Jimmy John's

200 reviews

1650 E Camelback Rd Ste. 175, Phoenix, AZ 85016

locations.jimmyjohns.com

+16022641745

About

Jimmy John's is a Sandwich shop located at 1650 E Camelback Rd Ste. 175, Phoenix, AZ 85016. It has received 200 reviews with an average rating of 3.2 stars.

Photos

Hours

Monday10:30AM-10PM
Tuesday10:30AM-10PM
Wednesday10:30AM-10PM
Thursday10:30AM-10PM
Friday10:30AM-10PM
Saturday10:30AM-10PM
Sunday10:30AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Jimmy John's: 1650 E Camelback Rd Ste. 175, Phoenix, AZ 85016

  • Jimmy John's has 3.2 stars from 200 reviews

  • Sandwich shop

  • "Won't deliver farther than 1"

    "The best sandwiches, too bad they can't keep up"

    "I love Jimmy John's"

    "The night I went there was only one guy working "

    "Ordered in store and took items to go"

Reviews

  • Fuzzy

Won't deliver farther than 1.5 miles away. Absolutely ridiculous. I work at phoenix children's hospital (2.2 miles away) and couldn't get away from work to go pick up food. Called to ask if they could make an exception and got flat out told no by the manager. Terrible business practice, your sandwiches are over priced anyways. …

  • Fred W.

The best sandwiches, too bad they can't keep up. I placed a pick up order using the app. I arrived to pick it up a half hour later, they hadn't even started my sandwich. It took 45 minutes for them to make it. Meanwhile, I got to sit for 15 minutes and watch people come in, place orders, eat and leave. Don't use the app. More

  • Suzanne Roberts

I love Jimmy John's. Their sandwiches are superior to some other chains. However, we ordered the Cubano this past trip. For the same price as their other sandwiches, this one is sorely lacking. I recommend that you avoid it. The one we went to did make us a different sandwich. So all was good. But save yourself the hassle.

  • Jacque Brown

The night I went there was only one guy working . He was lazy and did not know how to make a decent sub. He ignored every detail he was given in order to make my ideal sub . In conclusion of this visit I will never return to a Jimmy John's again let alone this location . My sub was nasty soggy and just plain disappointing

  • L M L

Ordered in store and took items to go. Order made wrong and missing toppings. Of course didn’t realize until I got to where I was going. How hard is it to listen and type in an order? Geez the customer gets their own chips, drink and napkins, plus has to bag their own food so it’s not like the team is over worked.

  • Julie Dahms

Usually one of my preferences for a sub that I can customize. Somehow, the last time I was here the sub didn't sit well with me. A shame because I have noticed this location take a dive in quality the last few times I've ordered from here. I will continue my quest to find a great sub in this area. More

  • Carley Anderson

BEST jimmy johns experience hands down. I was greeted by 4 people when I walked in. Freaky fast service per usual... but they took the time to explain where they deliver and stuff and helped me figure out how to order from work next time. Awesome team at the JJs on Camelback !!! …

  • ZaireTheDoll

Not sure what happened to “freaky fast” delivery but I live like 5 mins away and it always takes forever. Food is always prepared well and tastes good but I remember years ago ordering Jimmy John’s, my food would be at my house in like 15 mins after I placed the order. Miss those days

  • Isaac Armstrong

Absolutely terrible service. Waited over 30 minutes for a single sandwich and there was only 3 people ahead of me. The lady at the counter did not care and was very hard to understand. Poor service and terrible experience. Will not be back until any changes are made in staffing

  • Ashley E

I ordered the #6 veggie sandwich without tomato. It’s supposed to have avocado spread on it. When I got home there was so little avocado in it that I had to open the sandwich to see if they had added it. There was barely any spread on the sandwich at all. More

  • Zachariah Ishmael

What exactly is Freaky Fast? Over 1 hour to get 1 sandwich delivered exactly 1 mile down the road. I've had mediocre experiences in the past with this location, this one takes the cake. I suggest find a different sandwich shop if you want a good experience.

