I've been going to this location for a few months and have generally had a good experience with the staff and facilities. Mike, the manager, is very friendly and welcoming too. However, today (Sept 11, 2023) at around 6:30pm, I had an interaction with one of the personal trainers that didn't sit well with me and I'd like to make this location aware of this particular employee. I needed a bench to do hip thrusts at the smith machine and found one in an inclined position in the personal training area. Nobody was using it and usually if a personal trainer is using it for a client, there would be a paper taped to the bench saying "personal training area only". This time there was no signage and since nobody was using it, I put it into neutral position and pulled it off to the smith machines. Shortly after, a personal trainer by the name of Hibah Shoaib (I got her name from the kind staff at the front desk) came up to me and said in a curt tone "Excuse me, this bench is for the PT area and I have a client at 6:30". No problem - I apologized and said I didn't know. Hibah then said she was going to take the bench back to which I responded "Yeah, go ahead". As Hibah was pulling the bench away, I heard her muttering about me being disrespectful. I thought I misheard but I looked up to see another member with a shocked look on her face. So I asked if she heard what Hibah had just said and the member confirmed that I didn't mishear and that the whole interaction (the way Hibah approached me, her attitude and what she said to me) was totally uncalled for. I wound up asking staff at the front desk what their policy was regarding the use of the personal training area as well as the equipment there. They confirmed that it is for all members to use as long as trainers are not currently using the equipment for clients. The issue is, Hibah was not there when I saw the bench. I even had enough time to put the bench back into neutral position and then pull it away. There was no signage indicating that the bench was to be left in the PT area. If Hibah was not there, and there was no signage, and nobody was using the bench, how would I or anyone else know that the bench was there for Hibah? Even so, Hibah didn't have to be rude when she approached me. I had no qualms even during our interaction. But did she not think I would hear her muttering about me being disrespectful? Given all the above, how was I being disrespectful? One confrontation will not stop me from going to the gym but I can see how this could negatively impact someone who is just starting out or anyone with self-confidence issues. A personal trainer is supposed to positively represent the gym and uplift members. And adults know how to resolve misunderstandings without being rude or muttering under their breath. Although I see other reviews praising Hibah, this interaction personally left me disappointed that this is the type of person that LA Fitness (Junction location) employs to represent their team. Maybe she had a bad day and maybe she is good at her job but whatever led her to speak to me in such a brazen manner was entirely unprofessional and unnecessary. Do better.

As a Critical Care Nurse, I was struggling with my mental health and I had to leave my job in June, 2023. With a lot of self-reflection and I realized I need to take time to take care of myself first. Physical health and mental health work in feedback loop. I started looking for a way to improve my physical health in order to improve my brain health, thus mental health. I saw Alexander Ma was offering 1 week free gym pass on Marketplace. I took a chance to give it a try because no commitment was necessary so I had nothing to lose. I was very intimidated at first. Everybody around me looked so fit and strong and working very hard. I kept showing up every day and started feeling more and more comfortable, and I enjoyed each workout. On my 8th day at the gym, I felt immense improvement on my mental health and my husband noticed my physical change of my posture and how happy I looked. After 10 days, I signed up for a membership with Alexander Ma. Alexander has been extremely supportive and understanding from the initial contact as I shared how much I was struggling with my mental health, and he allowed me to take my time to figure things out myself. He also set me up with a Personal Training Director, Hussein Ali and Hussein taught me so much about how fitness works and how to set my goal. He assessed my fitness level with no judgmental approach and it was such an eye-opening moment to see where I was. Another great thing about this LA fitness location is that they have a variety of group workout classes that are already included in the gym membership and I have enjoyed every class I tried so far. The instructors are amazing with connecting with their students and make every session so worth my time and effort. I find these group workout classes boost my performance 3 times more than what I would do on my own. I love learning and exploring new things in the classes. LA fitness App also helps me quickly navigate the class schedule so I can plan for my day at the gym. I enjoy the clean environment. The cleaning staff work very hard around the clock - Thank you! I love the feeling when I walk out of the gym that my shoulders are wide open and feeling strong. It really changed my life around. Today, I signed a new job offer and I did so with such confidence. That's because I know that my mind and body are aligned together and have such a clear mental clarity. I recommend that you give yourself a chance to feel strong physically, mentally, and spiritually. And hope you see the highest version of yourself as you work on yourself every day. You absolutely deserve the best. I look forward to celebrate your success story at this gym in the near future. Thank you. Best wishes, Mina

