I came to find out if I could trade a pair of tennis shoes that I bought on convers.com. Since the convers store gave me the option to ask if maybe there they could change by size. The person who attended me rudely replied that "I didn't have to come here" and that they don't do that. That I better go to the original store because they have nothing to do with it. He told me to go anywhere in the city menks there. I mean, I understand you and I know that maybe it was not an authorized place. But don't be aggressive. I just asked you something I wasn't forcing you. your service was terrible. it took me less than a minute there. I don't even remember your name (boy) it's a big store. But I was very embarrassed. I am sorry .

My associate associate was very helpful. Had a great attitude. Very knowledgeable of the products. The only reason I didn't get 4 stars is one of the associates was talking to his Co-worker in a non-professional way and his tone was loud enough for me to hear. Not good for business.

Not very knowledgeable with their products. I went in looking for tennis shoes for my daughter and he brought out slip ons. Product selection is small compared to other stores as well.

Used to come here for the cushiony skater shoes that give extra support around the ankles. Have to buy them online now. I'll take comfort over look any day.

Waited forever to get service, employees didn't even acknowledge me or try to help. Walked out and went somewhere else to get Dr Marten shoes.

Stopped to get my partner some new shoes staff was very helpful and didn't mind that he needed to "test them" to their fullest ability …

I always discover great finds here, they also have really good sales and offers. Just ask an employee they are always eager to help.

Patrick the manager was very helpful and answered everything I needed great place to call for help with anything …

For a company run by teenagers the service is surprisingly good and the selection is very good.

Super nice and helpful staff. Gave me lots of info on Houston considering I wasn't from here.

I love the Roxy and van shoes they carry. They have some that no one else does.

Nice attendant did not roast me for confusing this place with the Vans store

The employees are rude along with the manager I got disrespectful service

Great customer service in a mall full of snobs.

Great place to find kids shoes cheap

Good prices easy to find in the mall

The staff is friendly and helpful!!

Lot of brands and models to choose

Follow me on the gram Vtorres_20

Don’t have shoes Wait is 7 days

Nice place good for teenagers

My shoes in stock my style.

Place was quiet and Nice

Much Swag for da low

Love the film shoes

Siempre ala moda

Very nice place

Nice staff

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