KFC Putney - High Street

452 reviews

38 Putney High St, London SW15 1SQ, United Kingdom

www.kfc.co.uk

+442034179969

About

KFC Putney - High Street is a Fast food restaurant located at 38 Putney High St, London SW15 1SQ, United Kingdom. It has received 452 reviews with an average rating of 3.2 stars.

Photos

Hours

Monday11AM-12:45AM
Tuesday11AM-12:45AM
Wednesday11AM-2:45AM
Thursday11AM-2:45AM
Friday11AM-12:45AM
Saturday11AM-12:45AM
Sunday11AM-12:45AM

F.A.Q

Frequently Asked Questions

  • The address of KFC Putney - High Street: 38 Putney High St, London SW15 1SQ, United Kingdom

  • KFC Putney - High Street has 3.2 stars from 452 reviews

  • Fast food restaurant

  • "This was supposed to be my epic cheat day in the middle of the week - had a tough day at work and loads of physicall workout throughout the day"

    "DO NOT GO INTO STORE These guys prioritise deliver overy everything, it's insane"

    "The Asian lady attempted to short change me on two occasions, thinking that I was drunk and that I wouldn’t notice"

    "If the app is down and you can't use an app offer, this store expects you to pay full price! Attended the store around 7pm intending to use the rewards app and they pointed at a sign and said they are not accepting app or offers or loyalty discounts"

    "Quite disgusting food and rude staff"

Reviews

  • Alex O

This was supposed to be my epic cheat day in the middle of the week - had a tough day at work and loads of physicall workout throughout the day. I have to say my attempt to enjoy my dinner has totally failed, thanks to KFC Putney. Avoid this speicific place at all cost, I'm not kidding! (Well, if you are heavily intoxicated and are British - then maybe you can skip my review, no offense). I've ordered 2 x 2 chicken pieces, 1 mashed potato and 1 caleslaw. Chicken - 2 pieces were missing, the remianing chicken was drenched in oil and looked like it was microwaved on a second day after being cooked the day before. Potato mash - this looked and smelled (pardon my french) like someone literally went to the toilet to take a d**mp and sent it. Moreover, the Deliveroo menu states it's made of real potatos. Well, if that's made of real potatoes - I'm Elvis Presley, alive and well, writing this review. Coleslaw - I've decided not to risk it. Everything ended up going to trash/bin. Rang up and spoke to the branch manager and here's the funy part: Initially he apoligised (not sincere apology), then instead of listening to my point, he started explaining how KFC chicken is cooked in oil, that it's not baked, etc. and how temperature (while it's being delivered) affects the chicken consistency (he must be Grodon Ramsay relative). As this is not my first time eating KFC food, I obviously wished him a "good night", and, since I was desperate for my first KFC, which I haven't had in almost a year, I've placed another order from a differnet KFC location. The difference was night and day - normal colour, crust, not oily/dripping in oil - normal KFC styled chicken! Bottom line: avoid KFC Putney regardless of what your dietary habits are. P.S. Not uploading any images to avoid causing any more emotional distress.

  • NIKOLAI CIDI

DO NOT GO INTO STORE These guys prioritise deliver overy everything, it's insane. I went into store with a friend and all we ordered were two wraps of the day. That's it. Immediately, it went from preparing to collection on the screen so i ask where it is, they say "its being prepared". Ok so why is it up on collect then? Anyways, move on 5 minutes, no less than 8 delivery drivers have come and gone with buckets of food. No wraps. I ask where is it again, they say "this person is preparing on the way" 20 minutes has passed no food, alomst 20 delivery drivers have come and gone. No. Wrap. Still Bear in mind, there were at least 10 members of staff working and these were THE WRAPS OF THE DAY. They should have them ready to go when ordered. I ask again, and again, the answer is this guy is making your wraps. Staff are walking around, chatting, one bloke has literally been walking around for 10 minutes doing nothing. Eventually 25 minutes later we get our two wraps. If this was a restaurant, of course, it's not an issue but it's called fast food for a reason and they just do not care about customers in store. They will prioritise delivery over absolutely everything. The store had about 10 people just standing in it waiting for food whilst drivers where coming and going like the sun and moon. I'm sure delivery is fine just dont go into store ever. You're wasting your own time. If you want a quick wrap go to MCD's 50 meters away
Service
Dine in
Meal type
Lunch
Price per person
£1–10
Food: 1
Service: 1
Atmosphere: 1

