Amazing pieces and very helpful staff, Pamela really knew her stuff and went the extra mile in helping me select the perfect gift, she was very generous with her time, I never felt rushed, I truly appreciated her personal touch with the lovely gift wrapping too. 5 starts ✨

Very very nasty jewlery I'm guessing fake. purchased a gold women's bracelet for a birthday. It broke in the first hour. Returned it and got it replaced. Then again the new replacement broke. Had it fixed and then again broke in another spot. Very bad jewlery.

Went there twice in 8 days, different staff offered different solutions to a broken clasp, the first one was only interested in selling, the next week, the nicer staff member gave me the time to discuss my choices. A shame, as i always purchase from Hoskings

Pamela from the Airport West store was amazing.. she was helpful, answered my questions.. allowed me to take my time when deciding and also provided advice on different ring types, stones etc.. would recommend Pamela for your jewellery purchases..

Experienced the most appalling service from a blonde haired sales assistant this afternoon. I suggest you sanitise your customer service skills before your next shift. Online shopping....Bring it on!

I received the best customer service from a lovely lady named Chris at Airport West. She was absolutely amazing. So honest, friendly and accommodating. Thanks for the brilliant service.

The girls in the store spent so much time getting earrings in was amazing. After at least an hour they were successful. Thank you to Kayla, Olivia, Jennifer! Appreciate it so much

I've been a regular buyer here for 10 years. The range and quality are the best in Westfield, and prices reasonable. Kristina is nice to deal with. …

I must share the wonderful experience that I had today at the Airport West store. Jennifer, Pina and Kayla, you are all outstanding and went out of your way

Will never buy from here again! Firstly I would like to state they have horrible customer service skills, extremely rude and unorganised.

10/10 Customer Experience Here...!! Bit of a story -- looking to make a gift , something specific...

Thanks for helping me find a present for my Mrs. I needed the assistance and I think you could tell.

Hi Exceptional,customer service from beautiful Lady called chris ,she went above beyond for

Outstanding customer service. Staff and store manager are a great asset to the business.

Customer service was on another level. Would definitely recommend this jewelers

Fantastic customer service. It was a delight being served by Chris

Very friendly staff always happy to help you find something nice

Helpful staff, variety ample, prices comparable, specials great

The staff here are so wonderful, helpful, friendly and patient

Best Place to buy Gold & Silver jewelries and wrist watches.

Lovely helpful ladies and a gorgeous well priced range!!!

Pamela was lovely and her service was impeccable.

Absolutely excellent , I’ll always come back

Great well priced unique pieces …

Great service

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