  • Ruth Prielipp

We ordered ahead thinking that would make this an easy pick up. It was not to be. We waited 30 minutes for our 2 sandwiches. While I understand how tough things are right now, this was not a good experience at all. Definitely did now meet our expectations.

  • Candace Lannon

75% of my delivery orders are made wrong and during busy times delivery orders can take up to 40 minutes to arrive. Still wish they knew how to properly wrap the unwhich (lettuce wrap), I've had other JJs and their unwhiches do not fall apart as easily.

  • Sharlot Eisentraut

I'm really allergic to tomatoes and I asked for a sandwich with no tomatoes. Unfortunately, I saw that a tomato or two touched the sandwich before being put back. I asked for another sandwich as I'd give the first one to a friend. They were

  • Aaron Kyle

Put me on hold twice. First time for 20 minutes then hung up. Called a third time and asked them to stop doing that and please take my order and they told me that I was wrong. I asked for the manager (politely) and was put on hold again for

  • Think More, Type Less

Manager literally screamed at me. I was polite but assertive. They are consistently late at delivery. At this moment, it's been 1 hr and a half since I ordered. Still not here. Manager said, "sorry she's a little slow". Then told me to call

  • Linsey Tweed

They need to hire MORE people!! I’d give 5 stars to Logan & Milton who handled the many people who were there today! They were so nice and tried so hard to please the LONG line!!! Ridiculous that on a Saturday during lunch the owners would

  • Ashley Kelly

So slow and they messed up my order. The cashier had a really hard time taking my order. Had to asked for oil and vinegar twice. He asked if I wanted cheese and I said yes. When I got the sandwich there is no oil and vinegar, no cheese and

  • Tracy Martel

The sandwich is fine. Pretty hard to mess up a chain sandwich. My problem is every time I order from this location, they forget to include SOMETHING. The drink, the chips, the cookie. Whatever I'm getting that day, the only thing I'm ever

  • Marcus D'angelo

So really never write reviews but i have to complain here. I don’t work too far from this restaurant so we order somewhat regularly. Every time we get Whittanie she is slow rude and she always smells like weed. She also seems high and the

  • Emily M

My sandwich was perfect and the bread was soft. No complaints there. The place was nice and clean, even the restrooms. Over all a good experience. My only complaint was the cashier. She was kind of rude because she answered our questions

  • David Sung

I eat Jimmy Johns all the time, so I enjoy their sandwiches a lot. However, I ordered two beach clubs and when I ate them their a bad taste as if some chemicals or food went bad. I called to let them know, and their response was that " I

  • Chandra Moore

I never had jimmy johns so ordered from here for the first time and I wish I didnt. I ordered my food and an hour later called to check the status and they told me they delivered it wich was a lie becauase i was outside waiting the whole

  • kirsty harden

Went in for the first time and got some of the best help ever! The employees knew all about their product and how to help me choose the right one (the #12 is the bomb!!!). All these bad reviews are crazy in my opinion!! It's a fast food

  • kitty kat

I've had Jimmy John's back when I lived in colorado, the Jimmy John's in colorado where not as good as the commercials and everyone said. The lettuce has the whole sandwhich, the amount of meat was small, so on. I work a few stores down

  • Alexis Williams

All these people complaining about the amount of people should go apply and help out...if not then shut up! Besides these any people’s comments, don’t let that steer you away from this location. ROBERT was amazing! Such an awesome dude,

  • Orion Wilkinson

It took me over 20 minutes to get a sandwich. I watched the workers focus on making additional loafs of bread rather than serving the lunch rush. I ordered two sandwich’s and they said we will do a giant to save you money. Once I got my

  • Rigoberto Hernandez

Horrible service there soda machine doesn’t even work so your force to pay extra for there bottle soda like what a scam so you pay more. how hard is it to get someone out to fix it but they rather charge customers more like it’s not my

  • Gloria M

Amanda is the young lady that helped me with my order over the phone. She was professional, kind and a pleasure to speak with. I give her 5 stars plus kindness is rare these days with the chaos in this world but Amanda is an example of

  • Toby Topel

This place blows monkey chowder! Jimmy John's need to do some serious reevaluating on their delivery range. 50 feet outside your front door doesn't do anybody any good!! Subway doesn't deliver by they don't go around saying freaky fast

  • HeGot Travel

Absolute dump. Gross sandwich shop. Worst Jimmy Johns I have ever been to. On Saturday at noon, there is one employee. She has to take payment, and make all the sandwiches. Greedy owner refuses to hire more employees. Avoid this place.