  • elliot simpson

The Asian lady attempted to short change me on two occasions, thinking that I was drunk and that I wouldn’t notice. I ordered the Zinger stacker burger.. it was like 6.99. I gave the cashier 20 pound and she tried to register it on the till as I gave her 10 pound. Instantly I pulled her up on it and then she started to speak to her colleague in another language, which instantly alarmed me. 30 seconds later, she then attempted to give me 10.30 charge even though I was owed 13 pound. This was no accident, she attempted to short change me twice and the fact she spoke to her colleague in another language at the very moment she was giving me my change, she was attempting to short change me and based on previous reviews in regards to the unprofessionalism of the staff, I don’t believe this is a coincidence.
Food: 5
Service: 1
Atmosphere: 1

  • Connoisseur

If the app is down and you can't use an app offer, this store expects you to pay full price! Attended the store around 7pm intending to use the rewards app and they pointed at a sign and said they are not accepting app or offers or loyalty discounts. They refused to give me the price of the app discount and said I had to pay full price. I am also an emergency worker so I get 10% off which is linked to my account. Again I couldn't use this. This level of service is terrible. Why would this store not honour the price. Terrible customer service.
Service
Dine in
Meal type
Other
Price per person
£1–10
Food: 1
Service: 1
Atmosphere: 1

  • Wild Wolf

Quite disgusting food and rude staff. Greasy and the chips looked like they had been cooked several hours early. Suffice to say I threw it away after a bite and went to McDonalds for better food and service. Took almost 20 minutes to get my meal deal with only 2 other customers who had already been served by the time I came in. Staff were far more interested in serving the deliveries rather than the people in the store. The attitude of your staff was just appalling. He seemed to think he is doing me a favour for serving me . Rest assured I won't be coming back . If I could give ZERO stars then this would be it.
Service
Take out
Meal type
Lunch

  • Dashan Peiris

Worst place ever Will never recommend KFC for anyone in UK Went on a Saturday night Worst Customer service On top of that we need to get staff attitude If they don’t know to treat the customer then should not work in such field Very bad food quality The lady in the front acted like she is the owner of KFC and giving us attitude and saying no for everything even when we asked for another bag. Worst ever customer service I faced in my life. Highly disappointed. Staff need a lot of training.
Service
Take out
Meal type
Dinner
Price per person
£1–10
Food: 1
Service: 1
Atmosphere: 1

  • Dhecylen Mamaril

1. They cant give the bluelight discount linked to kfc app. 2. I was once denied 20chickenwings one time by a female staff. She kept saying it was available online only. She punched in "individual chicken wings" instead. Crazy. But i know they have it as i ordered there a few days before her. One week later i went back and a different staff was there. The male staff offered me their 20wings bucket as it is in their promotion. I bet the lady staff lied previously. Ridiculous I still order from putney kfc as this is closer to me on my way home.

  • Chad Valentine

Quite slow service for anything that iant just chicken, chips or drinks. Very busy with delivery riders. Front of house is pretty messy and a bit dirty. Smashed glass on the entry door. Food was nice, though!
Service
Take out
Meal type
Dinner
Price per person
£10–20
Parking
Very difficult unleas it's at night when you can park up the road opposite.
Kid-friendliness
I wouldnt take my kids there.
Wheelchair accessibility
Yes. All on ground level, very slight ramp from door to counter.

