KFC

469 reviews

3517 Dundas St W, York, ON M6S 2S7, Canada

www.kfc.ca

+14167632134

About

KFC is a Fast food restaurant located at 3517 Dundas St W, York, ON M6S 2S7, Canada. It has received 469 reviews with an average rating of 3.4 stars.

Photos

Hours

Monday10:30AM-10PM
Tuesday10:30AM-10PM
Wednesday10:30AM-10PM
Thursday10:30AM-10PM
Friday10:30AM-10PM
Saturday10:30AM-10PM
Sunday10:30AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of KFC: 3517 Dundas St W, York, ON M6S 2S7, Canada

  • KFC has 3.4 stars from 469 reviews

  • Fast food restaurant

  • "Garbage food, with an even worse manager"

    "Worst kfc in Toronto, so Unorganized"

    "Hoping for a hit of nostalgia and with a 20%off coupon I ordered some delivery for myself, daughter and a friend"

    "Dirty location with staff that have no clue what they are doing"

    "Chicken sandwich was amazing and I tried their seasoned fries which were really good also! Highly recommend this place"

Reviews

  • Carrie Jane

Garbage food, with an even worse manager. I ordered delivery, which might I add, I paid 5 dollars for, the food arrived over an hour later because they did not have a driver available. Some of the items I ordered were also out of stock, so I couldn't get those. When the items arrived, the chicken was tough and dry. Almost inedible. I had to throw most of the items out. I complained to the manager, who was so rude to me, I was shocked. The manager instead of blaming her restaurant for their shortcomings, blamed me for food shortages (the missing items) and told me that even if I paid for delivery, I should have come to pick up the food my self. As for the food, she refused to believe me that it was poor quality. Absolute garbage customer service. I highly suggest you stay away from this particular KFC. Only giving a 1 star because I have no choice. It's 0/5
Service
Delivery
Meal type
Dinner
Price per person
$30–40

  • asaalah y

Worst kfc in Toronto, so Unorganized. employees don’t know what is available & not available. Workers are completely rude, no sense of hospitality or kindness, waited for so long while others came & left. I Waited Patiently, but still got attitude from the manager, she even forgot my 2 fries on purpose, too busy giving attitude instead of telling her coworker where the fries r suppose to go. & the chef touched my burger with no gloves on even after this pandemic that we went thru. I came in for food not to be spoken to disrespectfully by manager for their own problems. The manager even gave me dirty looks, it’s never that serious to project ur frustration on others when that’s ur whole job. If you don’t like it ,quit. I don’t ever want to go back to this location. Worse service ever.

  • Scott Anthony

Hoping for a hit of nostalgia and with a 20%off coupon I ordered some delivery for myself, daughter and a friend. There were so many challenges with the order and App that the experience was a pretty big disappointment. Stone cold popcorn chicken and fries (kinda expected on delivery). One hour to get the order. Wrong sauces. No napkins/cutlery. Wrong soft drink. And to top it off, the response from KFC was a free small popcorn chicken coupon that expired in 10 days. Really? That’s the best. Doesn’t cut it with me
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Steve Payne

Dirty location with staff that have no clue what they are doing. Had to tell her the sandwich was plain with nothing on it 3 tomes the she put everything on it. Next visit, she was short 3 dollars in register and asked us if its ok...uh..no! So she walked to the back and asked another employee and then came back with a 5 and told is we now owed her money! And at this same visit, there was a bunch of small beetles on the counter by the machine she gets drinks from. Never going here again! AVOID!!
Service
Take out
Meal type
Dinner
Food: 2
Service: 1
Atmosphere: 1

  • Richard W

Chicken sandwich was amazing and I tried their seasoned fries which were really good also! Highly recommend this place. Great food and service
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Combo, Big Crunch Sandwich, Poutine, Chicken Sandwich, Popcorn, Sandwich
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Lots of parking plus a couple of handicap spots

