Island Removals & Storage is a Mover located at 21 Coleman St, Moonah TAS 7009, Australia. It has received 31 reviews with an average rating of 4.5 stars.
Monday | Open 24 hours |
---|---|
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Island Removals & Storage: 21 Coleman St, Moonah TAS 7009, Australia
Island Removals & Storage has 4.5 stars from 31 reviews
Mover
"Initially, the first contact I had was very pleasant, and without fuss, as I arranged a quote for moving our things interstate"
"Worst experience ever! Im in tears! I used them as I could afford them but i cant afford to replace my furniture"
"We recently used Island removals to relocate from Launceston to One of the Moreton Bay Islands near Brisbane (March 2018)"
"Nigel and the team helped back load our belongings from Sydney to Hobart in 2021"
"We used Island Removals in the lead up to Christmas, and despite the busy time of year they were great"
Initially, the first contact I had was very pleasant, and without fuss, as I arranged a quote for moving our things interstate. When the time came for the items to be picked up the truck, and the driver, were a no show. Apparently these truck issues also stopped all cellar service and thumb use because no one informed me or my proxy. Eventually through persistent trying we contacted the driver (not the boss of the business, but the drivers mobile, as the only business contact number was off and unreachable) and was told simply that "truck issues had caused them to not be able to make it, and they would" try" again tomorrow. I told them that this was unprofessional and received the response of "..... Welllllll". The next day the truck showed 4 hours late with minimal contact until well past their due time. While this all occurred the boss was still unreachable. Eventually our belongings was picked up and sent off. We were given a rough date of a week for transport, but yet again the due date passes and I still could not reach the boss to get an explanation as to where our stuff was. I eventually track down the driver's number and confront him, only to be given another vague idea of a date after much stress. Eventually our things are delivered (3 weeks after the initial quoted date) and I finally receive contact - a email, not a call, despite the large amount of calls I placed, explaining that the boss had been ill. I was originally attracted to this business because of the pricing, when compared to larger companies, however, this is not a professional business. It's service is a joke and on the whole I would not recommend this company to move a sandwich from the fridge to the counter, let alone your personal belongings.
Worst experience ever! Im in tears! I used them as I could afford them but i cant afford to replace my furniture. Stay far away from this removalist. Just moved with Nigel to Qld. My new (6 month old) light fabric couches & bed mattress were not covered and left on a rusty truck base for 4 weeks. My mattress and couches are damp, smell like damp & have such bad water & rust marks i will have to take them straight to the tip. Nigel did not inform me that I needed insurance, but I was now told that its not his problem. Logic would dictate to most that you don't place light fabric furniture on rusty & damp surfaces, I just don't understand. When people engage removalists they are entrusting them with everything they own and generally sentimental items. There was no care shown here, no thought for the person behind the furniture. In November last year I fled an abusive relationship with nothing & I had to start all over again. I guess I will have try and restart again
We recently used Island removals to relocate from Launceston to One of the Moreton Bay Islands near Brisbane (March 2018). We found Nigel and his team to be excellent, with all appointments met in a timely manner and our worldly possessions were well packed and transferred from the house to the truck and truck to the new house with care and no damage. Nigel had to keep to a tight deadline as we had booked a barge for the final leg of the journey and he kept us informed as to his location and ability to meet the barge for the appointed time. Nigel answered all of our calls and queries promptly. We obtained twelve quotes for this move and Nigel's was by far the cheapest. From our experience we have no hesitation in recommending Island Removals for your move.
Nigel and the team helped back load our belongings from Sydney to Hobart in 2021. They are very responsive and don’t mind answering all my questions. I’ve tasked them again to facilitate picking up and storing our things while we take a road trip. They will move it our next interstate interstate whether it be Melbourne or Brisbane in due course. Prices are very reasonable and service was a great. Can highly recommend for your next move in or out of Tassie.
We used Island Removals in the lead up to Christmas, and despite the busy time of year they were great. No complaints. Nigel was super helpful at answering my questions and always quick to get back to me. I had to make a few changes to our item list after confirming and he was really accommodating. Pick up and drop off of items (Tas to Qld) was seamless and quicker than I expected with good communication from the driver.