  • Ash Knight

The only reason I can think that this place is still open is because I think the staff understand what a mess it is. They usually give a little bit extra to what you ask for as if they feel responsible for the tip that it is. Maybe they are somewhat responsible but although the place is messy, the tables and sideboards are falling to pieces and I think that the staff are quite powerless to make a significant change which must feel quite disheartening and un-motivating on their part. I predict a local management issue.

  • Pedro Costa

No eye contact! Its like you're being served by a bunch of stoners. Slow and no sense of urgency. The queue might go to the door and they're still slow. Uber it's always a priority to the stoners, their job it's just to pick a bag and match a number and they're still slow. Got there 8 minutes before my bus, 7m later had to leave because they were still serving 1 woman ahead of me and a few drivers which showed up. Keep up the good work ! Also, I always need to ask them for the wet tissues.

  • A J C

Terrible. Was warned about this place and decided to give benefit of doubt. Food came quickly but was cold. Only thing that tasted completely fine was the corn on the cob. Popcorn chicken tasted off almost like it had been dunked into a chlorinated swimming pool, burger was incredibly dry and burnt, hot wings were actually tasteless but at least those didn't taste off. The chips were incredibly greasy and tasted undercooked. Stomach now is cramping day after so wish me luck. AVOID THIS PLACE

  • Laurence Vincent Manuel Pellicano

100% NEGATIVE, IS 100% UNBALANCE POSITIVE, CREATED FROM 100% BALANCE POSITIVE, 100% EVERYTHING IS POSSIBLE. KFC-E.T.C. In this world, can always be improve.
Service
Take out
Meal type
Lunch
Price per person
£10–20
Food: 3
Service: 3
Atmosphere: 2
Recommended dishes
Chicken Wings
Parking options
Free street parking
Parking
100% NEGATIVE, IS 100% UNBALANCE POSITIVE, CREATED FROM 100% BALANCE POSITIVE, 100% EVERYTHING IS POSSIBLE.

  • S.LAMBERT

Unfortunately, my experience at the KFC on Putney High Street was quite disappointing. The staff's lack of friendliness and understanding made for a frustrating visit. The service left much to be desired, and it's disheartening to see such a lack of customer-oriented approach. I hope they can work on improving their service quality in the future.
Service
Take out
Meal type
Other
Price per person
£1–10
Food: 1
Service: 1
Atmosphere: 1

  • Rose Chege

I needed just a quick and simple dinner, so I entered inside the Putney high street KFC, didn't realise that not every KFC is perfect. The chicken I got was not freshly fried but reheat, so it was so dry, not easy to eat. Really unsatisfactory experience.
Service
Take out
Meal type
Dinner
Price per person
£1–10
Food: 3
Service: 5
Atmosphere: 4
Recommended dishes
Wheelchair accessibility
There's a rump for wheelchair.

  • Eva Hyatt

Very friendly service. I loved the lady serving us: she seemed to be effortlessly running the place, guiding about 4 men through their working day, as well as taking our order and answering our moronic questions. All the while smiling. Atmosphere: well, it's not one of the best for sitting down, but it's clean. Is a busy place.
Service
Take out
Meal type
Dinner
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5

  • Lorenzo Fraser

KFC Putney appears to have hard working staff that are always busy with online orders. However, delivery's seems to be the main focus, which results in long queues. Their always seems to be one till working. It would be great if the store invested in a self service order point like they have in the Earlsfield branch. Also, the smashed glass entrance door is incredibly off putting.
Service
Take out
Meal type
Other
Price per person
£1–10

  • Greg Fleming

I’ve used KFC hundreds of times and they always get my order correct. However, I have just moved to this area and used the Putney branch via Deliveroo. I have used them just twice and both times they have forgotten to include the fries in my meal. This never happened at the Twickenham branch so I am putting this down to this particular Putney branch having a problem with putting together orders. I won’t be ordering again and would not recommend.

