The book selection here is incredibly meager, and the patrons here are so loud, bordering on unruly, that I could hardly focus on anything. I wish the best for the employees though. They were friendly and answered a couple questions I had. They must have a lot of patience to handle working at this location. There's a fairly prominent computer/print/fax area open to public use but again, good luck getting any work done with all the noise and general chaotic vibe. The postal services that Google alluded to here are simply stamps being sold at the front desk and a drop box outside. There's not much more than that.

This has to be the worst library in the midwest. A minimal selection of books, a few rude librarians, and even worse patrons. I’ve used this library 4 times this summer, and every time I go, there’s either a fight, hoodlums standing outside smoking weed or something offensive. This place seems like an unruly homeless shelter, and I feel bad for the security guard that works there with no protection . Please close this location or have police presence at all time because this is no longer a respectable library.

Library front desk attend was very rude when I asked where was she one of the other patrons told me who she was when I found her she was asleep in one of the chairs when I asked if she could help me with the fax machine she said the instructions for the machine where located on the top she never got up to help and just went back to sleep

I have found that this COVID 19 is making some people to be a little aggressive, rude, and disrespectful to others. I am using for their excuse, but there are so many nasty attitudes working in the libraries. Security is just terrible, they be looking at phones, gossiping, and one I caught sleep.

My daughter loves to read and we made a stop at the Kansas City Library to see this. It's nothing major but for someone who loves books, it was spectacular. It can be a bit confusing with parking so be sure to plan your route properly before going. Fun place to visit.

The staff members are very helpful with whatever you are needing help with, so I like that fact. It's not necessarily quite like a library should be, but it is useful to get computer work done if you don't have access to a computer at home.

It's stressful there, because it's people there talking so loud, they've had near fights there, people walking around talking loud and cursing. Security isn't doing anything to control it. Staff is afraid too. How can anyone work or

They're rude and supposedly a "Safe Space" but so anti homeless! They yelled at a homeless guy to get a haircut, they yelled at someone else that wasn't causing issues that they had to wake up and couldn't sleep in a chair.

We were looking for the "book wall" because it was in the pictures for this branch. This was not the right place. If your looking for that it's called the community bookshelf.

The pop-in pick up service is so convenient. When I arrived, I called to pick up my items. The librarian was very friendly and had my books ready in less than 5 minutes.

I'm new to the KC area and I can say this was a wonderful welcome to the city. Polite, professional, and easy to access information. Will definitely be visiting again.

Staff is very helpful. A nice and vibrant environment. I can almost fall asleep it's almost peaceful there. A very nice place to study hands down.

the copy machine it's free They have a real telephone & private cubicle. …

Thanks to the staff for assistance in resolving situation's of vital importance involving navigation computers,special recognition to Simon.

I love this location, the people are always friendly and helpful. It's awesome to get on a computer with no fuss and print with no cost.

The women are friendly ! Just get they’re attention…..they look like millennials…..should explain everything you need right there …

It's a library, but you can't tell because no one checks out any books. It's basically a homeless shelter. All the KC libraries are.

No stars to report. People are way to talkative and loud. Totally unacceptable. Will not go there again unless there's order

I am thankful for this Library, in all my acting out- they forgive and allows me to come back!!!! Thank you so much.

Great. I had business to take care of there last Monday and it all went great. Nice, friendly very helpful staff!

Clean and quiet. And to my surprise, the printing is free here! Will definitely come back to use other resources.

An excellent place to study, go online or play chess. Very colorful environment with helpful staff.

The employee's were very helpful But not enough time to get finished with what I needed to get done

Everyone was very nice & helpful. There was plenty of room for the event. Parking was good.

Mi and my children went here . she deserves a better rating. Because of her beauty!

Love it so much, they are wonderful, loving, caring people and may God Bless All.

Great place. Great resource for life even just to unwind and have some fun

Very nice people and helpful while giving you space. Very special place.

Excellent service. Quite and respectable. Definitely would recommend.

The workers are very helpful with the things I didn't know about.

I'm just leaving three stars because it is in a great location.

Easy access, staff very helpful and friendly, free copies yay!

Convenient place for where I live and you can get free copies

WAS AWESOME THEY HELP ME ON EVERYTHING I NEED DONE THANKS

Super friendly staff very clean and most of all.. quite.

Great place to go and staff was very helpful

It was great thank you for helping me

It was amazing we had a good time

Good help all the time I go there

Great place to get the job done.