Jack in the Box

707 reviews

2113 W Happy Valley Rd, Phoenix, AZ 85085

locations.jackinthebox.com

+16238695006

About

Jack in the Box is a Fast food restaurant located at 2113 W Happy Valley Rd, Phoenix, AZ 85085. It has received 707 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday5AM-2AM
Tuesday5AM-2AM
Wednesday5AM-2AM
Thursday5AM-2AM
Friday5AM-10PM
Saturday5AM-10PM
Sunday5AM-2AM

F.A.Q

Frequently Asked Questions

  • The address of Jack in the Box: 2113 W Happy Valley Rd, Phoenix, AZ 85085

  • Jack in the Box has 3.7 stars from 707 reviews

  • Fast food restaurant

  • "Awful"

    "This is my first time at this Jack-in-the-Box location"

    "Went to this store at about 7:30pm"

    "No acknowledgement when we came in - for over 15 minutes of standing at counter"

    "Update: I went through after a year tonight, and you guessed it right"

Reviews

  • Julie Wood

Awful... EVERYTIME I GO THERE! 6 out of 10 mini-churros had little to NO cinnamon-sugar and if you look closely at the pic THEY WEREN'T EVEN FULLY COOKED! .. I'm waiting for that to kick me in the *ss (literally), unfortunately I was eating in my truck, while driving, IN THE DARK.. It wasn't until I decided to turn on the light because they just didn't taste right (I was also dipping them in my REGULAR vanilla shake, which after repeating LARGE more than twice, still came out a REGULAR) & despite dipping them in even MORE sugar, I could still tell something was VERY WRONG! They need to worry LESS about how fast they can get customers out of the drive-thru & MORE about the QUALITY OF THE FOOD & GETTING ORDERS CORRECT! This was after 10pm on Sunday, I didn't have the option to go inside. I'm ashamed to say after at least 5 BAD EXPERIENCES at this location.. I'VE FINALLY LEARNED MY LESSON & WILL NOT RETURN TO THIS LOCATION! (NOTE: this is only the 2nd review I've ever written on Google or anywhere for that matter, I'm NOT in the habit of doing this, but this place REALLY pissed me off tonight! I was STARVING & had a craving d*mn you Jack! ..Oh & you employees should be praying too that I don't get sick tonight!)

  • Sammy “Sammy” Orona-Hardee

This is my first time at this Jack-in-the-Box location. First thing you notice when you walk in is how immaculate it is I wish all Jack-in-the-Box this clean. Of course like always the first thing I had to order was a large iced mocha then I went ahead and got the jumbo platter with the mini pancakes eggs sausage and hash brown. Jack-in-the-Box is always a great place to grab a quick breakfast especially if you're on the go. The customer service is great they were really quick fast and friendly and my order was right. It's always great when you order something and you get exactly what you ordered these people at this location seem to love their job and that's cool. Thank you for the service you provided me
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Fries Chili Cheese Fries, Tacos and Curly Fries, Two Tacos, Burger, Chicken Fajita Pita, Breakfast Jack, Curly Fries, Seasoned Curly Fries, Chicken Sandwich
Kid-friendliness
It's Jack in the Box of course it's kid friendly

  • Sean Kelley

Went to this store at about 7:30pm. When we pulled up to the drive-thru, a woman said she was sorry, but they only had fried foods. I asked her to repeat that and asked her to confirm there were no burgers. She said yes, due to being short-staffed [there was only 2 of them), most of the menu was not available. We drove off to find another burger place. Would have been nice if there was a sign up stating this, or better yet, just close the place and send those 2 kids home with pay instead of wasting everyone's time. ***Edit*** In response to the owner's comment below. I did fill out the corporate form, but how much more specific do I need to be? I told you the who, what, where, when, and why. YOU need to tell me HOW you are going to fix this. Reading the other reviews on here it is evident you have a staffing and management problem. Maybe the service industry isn't a good fit for you.