  • sammy

Greeted with an energetic, friendly smile, Aaron made my visit today exceptional. I felt like he was attentive and cared for the customers, which is a rare experience in fast food restaurants. On top of this, the food here (I had wings and bites) was cooked to perfection, ideal temp and crispiness. I am impressed that the team here deliver great service and food at the busiest time, on the busiest street in Putney. Great job!

  • Christian Marco Torino

Very bad for quality and service. I’ve ordered a delivery through Uber eats and One entire meal was missing. The quality of what I did receive was very poor. Cold fries. Cold burger. Cold wings. The only good thing was the Pepsi. I called the site and asked for a manager who apparently was on break. That’s what’s certain Tom said. Will never and ever order again from this place. Probably the worst KFC in the entire world.

  • Matthew J Burt

Food was usual fare. Man behind counter didn't know what to do with the Scottish fiver I gave him. Didn't get a spork and serviettes in the bag, so I don't know how he thought I was going to eat the baked beans I'd ordered. The eating area was filthy whilst I was seated but after 15 minutes someone came out to clean up a little. All said and done there was nothing to make it stand out from most other KFC's in London.

  • Jo-Anne Wood

I have been waiting an hour for my order to be delivered, which is the fault of just eat, but when i calles the restaurant to check on the order as the app suggests the person who answered the call was so rude. I just wanted to make sure the order will be fresh when it does arrive. He cut me off to say its not their problem if its cold. He said he can see the driver isnt there yet but hes not going to do anything.

  • julia netto

I placed an order at putney KFC and was disappointed... As you can see the box came almost empty. This is a shame. My husband and I always order at KFC in fulham, both riceboxes and both come completely full. Besides being cheaper... In putney, in addition to being more expensive, less than half of the food comes. I'm very disappointed. I don't order anymore.
Service
Take out
Meal type
Dinner

  • Lou Lou

This place made me really ill once but I gave them another chance and luckily im fine. The manager is a really good enthusiastic lad. There did seem to be a woman who didn't have a clue making the food, as the manager had to keep telling her how to make someone's burger the way they wanted it. I heard a few swear words from the staff, I don't mind but other people could be easily offended.

  • Paul Bryant

Updated: 13th July 2022: still no improvement. Still dried out chicken. They have lost a customer. On the rare occasions i get a KFC in putney it has never been good. Food here is disgusting. Dried out chicken and usually cold. Today's order was straight in the bin. If your going to order, use the Earlsfield branch. Fresher food than Putney.
Service
Delivery
Meal type
Lunch

  • Dzhelalettin Topchu

Very lazy personal !!! They said 2 mins later ready for take away but waiting 7-10 mins why personals speak lies??? When ı say this problem to manager …manager just listen but this problem everyday continue !!!! Sorry kfc ı never tıme cant give order next time !!! Bye bye
Service
Take out
Price per person
£20–30
Food: 2
Service: 1
Atmosphere: 2

  • Vanessa Balch

Came for an early dinner and got two kids meals , the chips were stone cold , no idea how they can even serve that .. they used the same chips to just reheat , no idea how long it was left out … the chicken wasn’t warm either .. also very poor hygiene here … definitely not coming back .. disgusting
Service
Dine in
Meal type
Dinner
Price per person
£1–10

  • T D

I tried to give this KFC a chance but every time I do I instantly regret it. I ordered via Deliveroo, and a couple of items were missing (as usual) food was dry and they were not able to send out another order. The people that work here clearly find it hard to fulfil orders when it’s clear as day on a screen for them. Terrible, I won’t be ordering from this branch again.

  • Hanna Kaznadji

Once I ordered from here in the passed and then today. Food was almost cold. And i order and paid for x2 corn on cob recieved one. No hand wipes. I've order in store a few time and have had the same issues, missing items etc. Both occasions on delivery of the food was not up to scratch fatty but but cats get to enjoy the chicken meat. I wont be ordering from here again!

