Jalee Fine Custom Jewelry & Jewelry Repairs

73 reviews

37-12 Main St, Queens, NY 11354

jalee-jewelry.business.site

+17183586869

About

Jalee Fine Custom Jewelry & Jewelry Repairs is a Jewelry store located at 37-12 Main St, Queens, NY 11354. It has received 73 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday11AM-6:30PM
Tuesday11AM-6:30PM
Wednesday11AM-6:30PM
Thursday11AM-6:30PM
Friday11AM-6:30PM
SaturdayClosed
Sunday11AM-6:30PM

F.A.Q

Frequently Asked Questions

  • The address of Jalee Fine Custom Jewelry & Jewelry Repairs: 37-12 Main St, Queens, NY 11354

  • Jalee Fine Custom Jewelry & Jewelry Repairs has 4.7 stars from 73 reviews

  • Jewelry store

  • "Know your gold price and value before you go to any jewelry store and buy it"

    "This is a family own Jewelry shop"

    "Updated review: Jalee is truly THE #1 jeweler in NYC, offering superior service, expertise, and unbeatable prices"

    "We visited Jerry his Mom and Dad over the summer while in NYC for a family vacation"

    "Love Jalee! I first visited them in person a year ago after seeing their collaboration with L Lu Fine Jewelry on Instagram, and Jerry and his parents especially his mom were so kind and helpful"

Reviews

  • nicole lin

Know your gold price and value before you go to any jewelry store and buy it. Their price is absolutely a rip off. Gold is sold by gram not by what they want to sell it for. I had purchase a necklace from them for $600 and then brought it to a certified Jewelry store in manhattan. is not worth anymore than $300 for the gold and value if sold At the checked location for the gold value! I had brought another 24k gold bracelet for my son and they had replace the bracelet Band color for me and cut my gold and said “ I Did it myself they’re not responsible”. 24k gold can only be dent not cut. Before walking out they assure me they’d exchange me anything same value of what I “bought it for”. The necklace was price $880 I bargain down to $600. The exchange necklace was only $780 but she was not willing to exchange for the $600 I paid for. She said if I buy it then she will sell for $600 but will not exchange for something same value? . And my son bracelet she don’t want any responsibility for it.Don’t go here you’ll get ripped off. KNOW YOUR GOLD VALUE AND PRICE BEFORE GOING TO A JEWELRY STORE UNLIKE ME I LEARNED MY LESSON AFTER. Every jewelry will rip you off if you don’t know your gold value prices. Shop around. This place is the worst place I’ve ever been to. Nice people until only when they get your money, after they get your money they don’t care how they treat you. Don’t shop at small business that don’t care about service or insurance of product. Don’t waste your time here or anywhere that you have to bargain for gold like me after I learned my lesson. I don’t even want to wear the jewelry anymore after how I’m treated after spending $900.

  • Yugi Kim

This is a family own Jewelry shop. Small but a hidden gem. I was only browsing around at the time but they caught my attention because of how nice they were and accommodating. I was meaning to buy a necklace and pendant for the longest. I didnt get my necklace right then but I put an order in with them and they had many selections to choose from and was very friendly and flexible. The price was decent for white gold. The order did not take long at all to arrive and they call you right away. They even do free cleanings if your a client. He was so nice to clean my friends earrings just because I was a client for free. I really really love my purchase and I recommend consulting with them for any interest that may peak your interest. If you ever feel like treating yourself to a nice piece of jewelry and for a reasonable price , they are the way to go! Thank you! And I will definitely be back for another pendant soon. Did I mention how sweet their family was? ❤

  • mj

Updated review: Jalee is truly THE #1 jeweler in NYC, offering superior service, expertise, and unbeatable prices. I've gone to dozens of jewelers in different boroughs/the diamond district, and none compare. For my most recent piece (my 4th purchase here), Jerry helped me design a custom 5-stone diamond ring. It took less than 2 weeks from start to finish and turned out absolutely STUNNING. If you're looking for an honest business with impeccable craftsmanship, support your local mom&pop store and go to Jalee, I promise you won't regret it :-) ----- So happy I chose Jalee among the many, many jewelers in Flushing! I came here to get a small pendant engraved and walked out with two additional 14k custom gold pinky rings. Jerry and his parents embody the iconic mom&pop shop owners; they're so kind, thoughtful, patient, don't pressure you at all to make a purchase, AND offer high quality at great prices.

