunately the damage was done my hair was too short and the dye couldn’t be stripped so more dark dye with a ‘flat’ colour was applied and now I essentially have black hair. I was not aware that you’d have to heavily research before going to a professional hairdressers it would be great if Claire would’ve listened to me and done as I had asked. This was about a month ago now and as I’m still just frustrated and really unhappy with my hair I thought I should write it down. I am sure hairdressers out there would laugh at me for not realising the dye was going all over my head but I had never got my hair dyed brown before, only bleached, so I was unfamiliar with the process. I appreciate the way management handled it but they actually didn’t really have any way of fixing the damage. I still need to go and get the £20 back that I was over charged by but I anticipate them saying it’s just ‘credit’ so I guess that’ll have to stay there and I’ll go for a trim in 5 years when my hair is finally past my collar bone again.

RIP OFF. My wife went for a consultation today as it'd have been her first visit. She was offered a 50% of the colour. The original price she was told would be £54. So on her first visit would have been half the original price. After the consultation when she asked for the price again, she was told that she would be charged £54.20, which is an original salon price. She then asked about the 50%. The reply was that £54.20 is already with the 50% off which is a lie. She then came home, reposted the message with the price she has been offered and she was blocked.

I was overcharged on my first visit for a subtle ombre effect by £40. They had quoted during the consultation that I may need to pay an extra £10 or so for extra cleansing however, this was not the case. £120 was charged altogether after an original quote of £77! ! And half my hair is ginger and blonde after asking for a subtle ombre effect! Such a RIP OFF. This was supposed to be part of a gift from my parents for my graduation. Extremely disappointed for my 1st visit to the salon. I felt I was taken advantage of and I will not be visiting again!

Very professional and they love their work My wife and toddler daughter have been their regular for 2 years now . Especially for our daughter , it has been such a great experience. When many hairdressers wont take kids of that age, we have been taking ours since she was 1 year old . The staff (especially Ashleigh for my wife and daughter ) takes great care and now our daughter have started enjoying the experience and looks forward to next cut. Highly recommended.

Brilliant salon. It was my 1st visit and was having a complete restyle. Liam made me feel at complete ease as he was very confident in what he was doing which made me trust his judgement completely. I sent a photo of my hair to my sister in Manchester and she's even thinking of travelling down here to have the same done as the results where perfect. Thank you Liam for my wonderful hair. I'm so happy with it. Great Great Great salon. 5 stars is not enough ✨️

such an unprofessional service from an aesthetician working in the salon. taking money from peoples account and then cancelling their appointments when simply querying the service that was being paid for. rude and unhelpful would NOT recommend ever booking with SLB Aesthetics. Also using private clientele images that have NOT been permitted to be used for the benefit of their own business. cannot believe they allow someone to work like this.

All the staff are so welcoming from the trainees to the stylest and manager's. They always greet you by your name. I have been going to Cullen & Co for over 11 years, when my hair is done I feel like a princess. Never have I had to complain. Ladies when you find a hairdressers as good as I have you will always return. I travel over 5 miles to feel like a princess. So pleased with Cullen & co. Thanks to all the staff at Cullen & Co.

I've been coming here since August of 2017 & have found the staff to be friendly & helpful. I see a senior stylist who only takes off the amount of hair that I'm comfortable with. I've had too many 'scissor happy' hairdressers in the past,but I know that at Cullen,I will be listened to. My hair always feels & looks fantastic after my visit,& I highly recommend anyone to give Cullen a try.

Liam is a magician. I called and was given a slot within half hour of my call. Went in for a much needed restyle, as my hair was butchered by another salon in Bexley. Liam was friendly, stylish and professional. The salon is amazingly clean and the staff were constantly wiping down furniture, sweeping and mopping. I'll be visiting again, soon, for a colour. Thanks Liam!!!!!!