This is the 2nd time I've ever placed a review on Google thus reflects my opinion on the upkeep and care of this gym. I've been going to this gym for 18 months and have been using a personal trainer. The absolute best thing about this gym is the trainer. What I'm commenting about are as follows: 1. water dispensing sinks: broken push buttons (2 of 3 buttons) on both sinks. 2. floor mats: have holes in them due to friction from peoples runners when doing 'presses' etc. Natural wear and tear. Replacement pieces slotted in and of course slip thus risking twisting of ankle (for those with hidden DISABILITIES (be very careful). 3. Benches to perform exercises: ripped pads such that scratch the skin on a number of the benches. 4. Scales to weigh oneself in the change room: has been broken for many months. 5. Locker handles and the plate that secures the handle warped reducing the number of lockers available. 6. Ceiling fans: COATED with dust thus circulating this dust throughout the gym. 7. Training book replacement have not been available for months. I presented all of the above notices and although the 'management' of the gym very nicely acknowledged the issue, they 'put in an order' for repairs to 'corporate' months ago thus 'it is out of their hands'. I've asked periodically and the comment has always been: the order has been placed, unfortunately there is nothing they can do. What is interesting is 2 people I've spoken with at the gym (employees of this gym; I would not mention their names in order NOT to cause them difficulties as their hands seem to be tied?) quietly said they agree and would not recommend this gym nor do they exercise at this gym. This, to me, is a telling feature. I'm a 62yo woman with disposable income. You would think they would make it enticing for clients, but it truly seems they are out to get your money vs investing in improving peoples health and wellness. But don't just listen to my comment, please make your own assessment before you sign up as its costly to go to this gym. I am looking for another gym as this one has failed my expectations entirely.

Yesterday, Sunday, November 12, around 9:40 and 10:20 a.m. I started using a weight machine at the LA Fitness gym located at 43 Junction Rd. A woman approached me asking for the machine. I told her I was starting but I was just going. To do 3 sets, the woman stood behind me when she saw me rest. My first set went to the front and began to tell me that she wanted the machine to speed me up, among many other words. Raising my voice, in my little English, I just told her, I'm not finished, she went to a male staff person who accompanied her to where I was continuing and began to tell me that I shouldn't use the cell phone and that it had already been more than 15 minutes. in that machine something that was a lie!! agreeing with him to the rude lady and without being able to express myself, I wrote to the staff person who spoke little English and explained how the lady had come to me in such a rude way, to which the staff man ignored my written message and continued telling me the times of the machines to which he made me feel pressured to get up from the machine but not before telling him that what he was doing is: discrimination!! This person from the staff was agreeing with the other person who had gone to lie. These types of actions should not happen. Many of us who use the facilities are going to de-stress and feel calm and relaxed, enjoy an exercise routine, not fight or fight. make anyone uncomfortable. Something very important that I want to point out is that the staff person does not have any authority to address people who want to draw attention to us. We are adults and I am an educated person. This fact made me feel frustrated and at that moment discriminated against. Please pay attention. and that this does not happen again.

I cannot say enough about the phenomenal personal trainer, Daniel! His hardworking, accommodating, and punctual nature has genuinely changed my life. Every session with Daniel is a transformative experience that leaves you feeling stronger and more confident than ever. Daniel's accommodating nature is one of his most endearing qualities. He continually adapts his training style and schedule to suit my individual needs, making our sessions an absolute breeze (but still physically demanding). His punctuality is also greatly appreciated. He has always been on time for our meetings, ready to help you achieve your fitness goals. Daniel is not only a fantastic trainer but also a great conversationalist. He is easy to talk to and makes every session comfortable and enjoyable. His warm personality truly makes a difference, creating an atmosphere of positivity and motivation. One aspect of Daniel's training that sets him apart is his emphasis on education. He makes sure to educate you along the way, empowering you to exercise alone with confidence. I now feel equipped with the knowledge and skills necessary to maintain my fitness progress even outside of our sessions. Lastly, Daniel's willingness to help and his welcoming presence are unparalleled. He is always there to provide guidance, support, and encouragement, ensuring that my fitness journey is a success. If you are looking for a personal trainer who will go above and beyond to help you achieve your goals, look no further than Daniel. I wholeheartedly recommend him to anyone in search of an effective fitness experience.