  • James Stevens

No acknowledgement when we came in - for over 15 minutes of standing at counter. Uber eats rolls up, they bring her food to counter, and still nothing while we were standing there! Finally my wife went and got someone's attention by yelling hello to the back. She said we had placed a mobile order under the name James the person looked up at the screen and said yep and then went in the back room again. Some other employee came out from the office area and locked the door but again no communication and then disappeared back room too. Our food came out a few minutes later by being sit down on the counter, again with no conversation or asking if we needed anything else etc. Food was good otherwise.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: No
Curbside pickup: No

  • Sagar Amin

Update: I went through after a year tonight, and you guessed it right. NO BURGERS, total joke. Previous post: Total , I stopped going there 5 years ago. I thought I’d try again but the same result in a different approach. Highway robbery prices for inedible food. Fries stale, they refried them and expect customers not figure. Poppers popped with no cheese left in it. Big oversized dude that works the counter just threw the packs of sauce on the counter even before any of this was discussed. I’m guessing he was happier at McDonalds. Anyways you make the choice but I have a lots of choice, especially living around here, iconic American brands have turned into an eyesore to add with greed of ridiculous prices for junk quality. Inflation & price matters just as quality of food & service does.
Food: 1
Service: 1
Atmosphere: 1

  • Mark Jackson

Horrible experience. I ordered a #13 (Chicken strips) medium with Curley fries and a jumbo Jack. The chicken strips and Curley fries were absolutely disgusting. The jumbo Jack wasn't any better. The chicken and fries were soggy and gross looking. It appears they haven't changed the fryer oil in quite some time. So I called, spoke to the non English speaking manager and let him know I'm on my way back with disgusting food so I can get my money back since I can't eat the food. No apology, nothing. I went back in and again, no sorry, no apology. I just find it very disturbing that these slave wage fast food joints thinks it ok to open a chain, stick a few Mexicans who can't speak English in the building and think that's an acceptable way to run a business. Disgusting experience and I will never go back. Jack in the box, you should be ashamed!

  • Rob D

This is the third time this week I show up to this Jack in the box(This week) after work between midnight and 3 am. No answer at the drive-thru, no answer on their phones. No answer at the door. This location has always been iffy. Terrible service all around. Food is almost always wrong even on the off chance you get service. I don't even understand how I don't ever get a response back from any manager after the several calls this week I've made that I've actually made contact with a real human being. Absolute terrible service and I would easily blame the staff for that if I could guarantee they even had one... Two years later and same proble.s. 10:30 pm and lights are off and Drive-thru taped over? Last night they couldn't take orders. Night before same thing. I really don't know how or when they're open honestly.

  • D

Went for a shake one night around 7 and before I could even say a syllable at the speaker box. I was greeted with “our ice cream machine is being cleaned so you can’t get that!” I replied with “how long for that?” And that I just saw a family with 3 kids leave with shakes. The guy replied with “ If you wanna drink sanitation water!” It took everything in me to not lose my temper. I know exactly who it was cus they work nights all the time and he’s usually rude. Tall lanky with a fro almost. Hold him accountable for his lack of respect. He clearly did not wanna make another shake so he came up with a rude and lazy excuse. I didn’t think JACK was lowering themselves to McDonald’s level with the ice cream machines and employees. The food also is lack luster at this location.

  • Jennifer Ghazala

I went to this Jack in the Box to order two tacos and requested to have no sauce on them at all and I came home to see that BOTH of my tacos were drenched with sauce. I was really frustrated because I’m allergic to tomatoes and I was super hungry especially after a long day of work. Not to mention, the man who took my order was extremely unprofessional and I had to repeat myself multiples times. Service like this makes me never want to go back to this place. I’ve been at this location a couple times and had horrible experiences both times. I’ll be looking for a new place to grab some food from now on. Highly recommend you don’t waste your money at this Jack in the Box. This place is a complete joke.

