Gift shop was amazing! Friendly, courteous, kind staff member helped me by phone! Was thrilled to be able to have something delivered so quickly to my neice and her husband as they celebrate the arrival of their baby. Thank you for having such a good Gift Shop, Kingston General!

Thank you Dr. Tessier for your thoroughness and time. I felt listened to and well taken care of by everyone I had contact with today. I forgot to mention on a previous post the value Shanee Barr (nurse) brings to the hospital and everyone in her care. She is the best!

I was in KGH for cancer surgery last week. I can't say enough good things about my care by everyone. From doctors to nurses, pcas etc. The only thing I found terrible and unacceptable really was the food. It was tasteless, just plain horrible . …

After being turned away at 2pm from Hotel Dieu, I went to KGH... very disorganized admission. Assessed me as having a UTI so waited 8 hrs to be seen. Doctors and nurses in emerg were wonderful though and after 6 hrs they discovered I had to

Being a wheelchair user the parking is terrible and not compliant and the route to entrance can be hazardous for some. My wife had to assist and elderly women which security walked past without helping her. I spend lots of time here as I am

We had an exceptional experience at the labour and delivery department of Kingston General Hospital, and it wouldn't have been the same without the amazing team that took care of us. Dr. Gibson and Nurses Leila and Abbey were outstanding in

I don’t like to leave a bad review of people who spend their lives helping others, but I feel it’s important to show the poor policies they have in place. I waited 9 hours with a kidney stone and was repeatedly vomiting in the bathroom from

Worst hospital ever! I had surgery on my leg 1 week ago, and I’m hopefully going home tonight. After 1 week, I’ve only had 4 good staff members out of about 20. I have had extremely rude staff members. They have been lying, slamming chairs,

id love to give this zero stars but because of KGHs negligence, unprofessionalism in their field and to their patients they are literally killing them. my grandfather died due to their neglect. they never treated him and because of that my

The pediatric unit is amazing. They are warm and welcoming and made my scared little girl feel safe and at ease with their kindness and compassion. Also thank you to volunteers who check in to make sure everyone has their needs met, supply

As a patient and worker for KHSC I have seen nothing but professionalism, kindness and staff working together as a team to provide the upmost patient care. I trust and respect our hospital staff and the care it provides for our communities.

I took my mom from Trenton to Kingston as she had surgery on Mon August 21 2023 and figured it be a better emergency department to go to but I sure was wrong we arrived at 7:50 finally got into the emergency area at around 1:30 am around 3

This hospital is absolutely disgusting most of there staff don’t have any bedside manners at all my mom has been in the ER FOR OVER 12 hours and they all have excuses with there nasty comments they were so rude to my mother I am so beyond

I would like to convey my sincere thank to all the doctors team, nurses, and staff of Labour and Delivery, and Postpartum Departments. They work very professional and efficient. One after other, all kind of situations teams were ready for

I went for an angiogram today and the whole process from the initial booking, follow up reminder phone calls to the admission desk and ultimately the procedure was top notch. Dr McLellan and the nurses in the cardio dept were fantastic in

My son was in the pediatric unit for a week after having surgery on his leg. He struggled with using the urinal while in bed he has autism so his coordination isn’t good, plus he had a lot of pain in his leg so positioning the urinal was

Horrible hospital,my mother was there since last night,hardly being checked on and only offered pain meds.Waited all day thinking that she was getting surgery for them to say she could not have it as she apparently has COPD which she was

One of the most long-lasting problems at KGH (in a sea of grass) is the parking. Unless a patient arrives there by 8 a.m., the medical staff has taken (or reserved) everything. It may be possible to park far from KGH and walk, but winter

The staff are extremely hard working and compassionate. I had my first experience with KGH this week after moving to the area 2 years ago. I was a little concerned at how worn and tired the ER looked but it did not matter to my care as I

Snowmobile Accident Trauma Care - Top notch team of Doctors, Nurses, PCA, Therapist...The whole Ontario Health Care systems is overworked and underfunded but the staff on the 6th Floor led by Charge Nurse Mel were amazing. Heading closer

Triage nurse was very nice, the registration lady needs to retire. She’s easily over 70 and the crotchiest lady I’ve met in healthcare. Like all hospitals in this country, the wait times are horrendous however this one takes the cake for

The emergency is an absolute joke. The wait is 5 to 6 hr to get in to see a Dr and then an other 2 hrs in a room. Told to come.back next day after an ultra sounds and sat waiting to check in again and the girl passed on 3 other people in

This was one of the best experiences I've had in a hospital and I've been in a few! The staff from the emerg department to the third floor Connell was incredible, everyone was friendly, helpful, and always ready to help even though some

I was in the ICU for a suicide attempt that I survived. The head of the ICU department told me that I didn't deserve to be there, that I should have died and that I was taking the room of someone who deserved it. On one day they told me

Drove over an hour to have my mom seen at KGH only for the triage nurse to completely lack any sympathy or even pay attention to my mom. She asked my mom a question about her medications and then proceeded to answer a phone call (not to

I hope there are no big wigs getting money at the top because they don't deserve it! When you get your parent in their 70's to drive you an hour there in the pitch black morning only to be told almost 5 hours later that your surgery is

The service my family has experienced this past week and a half from KGH has been beyond terrible. Its unfathinable that people are being treated in this manner and not one person cares.The doctors provide no information and actually

After a surprising diagnosis and an agonizing 5 days, I am finally home. I cannot say enough about the Surgeons, supporting Doctors (anesthesiologists),Nurses and Personal Care workers in the Oncology Unit, OR, recovery and Kidd 5.

Emma, Keeley and Tiegan were amazing even after putting up with an obnoxious client. They work in recovery and Connell 2-East. Very caring and respectful girls in spite of our healthcare system. Thanks so much ladies.

I came to KGH last Monday as I was having horrible stomach problems. The man that was on triage was really nice, as well as registration. I waited an hour and a nurse came and got my blood, she was very caring, and

Unfortunately my Spouse has endured 5 different Stomach operations and/or reparations. Generally we have always been treated with respect and dignity becoming of a model Emergency Response Department.

I would have given 0 if i could. I fell off a 5 feet ladder and I was feeling very intense pain throughout my lower body, I went to the ER to get it checked but I was just given painkillers and

If I could give this hospital a zero I would. Completely unprofessional and unorganized. Avoid it completely, completely mishandled a case of health card fraud in my name and won't fix it

Couldn’t have been more thankful for the nurses and doctors that I had at the women’s clinic! Absolutely amazing and super friendly. Especially Danielle thank you for being so kind!!

Inpatient food menu is atrocious and will make you physically sick. Orders are never complete correctly and on several different occasions food was spoiled or rotten.

Thank you Dr Choe and staff for taking such great care of our daughter. Wonderful to feel such compassion from all that attend to Miss KDs medical needs.

Went for an MRI, every staff member I encountered was cheerful and efficient. The MRI team was amazing, made me very comfortable throughout the process.

I’m not sure why I second guessed posting this but I did I always hear the negative about this place yet my experience was much different.

Great place to be taken care of Great nurses, and Doctors!! Even the food was great and served by Pleasant staff

Nurses say they welcome calls until you call. Some really need a course in civility and compassion.