  • Jim Elliott

We visited Jerry his Mom and Dad over the summer while in NYC for a family vacation. We picked out some Jade for my daughter who was graduating that year. We wanted something a bit more special but we’re not ready to buy while we were there. Then just before my daughter left for college I was able to buy her the bracelet we wanted. I called and spoke to Mom (who was so kind to my daughter while we were there), she gave me to Jerry and he and I texted back and forth. He sent me pics of all the items until I choose one. Then I Zelled him and he overnighted the item. It arrive just as we were loading the car for college. My daughter and I both cried when I gave it to her. It was beautiful and Mom made sure we got the special price she quoted when we were in NYC. They were all so nice and their Jewelry is very high quality. It’s not easy to find Jade and this is the place to get beautiful pieces.

  • Shannon Cheung

Love Jalee! I first visited them in person a year ago after seeing their collaboration with L Lu Fine Jewelry on Instagram, and Jerry and his parents especially his mom were so kind and helpful. I got a lavender jade dragon pendant with a 14k chain then. Last week, I messaged back and forth with llufinejewelry on Instagram, who were so great in helping me put together another jade necklace. Real jade is hard to buy online sometimes but together with Jalee, i still had a great experience. A few days after placing my order, I got my lavender jade fu tablet with a 14k rope chain in the mail along with a sweet handwritten note from Jerry's mom who remembered me coming in. They're the only place I feel are honest when it comes to buying jade, and they have a really fair price for their gold. Definitely would keep coming back!

  • Linda Huynh

I kept looking around for locations that had great reviews and prices until I stumbled upon Jalee. Great customer service, price, and friendly atmosphere. The original wedding I bought in December at Jalees got lost during my move to another state. I called in and asked if there was a way to buy another one but have it shipped, Jalees Fine Custom Jewelry was able to help. They took their time to create my custom wedding band to be exactly the same as my previous one and informed me when it was done. I received the tracking information for my ring. The ring is so simple but feels very nice. I tried to find a local store near me but the quality was thinner and the price was more. I would recommend Jalee Fine Custom Jewelry to friends and family.

  • Jacquline Segarra

Very very happy with my purchase! My fiancé has been wanting gold chains for the longest I’m so happy I got the opportunity to splurge on him for his birthday. He was very excited about the chains we bought him and I’m excited we were able to get him two at an amazing price. The gentleman that help me was very kind not the fake type of salesman attitude you normally get to spend money but genuinely wholesome. Never rush my fiancé or I throughout the entire time we were purchasing and made us feel comfortable. The selection was also really good we knew what we want once we saw the options I’m so happy to have made my choice. I will definitely come here for my fiancé and I wedding bands when the time comes!

  • Lilly Chu

Once I found Jalee, I ONLY go to them for my jewelry. Jerry and his parents are honest, fair, and knowledgeable. I've challenged them with custom pieces time after time and they not only helped me realize my vision, but have always exceeded my expectations! Most recently, I was given a set of mismatched diamond earrings, so I visited Jerry and his parents to create two custom bracelets with the diamonds. I gave them a picture and chose the two link chains and a week later, I had the most exquisite bracelet. The quality of Jerry's handiwork is unmatched. He beveled the diamond for each bracelet so perfectly. They never disappoint me and I am a customer for life.

  • Kelley Hwang

I had a great shopping experience with Jalee! I found them via llufinejewelry on Instagram and love what llufinejewelry is doing to showcase family and Asian owned jewelry shops! I am in Boston so I wasn't able to shop in person but found a gorgeous purple jade "Fu" pendant with a 14k gold chain from Jalee. I decided to treat myself for Lunar New Year. I received it very quickly and along with it came chocolate and a sweet handwritten note educating me about Purple Jade and expressing Thanks. The piece is absolutely beautiful and I've gotten so many compliments on it! I can't wait to add new Jalee pieces to my collection! Thank you!!

  • Mia Gold

I found Jalee through L Lu Fine Jewelry's instagram and am OBSESSED with my beautiful new jade piece! The pendant is the perfect size (chocolate truffle they included as a sweet treat for scale lol) and is even prettier in person! The white half is mother of pearl and absolutely glows in the light. My order was packed well, and shipped faster than I thought possible! It even included a sweet hand-written note from the shop owner!! If I lived closer I'd love to support this mom & pop shop in person and check out everything they have to offer. Highly recommend if you're local! Thank you so much Jalee Jewelry family :)

  • Sharmin Joya

This is the best jewelry store I’ve ever been to, its not only because they have the greatest collection of jewelry but their service is the best you could ask for. They’ll make sure that you can buy what you came for, without insisting you to buy something you don’t like or you wouldn’t benefit from. Jerry and his mom Sherry are really sweet, they made my trip to the store worthwhile. They’re really patient with customers and try fulfilling the exact needs of customers. I’ll definitely come back for buying more jewelries from them and would recommend them especially if you are looking for custom made jewelry.

