Hermans Auto is a Auto repair shop located at 825 Portsmouth Ave, Kingston, ON K7M 1W6, Canada. It has received 110 reviews with an average rating of 4.9 stars.
Monday | 7:30AM-5PM |
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Tuesday | 7:30AM-5PM |
Wednesday | 7:30AM-5PM |
Thursday | 7:30AM-5PM |
Friday | Closed |
Saturday | Closed |
Sunday | 7:30AM-5PM |
The address of Hermans Auto: 825 Portsmouth Ave, Kingston, ON K7M 1W6, Canada
Hermans Auto has 4.9 stars from 110 reviews
Auto repair shop
"I don't normally write reviews - in fact this is my first one ever because I feel like Hermans Auto deserves the recognition"
"Hermans Auto was THE best mechanics experience I've ever had"
"I can recommend Herman’s for several reasons: 1"
"This mechanic shop is reasonably priced, and will never charge you for anything you haven't authorized"
"I have been taking my car to Hermans Auto for the last 2 years and they do great work"
I don't normally write reviews - in fact this is my first one ever because I feel like Hermans Auto deserves the recognition. Today was my first time visiting to Hermans Auto after asking my coworkers for a reliable mechanic - and they were right. My experience was great and I'd feel comfortable recommending them to friends and family. I brought my mom's car in to have them help diagnose and fix a clunking noise. I thought it might've been issues with the suspension and was concerned with the safety of the vehicle. It turns out that because the vehicle wasn't driven in a while, rust built up on the rotors and was scrapping against the brake pads while driving - the issue wasn't serious at all and they helped me clean off the rust. I dealt with Greg who was both personable and took the time to explain his troubleshooting process. Even though my car problem wasn't serious, I really valued his honesty - Hermans Auto is here to help their customers, not to take advantage of them. This is something that's not necessarily true for all places, and makes this business special. You've earned my business in the future! -David
Hermans Auto was THE best mechanics experience I've ever had. After the worst dealership experience of my life I looked at local shops to get a safety quickly. On the phone they were polite, detailed and accommodating which was immediately reassuring. Driving up for the appointment I had to wonder though. It's a small older shop reminiscent of the movies. It honestly didn't look like much. But it's not about the flash, and this place does one thing, work. They had everything done quickly, on schedule, on price and explained everything. I find a lot of dealerships and large garages try and make card a mystery but hermans was the opposite. They told me everything, explained it all and were really thoughtful. I'm never going back to the dealer here in Kingston unless I have to, this is where I'm going.
I can recommend Herman’s for several reasons: 1. Their quote of the front end work I needed done was provided in time and was one of the most affordable I received. They also included all items in the final amount, which made the review process straightforward for me 2. They were quick to process my work request and my vehicle was in the shop in less than a week 3. The work was done quickly and they were even able to work with things currently on my vehicle rather than replacing them, which saved me a ton of money My car drives better than it has in years and I want to thank all of the employees at Herman’s for their considerable efforts. Highly recommend their garage!
This mechanic shop is reasonably priced, and will never charge you for anything you haven't authorized. They will give you an honest diagnosis, however if you need your vehicle repaired sooner than 3 weeks from now, you should probably look elsewhere. I tried to get a diagnosis on a noise I was hearing and it turned out to be the rear differential on my truck, which is now destroyed completely, and is going to cost me a lot more money now. I guess that is the outcome when you send everyone you know to a mechanic.
I have been taking my car to Hermans Auto for the last 2 years and they do great work. They are very upfront about the cost of parts and labour and I always feel like I am being treated fairly and honestly. They can get very busy so if you need routine maintenance like and oil or tire changes, I would recommend calling a week or two ahead of time to schedule it. It will be worth the wait.
Stephen and the Herman’s auto family are professional, helpful and respectful. What you see is what you get! No hidden costs and if aint broke they don’t fix it! But if its in need of repair they let you know before they do anything. Mom always said you get what you pay for, and with Herman’s....you get the full 5 star treatment!!
The people at Hermans Auto do great work. They are quick, honest and fairly priced. I have had two repairs done with these guys and they have been great both times. They are transparent about the issues and do not suggest unnecessary work. If you don't want to be scammed by a mechanic, go to these guys!
