I have been a loyal client of Hiatus for many years and yet I choose to come to this location over and over because most of the time it’s amazing. I have been to a few other locations but staff keeps bringing me back here.I recently booked a day at the spa for a friend and myself, we both live two hours away but we make the drive because like I said the staff is usually top notch. This time was a little different, we had a service three years ago that we both fell in love with. The service has been unavailable for three years or so due to a mechanical issue first but then Covid ruined the service. Fast forward to now and the beloved Vichy shower room is now open for services again, I booked a day for two thinking we were getting the service we have been waiting years for again and come to find out we weren’t getting it. My guest had her service first and when she was done she informed me that it wasn’t the service we had before and booked for. I went up to the concierge desk and explained the situation and was basically brushed off by a young lady named Savanah. She tried to tell me I was wrong about what I booked and we went back and forth until we both had an understanding of what the case was. I felt a little insulted that she didn’t believe what I explained and required me to show her on the Hiatus app on my phone. I did so and she saw for herself what I was trying to say. Let me just say hopefully someone from corporate reads this and hears me when I say the app is trash. Please fix it. It only works 20% of the time. It’s inaccurate almost always which results in me having to call the spa which defeats the purpose of the app. So Savanah goes and talks to I’m assuming the manager to see what can be done since scheduling doesn’t permit for me to get the service i thought my guest and I were getting, she offered to reschedule me but like I said I drive 2+ plus hours to come here, another thing is scheduling is a nightmare now and for two people nearly impossible unless you book months in advance. The manager offered a $50 credit but in reality that doesn’t even cover my gas to get there. I was really hoping to be taken better care of seeing as I’ve been coming here for years and it’s very inconvenient now. A credit for two body glows in the Vichy shower would have been more appropriate in my opinion. We were both very let down just for the fact that we’ve been waiting 3 years for the Vichy shower room to be open again and our entire day at the spa was centered around the Vichy. Hopefully someone can make this right.

I always have amazing experiences at Hiatus. I recently had to cancel my membership after being laid off from a job, and the staff was very empathetic and helped make sure I could take advantage of my unused credits. I had a massage and body wrap with Jules and it was phenomenal! Then I was blessed with a facial by Shantal, who was not only a talented esthetician, but was also very kind and understanding towards my relationship with my skin. I deal with skin picking when I'm stressed out, and post-layoff from a job I had been at for almost a decade... well, you can probably imagine the stress I've been under. I've been so embarrassed about my skin that I was considering cancelling the appointment out of shame, but I'm happy I didn't. Shantal was very calming, empathetic, and did some sort of magic on me. Right after the facial, it looked like I had some sort of surgical wrinkle removing procedure done on my marionette lines, but it was all topical and rooted in her technique and product selection! It blew my mind. They are still not as prominent as of a few days later, but the thing I'm most impressed with is that all of my picking-related wounds have healed completely. All. Of. Them. My skin looks the healthiest it has in years, all thanks to Shantal's magic. I'm seriously shocked by the results and can't wait to go back. This is the first time I've felt confident instead of self-conscious since February. Thank you so much to the entire team for taking care of me even though I can't hold a membership at this time. I will definitely be back once I'm in a better position!

This could have been a great experience. I received a gift certificate with my daughter, worth $400 and each one of us was supposed to choose 2 sessions each. We both wanted a massage and then for the second item, she wanted body wrap and me, facial. I explained by phone, that we received this gift certificate, and they said that it was very difficult to program them all in the same say so we agreed to split up massage with the other sessions over two days. When we arrived, I filled out paperwork and gave the certificate. We were taken to our rooms and had our first sessions. When tipping upon our exit, I mentioned that we'd be back for the massage and the manager said, oh sorry. The gift certificate is only valid if all activities are done on the same day. Also, you owe an extra $100 for an upgrade to your facial. I mentioned I wasn't offered an upgrade and she even brought down the facial technician who was so embarrassed. It was all so unprofessional as the facial technician said that she did say it “when she was exiting the room”. A finally, the manager decided to give me “membership price but still charged me for a ridiculous quality facial, $200, and took the whole certificate, giving $100 credit which she mentioned would only cover one more session, not the two massages. Although the technicians who work there are knowledgeable, the staff in front is disingenuous, incompetent, and with a manager who doesn't know the meaning of quality customer service. At prices like these, I’m surprised, and it was all a huge disappointment.