  • Mercy F

Some amazing staff work at this branch - but most are incompetent and forget items, even after telling me they would put them in the box. How do you forgot items so soon after saying that, when there are only three other people in the store. I had given them so many chances after items had been forgotten at least four times since the start of this year, but no more.

  • Jakub Smolik

Very poor service. I have ordered 20 hot wings and received only 12. Unfortunately I was already at home so couldn't go back. I think they don't count the pieces properly. Whoever buys there, I would suggest that you check your order before you leave the place. A bit of rip off.
Service
Take out
Food: 4
Service: 1
Atmosphere: 3

  • Mint Chai

Horrible! The staff there taking my order was very rude, she took her time taking my order and made me put in my food in a bag.. And when I said I'd like a takeaway, she literally gave me the 2 drinks without a cup holder, like am I expected to carry them with my 5 hands??? I also asked for a bag and container and of course I had to do it myself...

  • LIO KAIZER

BEWARE if you are ordering online via Just Eat or similar company. More often than not, an item or two will be missing from the delivery, even though you will be charged full price for it. Ordering online, you will often get the old, dry pieces of chicken too. Trying to contact either the KFC restaurant or Just Eat for a refund is near impossible.

  • Didem Sezmis

I don't usually make a complaint if the issue is small but as it happens twice I feel like I need to review. I ordered a delivery through Uber eats 2 times and both of the time I received smallest pieces of the chicken and last time there was missing chicken wings. I consumed as I didn't even know that I need to take a picture for a complaint.

  • Mr SkyJ

By any means understand that I am not a chicken connoisseur but I do know Chicken. In this particular branch the chicken is so salty, this is due to either 1 of 2 things. 1 the oil is not changed daily, 2 they have a new supply of chicken seasoning. It's not the same as KFC of old.
Food: 2
Service: 3
Atmosphere: 4

  • Sumeet Thapar

What has happened to KFC? They always seem to get something wrong with my order. I've lost count of the number of times I've been given a zinger instead of zinger Tower, or they've decided not to put any mayo in my burger, or forget to give me something that I have paid for. KFC has gone down hill. Putney & Earlsfield are just awful.

  • Anna Daby

Today at 11 pm and I got my food at 12.50 am…when I asked to the driver,he says that restaurant was making the delay. Later,when I check the items,Pepsi was missing…it really pissed me off. Very bad service
Service
Delivery
Meal type
Dinner
Price per person
£20–30
Food: 1
Service: 1

  • Nehal

One of the best food quality and service l.
Service
Dine in
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Wings
Recommendation for vegetarians
Highly recommend
Vegetarian offerings
Clearly labeled vegetarian dishes, Not sure

  • shahul hameed

Staff only handle deliveries, i waited 25 minutes on the till no one wants to serve, not recommanded. Absolutely useless, they keep Speaking own language they don’t have any respect very bad for quality and service. Sitting area was dirty, and smelly . Chicken was not fresh. Would not recommend this worst place.

  • Danzig FreiStadt

I regret every single second spent there. It took ages to even place an order with only two other people in. Waiting time was endless but the worst is still coming... Food was hidious. Dry fillet on a dry bun with a bit of lettuce-like entity. Not to mention it was cold and they forgot about chips. No. No. No.

  • Bill white

I purchased a meal from KFC on Monday which was ok and on Tuesday I was being sick with diarrhoea. I believe I had Norovirus It was the first time I had been out in 2 weeks due to self Isolation and the only place i visited just wondered if any one had similar symptoms as it hard to say where i picked it up

  • Mark McPartland

I like KFC, and well this is typical KFC, which I like! Only a couple of tables to eat at and often a bit messy, so need to get better at that (or maybe KFC in general needs to try to appeal to people that don't think its OK to leave half eaten meals around or on the floor when there is a bin 2 steps away)

  • MEGELADON S

Aaron is amazing. Very hard worker hand amazing customer service from him and Fajir
Service
Dine in
Meal type
Lunch
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Wings
Kid-friendliness
Insanely nice and welcoming.

