My son and I just visited this store today at 2pm. The 3 workers there saw us enter the store and didn't acknowledge us. We went right pass them to the back of the store and still weren't greeted so we decided to leave even though there were items there we were interested in purchasing. As we mdee our way to the exit, an Indian lady and her companion entered the store and were immediately greeted by at least 2 of the 3 workers. Needless to say my son and I are black. I'm not saying they are racist at this Joe's Jeans location, but rather they don't think it's worth their time to greet black patrons. I've spent thousands on this brand for my son both directly from Joe's website or through their retail partners over the years - seriously disappointed by my experience. Maybe they should take a page out of Starbucks book and get their employees some race sensitivity training. I'll never visit this location again and will tell my friends and family not to either.

I was reading the rest of the comments and must I say I disagree with the below comment I had a total opposite experience. I’m Latina and I came in the store talking Spanish with my mom and was super glad that they had a bilingual associate that was able to assist me . The customer service at this store is so beyond good , it made my mom and I feel very welcomed. We walked out with two pairs of jeans each ! I’ll definitely will be back again with friends and family ! :)

The prices are higher than I expexted. They have the same jeans at nordstrom rack and marshalls for much less. Also, the associate was voulgar and disrespectful, yelled that I left the store too quick in front of all the customers.

This is one of my favorite stores in the mall because I can always find something here. They have a great selection.

The best jeans store in US. Extremely friendly, professional and smart staff. A lot of choices great jeans products!

I honestly don't know this store stays in business. Prices are still super high for clothing that is basic.

great customer service and the store was laid out perfectly...

Very stylish sale items back by the dressing room.

Amazing store!!! Great product and friendly staff.

Service is terrible

Like the pants