Had an appointment for a facial and unfortunately I completely forgot (life happens sometimes) and had to call to cancel. I was told right away by that I would be charged the $35 cancellation fee. I felt uneasy about it, so I quickly picked the phone up and called back to regretfully ask that my membership be cancelled. Instead of trying to make it right or salvage the client relationship, I was dismissively told me I'd have to go online and email terminate, then quickly got hung up on midway through me saying "...okay, thank you". This left me with a sinking feeling that I'm sure anyone would have if they encountered the same situation. While I do realize you have dedicated staff (they're all so nice!) that's counting on your clients to show up on time, I think it's also important to keep a good relationship with your clients, especially if they take the time and courtesy to let you know they can't make it. Not only did I do the courteous thing by calling to give a heads up (something many people won't do), but my husband and I have used our services at Hiatus Spa for months now. I consider myself to be a valued customer, as I have spent more than the standard amount of money at Hiatus. On top of having a monthly membership, I've purchased products, paid for additional services on my facials, gotten multiple massages nearly every month, brought my husband in,etc. Wish they wouldn't have stuck a $35 cancellation penalty on me, but it is what it is and I just don't feel valued enough to keep my membership. :(

I recently had the pleasure of visiting a hiatus spa and received my care from Rachel. I must say that my experience was nothing short of amazing. From the moment I walked into the cozy and inviting space, I felt instantly relaxed and at ease. Rachel was incredibly skilled and knowledgeable in their craft. They took the time to listen to my concerns and tailored the session specifically to address those areas of tension. Their technique was impeccable, applying just the right amount of pressure to alleviate any pain or discomfort without causing additional soreness. Throughout the session, Rachel created a serene atmosphere with soothing music and calming aromatherapy scents. This added element truly enhanced my overall relaxation and allowed me to fully unwind during the treatment. Not only did Rachel provide an exceptional physical experience, but they also demonstrated genuine care for my well-being. They offered helpful advice on stretches and self-care practices that could further improve my muscle health between sessions. After leaving the appointment, I felt rejuvenated both mentally and physically. The effects of the massage lasted for days, as I noticed a significant decrease in muscle tension and improved flexibility. Overall, I highly recommend Rachel for anyone seeking a top-notch therapeutic experience. Their professionalism, expertise, and dedication to providing an exceptional service make them stand out among others in their field.

This is the only disappointing visit I have had in my many visits. Kacy did a good job, but that was the only thing good about my experience. In order to accommodate your scheduling I was asked the day prior to move my appointment from 12:15 to 12:30. I was happy to do so. Although I was greeted when I walked in, 15 minutes prior to my appointment time, and my name was repeated and acknowledged I guess the person was on her phone or distracted, because she failed to check me in. Luckily, Kacy knew I had never been late to an appointment before, and she came to check on me. She was told that I had not checked in, but she did not accept that and walked to the lounge area to check. There I was, just about to give up myself. Though Kacy did a good job since we started about 15 minutes late, I feel like she was rushed and not herself. The room we were assigned was extremely cold (acknowledged as a known issue by both Kacy and the attendant at the register when I mentioned it as I paid) and I remained chilled during my entire massage, even with the heated table. When I mentioned all this to the attendant at the register, her response was remarkably underwhelming. I had decided to take a pause on my membership, and this was the last of my membership visits. I will not be in any hurry to re-establish a membership with this being the experience that I will remember.