  • Is-A- Bel

The guy taking our order, think his name is Jesse-that's what was on the receipt, and Otis were phenomenal. They were super down to earth and it was such a great interaction with them. They hand delivered the food to our table and always had a calm tone, even though the order had modifications. Food was so delicious and they caught an error in the order before it even left the kitchen. Stellar job to the crew on 08/09! Thank you so much for your hard work and personability.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes

  • Manny

WORST/LAZIEST location in the valley. Went in 30 mins before close and ordered a Jack's Spicy Chicken and got 1 chicken tender on a bun. Another time, I went in at 9PM, was lied to and told they were closed. Called a manager, she told me they close at 9:30PM. Official time is 10PM. Wow! LOL! Your location should be shut down with how your petty teenage staff gets away with treating customers like garbage daily. Have a serious talk with your night/closing staff, or replace them all. If they keep up this behavior, I'm going to the BBB, and to corporate so you can't treat people this way anymore. It will not continue. Game on.
Food: 1
Service: 1
Atmosphere: 1

  • Trudy Schuett

I like Jack in the Box! New items are always a nice surprise, and old favorites are consistently good, served hot with all the right ingredients you expect. If you want to order a limited-time item after they've stopped serving it, staff will make every effort to make the item you want. This is also the only fast-food restaurant I've seen where you may often see the manager out front, bringing customers their food during busy times. That's a welcome service for tired working people! I'm out and about almost every day, sometimes in unfamiliar locations. So when the hungries hit, if I find myself with a choice of restaurants I don't recognize, I choose Jack in the Box.

  • Andy Meyer

I have lived in nine different states and have been out to eat at more locations than I can count. This restaurant was the dirtiest, filthiest place I've had a meal. The entry door was filthy, the floor throughout the entire restaurant was covered in dirt and food. The soda machine looks like it has not been cleaned in at least a year. All the table tops were filthy. The restroom defies description. I would not eat in this restaurant if I was starving. If the visible portions of this restaurant are this dirty imagine what you cannot see behind the serving counter. Stay away.
Food: 3
Service: 3
Atmosphere: 1

  • Curtis Seals

I don't even want to give it a one star. The food was so lousy. Bought 2 grilled chicken sourdough combos. The buns were burnt, the chicken was way overcooked, the curly fries were also overcooked. When I went to pay for my order at the window I saw a employee went to throw a bag in the trash and she missed, she didn't pick it p, she just walked away. It was the most lousy meal I've bought from a drive thru in my life. I will never eat at this Jack in the Box ever again. We couldn't finish have our meal it was that bad. It was disgusting. I'm not kidding. Very lousy management working nights there.

  • Kathy Hatch

We were just there about 20 minutes ago and we ordered my husband’s food how he wanted it and then when we got it it was wrong and so my husband went up and that is when the cashier got mouthy with me and said that I didn’t need to yell which I was not and then called my husband and myself a liar. Which was uncalled for because the customer is always right and she did not repeat the order back to me.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 1

  • Leland Paxson

Horrible service !!!!!! First time i ever told somebody no in the drive thru line after waiting 10 minutes. It seemed as though i was inconveniening her. Kimberly was extremely rude from the very beginning. I was trying to be extremely nice to here and as i kept ordering the ruder she got with me. I was helped by a lady named Kimberly that i hd to ask 4x for the name so i can include it. Jack in the box needs to send there employees home if there days are so bad that they cant even greet the people nicely.

  • Cass Alex

This location is absolutely garbage. I tried to give them the benefit of the doubt with short staffing, but the staff they do have is rude and does not care about the quality of the food they give out. 3 times now I have either gotten old tasting tacos or a completely different order when I left the drive thru. The last few nights the fry station has been ‘down’ which makes no sense. Overall this location has disappointed us multiple times in the last month and they seriously need to get it together

  • Rigoberto Ramirez

Worst service ever. Took almost 5 minutes for somebody to take my order after standing in front of the cashier. Not only did I have to wait 15 minutes to get my food. I clarified my order; and they still messed it up. Manager needs to get some customer service clases. At least the dining room is clean i give that to them.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Features
Dine in: Yes
Outdoor seating: No
Takeout: Yes
Delivery: No
Curbside pickup: No

  • kena patel

Worst JAck in the box I have ever been to! They don't change the oil everyday in which they fry their food! The fries and jalapeño poppers we ordered were fried in extremely bad oil because of which my throat is scratchy and sore! This is not the first time they did this, we thought to give them the second chance since we love jack in the box poppers but seem like this location will never improve. Never ever going back to this location! It's better to go to the Burger King next door.