I have really mixed reviews about this LA Fitness location. I don’t have a membership, but I do come with a member about 3 times a week, I’ve been coming since May of 2022. I’ll start with the positives. I like the clean facility, clean change rooms, friendly staff, and the variety in work out machines. Now for the negatives; parking is an absolute nightmare. You have people parking on the grass, and sidewalks because the parking lot does not accommodate the amount of people that attend this gym. This gym gets so extremely over crowded on a daily basis, meaning a 1 and a half hour work out turns into a 3 hour workout because you are spending half your work out time waiting for machines to become available. It’s extremely frustrating and quite ridiculous at times. When this facility is full, there’s barely any room to do what you’d like, machines are not available and have long wait times, not even free weights and dumbbells are available because such a large amount of people are using them. Another negative, I’ve already had an item stolen from me in this gym. The crowd this gym attracts is a hit or miss, most days, a complete miss. Overall I’d give this location a 2-3 stars. For the price of the membership, I'm genuinely surprised the size of this facility and its machines are not doubled in quantity/size. We’ll be visiting new locations, hoping for the best, we are fed up with this location!

The gym is kept in fine shape, clean, and this location has a rarity in Toronto, an almost full-length pool. Afternoons are crowded - best times are early mornings. Here’s why i’m giving up on these guys and this location especially: 1. As others have noted in these reviews, the LA Fitness culture is hard-sell and up-sell. The free fitness consultation included at sign up turns out to be an hour-long lecture in how I really needed a personal trainer. So right after they had signed me up they hit me an hour long sell to give them *more* of my money. A huge turn-off. 2. The membership service and technical support is lousy. the only web-support is automated if you forget your password. but the reset password email says “click here to reset” except there isn’t actually a link to click. I called this location repeatedly for support with this issue and the phone queue just loops “thank you for calling LA Fitness, someone will be with you shortly” then it rings 10 rings and then plays the same phone message over and over. I had to call the Mississauga location to get someone on the phone and they say you have to come in person to the location for support. This is a great way to drive your customers absolutely crazy. It was OK while it lasted but we are done here. I now work out at Connect Fitness in the Junction - way better experience.

I recently worked with a personal trainer named Walter, and I must say that my experience was nothing short of amazing. From the moment we had our initial consultation, John was extremely professional and made me feel comfortable. One of the things that stood out to me the most was Walter's knowledge of fitness and nutrition. He took the time to understand my goals and created a personalized workout plan that was tailored to my specific needs. He also provided me with a detailed nutrition plan that helped me make healthier choices and reach my goals faster. Throughout our sessions, Walter was incredibly supportive and encouraging. He pushed me to work harder, but also knew when to dial things back to prevent injury. He was always available to answer my questions and provide guidance, even outside of our scheduled sessions. What I appreciated the most about working with Walter was his ability to make our workouts fun and engaging. He mixed things up regularly to prevent boredom and kept me motivated by setting achievable milestones along the way. Overall, I highly recommend Walter to anyone looking for a personal trainer. His expertise, professionalism, and support helped me achieve my fitness goals and develop healthy habits that will stay with me for a lifetime.

I’ve been working with Walter for the last 4 months, and I have to say, I'm incredibly impressed with his expertise and dedication. In that short time, I've seen significant changes to my physique, to the point where friends and family have been noticing the difference. I’ve already reached the halfway point in my fitness goals and am looking forward to working with Walter to reach my perfect physique. Walter is incredibly knowledgeable and has been instrumental in helping me fix my technique and develop a better "body to mind connection." He's always up to date with the latest fitness news and trends, and it's always a pleasure speaking with him during my workouts. Not only is he an excellent personal trainer, but he also holds me accountable for my nutrition, ensuring that I'm hitting my protein macros and staying on track with my diet. What I appreciate most about Walter is his dedication and commitment to his clients. He takes the time to understand your goals and tailor your workouts to your specific needs. He's always pushing me to reach my full potential, but he also knows when to dial it back if I need a break. I would highly recommend Walter to anyone looking for a knowledgeable, supportive, and motivating personal trainer