Positive first impression with pedi and even joined as member for about four months. Services are very limited at the San Antonio location and appointments more so. Providers are very pleasant. I tried range of services in hopes of finding something worthwhile…ended up thinking I should just stick with mani/pedis then realized the person I really liked was no longer going to work there when there were zero future appointments with her. After my first visit, going felt less of a treat and facilities less appealing in terms of wear and cleanliness. I would not commend services as high end and prices reflect the quality. On last visit, I preferred to pay and not obtain the service even though I was at the location. In fairness, I thought, “Am I only doing this now because I have that membership or is this really relaxing and worth my time?” Not relaxing or worth my time…more like a self-imposed obligation to go for a so-so experience. A retreat brings to mind a place where you feel welcome and can escape from whatever you need to escape. Hiatus is not horrible but just doesn’t feel like a place where I want to spend time, much less view as a retreat. I also tried to cancel the membership while there and was directed to email the cancellation which was odd…and impersonal.

I had gotten a spa package for Christmas that had a little of everything, and when I called to schedule it, the guy on the phone said there was no availability and that they would call me when something opened. This gift package had an expiration date on it. Waited a few weeks and heard nothing so I called and got it scheduled. The body massage was great and the lady that did mine was very sweet and polite. The facial was nice until I realized she smothered face oil all over my hair, making my hair greasy. I’m not allergic to anything, and never have been, but whatever she put on my face caused my face to burn and now starting to break out. She layered the products so much, my face started to feel heavy, and greasy, when it started to dry the product started peeling off in chunks. When I asked if I could reschedule my mani-pedi due to this happening, at first they said I’d have to cancel out my gift package, pay the cancellation fee, and have to pay again when I want my mani-pedi. After being on hold for about 10 minutes, they eventually gave me the store credit for my mani-pedi. I don’t recommend this place to anyone and I will only be going back for my mani-pedi.

I think it’s important to note while this place provides some med spa type services - it has a very traditional spa type of vibe (dimmed lights, robes, etc). This may have been my overall problem - that I should have gone to a medspa for this particular type of facial. I booked the glow and go hydrafacial which is a 40 minute service. While booking, the person on the phone asked which hydrafacial I wanted as they provide various options and when asked about the differences, she stated they were “all pretty much the same”. The girl who completed my service was very kind and friendly. However, she did not shine a light on my face to examine at any point, the service seemed very quick, and I left with makeup smeared all over my cheek. I’m not sure how I could be receiving a cleansing facial treatment with makeup still on my face while walking out. (I did tell the girl prior to starting that I had makeup on my face, is this a problem and she stated it was not.) I think I was walking in expecting more due to price and was just very disappointed. I would not recommend that particular hydrafacial to a friend.

My score = 3.75. The provider and quality of service were very good: professional, friendly, competent and well-trained. However, I've noticed over the last several months that the service time is shorter than advertised. For example, an advertised 60 min massage or facial (or whatever), is actually about 45 min. This is because, often the provider is a couple of minutes late to meet in the waiting room, .. then by the time we walk to the treatment room, provider shares procedure info and asks questions, provider leaves while one prepares/positions for the treatment, and then provider returns to treatment room, about 10 - 15 min, and sometimes longer!, have passed. I'd rather have the advertising be honest/realistic and state the services as 45 / 50 min. One is not paying truly for a 60 min service. Also, as with any spa, some providers are better than others in terms of competence, friendliness/manner, and waiting time. Otherwise, this Spa is very nice, clean, and in a great location at the Pearl in San Antonio.

I choose this place to celebrate my sister's birthday and also I invited a friend of mine to get all of us a great massage supposedly. But Unfortunately we got the last spot of the day 7:45 pm on Black Friday and not even one of us have a good massage for the price we pay for each person $120 we expected a good massages for that price. We are not sure if those people were tired to be the last ones of the day, maybe, but definitely 100% We got a way better massage for half of that price somewhere else ! Very disappointed because I expected to have a great time with my sister in her special day ! People are friendly and the environment is nice but massages are NOT good are all, for me sound like those people didn't have experience giving massage . And we all experienced the same. This place need to hire expertise massage therapists, who will provide quality and pleasant moment to relax for the price they charge .

They have poor customer service up at the front desk and they are overpriced. For instance, the receptionists do not tell you that you need to schedule extra time for gel removal in order for them to complete your service. As a result, I had to settle for a regular pedicure and felt rushed the entire time. The person after me was told that she wouldn’t get the leg massage to make up for it. This seems like a pretty basic question for people booking a gel pedicure (since most will already have gel). They also called me the day before our appointments to tell me that one of our pedicures had to be cancelled because they didn’t have the staff. I wouldn’t expect this from a higher end salon where you are paying 100 bucks for a pedicure. Very disappointed and will not return. I know that other people love this place, but I found them to be unreliable, overpriced, and unorganized.