  • Carla Ivey

This is the Best Jack in the area. Food is always fresh and prepared correctly ( I used to be a secret shopper for Jack). They are super fast and always get my tacos the way I want. I order them "easy sauce" or they tend to be a bit heavy handed with it otherwise. Not just them, all Jacks do. I have never eatwn in their dining room so I cant soeak to how clean they keep it but if the drive thru us any indication( its always clean) then I could see myself going in.

  • M B

My experience on 7/31/2023, evening shift drivethru worker is not the greatest. As I'm asking my children the necessary questions to complete our order, she started to become rude, but all that changed when I gave her attitude back to her. At the window, I'm not sure if they were talking directly to me in Spanish, not sure what they said. Makes me not want to eat my food that I just purchased.
Food: 1
Service: 1
Atmosphere: 1

  • Stephen Caton

It's jack in the box. What do you expect? Went through drive through. Got food came home and ate it. Don't expect a lot from fast food but they always deliver. Chicken tenders were a bit small so that was sad but overall. Not upset about it.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Tacos and Curly Fries, Fries

  • Lance Schwartz

I understand competency cant be bought for seven dollars an hour but when i say 10 tacos with only meat and that is repeated back to me, i expect 10 tacos with only meat. If the drone behind the counter was less worried about asking me to reverse and come back to reset his timer at 1am he might have been able to process my simple request. Now im sitting here looking at 10 tacos that arent edible as i eat cheezits for dinner.

  • Summer Mitchell

I went through the drive-thru and Maria (if that’s the correct name she gave me because she wasn’t wearing a name tag) was extremely rude. When I brought it up to the manager Rey he did absolutely nothing and blamed me. Of course I am going to get upset when someone was rude to me from the moment I started ordering. Horrible customer service and I will never ever be back. Control your employees!

  • Gioacchino Tripi

Its been about 3-4 times now post covid ive been hoping this group has figured it out but not even close..tonight, 8:30 on a sat they are only serving burgers no fried products. Apparently the fries arent fried that came with the burger..probably need to close down at this point. Complete joke... cant make it up anymore..sad.
Food: 1
Service: 1
Atmosphere: 1

  • K L

I've never been inside but have driven through plenty. Service is great and the workers even greater. Especially the nice girl that works the window. Keep up the great work guys. Thank you for your hard work!
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sandwich

  • Stephanie Dean

Never get to eat there been there 2 nights in a row and cant get anything but a shake regular fries and drinks cause grill is off cause apparently no one to man the grill and the other people have no clue how to work the grill. Poor excuse for a jack in the box. Cross train all your employees for the grill or hire place sucks tried twice both times suck same story

  • s flo

They crew here is fantastic! Every order has been great, no mistakes. At the drive thru window is Isamar she always has a smile and is always super friendly and makes my day. Come over and say hi to one of the best fast food crews I have seen in awhile.
Service
Take out
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5

  • Shelley Curtis

This was the best jack I have ever been to. They were friendly, the food was fresh and hot and they remembered my taco sauce. The Diet Coke was really good as well. Nice job guys!!!
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Two Tacos

  • Tiffany Koseski

Sat at drive thru with no one answering. Came to drive window and watched employee on the phone smoking in the store. He reluctantly came to the window to tell me they were closed with 30+ minutes left. Refused service to customers is uncalled for short staffed or not. Rude teenage kid burning company time and refusing service to customers

  • Amanda E.