  • Dino Forcina

Black girl at the front was not friendly, not polite, they don’t give full pieces of chicken, seems like they cut pieces and give you 2 half pieces….10 piece filled half a small bucket. Count your pieces and make sure you get 2 breasts( with cartilage) 2 full wings 2 thighs and 2 legs… the other 2 pieces can be a variety. Manager didn’t call me back . Will never go back
Service
Take out
Meal type
Dinner
Price per person
$20–30
Dietary restrictions accommodated
Not sure

  • Mohammed Al-Amoud

Well kfc is getting worse they serve you but they are cutting down on ketchup and hot sauce is no longer there as it is the chicken is cut very small and the prices are up how come I can go to next restaurant and have a whole thighs and is cheaper this guy's are brutal hey kfc I love your chicken but it's too expensive even your deals are very small portions
Food: 4
Service: 5
Atmosphere: 3

  • Hemlock Forever

Service with a smile, The lady at the cash was making fun, she saw me coming in with my coffee and said that she thought that was for her lol It gave us both the giggle. Very fast service polite and courteous thank you very much. And if you're wondering what I had, I grabbed the zinger spicy with fries. I apologize no pictures I was too hungry and ate it all haha
Food: 5
Service: 5
Atmosphere: 5

  • d d

I placed order an order with this store. The order was missing 4 items. It was mothers Day, and when I contacted the manager of the store. She began to berate me and speaking condescending to me, later began yelling at me and informed me to go buy your chicken from another store. I have been a 30 year customer at KFC and after this experience with this manager I am sad to say that I will never order from KFC again.

  • Dave French

Out of a full plate of chicken a full tray of chicken that was at the store I had to get 14 of the oldest dirtiest nastiest pieces. That were available I don't understand why but that's what I got. I could barely eat them at the end of three pieces I felt sick garbage food
Service
Take out
Meal type
Lunch
Price per person
$20–30
Recommended dishes
Chicken Combo

  • Terri-Jane Stapleton

Decided to get a treat - the chicken burgers. They were horrible - my husband said they tasted like cardboard. Went to various restaurants through the pandemic were promoting their chicken burgers we tried many of them and decided that KFC was at the top of the list. I don't know what changed but we will never be buying another one - ever. So disappointed

  • Michelle r

I barely even wanna give this place 1 star. Not even sure how they're still in business. Staff seems lost. Took one bite of this old tasting sandwich. Only to find a FLYS wing on the bun. Felt sick right after. I'll never return here no recommend this location to anyone. CLOSE THIS PLACE DOWN.
Meal type
Lunch
Price per person
$1–10

  • Michael R Doucette

It was ok. But chicken was overdone. Dry. Fries were cold. Gravy. Was ok. Salads were good. But where's the green coleslaw. My favorite. Didn't have it. All in all not worth my hard earned money. Thanks
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 4
Atmosphere: 4

  • NK CQDL

First time trying KFC chicken in Canada. Worst. 10 small fried chicken for $38.XX. Ordered from UberEats. Chicken came soggy and weren’t hot enough to consume. They just tasted like seasoned with salt. Ended up eating something else. Will not buy again!
Service
Delivery
Meal type
Lunch
Price per person
$30–40

  • MARY ADAMS

I did not buy anything wanted just a large gravey and it was $7 that is absolutely out rages so I really going to think of I ever want to go to KFC again ,how can you charge so much if you keep putting prices up you'll lose so many customers they say it inflation I say it's highway robbery.
Meal type
Other

  • Filipe Ruivo

This store is a bit old and deserves a new fresh look. Maybe because of this, the clerks are like robots. They aren't rude neither friendly.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 3
Atmosphere: 3
Recommended dishes
Chicken Combo

  • Sandra Agbanti

If I could 0 stars I would. Food was cold, gravy wasn't great. The cashier Sanpreet was too busy talking to someone else to take our order which I had to repeat because she chose to ignore us and other customers as well. She was definitely miserable and made our experience one to. Won't be back here for sure

  • Vibhu Arora

The pregnant lady working here doesn’t know how to talk to customers. She doesn’t even greet the customers and doesn’t use thanks or please as if she is doing a favour. No professionalism. You shouldn’t be working at the first place if your health doesn’t allow you. Never coming here again.