I truly love Spa Hiatus, and I only come here for massages. The staff is friendly and very welcoming. Yesterday 4/22/23 I wanted to do a One and Only Pedi. This service really didn't feel like I got what I spent for. The lady who did my nails was super sweet and friendly, and I did tip. Just usually when friends of mine brag on pedis, they get all these things and mind you, I have never got a pedi in my life. When I did tell a friend about it she was even like I didn't get what I payed for. To me, I think I should have gotten more out of it.... All I got done was a nail buff, hot towel on my feet, polish and a cuticle cut.... Definitely not worth $70... She also did file my big toe super low and it does hurt still... So I think I'll just stick to my massage services I get done here and no more pedis.... .

Customer service! The culture and atmosphere as soon as I walked in … set the tone for the rest of the appointment! Courteous welcome from all front staff … very welcoming and warm employees who really infuse a personal side to make one feel comfortable Mike solidified my first time experience by ensuring I return and recommend others. He focused on my troubled areas; maintained a personal/professional dialogue the entire session but was funny along the way. Ultimately, his prescience alone was everything I needed. I’ve been to different places for massages to include other cities and states but this experience was different and it started with culture! To the management team … keep making people the focus of your efforts.

Got the signature massage by Lauren and it eas AMAZING!! First off, super easy to schedule an appointment and communication was great. I received a call for confirmation and received a call when my masseuse wasn't going to be available but another one was. Customer service was great. There are reserved parking spots for Hiatus customers in the Cellars parking lot so parking was free. I didn't know this so luckily I asked. I don't know how many spots are reserved for Hiatus so ask before going. Bathroom area is beautiful and they have majority of the amenities you need before or after using their services. Massage was wonderful and I feel so relaxed afterwards. Highly recommend!!!

I went to the Hiatus location at The Pearl in San Antonino. I had a facial with Brittany, and she did a great job of consulting with me on what was best for my sensitive, aging skin. As she went through the facial, she explained the products she was using and why. When the service was over, she made suggestions on how to enhance my existing skincare regimen, without trying to push product or additional services. My skin really did look and feel so much better. As to products available in Hiatus' retail area, the selection of skin, hair and wellness products is vast and well-stocked. This was only my second time at this location, but I'm really impressed.

I guess I didn't expect that paying $90 for an "epic" pedicure would only include about 4 minutes of massage. Also, I saw no "bubbly" at the end as it claims on the website description of the service. To top it off, the gel polish that I paid an additional $29 for was already messed up when I got home. The relaxation lounge was quite crowded and you're sitting on a hard bench up against a wall. The only reason I'm not giving this place 1 star is because I also had a massage here and it was good, although I am very sore and feel almost bruised in certain areas today. For the money I spent, I am very disappointed, sadly! Will not be returning...

Really nice facility and location is convenient but for the price I was not impressed with any of my services, nails came out with visible grooves and bumps. The setting is nice, you get a headset, eye mask and blanket but unless you're reclined fully it feels uncomfortable like an airplane seat. The massages therapy was probably my favorite but I guess it depends who you get; my mom didn't get any extra pressure from the $20 "deep tissue" add on while I requested firm pressure and did not have to add on any additional fee for it. No regrets but nothing to rave about... Note they can't process apple pay/Samsung pay. Only card or cash.

I’ve been going here for about a year. I mostly do massages. So far Vivian, Northrop, and Caesar have been great! There is a lot of difficulty with trying to book 7 days or less in advance. You are usually pushed out 14+ days, especially if you’re trying to get on a specific persons schedule. So book well in advance. There is some inconsistency with quality and/or experience but that’s typical so just ask questions before you book so you have someone you feel will meet your needs. Don’t expect easy parking at the Pearl either so arrive earlier since you’ll have to park further. Overall it’s a very solid spa for massages!