The fries i ordered were completely under portioned. Burger was slapped together. Even some sides that i paid for and sauces werent included. To top it off, no straw for my drink. Now that doesnt matter to me much, but just added to irritation. So disappointing. Never again! Thanks jack in the box, good job hiring ur best and brightest!

  • Patrick Stewart

They don't give you that much tiny tacos for the price
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Tacos and Look How Fresh and Crisp They Are
Parking space
Plenty of parking
Parking options
Free parking lot

  • brent owens

Ordered combo #28 ultimate breakfast jack. It was hot and fresh the bacon was actually crispy I was pleasantly surprised that's not usually the case. I ate it before I even thought to take a pic of how neat the sandwich was, looked very similar to the picture. The hash brown was perfect and then the coffee wasn't disgusting.

  • Michael Scott

Hours aren't accurate, unreliable. They literally post a sign that says "drive-thru open 24 hrs" and then tape it off whenever. Have a hand-written sign posted that says "lobby is closed, drive thru open". The place is empty. Update your hours. It's quite easy. G.M. needs work. It's been a long time. Time to do something.

  • Alice Elizabeth Edgar

Great experience. I was in a less then pleasent mood arriving at Jack in the Box on Christmas Eve. Upon walking in I was greeted by a cheerful staff, my order was taken promptly and my food arrived quickly and hot'----and my order was right too. Great food---Great prices- -Amazing Staff ----Fantastic Location A+++++++

  • Kris Carlson

Lack of customer service... I was missing an item and one item was wrong. Pulled back through drive through and receive no apology or acknowledgment of any sort, she took my mini tacos back and added the missing toppings(loaded mini tacos) which im pretty sure is unsanitary since they were in our vehicle...

  • Erin Stratton

Pulled up to the Drive thru and They told me to hold on before I ordered….. waited 10 minutes…. They finally took my order…. The girl at the front gave me a dirty look when I paid…. Worst customer service ever.
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • hector soto

In dining room is very if filthy headed the table is all sticky I have to take it to go anyway. I told us that one works there that the other the diamond was filthy. It's all the tables are filthy as well and I couldn't sit down with all that dirty table. So I decided not to eat there

  • James Davis

Food was fine. It was as expected. Sadly though what's also become expected is a longer than expected wait time for a to go order. Mine came up before the guy who ordered before me did. He was clearly irritated as was I. We shared a grin and a shrug and wished each other a good day.

  • Constitutionalist Paladin

Very polite staff .Fast service specifically the daytime shift will make you're day . Clean restrooms roomy setting .A large group gathering is very easily possible near the I 17 right next to a major road. Wheelchair accessible Advanced soda machine 50 + flavors highly recommended

  • Bahhaj Hockley

Not 24 hour. Just drove there and the drive-through is roped off with a sign saying closed. Closed sign on the lobby door as well. Never in my life seen a Jack in the Box closed at 11pm on a Saturday night, but pretty disappointing. Guess business isn't that good at this location.

  • R Flkr

Atmosphere wise it's just a fast food joint, but the food was good! The staff was also super friendly.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Breakfast Jack

  • Jody McNeil

Normally have great fresh food. Last two times the tacos and onion rings have been completely burned. Tried to call several times no answer at location. Seems to be the morning stuff compared to the evening staff that's the problem. Not the cashier speaking of the cooks only.

  • Heather Pectol

Went drive through. No cars in line so didn't wait. Most of the time this is a great location, but my food was gross and they got my order wrong. I almost never call the restaurant to say my order wasn't correct and I didn't this time either. The young lady was really nice.

  • Trevor Hopkins

Jack n box is always a good place to get some food . like after 10pm the munchie box is the best deal ever. You get a huge chicken sandwich and 2 tacos both curly fries and regular fries. Also a drink for 6 bucks try the jalapeno grilled sourdough ckn sandwich it's bomb

  • Gabrielle Merkle

This review is specifically to talk about my experience with Benita. I have never come across someone in fast food as polite, sweet and friendly as her. She made my whole morning with how friendly she was and how genuinely sweet and happy she spoke to me. Thank you!!! ❤

  • Amber Bunker

This was my first experience at this restaurant, and I am very disappointed. I paid $10 for a burger and they made it completely the opposite of how I had ordered it, even though it was rang in correctly on my receipt. Girl at the window was not friendly at all.