  • Lloyd Baccas

Try to buy using coupon menu items, jamaican woman would not accepted coupon Value. Give me a very difficulty time. Waited for very long time. Eventually , I had to buy Something ELSE which i didn’t want. Person wanted me to accepted 8 pieces of tigh, dark meat!!!@ More

  • Zhivko Vanef Petrov

I never miss a Tuesday special and this location was a disappointment. Very greasy chicken, and when I also wanted 10 chicken wings deal told 10 minute wait at lunch hour. Allow the chicken to drain excess and keep inventory ready. Still loving kfc Zhivko Mk

  • GLRN Nel

This must be the very first KFC in the GTA. This place is 30 years out of date....The company that owns KFC, Taco Bell and Pizza Hut is damn cheap. Spend decent money to renovate, you cheapo! The interior is an embarrassment head office.

  • Amir Kasraei

Worst customer service ever. The lady in front of me waited 25 minutes for her 2 peace chicken and when they presented her the order they had 3 thighs. When asked for a drumstick and a thigh they discarded perfectly good food in a storage

  • K L

I always go to this location close to my house. Customer service is good, the food is good. But many times when I get home to open the box, something is missing, a few pieces of chicken, fries or gravy. It's a hassle to drive all the way

  • Chayan Dey

Had a craving for some KFC so this was my closest one. The food is good however the place seems a little run down. When I first walked in, the place had no seats and it seems it's very old fashioned! I looks like they haven't changed or

  • Justin L

First time coming to this location and I was greeted with very friendly staff. I can honestly say from my experience this KFC have the most positive and cheerful staff. Jasmine took my order and food came out very promptly. The customer

  • Matty_c _416_

This location probably has the worst chicken I ever tasted at a KFC. They served me a 4 pieace combo and the chicken was old, not fresh, felt like it was reheated a couple times because it was already hard meat and had burned marks. I

  • D Morgan

Chicken pieces small like nuggets and dry. Officially boycotting kfc. Mary Browns chicken is better.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1

  • Dorian Paisley

I ordered the 4 piece combo. Smallest pieces of chicken I’ve ever seen in my life. I’ve had KFC plenty of times before and never seen anything like it.
Service
Delivery
Meal type
Dinner
Price per person
$20–30

  • Miranda Rybenko

Sides were really good, the chicken seemed "old" not as fresh as the rest of the order by far.
Service
Take out
Meal type
Dinner
Price per person
$70–80
Food: 2
Service: 3
Atmosphere: 1

  • Rick Y

The sandwich is better than everything else. Chicken was very dry and over fried, some more salty than other. The gravy is lacking flavor as well.
Food: 2
Service: 3
Atmosphere: 3

  • Creighton Jacob

Chicken appears to be old and not fresh. It was hard. Quality has lost and I don’t even know why this location is still open. I definitely do not recommend this place and I won’t be coming back.

  • Stefanie

The chicken tenders were salty and even with the dipping sauce, they were still salty. The only good thing that came out of it was that it was a $5 boneless box and it was filling enough. More

  • Jay Jenkins

Chicken was very fresh as if it hadn't bin seasoned. Staff and customer service also kinda Medicore as I paid for extra piece and she wudnt accommodate to the specific piece I wanted.

  • dani son

Second time I gave it a shot .. Service very rude, the fountain drink don’t have any taste. The place is dirty and smells and floor is sticky.. save time and money don’t come by

  • Praharsh Modi

The staff here wasn't polite and respectful towards customers. The place wasn't clean compared to other KFCs I have visited. The place isn't in the best of its condition. More

  • Bob B

My kids all time favourite, also mine now! Classic spices :)
Service
Take out
Meal type
Lunch
Food: 4
Service: 3
Atmosphere: 4

  • Yesha YR

The food here is nice but sometimes it’s kinda slow but it’s good overall
Food: 5
Service: 3
Atmosphere: 2

  • Sheila Monique Rita Cilcus

Finger children good open to during the day and week
Food: 5
Service: 5
Atmosphere: 5

  • Anatolii Bronishevskyi

Old building, slow service , not fresh food
Food: 3
Service: 1
Atmosphere: 1

  • Gurtej Singh

Highly unprofessional specially the man taking orders.....
Food: 1…
More

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