Holy cow!! This place is amazing! We are visiting from Illinois and I wish this spa was closer! I ended up booking a Pedicure in the morning online, and was able to get in the same day. A friend I am traveling with was able to book herself a facial. Both of us felt so pampered and welcomed even though they knew we wouldn’t be back! We had tea or water offered as we relaxed. Then we went to our services and when we meet again we were both relaxed and loved how amazing we were treated! Everyone needs to spoil themselves here!!!!

My boyfriend and I had an incredible experience here, specifically with Adrian! We followed him all the way from Austin, where we first met him and his talents, and had to book time with him asap in San Antonio! And we are SO glad we did. I was really suffering with a lot of tension in my shoulders and back and Adrian relieved me a lot of my pain. He is very intentional and he knows what he’s doing! Both my boyfriend and I agree he is the hands down best masseuse we’ve ever been to! We can’t wait to plan our next trip back!

I was totally expecting a typical nail salon experience and what I got was beyond that! This place made me feel so pampered. Everyone one was so professional and very friendly! Jayline did such an amazing job! My nails turned out so beautiful and I’ll be asking for her next time. This is definitely a place for much needed relaxation! There are much closer salons to where I live but nothing beats this! I will happily go out of my way to have my nails done here from now on! Hands down the best nail experience I’ve ever had!

I had an absolute lovely time at this spa & will be back the second weekend of July. I am from MD, and was looking for a relaxing massage after all of my recent traveling. From the moment I checked in, everyone was so pleasant and helpful. It was my first time and they guided me through the process. April, who gave me the massage, was a total sweetheart. I Even days later, my body feels so much more relaxed. I would recommend this spa to absolutely anyone- not to mention it is in the cutest location ever!

I absolutely love this place. It’s peaceful, beautiful, even tea is a must have for me each time. Highly recommend trying the massage with the vichy shower once they resume, such an incredible experience! Jeremy…by far my favorite masseuse ever period and the only one I’ve gone back to (and plan to regularly) out of every massage I’ve had at any place over the years. His hands are magical! I’ve never felt so damn good after a massage like I do with him. Can’t recommend him or thank him enough!

I found the relaxation room seating to be very uncomfortable (I have scoliosis) not relaxing. The massage therapist greeted me and brought me up a flight and a half of stairs to a room. She ask me a few questions then left the room for me to remove my robe and get on the massage table, but she didn’t return for 7-10 mins. Although the pressure was fine the massage was just ok. Call me disappointed you would be correct. They are trying to be an upscale salon but leave room for improvement.

My masseuse Lauren was amazing and made my first time getting a massage a wonderful experience! She was professional and knew what she was doing. I felt at peace and my body felt so relaxed after the massage. I had knots that she took care of and my back and shoulder pain were gone afterwards. Truly was amazing and would definitely do it again and recommend everyone to do it as well. It was worth it. The atmosphere was relaxing, the music was calming. I felt a lot of Seratonin.

I have been getting facials regularly at the Hiatus San Antonio location for the last few months. The last couple of them were with Shantal and she is simply amazing. She really listened to my concerns and I can truly feel the care she took to work on my skin each time as if it was her own. Shantal explained each step of the facial, which I very much appreciated. 100% would recommend Shantal and the San Antonio location for anyone looking for a place to pamper themselves.

I scheduled my first facial as a way to treat myself. I had a few skin concerns and wasn’t sure if my esthetician would be able to help. Shantal created a treatment plan for me, recommended products, taught me how to use them and walked me through how each product works. Shantal is professional, knowledgeable and super friendly. I always leave Hiatus happy and satisfied. Thank you, Shantal for always going above and beyond! I can’t wait to see you in a few weeks!

I had a full body massage and facial. I was awake during the massage. The therapist let me know what he was doing, step by step. He would warn me when he was going to apply more pressure. I almost fell asleep during the facial and sad it was over. Very relaxing, clean bathrooms, lounge areas and comfy beds. Located in the Pearl. Parking is not hard to find. You may have to drive around for a bit to find a good spot that is close to the spa. Prices are reasonable.

