COMMUNITY PSA At first everything about personal training will seem like a great deal until Phillip rips you off with any lie he has just to make a sale. And then when things fall apart, he will gaslight you. Example: My husband and I came in telling him we wanted personal training for four months because we were going on a big trip in June. He said that’s fine and there’s no contract or cancellation fee for us to do that and his goal was for us to only work with a trainer for 4 months anyways because he wants us to learn to be self sufficient. We came to cancel about a week ago and he told us we could not and that he had told us this already. He also said training would be for an hour and never mentioned anything about 25 minutes of training only. At first this worked out because our trainer worked with us for that time so we didn’t see the lie, but when our trainer left the company, we were told we only get the 25 and that he had already told us this. Phillip said some really great lies to make a sale, doesn’t have to be held accountable for the lies because now it’s his word against ours, and at the end of making a sale he wanted us to leave him a good review because he felt he had did us a favor… by lying to us. That’s why you see his name on so many great reviews because he’s awesome at deceiving people. Please be warned. Read the full contract and take your time with it. I know I am not the only one who has had this happen to them. If you feel like you’re being gaslighted you probably are. He didn’t tell you the truth. Fix your review and spread the word.

Traffic getting to this gym is no fun. Easiest way to get in is just to turn in from Camelback so you can right turn in. The nice thing though is there is plenty of parking. It's pretty busy since it's in the central area of Phoenix. The star of this gym is the zumba instructor Leo who is the best in the valley. He plays the best music and really knows how to energize his students. As for the layout, the cardio machines are in front (they're pretty tight together with no space in between), and then at the back of gym, there are weight machines. It's all on one floor a la open-concept style and it feels a bit claustrophobic. They do have a nice cycle room with a tiered stair platform so all riders can see the instructor. The locker room was okay with U-shaped locker arrangements and "granite" benches. However, the restrooms didn't feel as clean/ were not as pleasant smelling as other locations.

I'm an LA fitness guy. Honestly, they have everything I need. Over the years, I've accepted that most interactions between guests and staff can be ever so slightly combative. No big deal. Lots of testosterone and pumping blood on both sides of the counter. My fault as much as staff's. That's why I've been so happily surprised lately at 7th Ave and Camelback location. The front desk staff always greet me and wish me a good workout, and there is this new manager. Someone said they call him Big Mike. This guy is the nicest, most hospitable person ever. Almost more like a hospitable hotel manager. He stops and talks to people, happily addresses issues. I've never expected this kind of attitude from my gym, but it sure is nice. Probably won't last forever, but for the time being, these guys are making my happy place happier. Thanks!

I would love to put a 10-star to this L. A fitness Branch (Camelback 7th Ave.)If I could. Staffs were helpful and warm; the place was super neat and clean. I've been to other branches, but oh boy, this one’s vibes are expensive. Bathrooms are spotless and hygienic too. Roger was fun and helpful during our sign-up program. He is practical and considerate when it comes to our price ranges. Second is that we fell in love with the Bar, They have a lot of goodies and healthy shot stuff drinks. Lastly, we are grateful for meeting Philip Long, who was very thorough and Strict in a reasonable manner. My husband and I are both comfortable during the session, and he illustrates even the tiniest details of our workout. Philip motivates me and makes me now excited to work more for myself.

1st Yoga class, loved it, I wasn't as stiff as I thought, and felt like a new person after, the Seamoss drinks are worth trying. Update12-19-23 this location descriminates confronted this morning with hostility from manager mike and operations manager Constantine B. Met with member( happens to be friend) entered building halfway to Yoga and was told to leave I was trespassing, quote you can't wait in parking lot, the staff and other members looking on as though we committed a crime by being there. It isn't professional, ethical or by policy the treatment we received, corporate has been called this is documented, I am following up with other resources to make sure no one is mistreated.

Great facility, great staff, and great equipment. Restrooms, locker rooms, and workout areas are all clean and inviting. It did not take long to decide to become a member after noticing the initial introductions, overall quality, and genuineness of the staff. Phillip took time to assess my current condition, discuss my goals, and develop a plan to help me achieve the results that I am seeking. His passion for fitness, as well as assisting and motivating others in their journeys really resonated with me. I have no doubt that with my personal consistency, along with the assistance of the trainers, I will achieve my desired results.