I actually signed up for my LA Membership online at the end of March 2022. The gym itself is pretty big and clean, lots of variety with the equipment as well. In April I went to sign up for Personal Training, despite everybody and their mama telling me not to lol. People kept telling me it's a waste of money and that I can workout myself and blah blah blah. I followed my gut and signed up for PT sessions anyway. Let me tell you something okay, not only is it the best decision I've ever made! But I couldn't possibly have been paired with a better match as my trainer, Alia! She's amazing and full of personality. She's very knowledgeable and I find that she has a GENUINE passion for health and fitness. It's one thing if you just say the words but so much more when you live them too! That keeps me motivated knowing that she not only believes in herself, but she actually believes in me too. I'm constantly learning yet it doesn't feel so textbook nor boring. I'm way more comfortable and confident walking into the gym now. The results are showing (down 10lbs btw;⁠) and I'm still a work in progress, thank you Alia! Oh yeah and thank you too LA Fitness! #ExperienceOfALifetime

Been coming to this gym for the last 2 years. Here is my list of pros/cons: PROS: -It’s very spacious and lots of room even when it does get busy -Well Lit (Trust me, it makes a difference) -Equipment is always in good working condition -Solid Value for the Price (Gym, Classes, Court, Pool, Daycare) -The Cleaning Staff does a great job day-in and day-out to keep the facility clean CONS: -The basketball court has been converted into a Volleyball-Only Court (Probably the Only LA Fitness in Canada that currently does not offer basketball with no signs of it returning anytime soon) -Prime time/rush hour at this gym can be hectic (Expect to add anywhere from 15-25 minutes to your workout in wait times) -Lots of ego lifters at this gym who won’t put weights away or expect others to do it for them (Maybe they struggle with basic math involving dumbbells/plates in their designated spots when not in use?) At its prime, this location was easily a 5/5 for its value relative to other premium gyms (which likely charge double the monthly rate compared to LA). Unfortunately, this gym has regressed slightly in the last few months or so.

The quality of the gym is questionable to say the least I have never been to such a lackluster gym in my whole life the only reason why I continue to work out there is because it is by far the closest gym to my house the floor is ripped and they have yet to fix it properly it's been months whenever I use the incline bench press I have to remove the padding that they've put down because it even bother to glue it to match the other floor the preacher crawl in the middle of the gym has been broken for over a year I've complained about it to the front desk at least three times and that's not even the only thing the staff seems very selective of who can do things and who can't it's gone to a point where staff members are letting people do whatever they want in the gym which is blatantly breaking the LA Fitness rules but if are friends with them they can walk around the gym and do whatever they want I used to have a five star review just because of some of the nice trainers there but I can no longer recommend this gym to anybody I am looking for a different location or a different Corporation to do my workouts with

I've been far and wide ( from Oshawa to Hamilton) across many gyms, and what keeps me coming back is how perfectly laid out this gym is. I doubt there is a gym in the country that has mastered the ratio of benches to mirror space as the free weights section has in the junction. The culture is constantly changing, and you might see a few regulars, but overall it's a very positive place to be. I literally rave about this place to all my friends. Bravo. I have to give a special mention to my trainer Daniel. After a few years at the gym, I felt like I had seriously plateaued. I decided to take a chance and find a trainer. Luckily for me, I was paired with Daniel. He’s always looking for that new technique or variation to maximize muscle growth. He’s purchased gym pins when I’ve maxed out some machines and is invested as I am when it comes to meeting my potential. I find myself digging a little deeper whenever we’re in a session. But the results speak for themselves, I’m much stronger than I was and I’m getting more from each workout with each tip/technique he teaches me. The man is my muscle mentor!

I was up in the air about joining the gym and three of us came together. The manager and sales person said we only need one membership and we can all come. I particularly asked what if we are not together? No problem just give the desk staff the phone number registered and say you are guests. One person joined and we decided to test it out. Well the giving the phone number thing and saying I am a guest doesn’t work, which I am not surprised. So as far as the one membership two guests thing … the original member needs to be there. Which is understandable but don’t believe everything the sales person or manager says. Thé gym … lots of machines. Not enough barbells and only hex plates … no bumper plates. Two squat racks and one power rack. Always a wait for the racks and then good luck finding a barbell. Two hack squat machines which is good. Crowded is an understatement during peak hours. Overall not a bad commercial gym but nothing special. I go with my partner when I can but also belong to another gym that suits my needs better equipment and facility wise. Same price and can bring one guest.