For the area that this is in, the spa is pretty average with not too many amenities in comparison to other spas (and I go to a lot of nice spas). The reason I gave 5 stars i my knock out massage with Cesar was AMAZING!! He did a fantastic job of working on the areas where I had tension, applied the level of pressure I requested, I felt heard. I’m not sure I’d go there for other services at the prices they charge but I would definitely go back to Cesar.

I really had a great experience with all services (facial, massage, mani and pedi), the staff was very professional, knowledgeable and answered all my questions and concerns. The place was super cute, clean and neat. The tea was so delicious with perfect amount of sweetness, I could tell it was not regular sugar but the substitute was good and not with a weird after taste. Overall it was very pleasant. Definitely would recommend and would come back!

Booked a massage, facial and mani/pedi for 4pm. Had to wait 40 minutes in between my massage and facial. Would have been longer than 40 minutes if I hadn't gone to the front desk to ask how long until my facial. Did not like my pedi/mani. The polish is not done well and looks blotchy. Have cuts on my toe from being filed too roughly. All together spent 4.5-5 hours at the spa. Also, got a call the next day saying I owe $70 for polish removal

With it being my first time, I had a lovely experience. From calling in to book my appointment to closing my tab, the customer service team were so helpful and friendly. My massage therapist was Jessica and she was FANTASTIC! She was friendly, patient and really knows her stuff. She was very attentive to my preexisting issues and really took care of my well-being while in the room. I would love to come back and book her again.

Wonderful services! Love this place! Had a facial with Shantal B. and service was amazing as always! Have been seeing Shantal regularly for the last year-plus, and let me tell you, SHE IS ABSOLUTELY THE BEST! ❤ She is extremely knowledgeable, super helpful, and is client focused/oriented. I'm finally at a point in my life where I'm loving my skin and I can say I owe this in great part to her. Thank you Shantal!

Environment is so relaxing and everyone is always friendly. My massage therapist Anna Hernandez is so good helping me release my tensions without me letting her know she feels where I need the attention the most. Glad my daughter introduced me to this place. Just wish they had other things provided here where I don't have to travel out of city to try. Acupuncture is something I want to look into as well.

I had an amazing time at Hiatus Spa, San Antonio. The location is beautiful and staff welcoming. I had a facial with Shantal and she helped me understand my skin and how to improve my skincare routine at home as well. The facial was exactly what I needed. I left Hiatus with glowing skin and feeling fully relaxed. She’s a true professional as an esthecian and a customer server. Highly recommend!

My boyfriend brought me a package for a valentines day present. This was my first time ever at a spa. As soon as I walked into the place it was very peaceful and relaxing. I ended up getting Brenda to do my facial. She was so sweet and she ended up telling me every step to make sure I was okay with it. After facial she had a cup of hot peppermint tea waiting for me which was super delicious.

Finding Hiatus and implementing the membership in my life has completely changed my quality of life. I absolutely love this place. You are treated like a Queen with robes and tea, there are quality products, every service has been exceptional and the Hiatus team is top notch. Get a facial with Katherine and do tips and toes with Anagrecia, you won’t regret it!

Excellent service. Very professional. The ladies there are very polite and the whole aroma was so relaxing. Had a full body massage done by Rosa, she knew exactly what I needed once I explained my lower back pain. Can’t wait to come back next month and start making this a routine! I would recommend this to anyone trying to have a “self date” for themselves!

Disappointing, dumpy, and dirty. Really substandard setting. Low ceilings, changing area is dirty, crowded, small and without amenities. The one toilet was dirtier than a public restroom at a fast food restaurant. This place is so far below the quality standard in the Pearl area. It’s sad! Therapist was great! Just too bad the overall experience ruined it.

Hiatus Spa was able to accommodate me for a deep tissue massage on a same-day request. Not only was the place very inviting, high-end, and clean, the massage I received from Mike by far was the best I ever had! He knew exactly what and where to work on to relieve my pain points. This was my first visit and it definitely won't be my last!

Overall, great spa. The staff is very kind and it’s a very convenient location. I booked a facial as a bday gift to myself and it was lovely. For the price, I didn’t get as much out of the treatment as I normally would have back in NJ/NYC. But happy with the experience overall. I would recommend for a little “treat yourself” day.