  • Mark

I been coming to this KFC quite often and One of your employees Aaron black which I have witnessed with how he treated customers with such and excellent hospitality, customer services, away smile and treat customers with respect making me feel welcome which is reason I keep coming back
Service: 5

  • Tony Masuku

The manager in charge today has very poor, and little or no customer service, and very rude he sounds Romania or Polish often speaking in his native language, he needs to realise he is there because of customers and customers should have a choice of what they want, I'll get his name for future reference

  • Remi Mercedes

the food was cooked nice to a crisp and the gravy was the perfect consistency unlike other branches where it's soggy and diluted with water, but i was extremely disgusted upon seeing a strand of hair in my gravy! the staff were very apologetic about it though and gave me a full refund for my meal.

  • Alex Barclay

Overall quality of food is usually okay, but missing items are ridiculously commonplace. Out of 5 orders, at least 2 orders will have items missing, sometimes multiple items. Usually they forget the drink, but sometimes food items also. Why they can't get themselves better organized, is beyond me.

  • Edy

Had to change my review. We ordered 20 hot wings but we were given only 12. Didn't noticed it until we got home. The customer service is getting worse and they don't care. I wouldn't recommend this branch
Service
Take out
Meal type
Dinner
Price per person
£10–20

  • Kamil Khalil

AMAZING, STUPENDOUS, ADEQUATE, SUBLIME, EXCELLENT service!!. Very kind Man, working very hard for the restaurant deserving lots of praise and respect for his energizing service and welcome to the customers. Very kindly gave me extra product which was exquisite! Deserves a pay rise!

  • Chris Jordan

Very good chicken. I've had one issue with this branch hence the 4 star instead of 5. The store was set to close at 11 but from 1040, they were not letting people in which frankly I found out of order but we move. Been back since and the chicken was very tasty so no grudges held

  • katie jones

Absolutely disgusting.Terrible terrible terrible service rude and decided to throw in whatever she fancied and every piece of chicken is either fat or chewy meat which doesn’t taste quite right. Myself and husband left feeling queezy after a few bites. Awful awful awful awful

  • T H

Tasty food and speedy service. Staff were very friendly and I received my food in good timing. This is a good KFC for takeaway but very small and gets quite cramped if you were wanting to dine in.
Service
Take out
Meal type
Lunch
Price per person
£1–10

  • roja bhavani

I visited the store past two days,I observed good customer service and nice staff.
Meal type
Lunch
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Wings
Vegetarian options
Vegun burger

  • Georgie E

Great dine in experience. The friendliest staff and our server was truly terrific! Food was hot and very tasty. Couldn’t recommend more.
Service
Dine in
Meal type
Dinner
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 4

  • Sára Borbála Hajda

Nice selection of food. Very tasty. Reason im giving 3 stars is because of the quality of service. I ordered three times through delivery here. All 3 times, they did not put the dip in my order. In the most recent order, they did not include my fries and the drink.

  • James Stubbs

Aaron always looks after me, going above and beyond expectations in his service. With what can only be described as 6* service, he feeds the hungry and weary of Putney, ensuring all leave KFC fed and satisfied.
Food: 5
Service: 5
Atmosphere: 5

  • Ghazanfar Shaikh

Highly professional caring staff Good quality food Excellent service in a very small serving space
Meal type
Lunch
Price per person
£30–40
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Chicken Wings

  • Gerard Kelleher

Went in here today, was served by a lovely Asian Chap, the other Muslim staff member was also lovely, I gave my order, waited and then got my food! simples! I will now try to use this branch as often as I can. thank you for making my busy day a lot brighter! x

  • Darragh Harnedy

They advertise closing time of 00:00 but at 23:50 the door is locked with seven customers outside questioning the opening times. It looks like staff understand closing time as going home time and working in the hospitality industry that is not the standard.