  • Julie Nicol

I ordered a sandwich with Turkey and cheese only. When I got home 20 miles away I found out it had tomatoes, lettuce and mayo. This is the 3rd time this location has done this. I'm highly allergic to certain foods. I haven't called to

  • Meghan Dassow

If I could give this place no stars, I would. The customer service was incredibly shocking with disappointment in every aspect possible. We arrived this evening at 7:32pm to order two sandwiches and some pickles. We did not leave the

  • Tey Chatman

Sandwiches are delicious! Only things to note: most Jimmy John's have sandwhiches made before you even pay... this location is slow making them in house and for delivery. Also, you cant get anything on the side (toppings wise) except

  • Ann Randall

I love the food, but I do not understand why they can not afford a better drink machine. You spend more time trying to get ice into your cup....today they had the regular coke and the diet coke mixed up. You would think for better

  • Sarah Smith

Took 40 minutes to be delivered and I ordered at 2:30 in the afternoon, not typically a busy time. Guy who delivered was extremely friendly and apologetic for the wait. Sandwich was great, no problems there.

  • DethAngel88 Tommy Tucker

#1 sandwich shop is my humble opinion. This very location is always fast, and and employees are helpful. Then again, any Jimmy John's I go too always seems to make me happy and enjoyable dining experience.

  • Thomas Rickard

What a horrible experience. Ordered at 11 am, 12:45 and still no sandwhich. The person answering the phone is polite, but I didn't order conversation, I ordered a sandwhich. Last Jimmy John for a while.

  • Elizabeth Lewis

I placed an online order at 12pm. It is 130pm and I still haven’t gotten it yet. This has been a pattern at this location. I understand staffing issues, but there has got to be a better way. More

  • Trishx2

Standard Jimmy John's sub place, place your order and lunch is ready in just a few minutes. Love their dill pickles! Consistent sandwich product, the only con is delivery gets pricey.

  • Nicholas Zautra

Waited for 25 minutes for two sandwiches on 1/15/24. Had only one staff members serving the entire store. Felt bad for him. Poorly managed. Would not come to this location again.

  • Mauricio Jaime

This location sucks!! I love JJ's, really love them, but this location is the worst. I ordered a sandwich, a wrap and a drink. First of all, they are not freaky fast. It took

  • Steve Green

Freaky fast? Where? They don’t even start orders until you arrive. Just go elsewhere. I’ve communicated with Jimmy John’s directly about this location and nothing changes More

  • Michael Jimenez

My husband got me a Cubano, thought it was going to be toasted warm,not only was it cold but I couldn't even taste any meat the bread was thick, don't bother going More

  • Chynna W

They quote you 14 minutes on DoorDash, but they deliver their own food, and all three times I’ve ordered it’s taken over an hour. Just straight terrible.

  • Laura Laney

Stopped by to pick up a Turkey Tom sandwich no MAYO! My sandwich is saturated in mayo. $9 for sandwich, $1 tip. Picking my sandwich a part......

  • Zorina Newman

Not a Bad Sandwich Shop much better than Subway and a lot cheaper than Subway the only thing is there's nothing hot More

  • Jessica Hamen

This location is terrible with delivery services. Took an hour to get my food and i am 5 min away from the location.

  • Duelist Riveter

Trash sitting in the middle of the front counter next to food??? This location does nothing but disappoint!

  • Yvonne

Fast service but staff was not friendly.
Price per person
$10–20

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