My experience at this gym was subpar. The gym was busy mid-afternoon with weights scattered all over the place, making it difficult to navigate and find the equipment I needed. Furthermore, the gym lacked the necessary equipment to accommodate my preferred exercises, such as barbell bars and racks for back squatting, and there was very limited space for deadlifting. This made it difficult to complete my workout efficiently and effectively. Additionally, I found that there were not enough wipes available near the machines, which raised concerns about hygiene and sanitation. On top of these issues, I encountered some members with a negative attitude, which added to the overall unpleasant experience. Due to these challenges, I did not feel motivated to continue my membership, which ultimately lasted only 4 days Overall, while this gym may work for some individuals, it fell short in meeting my expectations. The lack of adequate equipment, busyness, limited space, negative atmosphere, and concerns about hygiene made it difficult to enjoy my workouts and reach my fitness goals.

I’m writing this review to express my gratitude towards working with Walter as my personal trainer. I had personal training in the past where I can never seem to reach my goals and eventually fall off. Since day one, I had a feeling things would be different based on my first session with Walter. I was very impressed with his knowledge and attention to detail. I can tell that he was genuinely interested in helping me reach my goals. Over our short period of time training, I’ve learned more than I have in my previous years of training. I’m very confident with the knowledge I’ve gain with fitness and nutrition. I don’t want to exaggerate, but he has changed my life for the better. I’m able to physically and mentally do things that I would have never been able to do before. Walter shows a high level of passion for his work and craft. I’ve seen him help out members on the floor whether it’s helping them with their technique or even giving advice. I highly recommend working with him if you’re serious about your health and well being. You found a winner with him at LA Fitness

I had the pleasure of working with Walter, a personal trainer, for six months, and I can say with confidence that he is one of the best trainers out there. From the beginning, John took the time to understand my fitness goals and customize a workout plan that was tailored specifically to my needs. Walter was always punctual and prepared for our sessions, with new and exciting exercises to try every week. He was also very knowledgeable about nutrition and provided helpful advice on how to fuel my body properly for optimal performance. What I appreciated most about Walter was his positive attitude and motivation. He pushed me to work harder than I ever thought I could, but always in a way that felt supportive and encouraging. He celebrated every milestone with me, no matter how small, which made me feel like he was invested in my success. Overall, I highly recommend Walter as a personal trainer to anyone looking to achieve their fitness goals. He is passionate, knowledgeable, and truly cares about his clients' well-being.

Ive been at LA for a bit less than a month now and my experience is as follows. Firstly, everyone is really nice and cool and ive not had a negative experience with anyone, whether staff or member. I bike to the gym to get my cardio, and i will say that it is a little bit inconvenient. They seemed to have designed the outer layout with car centrism in mind and walking secondary. There isnt a very good way to get to the entrance with a bike. There is sheltered bike storage, though i wish there was another rack or two. They have a wide range of amenities and machines, a pool, quite nice locker rooms, and though at some times it does get a bit busy overall you can almost always do what you want, especially if you come in the off peak times. I signed up for personal training, and while i am very early into it my trainer (J.Y) is very knowledgeable and proficient at figuring out exactly what you need to do and where you need to start to achieve the results that you want. Overall 5* experience, good location.

BE AWARE of the two directors here in the 43 Junction road, Toronto. They make you sign agreements before walking you through it and getting your alignment. DO NOT SIGN UP for personal training membership if you don’t want to be cheated. There are 2 main personals at this gym facility Maanas and Kyle, who gave us unrealistic expectations about terms on the membership and now when we wanted to cancel, they are asking us to pay for cancellation of 50%. This was never part of the communication we had, we had repeatedly asked if we can cancel it anytime and we were assured that we can. This is so unfair and inconsiderate of these two employees here in this location. If you are doing business/ running a facility, have some ethics towards the people who join. When we confronted them, one stopped replying to our messages when asked about the cancellation and the other one was extremely defensive and rude. This is not the treatment that we expected. WONDER WHAT MADE THEM SO COMFORTABLE DOING THIS KIND OF FRAUD?

