KFC is a Fast food restaurant located at 5109 Sheppard Ave E, Scarborough, ON M1S 4N8, Canada. It has received 269 reviews with an average rating of 3.0 stars.
Monday | 11AM-10PM |
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Tuesday | 11AM-10PM |
Wednesday | 11AM-10PM |
Thursday | 11AM-10PM |
Friday | 11AM-10PM |
Saturday | 11AM-10PM |
Sunday | 11AM-10PM |
The address of KFC: 5109 Sheppard Ave E, Scarborough, ON M1S 4N8, Canada
KFC has 3.0 stars from 269 reviews
Fast food restaurant
"What ever happened to extra crispy chicken"
"I love KFC but this location is terrible"
"We got sick after eating the sandwiches from this store"
"The food here is so-so, and the staffs who ever works there is kinda rude and disrespectful"
"The young lady who took my order was so polite and friendly and helped to show me what combinations I could order to get ny money's worth- I am so very appreciative that she went out her way to assist me "
What ever happened to extra crispy chicken. Their regular chicken is soggy and soft, no crunch at all. The sandwiches are tasty but not very good value or quality compared to Marry Browns. The spicy chicken sandwich had no heat, it’s just a spicy mayo. I used to love KFC but this place only brings back bad memories of the last time I ate there. If you want good extra crispy chicken go to Popeyes. If you want a good chicken sandwich go to Marry Brown for a Big Marry. If you want good food, this might not be the place for you. Even the service was not impressive.
I love KFC but this location is terrible. I had to throw out a whole chicken breast because it was completely soggy and pink on the inside. It seemed old and seems liked they forgot to add the 11 herbs and spices. The lady cooking in the back seems like she's just going through the motions. A lot of attitude to her worker in the front. I requested spicy chicken and the lady in the back gave me original peices without asking... I will never go back and recommend you avoid this location.
We got sick after eating the sandwiches from this store. I don't know whom to call for this issue.... our budy had swelling right after eating. We couldn't speak properly it felt like the food was drugged. We felt so sleepy right after eating it which never happened before. I hope if the store manager reads this will take some action and look through this
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 5
Atmosphere: 5
The food here is so-so, and the staffs who ever works there is kinda rude and disrespectful. I appreciated that the staff help me to fill in the drink! BUT! Take a look at this drink that I got today! What the freaky is that little black things inside, I just realized after I drink. Not gonna recommend for anyone to go to this restaurant !!! Sucksss experience ever!
The young lady who took my order was so polite and friendly and helped to show me what combinations I could order to get ny money's worth- I am so very appreciative that she went out her way to assist me . The food was tasty and the service was fast and excellent!! Everyone here deserves to be applauded
Food: 5
Service: 5
Atmosphere: 5
The service is excellent as always. My only issue is that fries are way too salty. One box of fries can cover my entire need for salt for a week .
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 5
Atmosphere: 5
Recommended dishes
Poutine, Sliders Fridays Special Deal
Ordered the limited dinner deal for 4 on Uber eats. Deal included 10 pieces of chicken and a choice of 3 large sides for $30.00. We ordered fries, gravy and coleslaw. Food was delicious, nice amount of seasoning on the skin of the chicken. Everything was fresh. Amazing deal!
Food: 5
Service: 5
I ordered plant based sandwich combo. The sandwich was so soggy and no crunchiness and about the fries are over cooked and I think fries were old means were made previously but when we order I think they just reheated it and give it to us. Honestly, this KFC is worst then other KFC in Scarborough.
Ordered 4 piece chicken meal that was supposed to come with side salad. The cashier even asked what kind of salad. Got home and there's no salad. The cashier had one job and only job to do and she still effed it up. Should repatriate back to country of origin if you cannot do your job properly.
I bought a bucket of 12 piece with 1 large fries and 2 gravy and ordered large potato salad.I normally find best chicken at this location and have recommended my friends. I was very disappointed with today’s order. Chicken was very hard to eat, it’s chewy and big pieces. More
Tried to order delivery Have to prepay and store does not communicate at all Basically got scammed into paying for an order I never received and location won’t return any calls
Service
Delivery
Meal type
Dinner
Price per person
$60–70
Service: 1
Slowest KFC ever. Several occasions it’s taken over 20 minutes to prepare basic orders when it’s not even busy. Guy in the back doesn’t know how to make specialty menu items, only the basics. Not many clean KFC options in Scarborough. The best one is in Leaside off Laird.
They literally called me telling me they're out of chicken! Why take my order? Will have to fight to get my credit card reversed in the morning.
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
I ordered for them on Thanksgiving and I got burn and overlooked chicken and tenders. The gravy had lumps in it and tasted like water and flour with a touch of spices. Contacted store there were no help, had to call customer service to get help.
Very dissatisfied the chicken pieces are way too small a thigh cut into 2. Also the lady at front was very impolite for the second time. Location is convenient but rather go farther to seek better satisfaction for my money.
Atmosphere: 3
Update: Staff sometimes stand in the kitchen and don't greet you at the counter... Instead they try to take your order from the kitchen, and surprise surprise, they messed up my last order because they were too lazy to take the order at the
Cashier very rude, I don't know if she is the manager, but she acts like the owner to customer. Cook seems nice and helpful. Cashier was coughing alot without mask on, made me feel uncomfortable for a bit. Overall hygiene of store seems
What is the problem here? We ordered the two-piece fill-up with 2 pieces of chicken, fries, cookie, biscuit and drink. We get home to discover the chicken, biscuit, drink. No cookie. Instead of fries, we received an order of poutine.
This is my neighbourhood KFC. It was to be pretty alright years ago. It's KFC and fast food and that's sort of the standard to judge it by. Even by that standard, it's fail now. The staff hate it when you go for promotional deals or
They need to comprehend when customers are in line then the next person to be served is in that order. No exceptions. However, they are nice people. Not arrogant or rude. Chicken is good and served hot. Fries are delicious too.
Got really sick after eating. My body became numb for a while and I couldn’t focus.
Service
Delivery
Meal type
Lunch
Price per person
$10–20
Food: 1
Recommended dishes
Hot Wings, Fries
The best and friendliest service I’ve had all week. Great customer service by the man in the front. Chicken fresh and hot. Second time visiting from Mississauga.
Food: 5
Service: 5
Atmosphere: 5
I ordered a meal deal but didn’t double check when I pick up the order! Ended up missing a popcorn chicken, but I already drove home!
Food: 5
Service: 5
Atmosphere: 5
I just come here for chicken wraps, great tasting.
Service
Take out
Meal type
Brunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Horrible customer service last Sunday. ZERO STARS! I ordered my food and waited so long that I literally fell asleep hungry. Other people were up in my house and IT NEVER CAME!
I bought $10 mighty bucket for 2 and 10 hot wings on the side. Was told to wait 6 minutes for fresh hot wings. When I get home, 5 minutes later.
Bought 4 pcs of chicken combo and disappointed with the sizes of the chicken. I will not be returning or recommending any for KFC's.
Found a bug in my burger, reported it to KFC headquarters 3 days ago still no response. It's been 4 days now and still no call.
I ordered 3 pieces of chicken and it was perfectly cooked and tasty
Food: 5
Service: 4
Atmosphere: 3
Chicken was sautéed with too much salt and pepper and service was tooo slow even when there was hardly 1-2 customers. More