Great service from Stephen and his staff. After trying other auto repair centres since we moved to Kingston, Herman's Auto is now my choice going forward. Recently I used Herman's twice and both times the work was done on time while the price was more than fair. Thanks Stephen.
Steve at Hermans Auto was honest and reliable. He was up front about what work he could and couldn't do. He went above and beyond looking for resources to help me get work done on my vehicle free of cost at the dealership. Would recommend a thousand times.
I grew up across the street from the family that runs this shop (first Herman and now his son Steve) and I'm not sure if more honest, hard-working folks exist. And Steve just saved our Subaru from a near death experience! A+++
Who works for free? Really impressed that Herman's son Steve, a licensed mechanic, took his valuable time to test drive and check a car over helping a potential buyer to make a decision on whether to buy a car...FOR FREE.
My first time going to Herman's Auto I needed a safety for my car. They were extremely knowledgeable, fast, and efficient. They ensured my car was ready to go when I needed it. I would recommend Herman's to anyone!
Needed a second opinion on whether it made sense to spend more money fixing my old Jeep....Steve gave me his best advice and helped us move on from a likely expensive mistake....Appreciate his time and expertise.
Steve and team are exceptional. They consistently take care of your vehicle as if you're part of the extended family. Thanks for always being accommodating, knowledgeable, friendly and affordable.
Today l went to Herman's Auto for a headlight bulb replacement. I was served by Greg who was extremely professional and with a great customer service attitude. I strongly recommend Herman's Auto!
Excellent service, good pricing and really value their suggestions and service recommendations. Good follow up if you have any questions. A really great business to have here in Kingston.
Never had a bad experience. I feel the service is honnest, they have never tried to up sell, or convince me i needed extra work. The opposite has happened and they have saved me money.
This shop is fantastic! I have taken several different cars here over the last few years. They provide great and timely service and I never feel pressured into anything at this shop.
They people there were very friendly and even dropped me off at home/picked me up when my car was ready, and the price was way better than expected. Will definitely go back
I have had many things repaired with them, with many vehicles, over many years (as have other family members). Steve and the team are great! Would certainly recommend!!
This is actually my favorite mechanics garage in town. Honest guys and reasonable rates. I am always confident in their work and trust their diagnosis. Great shop.
By far the best local garage in South Eastern Ontario! Great staff, incredibly accommodating and excellent work. I wouldn't go anywhere else with my vehicle EVER.
Extremely pleased. They graciously fit my vehicle into their busy schedule, found and repaired the issue for a very reasonable price. Great team. Great service .
Most Honest shop in town, always do the work they say they are going to do and even tell you when the work doesn’t need to be done. Great guys down there!
Quality work! Steve the owner is very knowledgeable and honest. Will try to find the best deal possible. There is nowhere else i would take my vehicle.
They were very fast when diagnosing the problem and had the work done in a timely manner. Very polite and good communication with me about my car.
Herman's is the best ! Guy is always honest and fair. So sick of shady places that take all my money. You can trust Herman to do a great job.
Very fair pricing and assessment - no bull. Timing for repairs were reasonable. Very kind to my mother and I. Definitely recommend.
Steve and his crew always do great work! They are honest and fair. Thanks for getting me back on the road after being stranded.
Best mechanic in town! Reliable, well-priced, honest, and very friendly/professional environment. Wouldn’t go anywhere else!
Local business with exceptional service and competitive prices! Always treated great when getting my car serviced here.
Always excellent service - has helped us in a pinch and quick scheduling for oil and tire services. Highly recommend
I love Hermans and have been going there for at least 10 years. Steve is so reliable and honest. Fantastic service!
I have been bringing my vehicles to hermans for years. They are friendly and their work is beyond reproach.
I've been with them for years now. They are honest, fair and responsive. Best auto service in town.
These guys know what they are doing. Priced right and work was done well. Very professional.
Always great service! Very honest and knowledgeable. I would recommend Herman’s to anyone.
Good service, got the job done in a timely fashion and no muss no fuss
Herman's is a great shop, honest work and fair prices