I had a wonderful experience here after walking in on a Saturday afternoon! Jose took such good care of me, showing me pieces that fit my vision for a gift. He had taken such care and was very patient while I made my decision from their lovely inventory. Thank you Jose, and James & Son! (PS: My Niece LOVED her gift!!!)

I had a wedding ring that no longer fit me after having had a baby. I brought it into James & Sons Fine Jewelers, and they were able to get it resized for me in less than a week! I feel so whole again having my ring back. Thank you so much for helping take care of my beautiful ring and for the quick service!

Had my engagement ring resized with James & Sons: they first told me my ring would take 2 weeks max, then 1 week max, and then it was done at the end of the very next day! It was reasonably priced, very quick, and when I got my ring back, it looked better than brand new! Wonderful experience!

Been coming here for over 25+ years first going to the store in Orland Park. I appreciate the care that I’ve received over the years and continue to shop here as well as bring in my repairs. They take very good care of my jewelry and their customer service is excellent. Highly recommend!

Eddie and his team will take great care of you. Come in here whether you and your special someone know exactly what y'all want or y'all haven't a clue. Our rings are better than we could have hoped for and at every step of the process the service and communication was impeccable.

Jose, Eddie and Sam were incredibly professional and helpful..I have been shopping with this Family owned Jewelry store for over thirty years at its various locations and it has always been an amazing experience ..The Sunderland Family and all of there staff are a class act …

Great, helpful staff and an awesome experience with James & Sons. I lost my wedding band and needed a replacement. I was looking for a Tacori band that wasn’t in stock and they were able to find the exact right band and get it very quickly. Thanks to a great team!

Sam was amazing!!! Extremely sweet, not pushy and made my experience seamless. That being said there were times that I would stop in and everyone in the store was always able to help me and were also super nice and awesome. Overall A+++ experience.

I visited James & Sons to have a ring resized and a watch repaired. Eddie was extremely helpful in providing guidance for my repairs and a pleasure to work with. I had an amazing experience here with both the quality of work and customer service.

My first experience with James & Sons was great. They took care of my precious bracelet and repaired it better and even quicker than expected. The staff was very kind and knowledgeable and really put me at ease. I will definitely go there again.

Could not have asked for a better experience than James and Sons throughout the engagement ring process. We went for initial shopping and then building a custom setting for our diamond and Emma worked with us tirelessly through every single

We had an incredible experience buying an engagement ring from James & Sons! They were the first jeweler we went to - we intended to visit a few places but they were so great from the start that we never went anywhere else. Emma was AMAZING

I recently had the pleasure of shopping for rings at James and Sons, and I can’t speak highly enough of Emma’s exceptional customer service. From the moment we walked in, Emma made the experience enjoyable and educational for us first-time

James & Sons offers such an excellent, stress free, and personable experience. They have a vast selection of wedding bands, engagement rings, and the staff is so friendly and helpful. Special thanks to Emma for helping out so much with the

Jimmy didn’t just help me find an engagement ring, he helped me find an engagement ring that far exceeded my expectations while staying within my budget. He took every measure to make sure I got what I was looking for at the best available

My James and Sons experience was great — super friendly staff and very accommodating. Plus, a great selection of jewelry. I had 2 adjustments and the turn around time was so QUICK! Would absolutely go back for repairs and future purchases.

Bought an engagement ring, whole process was fantastic. Very friendly jeweler was extremely helpful and patient with me, as I had no idea what I was doing. Ring came in reasonable amount of time, looks fantastic, and were happy to help us

Katie and all the staff at James & Sons are super welcoming & helpful. We purchased & resized our engagement rings - Katie took the time to answer all of our questions and to find the perfect stone/setting. Regarding ring sizing - expert

Constance was the best! She worked with us every step of the way for a beautiful engagement ring. She had the pieces we wanted custom made, offered expert advice, worked hard to stay within our budget, and was so friendly throughout the

I buy all of my jewelry with James and Sons. Started shopping for engagement rings all around Chicago but found the staff here to be some of the most knowledgeable with fair prices. Since finding the store I’ve purchased many pieces of

We purchased an engagement ring setting and wedding bands from here and had an amazing experience. We tried another jeweler and had an okay experience, but J&S takes customer service to a whole new level. They make your engagement ring

Jose and Eddie provided friendly, and efficient service. I had the battery replaced in several watches and I expected to have to return the next day to pick them up. Instead, they took care of it immediately and I found some beautiful

Fantastic experience! My partner worked with Katie to get my engagement ring and I worked with Eddie to get his wedding band. We are overjoyed with how both came out, and plan to come back for any of our jewelry needs in the future.

I put off having my rings cut and resized for years because I was so nervous about ruining my rings and didn’t know where to start. I am so thankful I found James & Sons. Jayci was so helpful and patient with me. Highly recommend!

Very happy to have my engagement ring beautifully repaired and cleaned. Emma was super helpful and seemed as happy as I was to have my ring back! Always a great experience and feel very confident in their workmanship. Thank you!

Jose and Emma were very helpful and patient. Jose my old engagement ring off, since I gained weight since getting married. Emma listened to what I wanted in a reset of my ring, and laid out alternatives.

Emma was so incredibly helpful! I had been putting off cleaning and polishing some jewelry for years and she met my requests with such enthusiasm and made me feel so comfortable. I’m so glad I came in!

Eddie was truly amazing. He walked me through the entire process and made me feel really comfortable. I can not wait now to propose to my fiance. The entire team at James and sons was truly amazing

Had an awesome experience working with Emma! Everyone here is extreme helpful and patient. I would highly recommend James and Sons for any jewelry needs

Very helpful staff. Highly recommend!! Jose Ruiz was very professional, knowledgeable and patient. Will definitely go back.