Tonight I went in and ordered a 18 piece of chicken. I specifically asked for 4 ribs, the young guy that took my order didn't even tell them. I had to ask the cook myself for the 4 ribs. He switched it for me. Took our order home. You could tell by the smell that it was cooked in dirty oil

By far the worst location in the city. Garbage customer service food handling and quality is sad. Never have extra crispy ready always excuses for everything. Best to hit the other location on 38st if you really want KFC.A shadow of what it once was. Thank goodness for Popeyes.

Terrible customer service. Save your money and order somewhere else. Its like feeding a chicken without putting on proper bags, its everywhere for chicken pops and only few pieces. Try to order to order kfc and you will be surprised its much better

Oooooo KFC, you have done gone and pissed me off. The evening I went here I had to go to 2 seperate locations to receive some kind of service. The first location had said open til 10pm (Ya, if I'm a skip driver) and then the second one hmmm

we ordered food via delivery, and upon receiving our food the fries were dry and floppy the burger soaked in mayonnaise the food had clearly all been sitting for hours . when i called ans spoke to the manager to voice my concerns he told me

Ordered the Big crunch Burger. Last time I ordered one it tasted like a dirty oven so I thought I'd give it a second chance. Bad idea. It tasted like a dirty oven or dirty oil with a hint of fishy. The chicken itself was grey and a strange

KFC had now started using Uber easts to deliver for them. Not only was the food driven around for 20 minutes, it was left on my back step for 15 more minutes because the delivery driver didn’t bother to notify that it was delivered. When I

The thing I don't understand is why do companies hire people that haven't completely no understanding to customer service. For the sake of three packets of ketchup I can never go back to this location ever again. Like seriously owner as I

Have been going to this location for almost my entire life. On my last visit the staff were very rude to me and would not honor the coupons I had even though they honored them in the past. Very terrible service from rude workers. I do not

Got my order of a boneless bucket meal delivered. Fries, tenders, and popcorn chicken. Didn't order any coleslaw but got that instead of fries. We tried calling them. It took a few calls to get through to anyone there. They were rude and

Worst KFC. No white meat, they don't tell you, then they make you wait 25min. Don't know their own special when it's posted right on the window facing the street. I'm not sure they should be allowed to operate this facility because this

Ordered a 14 piece meal. Things started out fine. I paid. Things are still ok. Yah they don’t have some Items no big deal. Then they give me my food and tell me to pay .15 cents more for the bag. Well she forgot to charge me she says.I

I've been to this location now twice and compared to all of the other locations I have been to this one has been the best by far. The food was super hot and fresh and tasted amazing. It was not dripping in grease and the chicken tasted

The only issue I have is the sidewalk in front of the building is an accident waiting to happen. Very rough and uneven. I have mobility issues and will never go there in winter. To enter the building is very tight entering and leaving.

My order was the 4piece chicken meal .. the size of chicken pieces was almost microscopic. The quality was real bad. I noticed that one of the pieces tasted really bad as it has been sitting in a fridge for a day and was warned up by

This is definitely not a location you want to visit. The workers do not care about the quality of their food. I got an ultimate bucket and the chicken was old, cold and tasted as if it had sat out all day, which I

Terrible , save your money and go somewhere else. This is the second time I have ordered pick up and the chicken was old and clearly double deep fried , absolutely disgusting , we couldn't even eat it.

I'm getting tired of throwing out my big crunch sandwich because they keep putting lettuce in my sandwich. I tell them every time I order no lettuce I'm allergic to most vegetables. More

Chicken was definitely not fresh, it was stale. I don’t know when they cooked it. They forgot the cole slaw which was also disappointing. Very disappointed, wasted $40 + dollars. More

Horrible service the first thing of fries how cold as hell now the new thing of fries is hot but the chicken is PINK like the hell I won’t eat it never going to this store again

The absolute worst food!...and service! Got the $10 meal for 2 and the fries and popcorn chicken were just thrown loosely into the box. The chicken was over cooked! More

Hey, the chicken & such was better than expected, the service was great, certainly more fun than normal. It was clean. It is the best KFC I have been in recently. More

One of my favorite KFC, the food are always delicious and not greasy. Staff are very friendly and helpful. This is one of the best KFC in the city of Edmonton. More

Their gravy is so good, especially when I have it with the chicken and fries and I put ketchup in the gravy to taste better, and I love their fountain drinks. More

Ordered 14 pieces got 10 and no fries..called and they just did not care..got 3 coleslaw and a gravy..only wanted potato salad and gravy..very poor service More

The staff are very rude and are racist. They insult their customers at will. The lady told me I am buying a promo meal so I have no right to ask for a box. More

They deserve ZERO stars. They don't know their own specials. They don't have chicken at suppertime! Then tell you to wait 25min! Asked for a refund & left. More

This is my new favorite kfc. But quality depends on the worker. Out of 4x, 2x were perfect and others were sub par. The location is not ideal. More

Really you consider these chicken tenders how ridiculous won’t be back to that location not to mention the food poisoning I got the next day

U advertise coupons on ur app but when u go to use them the girls say Sorry can't use them here ... Or ... Sorry not for walk ins

This place is the best for kfc they always make fresh to order if you’re willing to wait. One of the best locations!! More

Person packing orders in kitchen was rude to customers as well as the young man working at the front counter More

KFC will not survive their competition. Marry Browns and Popeyes are way better.
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Gross, wish we would have went to Jolly bee's. I mean what were we thinking!
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The fries were not that hot. But tasty. Weird that there wasn't any cutlery.
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Doesn't answer their phone. Service staff is rude and not helpful at all.
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Since covid nothing is same .staff and customers dont smile . …
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team was fast ,friendly and accomodating. Food is great! keep it up
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Just a take out only but friendly clean and quality.
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Great deals on combos. Great service , fast efficient …