  • Anne Frye

Absolute worst customer service and food ever. Emily is by far the most unprofessional “cashier” I’ve come across. She also claimed she was the manager. This young lady needs some manners or another job.
Food: 1
Service: 1
Atmosphere: 1

  • Chan AI

Having a Take out on the snoop dog lunch meal, who doesn’t love snoop dog?! Added the jalapeños cheese. It was great! Employees are friendly and the avacado lime dip sauce is the bomb, will recommend!
Food: 4
Service: 5
Atmosphere: 4

  • James Sullivan

Apparently this location thinks if its 9pm then it time to close evne as late as 1 or 2am, ive had several times ive tried to order at this location and had to go to another that actually keeps its doors open, thats sorta how you run a business ;)

  • Kassidy Fichter

Excellent service on multiple visits, thank you Tashawna!! You're always smiling and polite, and the orders are perfect! This girl needs a raise for sure, going the extra mile to make sure we have all the sauce and extras we need before we leave.

  • Danette Sigmon

Live the food but my husband ordered 6 egg rolls and a burger and 4 orders of the mini tacos. Didn't get an order. They would not answer when calling. Well we were home and eating. Not happy about it. They need help. Have someone you can hire.

  • Jim Tapper

Took over 45 minutes to get our food! Customers were so mad they were videoing the confusion of all the employees in the restaurant! The manager was doing work in the drive through. We asked to talk to the manager 4 times but we're ignored!

  • Selasi

Nice location, only quarrel is why have someone in the kitchen who’s sick? I could literally hear her coughing from the lobby. That’s definitely not appetizing, I lowkey didn’t even want to eat my burrito anymore.
Meal type
Breakfast

  • Paul Miller

I thought a drive thru was supposed to be quick but clearly not at this place. Jack in the box employees seem to not take their jobs seriously even though they make more than minimum wage. Maybe they don't deserve to make 14 bucks an hour

  • Rich Prince

the dining area is so "unused". it can maybe seat 40 customers and only 2 people in for lunchtime. very sad.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 4

  • Myron Mott

First of all they always take forever when there is literally no one order in or outside… also they advertise 24/7 but close at 10pm. Food is almost always plain should hire new cooks and some employees because they are also very rude.

  • Cameron Alt

Ordered a breakfast burger...worst thing I've ever had. Burger was burned and dry...bacon ...what bacon.. 1pc on it. Egg was a rubber puck. And how do you screw up a cheeseburger plain... Well they did that to. Won't come back here.

  • John Doe

New review Got lunch and a flat soda, sweet. Past review Pros * Jalapeno poppers Cons * Dry burgers * Closes earlier than posted (9pm) * Only accepts cash (would be nice if they posted this before you got in the drive thru).

  • Hilda Olivas Martinez

Went around 10p.m. they took 20 min to get our food out from start to finish. My sandwich was cold and dry so were the twisted fries, gave us the wrong flavored drink. This place sucks. Don't want to go here again.

  • Jim Powell

Typical fast food chain similar to Carl's Jr./Hardee's. Has a mix of Mexican style food but also Burgers and fries. Food was good and prompt. Had the pita which was pretty good but more of snack size than a meal.

  • Marina Tarango

Horrible service. Ordered on the app and was told the order never was sent. Showed confirmation and was given a completely different order. Rude employees.
Service
Take out
Price per person
$10–20

  • Samantha Sarber

Says they are open until 10pm, but they stop taking orders at 9:30pm. Lights are all on, no reasons given. If you aren't going to serve people during business hours then just close. Update your hours.