I love Brittany at Hiatus. She has been my skincare guru for several years. She is AMAZING! She is always so welcoming upon arrival. She personalizes a skin routine based on your needs and makes sure you are comfortable during the service. If going to Hiatus I would absolutely book with Brittany for the best experience!

I had my nails done by Ashley and she was amazing. She was very detail oriented and made sure the nails were perfect (which was incredibly appreciated because even a little imperfection on my nails tends to drive me crazy). I got the Eco Gel which has lasted me nearly 4 weeks and they are still looking flawless!

I really enjoy my visits to Hiatus spa at The Pearl! The relaxation room with cucumber water or tea starts out the visit with a moment to take a breath and settle in. Every experience from massage, facial to mani/pedi has been amazing, and I love participating in the HCircle. Great place for a girls day out!

Receptionist Savana scheduled my facial and massage incorrectly for both my husband and I. No apologies no sympathy and just a smerk. So much for a relaxation massage. The place is beautiful and treatments are great. Unfortunately having personnel like that brings the establishment to a low grade

This place is heaven on earth. You really feel like you escaped life to concentrate on yourself. Everyone here is amazing and knowledgeable. I have tried a lot of the services and they are all so far top notch. Do yourself a favor and check this place out ASAP and then keep coming back.

If anyone is looking for a true deep tissue massage- one that will truly knock you out and bring you back to life, please please go see Claudia! I’ve never experienced a better massage in my life. Her hands did all the talking and had me sign up for a membership! Thank you Claudia!!!!

Great quality but a bit pricey. Facilities are clean and relaxing! They have appealing showers but there is no option for hot or cold so it just ends up being way too hot. This happened to me on two separate occasions in separate showers. Better to just avoid the showers all tougher.

If you're a new mom, get the re-energizing massage. I had lower back and hip pain since I had given birth 5 months ago. Edward (my last masseuse) fixed that and now I can perform daily tasks without the lingering pain. I am so thankful for that. I'll definitely visit again.

Aaron Rojas gives the best massages hands down! I literally got a membership after my first signature session because I knew I’d be coming back. He does a great job making you feel comfortable and is a good listener if you’re a bit of a massage talker like me. 5/5!

I love hiatus spa, my esthetician Brittany Franco is one of the best. I lol forward to my time at hiatus for the relaxing atmosphere and I can always count on not only relaxing but looking good after a super facial with Brittany. Definitely recommend 100 stars.

I’ve been a regular customer at Hiatus for 3 years and I have never had any issues. Always the best customer service. I’ve utilized many of their services and have never had an issue and have always received exceptional service! Definitely recommend!

Claudia Torres is an amazing masseuse. She helped relieve pressure in my neck other massage therapists haven’t been able to work out. She listened when I asked her where to focus to help me and adjusted my massage accordingly. I SO appreciate her!

I always get my facials with Brittany and she is AMAZING. My skin has never looked better. I always go to spas while on vacation and I have never found an esthetician that compares to her. She is a rare find here in San Antonio. 10/10 recommend!

The rating is not because of the massage or facial I received but is because I was told to select any color for my nail polish, I was never told there was an extra charge for any of the polishes. When I paid, there was a $29 up charge for

My first massage experience and it was amazing! The spa has a soothing and quiet environment. They provide complimentary drinks, a relaxation area, and a variety of lotions and other products for customers to use. The massage room was dim

Edit: The Spa manager followed up and was very responsive to my post. They were empathetic and listened to my concerns, provided information and handled the call with an excellent demeanor. I am editing my post based on their ability to

I’ve been a member for over a year now, and I always find the environment soothing, beautiful, and the staff kind and professional. Huge complements to Anagrecia Guajardo who gave me one of the best treatments I’ve ever experienced—her

The front end staff was very attentive. Nice and quiet place to relax. My husband wanted me to stop complaining about the spas not meeting standards and did his homework. Found this place and he did a great job. Claudia was very

I have been coming to Hiatus as a member for about a year now and I’ve had their couples massage, skinpen microneedling, and other services. If you want to relax and enjoy yourself for some self-care. I highly recommend Hiatus.

