Very relaxing massage and overall atmosphere. Clean facility. Super friendly and professional staff that is attentive to their clients. Not quite an hour long massage but close enough - finished like 7 min early, plus a few more min for the consultation, which i was aware of. However, still highly recommended because of the experience.

My darling 88 year old Mother-in-love is a regular client at the Kingwood, TX location. Johnny treats her with compassion, tenderness, and respect. He has very firm hands, and grandma loves it. He's always professional and kind. I highly recommend Hands and Stone. I can't forget that the front desk staff are outstanding!

Quiet and relaxing environment. Therapist was knowledgeable and I described my issues and she went straight to work on correcting them. I walked out after my massage feeling 70% better and the next morning was even further improved. I’ve only been once but so far it Seems like a good place and easy to work with.

The massage was good but what they fail to tell you is the 60minutes includes the walk from the lobby. Then you undress and get on the chair plus the time you redress. I had a 40 minute massage for $69. I will never go back and this was my first visit. So my next visit would be $109 for 40 minutes. What a joke.

Absolutely LOVE this location. The front desk staff is incredible! Mary gives hands down the best facial! I have rosacea and she has helped me onto a plan that works for me (finally!) and my skin has never looked better! Always very friendly and a super relaxing experience. I recommend her to everyone!!!!

I’ve been a member here since they opened in KW. My recent experience with Flor and Alma with a facial were amazing. They’re both very knowledgeable about skin care, actually ask questions to understand my skin care routine, help me find the best add on services and products to give me the best outcome.

The staff is made of a great group of girls. I have been a member for over a year and have not had time to use their services in the way I had hoped. I do feel that the products that they sell are overpriced. Still, I would recommend them as a place to have a day of pampering.

My experience here was amazing. It was my first ever facial. Riann helped me feel relaxed and comfortable. She was very professional and recommended great products for my temperamental skin. Definitely a great experience all around. Would highly recommend.

Such a peaceful and calm environment. They were very professional and made sure I was comfortable with everything. My masseur, Cody, was amazing and nearly made me fall asleep during my massage. I 100% recommend Cody and coming to Hand and Stone!

Every single staff member was extremely friendly, helpful, thoughtful, and so much more! The environment was very relaxing and clean! The front desk associate’s was extremely helpful and answered every single question I had and also gave me

Absolutely horrific. STAY AWAY!!! You'll get surprise charges, watch out! I brought my husband here for his birthday and ordered both of us cbd/salt stone couples massage because they were promotiong bogo...which they only gave to one of us

For my birthday and as a new postpartum mom, my husband gifted me a massage and facial. He had called ahead and put his card on file for the services, and was told the total amount for the services. When I arrived, I would only have to add

I will absolutely never return to Hand and Stone. This was my first time going there for a massage and I left unhappy and more kinks than when I entered the building. To be fair, the front desk people were nice, friendly, and easy to check

An inexperienced esthetician burned my top lip with a chemical peel. The manager's response was to offer me another appointment to deposit moisture and to to repair the damage. At the end of the session I was given a bill as if I requested

Would give zero stars if I could. Only giving one so I can post and warn others. I HAD a membership and would switch from massage to facial monthly. I went in (April 2023) for a normal hydration facial with the same girl I had already seen

I had a membership with Hand and Stone Kingwood. After Bri no longer worked there, I decided to terminate my package. The person decided to freeze instead of terminate my membership. When they charged me, I called in to inquire as to why.

This was my first massage at Hand and Stone, and I left extremely disappointed. My husband surprised me with a 50 min massage and I was so excited for a little stress relief and relaxation, but left feeling the complete opposite because I

My first facial was exciting, and I enjoyed it very much. Before the facial and after was a fun experience and definitely coming back to get more facials. I had a little acne on the side of my forehead after Stormy removed my black heads.

My husband gave me the gift of relaxation. My first massage ever and Vanessa was WONDERFUL! She made sure my comfort was her number one priority. Afterwards, Leila walked me through the steps of my first facial. She was knowledgeable and

Love love loved the people here. My masseuse was very comforting and did such a good job. The receptionists were very friendly and I felt incredibly comfortable in their presence. They felt like friends and were easy to talk to. I didn't

Walking in, you experience a fresh, clean, inviting atmosphere. The only reason I did not give 5 stars was because my add ons were not included. Being my first massage, I didn’t know to ask during. I asked after and the masseuse said she

Love this place! Their lobby smells amazing and the staff is friendly and inviting. I got the 50 min spa service and it was fantastic. Their rooms have a heated bed. The staff is well trained and very knowledgeable about pain management.

Wasn’t impressed at all! Granted I was 7 minutes late BUT first she asked me to reschedule and after I asked to stay and get it deducted from my time the service was blah. I wanted the main focus to be extraction which I communicated And

Trying to book a massage for me and my matron of honor. The first girl I spoke with was very nice and super helpful. Booked my appointments. I had to call back to hold with a card I didn't have my wallet. So this morning I call and speak

Bad experience. The lady was nice but she talked the entire time, didn't do what I asked and told me she was going to give me physical therapy. Um...I didn't pay for that. She said she didn't offer the fluff stuff that others give. The

I gave one star only to be on the board but zero stars would be more appropriate. My daughter purchased a couples massage for her and I. She was told $120 in the phone. She asked if that was per person and they said that was the total.

I am beyond disappointed with my service. I was rescheduled 3 times. Then I called and spoke with Amanda R and discussed my issue. We agreed that I could use my 3 outstanding credits for myself and my daughters. We booked 3 facials at

There’s only one therapist I continue seeing here, otherwise, I would not have a membership. My other favorite therapist left a little while ago. I think the prices are too high and they are not very flexible with understanding about

UPDATE: Lovely people, lovely experience, BUT I'm disappointed because I pay monthly for the membership, and I can never get anyone on the phone to schedule anything. I'm aware I can use the website, but I don't see member pricing on

Hands down...or up or with stones this is the best massage I have ever had. Johnny was my therapist today and as I understand it, new to the office. I have had massages for the past 35 years and this was the most thoroughly explained

Nice & clean a little on the pricey side! I wanted to add my pkg after trying it once; they wouldn't count my 1st service this was a little disappointing! It is what it is. I will be back! Local Realtor absolutely worth going

I just had one of the best facials of my life! I have mild rosacea so I have issues with my redness in my skin. Tori knows just what to put on it to calm my sensitive skin. Highly recommend Tori and Hand & Stone.

**updated from 5 stars 3 years ago** My wife and i been a member for 5 years, only pausing during covid. weve always tipped $30 on a $69 1 hour massage. we had some credits built up and i sent my

Camille was great and thorough with my massage. Front desk was very nice. Disappointed that my gift card was not honored when on the website it states it is. False advertisement. Won’t come back

**Edited with an uodate. After responding to a review request via email from hand & Stone, the manager called me and spoke with me. She explained that is not at all the experience that

My massage therapist was WONDERFUL! He took his time and made sure all of the areas I needed addressed were dealt with appropriately and I left feeling absolutely awesome!

The staff is very nice. Massage quality depends on a person, below average or pretty good. I don't like that every time the receptionist asks if I want to add a tip,

The is one of the best places on this side of the EARTH. Thank you for making me feel so relaxed and refreshed...❤️ …

I'm treated very respectfully. The atmosphere is top notch. My lady is wonderful. The price is good.

My first time here! Facial by Mary. She was professional and thorough.