Johnson Dexter Dr is a Dentist located at 1929 Russell Rd, Ottawa, ON K1G 4G3, Canada. It has received 33 reviews with an average rating of 3.4 stars.
The address of Johnson Dexter Dr: 1929 Russell Rd, Ottawa, ON K1G 4G3, Canada
Johnson Dexter Dr has 3.4 stars from 33 reviews
Dentist
"Unprofessional dentist and incompetent staff"
"I had a cracked molar that was beyond help for a root canal"
"Dr Johnson has extremely poor bedside manner"
"I Should have read all the reviews first"
"Dr Johnson removed my bottom wisdom teeth a few days ago and it was a positive experience"
Unprofessional dentist and incompetent staff. I went in for a wisdom tooth removal, first of all, when got referred, I was told that I would pay extra for things they already had received from my dental clinic. I get there, pay $1380 for the wisdom tooth removal, the anesthesiologist, asked me my weight, which, being European, I gave in kilos, she was not able to find my vein, and when she put it on my hand, but she didn’t think about putting my hand in a supported area (like an handle). While on surgery, I started to move and be uncomfortable (which doesn’t make sense if I had a full anesthesia) and even though they cut me open, they were not able to remove the tooth. I had 2 stitches and I was uncomfortable for over a week, and they did reschedule to come in. Today receive a call from them to cancel so called appointment, and because of the experience I’m clearly getting did not want to deal with them anymore and only wanted my money back and they would not give it to me. The doctor was rude, said that “my size” was not easy to handle and the staff clearly is unprepared and unprofessional. I would not recommend this place to get your surgery done.
I had a cracked molar that was beyond help for a root canal. Parliament Hill Dental referred me to Dr. Johnson at the Smythe CIinic. I was concerned about the sedation and requested to have local. Dr. Johnson was very clear and professional and though he recommended the anesthesic, to make it most comfortable if complications arose, he agreed to proceed with local. I felt heard and trusted his approach. The procedure went extremely well. I have not needed the pain medication prescribed and three days after I am feeling much better. A follow up call to see how I was doing was also appreciated. It is not easy to lose a tooth, but Dr. Johnson an his staff treated me extremely well and I am very thankful. Highly recommend.
Dr Johnson has extremely poor bedside manner. He is curt, monotone and rude. My appointment was at 10:30 and wasn’t seen until past noon, left me alone in a room to panic with nobody checking on me. I am a type 1 diabetic and hadn’t eaten in over 15 hours. I called the on-call number twice and both times he treated me like I was bothering him when I had a negative reaction to the antibiotics prescribed. I was given a short after care speech before surgery, that half I didn’t understand because it was a quick mumbling rehearsed blurb. And today when I unfortunately had to go back due to pain he was rude and curt. Receptionists are clueless and lack empathy. Would not recommend this place to my worst enemy.
I Should have read all the reviews first. I would have stayed clear of this guy. I am sure he has some people with good experiences, but be sure to read all reviews before making your choice. One of the worst experiences I have had with scheduling an appointment with a Doctor since the early 2000's. Constantly reschedules, even last minute, hard to reach someone on the phone and then overbooks and expects patients to wait "over" an hour past their scheduled appointments. I canceled my second rescheduled by them appointment on the spot when I was told it would be at least 1 hour, possible 1.5 hours past my scheduled time. (I drove from out of town too.)
Dr Johnson removed my bottom wisdom teeth a few days ago and it was a positive experience. There was a delay on the start of my surgery because my dentist had neglected to send my X-rays, but after some time waiting Dr Johnson offered to redo my X-rays for free. His staff was knowledgeable and polite, and the doctor himself was very calm and explained the procedure clearly before I was put under GA. Post-surgery, his staff was patient and made sure my husband had all of the information and written prescriptions he needed before sending us home. Very glad I was referred to this surgeon, would highly recommend to anyone who struggles with dental anxiety.
I went to see Dr Johnson about a broken tooth below the gum line. He was referred by my dentist. I found him to be personable and informed me of the various options and time needed to remove the broken tooth. Everything was done efficiently and within an hour of stepping into the office. I was very pleased with the service and the staff.
Greeted positively by the front desk. Welcomed by staff and felt safe and calm with the nurses who were there the whole time. Dr. Dexter Johnston did an incredible job at keeping me calm, which helped tremendously. Would recommend coming here! (I got 4 wisdom teeth removed)
Daughter had wisdom teeth out today, wonderful experience was very well taken care of , Thank you Dr Johmson and staff
Dr Johnson is a very proficient dental surgeon as is the dental team. Very happy with the service and care.
Had an impacted tooth removed. Dr.Johnson and his staff were great! Highly recommended! Thanks again!