Close my account in Granada hills. You need to call for appointment instead of walk in on their normal business hours. They were never had more than 2 customers every time I go there and that is even before covid crisis. Employees would rather do nothing and sit. I told my co workers about their appointment rules and 2 of them are closing their accounts too.

Office personnel are very quick to welcome me, and know me by my first name now! What bank does THAT?

I never had a problem with homestretch banking very nice people in panorama city and Granada hills