Horrible. Firstly, the staff was prioritising delivery orders and was rushing a lot. I had to wait 30 minutes for my order, food was not up to standard, ordered bbq bites and there was not a lot of sauce and krushems was filled only 3/4, did not give tissue or sanitary wipes. Staff was arguing and shouting in front of customers. More

staff told me that I can only do take away and I cannot eat my order inside since they already clean the place. It was only 9pm when I asked why I cannot eat my food that I order inside, the staff told me that the manager told them that since their toilet is not working thats why no one can eat inside. Horrible excuse. More

Ordered before from Orpington and didn’t rate it but thought I would see if it had improved this Order was through Deliveroo food was stone cold my chicken fillet burger burnt and rock hard unable to eat went in the bin kfc chicken pieces looked burnt and were just edible More

Went in at 2pm . Very poor service, 15 minutes to wait for a wrap. The 2 female behind the counter were poor and slow. Some one in the background started shouting at them. Hardly surprising.. table's were generally dirty and not cared for. Very disappointed with KFC. More

They alway seem to rush customer's orders, and when the order is missing something they blame the delivery person. It's funny, the packaging is still sealed . 60%that the food is always cold and 70% food or somethin that you have requested in your order is missing.

A quiet KFC with rude, aggressive staff and burnt food. Someone paid for food but kiosk didn't print receipt, that lady asked stuff about it but then she was refused to be given her food and that stuff is verbally and physically aggressive towards her. Avoid.

Ordered for 10 piece buckets for £17.99 but when I got home it was 8 pieces inside the bucket. All effort to reach them over phone was no avail, the phone kept on ringing with no reply tried calling them about four different times then I gave up. More

Was ignored when i walked in. The server/team leader Aiden was so rude. Then they forgot one of my strips and chips and when I came back they didn’t believe me and carried on being so rude. The other manager was rude and they are both so thick More

I popped in for the 20 wing deal and it was not so great. Firstly it was very greasy and secondly there were large feathers on some of the chicken. No point of getting KFC if I have to take all the coating off just to be able to eat my food. More

Absolutely disgusting quality of food. Ordered through Uber eats. Fries and chicken stale and dry and gravy very watery. Again… absolutely appalled by the quality of food. Tried calling the branch but no one answers then goes to voicemail. More

Chicken was pink inside. The shop was dirty and the young man serving could add up. I think the till wasn't working and he tried to do metal arithmetic. I don't like complaining and I do love the taste of KFC when it is cooked properly. …

Just been to this KFC & it has seriously gone downhill. We actually went last night & it was closed-over 20 minutes before it is supposed to close. Went earlier tonight & wish we hadn't bothered. The woman aserving was incredibly rude & got

All three ordering screens had technical issues and would not let me order food despite my sister being able to judge minutes before so I did not end up ordering anything. I ate part of her chicken and it was incredibly dry, and had some of

What has happened to humanity. This is no longer a budget takeaway,but Deliveroo waiting room. No disrespect to the deliveroo fold as they are only responding yo demand, but everybody likes at me as if to say... You're collecting a by

Shocking experience, no social distance measures in place. Delivery drivers just push past you with no respect for personal space. Management had no control over the number of people entering the restaurant.

The only decent take away in the area along with Dominoes and Miso ( for those familiar with cantonese? dishes). For me, I never had any problems with KFC so far, they only messed up 1 order in 2 years. More

Whilst the food itself was standard, the service was beyond subpar - had to wait approximately an hour to get the food. Too many delivery drivers getting their orders and not enough staff! More

Absolutely vile Smelly chicken, corn on cob in my bin, bloody rancid… My son is currently vomiting from the rotten hot wings. Should be closed down …. Do not waste your money

This location has really gone down hill. The staff don’t care and you always wait 30 min plus for your order. Used to be a great little place a year or so ago. Needs all new staff. More

Awful. Do not do it. Chicken fillets was insanely dry, and the original chicken was pink. If you want salmonella go here. Delivery driver was rude and delivered to the wrong house. More

I just ordered takeaway and some of the orders are missing. I tried to call for the past half hour no body answer the phone. Poor poor service

1st time I had been in Orpington for nearly 20 years. Needed a quick bit of lunch, before meeting a mate in Chelsfield and going to London.

Service was good, but chips were cold. However when this was pointed out to staff they quickly replaced them with hot ones. More

The usual KFC vibes. Waited ages for my order. The waiting area was small and with delivery riders also waiting for orders, it

It's a KFC - you know what you're getting. They sometimes forget items. So always worth checking your order. More

Good food but, the self service machines didn't work so we had to wait at the queue, to make the order. More

The service was really nice and very quick. I ordered and it was ready in about 2 minutes... Amazing! More

The worst KFC. The place smelt so bad of damp, If I was not so thirsty I would have gone somewhere else.

A long time waiting to be served over 20 minutes then a 15 minute wait for food
Service…
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the chicken bad