  • David Parmigiani

Stupid Google rated the wrong place. This location is awesome. They have one outstanding clerk that always seems to be working. She's friendly and helpful. I would definitely recommend here. Quick.

  • Lacy Dreyer

Fast drive thru. Ordered fries and they were fresh and hot. Have to knock off a couple stars because the price is INSANE. Almost $10 for 2 orders of fries. They are potatoes people, not caviar. Lol

  • Ramiewiedrich Ramieh77

It's a Jack in the box. I was disappointed because they didnt have jalapeno cheddar bites at this location. So I ordered the tater tots with cheese & jalapenos- meh. Not as good as the bites.

  • Sandi Sawyer

Service was fine, choices always great. But there are several dirty tables and I had to clean ours myself. It's too early in the day, and they're not busy enough for that to be happening.

  • Nick Conkle

Not bad for a JITB. Tacos seemed like they were sitting for quite a while, aka not fresh. Had ordered curly fries but got regular, but was given the correct fries when I asked for them.

  • Tim Dunn

Unfortunately only one person was doing all the work. If the other two employees actually did something it might not have been so bad. Fast food, in general, has seriously degradated.

  • Frankie

same deal with the burger king over there. said they were "closed" and nobody was working there. pretty sure everyone was just hiding from me because they didn't want to serve me....

  • Samantha Adams

My daughter has a dairy allergy and we always order our breakfast jack no cheese, they do a great job getting our order right. Makes mornings when we're rushing out the door easier.

  • Vickie Cervantes

Very fast quick service... in and out 2min flat!!!! Great customer service and food was good. I would recommend this drive thru if you only have a quick min to stop for breakfast.

  • Carlos Lopez

The typical fast food bit greater variety than most places and the service was actually quite good. The cashier made sure I got the best deal that included all the items I wanted.

  • Marc Cox

Customer service was seriously lacking, cashier was too busy to say anything other than my total from beginning to end, but the food seemed freshly prepared and was quite tasty.

  • Mike Such

Food was good. Order delivered fast and we were on our way. Careful if you have truck and trailer. As the lot is small and the Drive through is the only way around the building.

  • Joseph Robson

Good food but no dine in?! Not very fast service and took 5 minutes before our order was even taken…had to eventually pull up to the window to order…25 minutes for “fast’ food…

  • Sandra ortega

Went to purchase food for the family and was refused service was told that we ordered to much food so we backed out of drive thru and left very poor service will not go back

  • Ronald Roberts

Closed, when it was clearly within posted open hours. No explanation. No apology. Nothing to indicate the reason for the inconvenience and the wasted fuel!
Service: 1

  • Deborah Long

Clean, great service & tacos very good!
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

  • David n Kathy Parmigiani

Omg, took over 20 minutes and I still didn't get the full order. Tried to call...but the phone is a recording. What happened. This location used to be much better.

  • Rachel A

Service was great food was hot. Like so hot that the leftover fries were still warm in the bag an hour later. The bags were so thin they ripped apart though :(

  • Shagoofa Love

They claim to be open at 2am drive thru. So deceiving. The Jack in the box’s in Glendale much better their times aren’t deceiving
Service: 1

  • imanuel ilya

Always go to this place but what am I supposed to do with one pack of sauce for this big box. Common sense really doesn’t apply here I guess

  • Charley Felton

Been to this location a few times in the drive-thru. Always get quality fast food delivery and good customer service.

  • Chop

Kinda slow with nobody waiting in the lobby, nuggets are ok. Everybody is super nice though!

  • Kathy OK

The food was surprisingly good.
Food: 4
Service: 3
Atmosphere: 3

  • Antonio Ibarra

Wrong order thanks guys
Food: 1
Service: 1
Atmosphere: 1

  • Chris Sallee

Drive thru service was good at 0540 hours. Food fresh and warm.

  • Robert Artac

Yall need to open up 24 hours.
Service: 1

  • Aaron Conn

Fast and fresh food. Staff is cool and friendly

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