The service was fast but I feel like they are working to fast and forgetting to complete consistent and accuracy, not resetting your oil back to 100 0/0 or not giving you a sticker a time date to come back I am a woman taking care of my own vehicle.

friendly, good, fast, efficient, understanding, kind, comforting, gentle, fun loving. chad is a real one! with sick tats too choo choo am i right! LOL! anyways, i get debilitating anxiety having someone else in my car, but they showed

Mac at Jiffy Lube on Riverside is awesome. My brother's car battery needed to be replaced and we were in a bit of a time crunch. Mac took care of us in less than 20mins and provided exceptional customer service and future service recommendations.

I put my car's data into their on-line application then I arrived at 7:45 - 15 minutes prior to opening...the manager came out immediately and greeted me, apologized that they weren't open yet but directed me to the first bay...he explained

Customer service has left much to be desired when I have been there. I know things will take long but it might help to not have a customer sitting there for 30+ to even see if you can do their service. They advertise they do inspections but

I’ve visited various Jiffy Lube locations, but the one on Riverside stands out for its consistency and exceptional service. The staff here, especially Jason, go above and beyond with thorough inspections and are always eager to help in any

First time coming to Jiffy Lube for a vehicle inspection. It was sort of busy and ask mechanic I need a state inspection. All he said take a seat. It’ll be about 40 minutes. I reply if I should hand over my keys and his response was I have

DO NOT GO HERE UNLESS YOU WANT YOUR CAR TO BREAK DOWN. I went in for a simple oil change, within 24 hours my car broke down with smoke billowing from my front. I had to get it towed and found out the engine was completely destroyed from an

Stan, the mechanic, provided such quick and honest service on my car today. As the only one managing new customers arriving, in addition to doing oil changes before 8:30am, he was friendly, helped me understand my high mileage oil options,

I love coming to this Jiffy Lube, Adam is the absolutely best! First of all I love his positive and motivated attitude!! I’ve been grieving these past few days and he literally brighten my day! His performance was also outstanding!! I was

I was driving a rental car with my kids in the car when the tire warning light came on and warning sounds started beeping, right before I was supposed to get on 35 for an early morning appointment. Tried a gas station but the air hose had

I was greeted upon pulling into the parking lot. A nice young lady looked up my information quickly and situated my requested services. She told me it would take about 25 minutes which as substantially shorter time than other places I’ve

Been taking my vehicles here for about 4 years and will continue to do so unless I move very far away. The gentlemen that have assisted me from this location over the years have all been very professional and courteous. They have always

Overfilled the coolant, the burst of which had me restart my car. Because the person who filled my car decided to leave it running while walking several yards away from it with the key in his pocket the immobilizer activated on the next

How refreshing to find a place of business with more than 1 employee working!! I have been using this jiffy lube for 5 years but I was incredibly impressed this last visit with the number of staff working at the time I was there. EVERY

They are fast and efficient, but the Manager is inexperienced and lacks basic customer service skills. He / She (they said that I could use either pronoun to address them, so I am choosing both out of disrespect for them) was rude and

Went in for an oil change. They were quick to get it done even though they were busy on a Saturday. They said I needed transmission fluid and radiator fluid change so I agreed to get that done as well. Well I do have the exact sort of

EDIT: CAME IN THREE WEEKS AGO FOR A STANDARD OIL CHANGE. THEY DIDN'T DO SOMETHING RIGHT AND NOW MY CAR HAD TO BE TOWED TO A MECHANIC ($150) DUE TO THE ENGINE SMOKING AND ALL MY OIL POURING OUT. I WILL BE CONTACTING JIFFY LUBE WHEN THE

Riverside location went above and beyond for me on a tune up. While doing the tune up, the technician went out of his way to hunt down a problem I had been having with my truck. Replaced multiple components such as plugs, coils and

Kudos to all the awesome people that work here. I always have a really positive experience when dealing with car troubles. The customer service makes me always want to come back whenever I have any car issues.

Do NOT go to this Jiffy Lube. Just had the worst experience of my life ever with a simple oil change. I was rushed out of my car to wait inside, where I thought they would then come to ask

First time to use that Jiffy Lube location on Riverside. I found kind, attentive, knowledgeable, high quality service oriented people there. A lot of potential managers there.

As ALWAYS no matter which location I go to I receive stellar service. I will never take my autos anywhere else but Jiffy Lube. Shout out to Jessee who took great care of me.

Great service! They stayed a few minutes after closing to replace my battery and make sure the corrosion that had been piling up was cleaned off. Really appreciate them!

Came here three times to try and get my car inspected. First time, it was late in the day and they recommended coming in first thing when they opened at 8am.

Took 10 minutes for them to complete my state inspection test when other auto shops made me leave my car for 3 hours. I’ll be coming back here every year.

Great team at the Jiffy Lube on Riverside in Austin, Texas. VERY POLITE. and helpful. Got in and out quickly on a Saturday morning! extremely helpful.

It was hard finding a Good professional State Inspector. My wait wasn't long. The State Inspector, was polite and very professional and

Amazing and helpful staff even when they have a line it goes by quickly and I never have issues with any of my service request.

Unprofessional staff, including store manager. Terrible customer experience, and zero attention to mechanical detail.

Great knowegable staff. Helped a friend stranded on the street with her car. Friendly and professional.

Been to this location dozens of times over the past 8 years of living in the area with no issue.

Quick oil change, no wait. Attendants were very helpful! Fastest oil change I’ve had in years!

Absolutely wonderful experience! Professional, organized and excellent job!!! Thank you

You always receive great service at Jiffy Lube..They're kind, humble and professional

It's a great place, and great people, they are so kind and professional, i love it.

Friendly very professional they got me in and out keep up the great work guys

Quick and easy way to get your car inspected at an affordable price.

This place is excellent. The team is professional and correct.

They were fast to get my company fleet van taken care of.