The experience I had with you guys is very pathetic I had bought a bed with you last year which was a restonic coral. I bought a bed sometime in June then on September it was already sinking with holes in it. I complained to the store and the guy that assisted me with purchasing the bed told me I need to pay for a delivery mind you when I purchased the bed cyril never told me that I need to take a store delivery so that if I experience any issues the store will cover the cost but he said to me upon purchase that I need to provide my own transportation. Because I wanted a new bed I paid for a second delivery whereas at first I paid600 for delivery now I had to pay another 400rnd.in February this year I went to complain again about the same issue the bed is sinking and it has holes ND making funny noises I even have pictures of it. But nobody is attending to my issue I even sent cyril the pictures but I have no response from you guys. I'm never going to buy anything from your store and not even a single member of my family nor friends will I recommend to you guys even my colleagues know of the bad customer service you guys provide.. I wish I had took my money and bought a bed in some Chinese shop. I'm sure they would have provided a better bed and a good customer service as well.

I purchased a lounge suite 5years ago to the value of R30000. I was misled by the sales consultant to believing it to be leather but to my surprise it is not and started to peal. I then contacted the store manager who was rather rude to me and told me that it was out of warranty and nothing could be done. I further went on to email the complaints department only to be told that I should contact the person that they use to do the repairs at my cost. who buys a lounge for that amount only to have it repaired after 5 years. I am also looking to lodge a complaint with the consumer protection act. I have spent a lot of money with this store and i am disgusted with the treatment I got

Wanting to buy appliances we telephoned the Gateway store repeatedly today and did not get through. We phoned their Call Center. We left a message as the machine requested. Yes, they did not call back. It's a wonder how they are still in business. We are glad that we did not buy fr them. Can you imagine the frustration if there was a fault.

Went in today with the intention of purchasing a sofa set, I wanted to place a deposit of R4000 and the pay the balance on the 1st of March. The salesman couldn't guarantee me that he could reserve a set for me. He stated that if someone

Very bad experience. After purchasing a fridge and told to use there delivery for my purchase for warranty. No delivery of goods. Warehouse number invalid. Cant get thru to the store at gateway. T

I bought a tv.1month the ink iz not clear,i sent back,begining of January till now m nt getting it.poor experience ever.no more i buy things her.never buy skyworth products. …

Terrible service,they don't give you feedback,don't answer the phone. Cut calls on the off chance they do answer. Paid for a coffee table a month ago,to date I haven't received it.

Could not purchase an aircon because the exhaust pipe and fittings were stolen. I don't know how that's even possible in a store but the supervisor was very non chalant about this.

Terrible after sales,,I can't get anyone to replace the recliner lounge suite I purchased.The console piece is a different colour as well as its damaged and looks used.

They card meachin is not working its all cards expired and the ladies at the counter terrible Service they dont even care nor do a follow up on the problem at hand mxm

Well-done on the service and delivery time You excited my expectations Bought a couch yesterday and got on time as promised …

Pathetic services. The most simple things they get wrong all the time, I'm never buying anything from this place ever.

Poor after sales service, especially related to delivery of items. No wonder the store is so quiet

Visited the new store next to Checkers.Looking great!

Very bad after sales experience. Very rude staff.

The staff are very helpful

It's okay, nothing special

Not really helpful staff

Good efficient service

Customer experience

Excellent service

Staff is friendly

It was good