I love this gym. I have been coming here for the past sixth months, and the environment is very welcoming. The gym is immaculate and organized, which I appreciate. The staff is very helpful, and if you are looking for someone who will help you obtain a membership, I definitely recommend Matthew. He is very knowledgeable and answers all of my questions/concerns. Matthew always helps me with a positive attitude, and I have never seen someone that goes far beyond to help the members feel satisfied with their experience at LA Fitness. This gym is fantastic because of the hardworking staff!

I usually come here as a guest with friends and always have a good experience and crew is usually friendly. But tonight, i don’t know this guy behind front desk but he was wearing an orange shirt, skinny, wears glasses and weird hair cut was being rude. He didn’t try to talk with us when we ask for equipment. When returning things back, he threw my ID instead of handling to me. Lucky I was in a good mood but y’all need to check your employee because next time I ain’t going to be nice and say something to him.

Tanner had my back from jump.. he didn't BS me.. he was honest from the moment I sat with him.. Tanner was compationate to my needs he made me feel like I had hope..he stayed focused showed me around had my butt working lol.. very respectful human and down to earth.. his dedication made me feel like I could not quit because of how he believes in what I'm capable of.. thanks Tanner... When I get to where I want to be just know it was because you helped me get there much respect!!!

Been going to this gym for a while now and always have a great experience. Mike was very friendly and patient with me and all my questions. He helped get me started and explained all the options available. In general the staff is great and keeps the place clean. I've also used the babysitting service at the other locations which is amazing and allows me to go to the gym more often. My only complaint is they aren't open late on the weekends.

Vanessa at the front desk is awesome! Her attitude and smile is infectious and she's always eager to help. She goes out of her way to strike up conversation and ask how my day/morning is going. It may seem like the greeters job isn't important, but seeing a welcoming face with a smile when you walk in the Gym is a huge plus. The entire front desk/check in staff is great!

Came out with my partner to check out this facility on a free three day pass. When we got here after making the half hour trip we were instead told that because we were in from out of town we would be charged $20 each for a day pass, a policy listed nowhere online in any policies. Give this place a miss, other gyms will respect your time and their brand far better.

My Husband sign us up online for the trial membership.As soon as we got there, we were greeted at the desk, Our check in was super fast with some help from Vanessa. We did our workout , did some hot tub.It was than when Me and my husband didn't hesitate to sign up.for the full membership. Super happy with the quick service from the staff. Excited to be a member.

I had a really bad experience at this LA Fitness branch, and I can confidently say it's one of the worst LA locations I've ever been to. The way they manage the space is terrible, and the equipment is old and worn out. Instead of making improvements, they keep taking things away. The manager here is doing a really poor job and the gym is suffering because of it.

Free weights: Complete stacks of benches, multiple sets of dumbbells, multiple squat racks. This place is stacked! Machines: Plentiful and wide coverage Eye candy Talent: Above average. Not Scottsdale leve Other amenities: Has racquetball and squash courts. Has a Olympic size swimming pool. Saunas. Hot tubs. Full locker room. Bonus: Has a shake bar

big mike was the representative i spoke to today regarding signing up for a new membership. words cannot express how accommodating and helpful he was. he was willing to sit on the phone with me and listen to me ramble on. his customer service was exceptional. thank you so much mike for being so welcoming and for all your help!

Went in to do an assessment with the manager and trainer Phillip. He was firm and polite. Gave me a proper push, but also didn't push me too hard when i let him know i was feeling a little lightheaded. Gave good advice on form. He also broke down the goals and workout plans. Definitely gonna be going here more often.

Joined this gym like 6 weeks ago after moving into the area. The gym is clean, all the equipment and classes you need, and the staff are great. Big Mike gave me the tour and signed me up for membership. He was helpful and patient throughout that process. So glad this gym is a short drive from my house.

The people working there seem nice. I honestly don't go outside of my personal space much, just want to workout hard and get my results. I hate seeing women in the men's locker room. It happens all too frequently and will be my reason for quitting once MountainSide Fitness goes in down the street.

I've recently joined this gym and all of the staff have been warm, welcoming, and helpful. My son feels safe and comfortable in the kids club which gives me peace to workout. Big Mike has gone above and beyond with his customer service skills toward me and my son. Great community to be apart of!

hadn't used this gym in awhile because i have found better value, relationships, and community at a smaller 24/7 independently ran gym. came in to cancel my membership and one of the staff members unnecesarily picked a fight with me. even told me to "go sit down." greatly reinforced my decision.

