I love a store where I can pop in, take 30 seconds to assess which isle I most likely want. Then if I'm stumped, an employee is right there waiting to help. They point at the isle I need, item is on the shelf, cash line is empty, pay and leave. All within 2 minutes. Fantastic. Very efficient.

Staff at this location are great, straightforward and very knowledgeable, any questions a customer may have it will be answered. Another thing to know is if you enter the store with an attitude be ready to treated the same way, the staff are human beings and deserve to be respected.

Staff was super helpful and friendly however I drove across the city to pickup a specific fuse unavailable anywhere else. Upon arrival I discovered they were on backorder and hadn't updated their system. Call first to check inventory if this isn't your local

Never had less than a great experience shopping here. Staff is friendly, courteous, and knowledgeable. I get what I came for, even the hard-to-find items that I cant get elsewhere. This has been the go to hardware store for our family for many years.

Checked out prices online and availability - for both them and their competitors. I was looking for a fire extinguisher. Friendly staff, slightly cramped space, appreciate the Covid protocol, had a couple of other items I was resisting to buy. Lol.

Staff and owners are super friendly and very helpful. It's a happy mish mash of things. Found pretty much whatever we were looking for from whisks to power tools. This store is somewhat out of our way but we come here for the great customer service

I love shopping here. All the staff are very friendly and knowledgeable. I always shop here over the larger box stores. It's nice when the employees smile and care and try to help you find what you're looking for. I wouldn't shop anywhere else.

I love coming here because they usually have what I want, it's close by, and the company is Canadian. BUT. In the years I've been shopping here, I've probably come across maybe 2-3 friendly staff. Most won't talk to you and if they do, they

Amazing customer service from the staff, I truly recommend this store. I went there a couple weeks ago to buy paint. Vince who works in the paint section has the most amazing customer service attitude. He was courteous, helpful, patient and

I love coming to Home Hardware for all of my DIY projects. I moved to the neighborhood a couple years ago and I was welcomed by Joe who gave great recommendations on my projects and for food in the area. Every staff member is always waiting

This is the closest Home Hardware to me in my neighbourhood. It's easily accessible and when I need something that I can't from Canadian Tire which incidentally is closer I go there. I've dealt with Home Hardware on many occasions and they

Extremely helpful and wonderful curbside FAST pickup during the pandemic, there must have been a 1/2 dozen times where HD and Lowe's were taking far too long with orders so I would give this store my business. Very knowledgeable staff and

I would say this place is more like a 4.5 because of the occasional clutter. They have always had a lot of items so sometimes it's a bit cluttered - it's likely hard to balance having everything with a finite amount of space. This has

I was looking for a specific landscaping item, in which the website stated that this location had 4 in stock. I had even called to make sure and confirmed. As I entered the landscaping/ garden section in the store, it was a complete

It's like going into an old fashioned hardware store. Staff are warm and knowledgeable and there is always something interesting to see and buy. Excellent service, and a genuine care for building relationships within the community.

With all of the panic buying going on I thought I would try Home Hardware and very glad I did. Store was busy but the flow was good. The basics were right in front and easily accessible. Staff were great. Helping to find items and

Nice . IThey have lots of products that a lot of other smaller home depots don't have. If you go in now you'll notice they have a lot of stuff on sale and also clearance. Great deal on lawn decor and wind chimes and windmills

Great place to shop... great staff- refreshing to interact with people who actually want to work where you are shopping... it is too far from my residence but if you are local to it give it a try... you will not be sorry...

Probably the only place in Toronto where EVERYONE wants to help! Been to this place 3 times this year, every time, it's incredibly a wonderful experience, specially during the lockdown. Awesome people make awesome places!

Employees are really polite, there is not too much parking but in front there is a small plaza...the wood/trim aisle is a little overstock since in 3 years that I am going there I could never walk though the aisles.

I would NOT make the trip to this store. Customer service was good but what I am going to assume was a manager. "Tall man, he was rude and really made me feel like I was being attacked. VERY UNPLEASANT experience!

Cashier went out of her way to locate the item I was ordering at the cash register. The packaging had changed and I didn't see it myself. They have always had advertised items in stocks and today was no different.

Small location so items are fairly packed un, but they always have what I'm looking for, or can get it quickly enough. Feels like a local "family run" store but has the "large chain" in entry if you need it.

As always, they are great. Mason Jars are sold out everywhere. The owner has foraged - if not pillaged - around Southern Ontario . I got the last 36 jars I needed to finish up the sauce . …

I shopped here in the past and always had a good experience. This last visit I had an employee that was very short and dismissive. I don't think I'll be returning any time soon.

Some of the most friendliest staff I've encountered anywhere in a long time. Great customer service and some great items that cannot be found in some larger stores around

10 STARS!!! The management and staff at Imperial Home Hardware are to be commended! I was assisted by 5, yes 5, of the employees. I was looking for a 20"+ paint and when

Do not go to this location,I went here this Sunday Aug 27 to buy a small piece of wire . A sales associate ,older man with a beard was very rude and unhelpful when I

I went to have a key made, and met a lady named Jenn who works there. She was so friendly it seemed like l have known here for years. Great experience!

it was a pleasure to go there it was my first time going and will go back the staff was so helpful i rather go to home hardware then go anywhere else

Excellent old school service. You get asked right away if you need assistance. Very helpful and friendly staff.

Best selections, service and very friendly. Always go there first before the big stores. Close to home too .

The folks that work here are so helpful. Definitely going to this location more often!

Great customer service, and you will find all the hardware you need and more.

Very friendly and helpful staff in a store you will not get lost in.

Helpful and knowledgeable staff. Prices are on the higher side.

Great family owned small business. Super friendly and helpful.

Crowded little place, but very friendly+ helpful staff.

Very friendly staff and reasonably priced merchandise.

Staff are all super nice and helpful.