Excellent service. Everything went to plan, from picking up our boxes in Melbourne on the date required to delivery at our home in Hobart. The removalists were extremely helpful on delivery, taking time to place the boxes where I wanted them and keeping me in contact with times. Nothing was too much to ask them. I would highly recommend Island Removalists and would definitely use the company again.
Nigel and his team were amazing! The cheapest I could find transferring from Sydney to Hobart. They were they only ones who were able to accommodate us despite of the short notice. Delivery was also on time and our stuff were not damaged during the transit. Thank you so much Nigel. You guys made our move not as difficult and stressful as we expected! Please continue providing excellent service!
It was very easy and quick to work with Nigel and his team. They are friendly and very helpful. All our boxes and furniture and even bicycles was packed safely and covered with thick blankets in between. We moved from Howrah Tasmania to Brisbane and everything arrived in great condition.will definitely recommend them, great service and excellent value!
Island removals have been great in helping me move items for my business between Sydney and Melbourne as well as Hobart to Melbourne - great communication and prompt responses and they really went out of their way to protect the goods in transit and meet the pretty short timeframes I needed. I look forward to continuing to work with them.
Terrible service from Nigel. I had a number of damaged items arrive, along with lost boxes along the way. I tried my utmost to be professional, but Nigel was arrogant, rude and denied any responsibility of the damage (despite have clear proof that the damage as caused in transit). Stay well away from using this service provider.
We have recently moved from Tasmania to NSW. The boys took a lot of care removing and packing all our belongings. The communication and customer service was spot on. Our belongings were delivered in a timely fashion to the location we specified. They even provided pictures to set our mind at ease. Thanks guys it was a pleasure.
Nigel and his team recently moved us from Tasmania to the Mid North Coast NSW they looked after our belongings which all arrived in good order .We were kept updated on pick up and drop off dates and times.A reasonable price was also a bonus considering it was a interstate.Thanks again Island Removals .
Nigel and the Jacobs were great. They jumped in on a job we needed done the next day, were friendly and straightforward, very careful with our antique furniture and gave great advice on the best way to protect delicate items to travel interstate. Cannot fault them in any way, highly recommend!
We have to move in 2 weeks from Tassie to NSW. We struggled to hear back from many other companies but Nigel and his team were quick to respond. They not only tackled our difficult drive way but we're so careful with our things. Very happy with the service and would recommend them to anyone
Nigel and team provided a fabulous service for our relocation from rural Victoria to Tasmania. Well priced, responsive and great care was taken with all of our items. Fully recommended and will definitely use their services again for any future needs.
Too bad I can't give these guys more than 5 stars! Nigel was wonderful and so easy to talk to. Our items were picked up and delivered in a timely manner, and handled with the utmost care. We highly recommend Island Removals and Storage.
I had trouble moving my daughters TV and cabinet , due to size and locations was on a hill and these guys did awesome job . I highly recommend this company and would use them again for any furniture removals . Thank you Nigel and Jacob
Great service from Tasmania to Brisbane Nigel and the team were professional and kept me up to date throughout transit. Each item was handled with care and wrapped individually. I would recommend this company! Well done team!
We used Nigel and his son Nicks team to move our stuff from Wodonga to Tasman Peninsula. Great communication all the way through, our things arrived safely n very helpful n friendly team. Thanks guys..
I used Island Removals for a backload of about 2 cubic metres from Tasmania to Queensland. Everything went fine and the price was right. Good communication. I would definitely use these guys again.
Nigel and his crew did a fantastic job for us. Picking up from a storage area in Tasmania and delivering to us in Albury. All done with good communication and friendly reliable service. Thank you.
Nigel and his team were great to deal with, easy to communicate to, and took care of our stuff perfectly. Would highly recommend him and his team to anyone! Will be using again if ever needed.
They were spot on with dates and time. The team were polite, friendly and fast. Would definitely use again, can't recommend highly enough. Thanks Guys.
Nigel kept us updated all the time. Pickup in Launceston and delivery in Melbourne not a problem. Would highly recommend them
They are the best people to get you moved from your old house to your new place and they take care of of you goods.
Nigel and his boys took the utmost care and respect in delivering my pianola today, from NSW to Tassie, thank you.
Fabulous service. Incredibly helpful and friendly. Highly recommend
238 reviews
Unit 8/370/380 Cambridge Rd, Mornington TAS 7018, Australia