  • Jay Anonuevo

I ordered Fillet burger meal, w/ 4 boneless fillets and 2 popcorn chicken and gravg, only to find out on the bus home that there was no chips or my gravy! ***WARNING*** Before you leave the store check if you got everything. Guy who served me ripped me off!

  • Luke Whitton

It's pot luck when you order from this place. Are they going to remember your order? Is everything in there? Who knows. They always seem to charge the right amount so that's good (for them), but it's 50/50 on whether you leave with what you asked for.

  • Ella Collie

Chicken tasted like it had been out for a week. Really tough to eat myself and my son now feel sick. Meal was tiny and wasn’t provided with a drink. Long waiting time. I would give no stars but I have to give at least one in order to post the review.

  • Hazim Fadol

Great service every time I come here, thanks to Fajar!
Service
Take out
Meal type
Lunch
Price per person
£10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Trilogy Box Meal, Chicken Wings

  • Thomas Kessell

Fabulous service. Really friendly and kind want to come again
Service
Take out
Meal type
Brunch
Price per person
£10–20
Food: 3
Service: 5
Atmosphere: 3
Recommended dishes
Zinger Burger and Fries

  • Luke Wowo

Double charged me on card, claimed the card machine wasn't working, and then said cash only.. I left with no food and realised the next day they had charged me twice as well. The staff here are clueless, as you can see from the other reviews.

  • Jose Dias

Staff make up their own rules when it comes to offers on their own KFC app, they require more training, not a place for a quick order, very untidy - staff need to serve customers and not have private chit chats that we can clearly see!!!!

  • Robert Magalski

I haven't been to KFC for a long time and after this visit I will definitely not be there for a long time.
Service
Dine in
Meal type
Dinner
Price per person
£10–20
Food: 1
Service: 4
Atmosphere: 4

  • 25Nikifor

I really like KFC from time to time but this particular one always makes mistakes with my orders. I understand ppl make mistakes but missing items nearly every time is just ridiculous! As per constant issues I decided not to order again.

  • Ilya Belankins

Terrible delivery service on JustEat: Completely missed door, order was missing one of the foods we ordered but were still charged for the full meal. First time we ignored this, writing this review on the second time it happened.

  • Groggers

Literally every time I order my food is wrong. Doesn't matter if its delivery, collection or eat in. There will always be one thing wrong with the meal at least. Avoid like the plague, there are better chicken shops in putney.

  • Sefora Bonello

A place found almost all over the world. It has. Very good food . The last time I went was when I was in England. It has its chicken popcorn very good and also there chicken with chips but in England it is a small restaurant .

  • D S (Mo)

I try not to go there during the weekend as I found on many occasions that the foods are different from the usual KFC standard. For example, the gravy often more diluted and chickens are not as soon as the week day batch.

  • Read By Roxanne

The staff are absolutely fabulous, they didn't have the vegan meal available and the lovely Pedro came out apologized and was so very accommodating. I will 100% be returning. This is by far the best KFC I've ever been to.

  • ALAN JOBY

Nice and tasty food and good service as well
Service
Take out
Meal type
Dinner
Price per person
£1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Wings

  • Zohan

All the staff members are very nice, the food is warm and tasty. One of the best branches in the area. I wish they could improve the sitting area and put chairs instead of high stools, but as a take away, perfect.

  • Shanker Battu

It was great experience in kfc Putney high street. The way of interacting with customers was excellent. Great job from all the team members. Thank you all ❤️
Food: 5
Service: 5
Atmosphere: 5

  • R R

I ordered 10 KFC chicken the batter wasn't cooked to their recipe . It wasn't at all tasty. We had to leave it. Have they changed their recipe or did the American chicken place let them have these batch ?

  • paul soca

Ordered via Uber eats I have no words absolutely shocking missing items and what did arrive was horrendous to say the least. Please avoid at all cost! So that’s Putney and kings street kfc branches.

  • Love “Love Hearts” Hearts

Best piping hot chicken I've had in a while. Other chains the chicken is luke warm but I'm always impressed when I order from this branch and staff where the best t shirts and are super friendly !