I belong to the LA fitness on Baseline and Laveen! Was tired of the pool never working, overcrowded, and lousy front desk attendance that can't even sign you up for a membership! Sitting around at the front desk just eating in clusters! SAD! BUT LUCKILY I FOUND THIS ONE!!!!

This is a great gym! I’ve been putting off joining a gym because I was too intimidated but finally decided to give it a shot, and I’m so glad I did. Phillip was especially helpful in showing me the ropes and he was super friendly! I can’t recommend him and this gym enough!

The perfect home town gym! The staff is very nice and the facilities are kept clean. You have everything you need including a great juice bar that makes food as well. Big Mike helped me get set up and working out in no time. Highly recommend!

I can confidently say that LA fitness is an outstanding fitness establishment that I wholeheartedly recommend. With its exceptional staff, state-of-the-art facilities, diverse fitness programs, and focus on holistic well-being, it offers an

I was looking for a place to swim and work out. I was Blessed when I called the Camelback LA Fitness number and I talked to Alberto who was Very Very helpful to this 71year old man that needed help!!!!! He told me of all of my options and I

Thank you LA Fitness for your amazing hospitality during my visit to Arizona. The club was clean, equipment was perfect for my needs and the staff was super friendly. A special shout out to my new friend Big Mike for serving me up at the

Been a member for over 10 years at the La Fitness on 7th Ave and Camelback. I chose this as my home gym due to the variety of equipment, layout of the gym and the positive attitude of the staff and people that attend. Highly recommend!

I do my fitness workout after work at the Fitness Center on 7th Ave and Camelback. There are three other LA Fitness Centers that I frequent as necessary. Some members at the 7th Ave and Camelback are uncourteous and rude. They like to

Got to work with Big Mike at this location after a three day trial. Getting to one gym for lifts, hoop runs, and smoothies all for less than $50 a month was the goal. Nailed it with this LA fitness thank goodness

Just joined last week and had an introductory training session. Phillip was great and learned a ton in only 30 min from him. Highly recommend getting in touch with him to jump start your training routine.

Wanted to charge me additional 10$ since I have an ESPORTA membership. When I was already there twice with no charge within the same week . Lack of communication is where you guys lost me . Unprofessional

My 1st time working out was wonderful. The sauna is great! nice and peaceful! Everything was nice, neat and clean and I would definitely recommend my friends if they lived closer #NEBRASKAGIRL …

Braxton helped to get me set up with getting an assessment done. Phillip was great. He asked the right questions to help me set a realistic goal. Plus it’s convenient for me being close to work.

I moved close to this gym and decided to walk in to get more info. Big Mike made me feel welcome and like I could achieve all my fitness goals. Highly recommend this gym to anyone in the area!

Busy early in the day. Clean main room, locker room & showers. Lots of fitness classes. Plenty of treadmills & stationary bikes. I use the pool daily. Several locations in the Phoenix area.

BIG Mike older bald, white guy, Very pushy tall white guy with glasses, behind counter older bald...tried to get me to sign up on my free trial..did not give tourand very pushy

This is my home gym. It get the job done. Definitely there are more high end but for the cost it’s convenient and clean. Wish it had bumper plates like the camelback location

Phillip was very helpful and knowledgable. I did a workout with him and he was very encouraging. You can tell he is passionate about fitness. Highly recommend this gym.

Phillip is awesome. He set me up with a plan perfect for my personal goals. He is very knowledgeable and genuine, no BS and a nice guy too. Highly recommend.

Lots of space to work out and a variety of machines. Plus, the treadmills have tv's attached to them. It is busy during prime hours. Otherwise it's great

Wonderful experience for 18months. Great front desk staff and training team. Rahul was my trainer who is very friendly, flexible, and trained me well.

Get your weights on feel the burn have a bite to eat 5 dollars yes I said 5 dollars hot tub pool and much more check it all out …

Great gym to workout. Not too busy with plenty of machines and free weights available. Phillip did a great job helping me crush my workouts.

My favorite gym. Always clean many machines, and classes. This will always be my home gym. The staff is extra helpful and friendly.

Very busy for a Saturday morning at 8:30 am, people hogging up the machines for a long time……. Not the best time to go there.

i prefer a smaller gym where they have better customer service. some of the people who work here need an attitude adjustment.

Seriously, just as good as Lifetime for a gazillion less per month. Just ask these guys, they wouldn't lie.

Big Mike was very knowledgeable and with a very awesome personality. Great deal on my membership.

I have been with them for over 8 years I love this gym