Brittany and the facial services she provides are amazing and well worth the time and money. She is professional, knowledgeable about what products to use for my skin’s needs and she makes the whole experience so enjoyable.

Hands down best mani/pedi in town. The performance polish is the best. It's like traditional nail polish with the durability and longevity of gel! And you can't beat a cozy zero gravity chair. I am so relaxed every time!

Absolutely outstanding experience. I've gone to massage therapists in the past but this was my first spa experience, and Marissa didn't disappoint. I used a Yelp coupon but would happily pay full price next time.

I had a wonderful deep tissue massage with Lauren Fuller. She was conscientiousness and made sure to check in with me periodically to make sure that the pressure was perfect, leaving me feeling completely relaxed.

I’ve had 3 facials so far and have absolutely LOVED, especially with the add on peel! Interested in trying a mani and pedi soon. The prices are fair for the treatment and services. Free parking is a definite plus!

Love Hiatus for all my mani/pedi, facial & medspa services! I’ve been an H-club member for over a year & it is definitely the way to go! My faves are Ashley for mani/pedi, Brenda for facials & Melissa for MedSpa!

Johnetta was amazing!! She was very knowledgeable and made me comfortable with the services. The facial felt amazing and she educated me on products to use for my skin. I've been glowing since my appointment!!

My absolute favorite spot in town, I go here all the time. Luxurious and relaxing no matter what service I'm getting, every single staff member has been a dream to work with. They also make the best tea. ❤️

I had a pedi with Jaena that was fabulous. I've had 5 services here. This is a nice place for a relaxing treatment but honestly it's more than I can afford. My visits have all been gift certificates.

I had a wonderful clarifying facial with shantal! So excited to sign up for the membership my next visit. I love the welcoming tea and robe. The entire spa is so relaxing and a great experience!

Clean and wonderful experience. Spa was beautiful, went in for a massage the water, robe and hot towel while waiting for massage was extremely relaxing. Great experience will definitely go back

I got a signature 45 minute massage with Lauren Fuller today and it was absolutely amazing. Best massage I think I’ve ever gotten. The spa is super clean and so calming. Definitely recommend!

Don't work there if you have a voice and care about your career. No room for advancement unless your kissing a$$ You must wear masks if unvaxed even though the CDC no longer recommends it.

Honestly such a great experience! For this being my first massage it was great. Everything was well explained and Vivian did such an amazing job and was super sweet and very friendly.

Don't hesitate to book a facial or brow service with Shantal. She pays close attention to your concerns and makes helpful recommendations so you can get the most out of your service.

From the check in to the massage, my girlfriend and I thoroughly enjoyed our experience here. We would definitely go back! I love the $25 off for first time visitors also, great deal

Went here last week with my mother … place was mediocre. Paid over $600 for a spa for two but ended up spending over $150 in upgrades. They charge for EVERYTHING. Never again.

I've always enjoyed all my experiences at Hiatus. The facials and massages are the best! The staff is so professional and courteous. Love the ambience of the place.

My absolute favorite spa. Brenda is amazing! Her service is exceptional! I had lots of questions and she had lots of answers. Can’t wait for my next visit ❤️

I can't say enough about this spa. Everyone is always so nice, has a great relaxing atmosphere. A variety of services to choose from as well. Love Hiatus!

Professionalism from your staff from the minute I walked through the door. Relaxing atmosphere. Wonderful products used and exceptional service!

Connor is an excellent masseuse. My deep tissue massage was just what the doctor ordered. The staff on site are very professional.

Absolutely book a package! The most beautiful people work here and they are incredible! Would give 10 stars if I could!

We live here at the Pearl and my only regret is we haven’t tried Hiatus earlier on. We’ve lived here a year now.

Melanie gave me an incredible deep tissue massage all while making me feel welcomed and comfortable.

Service and quality is always excellent!!!! Adrian does a great knock out massage.

Treatment was great! Experience and ambiance was fabulous.. cant wait to go back!

Each time that I come for a service the experience has been exceptional.

Best massage I’ve ever had! Lauren did an excellent job!