  • Brian Dias

Be prepared to wait longer than usual for your order as it can get very busy, but kfc is kfc, these take aways haven't caught up with the times- q's mainly by bikers waiting for orders to deliver

  • Christopher Simon

Food actually quite good, after their logistics problems. Staff very patient at night, but restaurant area dirty, worn down, and not a place that you would want to spend more than 5 minutes in.

  • Agnes Medrzycka

Ordered via Deliveroo. Items were missing from our order. When called the restaurant a staff member argued with me that he packed everything and than hung up on me. Very POOR customer service!

  • Eve Osagiede

Never got my order and tried contacting them and they didn’t pick up . Would give zero stars to be very honest .
Service
Delivery
Meal type
Other
Price per person
£10–20

  • Orlando Sinckler

Worst kfc I've had in years. Old oily chicken. Yuck
Service
Take out
Meal type
Dinner
Price per person
£1–10
Food: 1
Service: 3
Atmosphere: 2

  • Dinith Ranaweera

Worst possible kfc in London ever. Rude staff, chased us out mid way ordering. The food was cold and blant. The lady on till was really rude and was like this is enough time to decide.

  • Keith Dunnett

Food was good. Long queue, poor atmosphere not much helped by drunken fights in the queue and a constant flow of motorcycle delivery drivers. Good for takeaway if you're patient.

  • Izabela Koz

Bought about 10 minutes ago take away, complete disappointment This looks horrible.
Price per person
£10–20
Food: 1
Service: 2
Atmosphere: 2

  • Jon Burland

Long wait times, unhelpful staff and a rude manager, avoid. Was out of ketchup and salt. Also the app is awful, don't use it to order and the promotions never seem to work.

  • Laura Ng

terrible, ordered through Just Eat, food still has not arrived and hour and a half after placing order. Restaurant will not pick up the phone. DO NOT ORDER FROM THIS PLACE

  • J G

Poor service, I found plastic in my chicken and had to get a refund. On the weekends it very hectic in the evenings
Food: 2
Service: 2
Atmosphere: 1

  • Curtis H

Awful experience. Bad food, chicken was bloody and Bogdan, the manager, was very rude when I showed my chicken. Would not recommend to anyone at all. Woeful KFC branch.

  • Mabs “Mabsy” Gadd

Quick and easy dinner if you staying at the hotel nearby. I always order their MegaBox because this is enough for me and right amount of chicken, chips and gravy.

  • Tim Iredale

My zinger tower burger either had indiscernible amounts of zing or just was an ordinary tower burger and the sweet chilli bites were very hard and crunchy.

  • Darrell Huntley

Every time I visit I queue up behind some one who, let's be charitable and say; ran out of deodorant that day. It's uncanny. Also, not the Colonels fault.

  • Adam Daneshmend

Poor service on a number of occasions. Seems poorly managed. Food is often overcooked, salad tired.
Food: 3
Service: 2
Atmosphere: 2

  • Marky Mark

Needs to be cleaned more often ie dirty tables and bin over flowing. But food is good most of the time.
Service
Dine in
Meal type
Dinner

  • Jason Domican

Was a very small KFC, stays open very very late service was super fast and staff very good, food fresh and hot.... Nothing to special but a nice place

  • Sanjeeva rao Idapalapati

Excellent, hygiene, tasty , it's all about finger licking kfc , fast and respectful service.
Service
Dine in
Price per person
£1–10

  • Emaan ZKN

I love the food and the inside staff to be honest, but whenever I order food for delivery, never got the right order or enjoyed it
Service: 1

  • Bradley Dun

Store is freezing defo do not eat in your probably pass out
Service
Dine in
Meal type
Dinner
Price per person
£10–20

  • paulie B

My girlfriend got food poisoning from this place ended up in hospital do not eat from this kfc unless you want to end up in a&e all night

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