  • Cathy

I had been looking for a lavender jade ring and just had to visit Jalee after learning that it was a reputable, family-owned business! Their customer service was amazing—everyone was kind, patient, and helpful. Mom was super sweet, and Jerry even offered suggestions for food places since it was my boyfriend and my first time in Flushing. I went in not expecting to buy anything, but was surprised to find the perfect ring that I was looking for. Definitely worth a visit for those who are looking for classic jade jewelry and want to support small business!

  • Fl Kazma

Great experience. Went there knowing nothing much about gold but Jerry and his parents are so friendly, knowledgeable, and attentive. I went in for a last minute gift for a wedding the same day. Jerry knows exactly what we needed and our budget. He found us something right away so beautiful. I can say I went in very clueless and nervous but felt very happy and relieved after coming out. Thank you Jerry and family for making it so easy and stress-free for me. I highly recommend you to go there if you need jewelries for any occasions.

  • summer cio

By far the best experience in searching for the perfect jade pendant. I saw a friend tag the store and made it a mission to come up from DC to stop by. Jerry, his mom, and his dad were all so kind and incredibly helpful picking out pendants, chains, and even shortening the chains for my two friends and I. Their selection is vast, I went to about 6 store and nothing compared to Jalee’s. I went in looking for one pendant and walked out with two chains and two pendants - I am in love with all of my pieces and will be returning

  • Cesar Juarez

Jalee Jewelry is Perfection! Jerry and his family run a five star operation! You get a jeweller with experience who listens to your every need and requirement. They stand by quality and want to make sure you leave satisfied. Jerry helped me witha custom jade piece I wanted and I left learning so much and feeling like I gained a friend! Highly Recommend! Great Prices. Great Variety. You will find something in his very compact shop, I'd guess at least 1000+ pieces on display and custom being always an option too!!

  • Misa Cheng

My jade pendant necklace just arrived in the mail and I couldn’t be more in love with it! Plus the delivery time was really quick considering delays these days with the postal service, it was packaged safely in an adorable gift box with a bow, and even came with a Lindt chocolate truffle. ❤️ After I purchased online (actually linked there from Instagram), I got an email confirmation and tracking number once it shipped. Super easy process and will definitely buy from here again.

  • Elianny Salcedo

This is a small family owned jewelry store that has a great selection of jewelry, including jade pendants and cool rings. I came in to have a ring sized down and to fix a bracelet that was too big. They noticed that the clasp on the bracelet was not closing properly and fixed that as well. The staff was extremely friendly, and they were able to do the repairs within a few hours. I would highly recommend them if you're looking for a jewelry shop that does repairs.

  • Jeff Taylor

My wife was in the area for business and was looking for 24kt and jade jewelry. This is a family run shop and they were very helpful. She had a custom piece made and they turned it around very quickly. She also purchased some other pieces for herself & the kids - they had a good selection to choose from. The quality is excellent and the customer service is superb. She said that the next time she is in town she'll definitely be stopping by.

  • Esther Ladipo

I recently went to Queens to find this specific jewelry store and the experience was wonderful. I picked out a few jade discs to add to a keychain and Jerry and mom did an amazing job. The thread and stitching were just perfect. And it arrived so quickly. If you need jade, go visit Jalee Jewelry; you will have the best time AND your purchase will be worth it. Thank you again Jerry and mom.

  • jian ming Li

I had an amazing experience with Jalee Jewelry. My wife needed adjustment with her tennis bracelet. They did an amazing job and their service is exceptional. The staff was friendly and knowledgeable. They accommodated customization requests with ease. Jerry kept me updated throughout the process via texts. Highly recommended. They've won me as a loyal customer!

  • Smoosh Jen

Quite good. I had interacted with Jalee Jewelry exclusively online via Instagram. We are located on opposite coasts. They have a large quality selection of jade, larger than I can obtain at a fair price in California. They stood by their product and helped me when a pendant broke. Quality of service is very good. I've included a picture of the original pieces.

  • Rob P

Came across this shop that was featured on an SNL actors Instagram (shout out Bowen Yang). I ordered jade earrings for my wife, arrived in less than a week. She loves them, and we get the added bonus of supporting a woman-owned small business with ties to the AAPI community. Loved the hand written note that came with the item!