I have been coming to this salon for about 7 years. I have always had amazing service - everyone is professional and friendly. Paige always offers amazing advice and always goes above and beyond. I fully trust her opinion (and usually let her have free reign!) on colour, when she did my wedding hair and when I chopped it off!

Paige Tidman. What a star Paige is just the friendliest stylist. Makes me feel so at ease. Been using her for around a year. Love my hair the colour & I get so many compliments. Just love the salon. If I get a Friday appointment I get s nice glass of white wine. ***** perfect.

Always lovely getting my hair cut and styled here. I have thick curly hair and a lot of salons don't wash my hair well (I end up walking out with dandruff). I have been going here for about 2 years now and I always leave with my hair looking amazing.

Absolutely fantastic.linda who did my hair listened to what i wanted and what i did'nt want. Everybody was great,from the hairwash to the haircut.Dee on reception even borrowed me an umberella.Great place great people highly recommend.Thanks all...

Excellent salon! Friendly and welcoming atmosphere. My first visit, met Linda. This is definitely a beginning of a new and long friendship. Thank you Linda for the wonderful cut, highly recommend Cullen & Co. See you next time xx …

I have found Paige at Cullen & Co since May 2017. Great at styling my hair. I’m a typical Man who likes to look good & Paige is Fantastic. Very professional. The salon is a warm & well organised business. Willingly recommend.

Cut my young sons hair, he hates having his hair cut and this is the only place he doesn't cry. They did a great job. 10/10 would recommend to families with young children who have difficulties getting their hair cut.

My daughter loved this place she can't wait to come back.brilliant service made and us feel very welcome. Being a dad it can be embarrassing going to a salon with your daughter, not this time!! highly recommend.

Great service and always happy with the cut. Been going here for many years and would highly recommend. The service is amazing and I always feel welcome from as soon as I walk in to the time I leave.

Been going to this salon for years now and have always received amazing customer service and the owner have helped me out more times then I can remember. I can definitely recommend this place!

This is such a wonderful salon, the people are so lovely and welcoming and my hair has never felt or looked this good! I am so impressed and would recommend it to everyone.

This is an amazing place x Hannah cut my hair last time, she’s new to cullen and co. Highly recommend x love the cut very edgy look just what I was looking for

Been coming here for 4 years and had numerous hairdressers over the last 10 years. Definitely recommend! Friendly staff and worth the price.

Great salon,freindly staff that know what they are doing when it comes to colouring. Thanks Kelly saved the day! Sharon Bloomfield …

Lovely pretty place. Bubbly. The hairdresser guy was very pleasant and professional. My daughter loved the experience. Would come back.

Was really surprised, how very clean it was, felt really comfortable there, would recommend this place,good service, and very friendly.

My wife changed to Cullen & Co. After a cut, 3 people commented on how nice her hair looked. Plus the colouring was really nice.

Can’t recommend this salon enough! Paige saved my hair and is the extension queen. All staff are caring and compassionate.

Had such a lovely experience. Very clean and professional. Very friendly and chatty. Would defo used again

Had a bad cut that was remedied by a senior staff member after the owner got in touch, now it looks great.

A lovely salon with a great service. Very friendly and caring team. Absolutely great with young children.

As always, the staff are all professional, friendly and make you feel really welcome. Thank you …

I'm a regular client and haven't had a bad visit! Lovely, friendly staff and would highly recommend!

Cullen&Co is such a welcoming salon with such highly talented team. The salon is lovely and clean.

Lovely clean & Covid compliant salon. The girls are all very friendly, helpful and professional.

Always a great cut. Friendly service. Been visiting for over 20 years. X

Excellent staff very friendly and brilliant hairstylist"s

Beautician is best in town amazing service am a regular

Nice, pleasant atmosphere with thorough professionals.

Very clean warm and friendly staff reasonably priced

Great experience, absolutely love the beauty package

Airy, clean environment with friendly expert staff

Lorraine - lovely lady and great at kids cuts

Very happy lovely staff