The service at heartland is terrible. The lady at reception. Her attitude was poor. She could not care and you could tell she did not want to be there. She over promised and under delivered on her promised work at service in my brand new car. I will never bring my brand new car back here again.

I purchased an MG4 EV here in November 2023 and dealt with Craig, who was a very pleasant and personable guy. The whole process was excellent and I'm very pleased with the new car. Still discovering all the different aspects and features of owning an electric vehicle. It's been a fun ride!

Highly recommend heartland MG. Brendan had outstanding professionalism, wisdom and attention to detail. I really appreciated the fact he wasn’t your “typical” sales man who was pushy. I will defiantly be choosing Brendan for my future MG purchase as my whole brand new car sales was great.

I went along with my son to pick up his new mg3 car. Thanks to all the team members that helped to make our purchase a smooth transition. A special shout out to Robert for a wonderful customer service all the way through with our purchase and queries.

I purchased a Kia and dealt with Geoff, he has outstanding customer service and made sure to keep me updated throughout the entirety of the process. Geoff went above and beyond to ensure i was looked after. Appreciated the welcoming nature

I bought the new MG ZS Essence from Luarna Jackson today. I found Luarna to be very lovely to deal with and extremely knowledgable. She was thorough and went though all the details with me with no pressure. I would definitely recommend her

Don’t use for getting your vehicles serviced have been twice and have lied about what has been done and would rather call you and try bung on more money and fees for extra things when they won’t even change a broken wiper blade or actually

I was a bit disappointed when I booked my car in again for the same problem and was told it would be another 2 weeks before they could tend to it. That wasn’t the biggest problem though, the service desk wasn’t particularly helpful and at

Had a booking on the 8th of May for a faulty Led scuff plates which was purchased at MG when I purchased my MG3 a month ago. When I made the booking at Penrith Heartland MG I mentioned that the scuff plates were purchased and installed at

Emmarose and all the staff were so helpful to my needs and expectations. For the first time in 42 years I have finally brought my first ever brand new car. The team were so supportive and assisted my every need. Top team to help you with

Bought my new MG ZS Essence today, absolutely love it, drives great and is so very comfortable. Luarna Jackson looked after my wife and I and made us feel so welcome and at ease. Helped us out with my trade in getting as much as humanly

Went here on 26/9/2023 and was supposed to pick up on the 29/9/2023. Extremely poor customer service. When we went to go purchase a new MG i was asked which I model which was fine but then I was asked why in a rude tone then with every

Was great to find a business that still felt like a family. Didn’t know they still exist. I came in a pretty vulnerable state after being treated horrifically over the road at Ozcar. The team were kind and patient and could see that I

In the unfortunate event where you may have to phone through to the parts department (Penrith) prepare yourself to deal with the lack of customer service and rude laughing in your face at a simple question. One person this morning in

Luarna was incredibly helpful and honest. I never felt rushed or pressured and as a first time car buyer, she took the time to explain things that I wouldn't have had a clue about otherwise. After being barely acknowledged at other

Rahul looked after my father very well with his vehicle and offered many solutions to ensure we could get the best deal possible. Would highly recommend any customer to go to him for advice and support for honest and genuine deals.

I purchased my MG ZST EXCITE in December 2021 after waiting 4 months for a car that was suppose to be there in 2 weeks. I had multiple issues when purchasing through them and I would not recommend buying from them.

Robert and the team were absolutely awesome to deal with. We walked out of the door being pleased and excited to pick up our new car. Will definitely recommend Heartland Penrith to my family as well as friends.

Emmarose was fantastic helping me find a good reliable car I could afford. Jan made the finance application a breeze. Thanks ladies from Penrith Holden for your amazing customer service. …

Very happy with our experience and new MG HS from Heartland MG. Luarna was great, nothing was to much for her and she was never the 'pushy carsales person' that we all don't like. Thanks again.

MG Heartland had an amazing consultation team that will cater to your needs and will provide their services where needed. I appreciate Craig my consultant and his team for this experience!

Went with my daughter when she picked up her new MG. The customer service and attention was first class. I have purchased much more expensive brands and not seen the same attention.

So very impressed with everyone at Penrith MG and in particular Luarna. She made the purchase of our new MG3 Excite very smooth. She was very professional in all aspects.

I had a very helpful experience with Heartland motors especially from Rahul, he was very helpful and made the experience very easy.

Excellent customer service from Brendan Tompkins on my new purchase of my MG ZS Thanks Brendan for a great experience

Rahul Saxena went over and above I can’t thank him enough he was a great help and I love my new car thank you

Dealt with Craig who was a pleasure to deal with, great communication and service. Highly recommend.

Bought our new car from here. Ryan & Sam were awesome. Go and see them. They are a great team.

Great customer service, really tried to make everything as easy as possible

I highly recommend. Very lovely and helpful people.