  • J

I got my bracelet repaired at Jalee and had a wonderful experience! They were so kind and helpful. Not only did they repair my bracelet, but they also cleaned it, making it look brand new and even offered free cleaning services in future visits. I highly recommend going to them if you need to have your jewelry repaired.

  • Kate

I asked for a jade pendant for my graduation back in May and have been wearing it pretty much ever since. The necklace came very quickly and they included a very sweet personal note and a chocolate! It is now one of my favorite pieces of jewelry and defiantly will be looking at buying some more pieces from Jalee.

  • Kim David

Jaylee Jewelry Shop is the place to go for unique beautiful jewelry at a good price. The customer service is the best. I went there to get a gold chain and was very pleased with my purchase. They also do custom made jewelry. Don't hesitate to go and make a purchase. You will not be disappointed. …

  • Anna Gao

Came here to get my ring resized, and Jerry was kind enough to explain the entire process to me. I was stuck between two sizes, and Jerry was super patient with me. I am very happy with the results! Will definitely be coming back and referring friends and family to come to Jalee Jewelry.

  • Jacob Garcia

Jerry is the best ! Best customer service ever and great price. I told him what I was looking for and right away he had what I wanted I 100000% recommended jalee jewelry, you could tell they love there customer. Only place I’m going to buy my jewelry from now on! Again Jerry thank you !

  • Alex Morino

Very very good place Jerry is so kind and his parents are too. I went there to buy wedding bands for my brothers wedding very last minute and he helped me get then in less than a week. Very kind family and very fair prices thank you so much Jerry you have a customer for life with me.!!

  • Nancy Fisher

My experience was all done virtually and it was perfect! I received my beautiful jade pendant very quickly in the mail, with a thoughtful handwritten note included. A perfect experience, and I would recommend to anyone to support this small business. Thank you so much!

  • Ariel Rao

I’m so happy with Jerry’s work! I lost one of the screws to my vintage Cartier love bracelet and he was able to make a new replacement screw for me. He also polished it up and it looks amazing!! It’s like new. Thank you so much! I’m so thankful.

  • Steph C

Really warm, friendly customer service from this family-run shop. We got our engagement ring resized here and they were quick, convenient and just a pleasure to work with. Would definitely come back in the future to support this small business!

  • Hung Tam

Old school, honest, jewelry store in the heart of Flushing Queens. Real quality jewelry and amazing handiwork. Brought our Gucci rings to get resized and ended up buying more from them. A real mom and pop business with a personal touch.

  • Sammy Jo Kanekuni

I had been looking for a jade necklace for quite some time and I am so glad I decided to buy this “auntie” necklace from Jalee. I have received so many compliments and I can tell this piece will last me a lifetime. Thank you Jalee!

  • Sophie W. Pan

Took a jade bangle to Jalee Jewelry for resizing and wrapping in 14k gold. Jerry was super friendly and kept me updated on progress. Got the bangle back today and it looks beautiful! Very happy with the quality and craftsmanship!

  • Tiffany

I ordered a custom 14k white gold necklace from Jalee Jewelry and it came out perfectly. I was also impressed by the speed with which they were able to fulfill the order. I would recommend and plan to order again in the future.

  • Justine

I came across this small business through L. Lu Fine Jewelry Project on tiktok and I couldn’t be happier with what I got :-) my heart shaped jade pendant will be treasured forever and will always remind me of my Por Por ❤️

  • Stephen DeShazo

The jade necklace I ordered from shopLLu.com arrived in less than a week, looked great, just as I'd hoped, with a cute note and little candy in the package. I'll be happy to shop with Jalee Jewelry again in the future.

  • Serea Li

Very great price comparing to what offered in Manhattan. My ring size was changed and even polished even if I only pay for changing the size. Will definitely come again. All the staffs are super helpful and friendly.

  • Meli Mels

Amazing service, very humble and patient with you when making decisions. Lots of options even more than what they have in their store. Definitely going again! The rings we requested came out beautifully. Thank you!

  • Khristian Santiaguel

I went to this place to have my wifes ring resize they’ve done it perfectly. I ended up buying a gold pendant also . The lady and her husband are the kindest person I’ve meet.will cone back again to this place .

  • Eddie Hsu

Great experience! Amazing family run store found in Busy Mall. Went for an engagement ring and Jerry was super helpful with walking me through the process. Very satisfied, and I will definitely come back!

