Think about the best customer service experience you’ve ever had then multiply that by 10. The staff here is top notch. They INSISTED on carrying my massive bag of dog food out to my car. They greet you as soon as you walk in and never pass by without helping find the perfect item. Love this place and would recommend to any and everyone.

The girls at the Berewick location in Charlotte are all amazing! For 2 years now we have been ordering our dog food from them. Within ,what seems like, minutes, they deliver it. Amazing service from them all. Always friendly and efficient on the phone as well. They deserve all the kind reviews.

What a great local pet store. The employees are knowledgeable, helpful and incredibly friendly. Delilah and Chelsea spent time with me finding the best treats and toys for my mini golden doodle. I’m so happy to have found a place like this so close to my house.

The team members on Sunday provided excellent service and knowledge on products for our new puppy. Also had specials since we just adopted him from the shelter. Coming here truly made out adoption day top tier with the wonderful staff at this store. Thank you.

I can't say enough good things about this store and the fine folks that work there! My dog was going through some challenges with her food and I couldn't seem to find what worked for her. If you try something here that doesn't work, you can

Had an amazing experience here today while utilizing the self-service dog washing stations. To begin, Chelsea greeted us at the door with warmth and kindness. She the escorted us to the wash station and made sure we had everything we needed

This is definitely an upscale pet store. You don't mind paying a few cents extra for the aesthetics, quality products, great staff and cleanliness of the store. I get the best advice from the employees here. All of them are knowledgeable

Great store, doesn't have a huge selection but has exactly what I need. It's all better,cleaner,food for my kittens. I know I am getting something good for them I couldn't find at big pet stores. Plus they have great treats, bowls, toys,

Love this place! The staff was very friendly and knowledgeable about the products. There wasn't a huge selection of dry dog foods (which I fully understand) but there were plenty wet foods and supplements. The selection was beautiful and

When Koa lost his Buc-ee (his treasured Beaver Kong Cozie), Chelsei and Hollywood Feed jumped in to save the day!!! Not only did I get a replacement Buc-ee, I also bought a back up. Chelsei was awesome. She remembered me from a prior

Just bought one item, but the prices overall seemed fair. The store is well organized. There are 2 self-service dog wash. The cashier was very friendly. Lastly, I got a 10% discount on my next purchase for signing up

Best experience ever at a pet shop mostly because of the employees I can't remember her name but she was the best she even went out her way to give us best customer service experience..

Friendly and knowledgeable staff. They took their time discussing different dog foods for my 10yr old toy poodle. We decided on Orijen Senior. Our dog Freddy really seems to like it.

There is so much variety, the prices are competitive, and there are a lot of great unique items that are virtually impossible to find elsewhere at very reasonable prices.

Hands down best customer service! I’ve been a customer since they opened and they are ALWAYS so pleasant, personable, professional and helpful! White glove service here.

Very friendly staff and great selection of treats/food/etc. We take our poodle here to give him baths, and they have good blow dryers and everything else we need.

Delilah was absolutely amazing! She was as excited as I was about my new rescue baby coming home and helped with everything I needed! Truly amazing experience.

Staff is always super friendly and helpful :) great sales and rewards program too! I’m always getting free dog food thru a sale or rewards points :)

I was out of town for the weekend and needed some dog food to tide my dog over. This store is super cute with very friendly staff!

First (but not the last) visit here. Used the self-dog wash station & bought a couple of things. Very helpful staff! I'll be back

Always so nice and helpful here! They’ve carried my dog’s food to the car on multiple occasion and are always so pleasant!

I love this store and their associates. Chelsi is such an asset to this store & everyone is always so friendly & helpful.

Great staff working. Very knowledgeable and took the time to listen and educate us on the product we purchased. Thank you

The associates are very attentive and friendly. I love the products they carry and they have a wide variety, as well.

Everyone is extremely friendly and helpful. Always remembers my name and Lucy’s name. Excellent customer service!

...ALWAYS the best services , products and people!! Delivery is top notch, we thank you for making life easier!

Love this store! Great food for my dogs and super helpful and nice employees!!

Excellent service! Great food choices and good prices on Fromm dog food.

The sales associates were very helpful, polite & enjoyable to work with!

Always love the products and staff. Great location