  • Lauren Volpert

I bought three beautiful charms from Jalee and I am thrilled with the results. They were reasonably priced, easy to work with, and I will definitely be giving them more business in the future.

  • CinderellaNurse Mj’s Vlogs

I’m so lucky today to find this store They’re been very helpful with me , Mommy , Daddy and Jerry , thanks so much I’m so excited to wear my new earrings. . Awesome experience!

  • Matthew Zagada

Great customer service and always open communication to help me find what i need. Been back here for 3 piece and will come back for more! Look for Jerry! hes the best in NYC!

  • Emmy Irigoyen

Hi. Beautiful jewelry and excellent quality. Owners are amiable, I can tell by Jalee's sweet voice....honor to be came a long time costumer. Will buy jewelry now and always.

  • Annabelle Chan

Absolutely amazing! I had a hollow bangle that was very hard to size down from 7 inches to 5.5 inches. They did an awesome job and I can't even see where they cut.

  • T T

Jerry and his family are very humble and great people. The custom necklace I ordered was amazing. Customer service is impeccable. Thanks again & i'll be back!

  • Titus Sung

It was my first time ever going to a jewelry shop to get a custom ring. They were very nice and made the process very simple and easy. New go-to spot!!

  • Emily C

Excellent service and quick communication! Jalee created a beautiful custom necklace very quickly and shipped it to my home outside of New York

  • swing jiang

Recommended by my cousin for an engagement ring, Jerry helped me find the perfect diamond and my girlfriend loved it! Great price and service!

  • Lesley Y

My engagement ring lost some luster and had nicks in the band. They were able to clean & buff it in about 20 min and it looks completely new!

  • Katrina Tan

I received a pair of beautiful purple jade earrings from Jalee for my birthday. They are just as gorgeous in person. Love their selection.

  • Natalie Reichel

Skilled, Quick, Friendly, and Affordable! We got our rings expanded & cleaned here. Rare to find a place that has all 4 qualities.

  • Hong Lan

骗子商家 从来没有写过如此不开心的review 以后不会再去了 大家要小心 修项链竟然把链子给换了还不承认 链子太长丑的没法带 仔细看链子的形状都不一样 真是点背遇到这种人 大把年纪做生意不讲诚信懒得去算账 缺德

  • Jay Chen

They did a FANTASTIC job resizing my ring. Jerry was incredibly helpful. I would recommend twice over.

  • 林津

My girlfriend got her bracelet fixed there and they did a amazing job she so happy with the results

  • Jessica Craig

Really great service! Everyone here is very helpful and friendly. I would 100% recommend!

  • Tim Tsai

Super nice and helpful! Had a great experience picking out a jade ring. It’s beautiful!

  • Jae Yim

Highly recommended very knowledgeable and friendly and quality Jadeite jade

  • Sean Hunt

Fixed my gold necklace in about 10 minutes. Very nice people.

  • Jeny Antúnez

Thank you so much. You guys make everything easy and perfect!

  • Stephen Mancuso

Perfect job setting a new gem and expanding a ring.

  • Aaron Lahi

These people will steal your gold and lie

  • Xiaojin Tang

Good service, like pearl earring

  • Kevin Melgar

Great service and great prices

  • O O

回头客,友好的态度且耐心给我介绍每一款珠宝!

  • Celia Stahr
  • Khandum Phachay
  • Susan Zhang
  • life is good
  • ivan rojas
  • Michelle Shen
  • Blake Minho Kim

Similar places

Amba Jewelers

1686 reviews

3713 74th Street, Queens, NY 11372

Lauren B Jewelry

1550 reviews

608 5th Ave Third Floor, New York, NY 10020

Pandora Jewelry

950 reviews

110 W 42nd St, New York, NY 10036

Marchello The Jeweler

893 reviews

89-02 165th St, Jamaica, NY 11432

Casale Jewelers

647 reviews

1639 Richmond Rd, Staten Island, NY 10304

Joseph and Sons Jewelers, Authorized PANDORA Retailer

617 reviews

165-10 Baisley Blvd, Queens, NY 11434

KAY Jewelers

587 reviews

136 W 34th St. N/A, New York, NY 10001

Studio Jewelers (Studio Jewelry)

583 reviews

2240 Bartow Ave Bay Plaza Shopping Center, Bronx, NY 10475

Pandora Jewelry

575 reviews

200 Baychester Ave #110A, Bronx, NY 10475

Tiffany & Co. - Rockefeller Center

466 reviews

610 5th Ave, New York, NY 10020