Alia has been my personal trainer for 6 months now at L.A. Fitness. She has kept me accountable and motivated by scheduling and reminding me of our training sessions on a weekly basis. She made a personalized routine which was targeted for me and my goals and needs. She created a push, pull and leg routine that I could do at the gym with equipment or at home with free weights. She corrected my form when I was off and constantly reminded me why exactly I was there, when I felt like giving up. We discussed a nutrition plan and different stress management strategies which have helped me immensely with my weight loss goals. She is always so excited for our sessions and is exactly what I need in my life to continue on this life style change/journey. She has become more than just a trainer, she has become a friend. Thank for your on-going knowledge and expertise on making me the best version of myself!

Honestly, this 5 stars are for Allie. She is such a wonderful trainer. I never thought I would EVER be the person who goes to the gym before work, but I am. Allie is helpful, kind, very energetic and lovely! But Above all else: Allie helped me redefine my relationship with movement and supported me in tackling the complicated world of body dysmorphia. As an ex dancer, I never thought this would be possible. If you are looking for support with a smile, away from diet culture, and filled with knowledge: Allie is your girl. Dear LA fitness: please make the app more effective and efficient for booking sessions. And please make your payment systems more straight forward. Please hold classes that’s are OUTSIDE of 9-5 working hours. My love for Allie Only JUST outweighs my frustration with the above. I believe in you! Make those changes - Shannon

I have been a member since September 2021 and I can definitely say that my fitness journey has changed for the better. Working as an RMT, I have to keep my strength up for burnout prevention so signing up for personal training was the best decision I could have made to keep my momentum consistent. Daniel is a great PT with tons of knowledge, always accommodates my schedule for our sessions, corrects my form when necessary, and pays attention to when we need extra warmups before doing any strenuous movements. Totally recommend! The parking at this location can get a bit crazy so I often have to park a bit farther from the entrance, slightly closer to the grocery store side. The gym itself relatively clean, has a great pool and lots of weight machines and equipment. Missing a sauna though.

I went to La Fitness for 1 year, I got to the point where I couldn't go there anymore, it's always full especially in the afternoon, super busy that it feels like we're inside a festival instead of a Gym! This is because they are always sharing on networks so that people will subscribe there. Stop accepting people, there should be a limit but you don't care about that! That's why they're losing customers because of it! Like me for example lost as a customer. You can't train in peace in this Gym! Or maybe you put in more machines instead of us often having to wait more than 20mins for a machine (which has already happened to me), having said that, I don't have anything else to say. The good thing is that they have good machines and the Gym is always clean.

Facility maintenance poor: has taken over a month to service the only water fountain in the main floor.. both basketball nets have been taken down with no commentary on when they will return. Customer service poor: Tried upgrading my multi-club membership to the new multi-club membership (which has free guest privilege). Both memberships are the same monthly fee however additional privilege's are being offered to new members. I couldn't upgrade my membership without paying initiation fees and annual dues a second time (effectively signing up as a new member and valued at $150). As a long-time LA Fitness member there seems to be lack of appreciation for customer loyalty.

Nice location. I signed up for personal training. The training is great, Dan is awesome. It’s been a few months and it’s very helpful. Dan focuses on the goals I want to reach, accommodates to my schedule and pushes me to do better. I’ve increased my strength and endurance, and learned many new exercises. I wish Manas (manager) had been more transparent when I signed up for personal training. I think he wanted to get the sale, since I made it clear I only wanted a few months but he signed me up for a year and now I can’t cancel. It felt deceiving since he didn’t clearly show me the contract and what it entailed and kept just telling me where to sign.

This is a great gym staffed by great people. Specifically I need to give a long overdue shout out to Daniel T., my personal trainer. He's a highly knowledgeable, highly effective fitness expert and he's a big part of why I'm now dealing with far less back pain than ever before. He's helped me strengthen my body in all the necessary ways, and always provides me with great advice and motivation to work out at home as well. I can't recommend him enough, and this LA Fitness as a whole. If you want to get in shape or try out the gym, I'd recommend talking to Kyle at the front desk to get you set up with a membership, he's very friendly and helpful.

I am extremely disappointed at this facility. I came in to cancel my gym membership because of personal reasons and NOT only did I have to leave work early because you can only cancel it Monday-Friday 9-5pm, but the person who was doing it for me DIDN’T EVEN CANCEL MY MEMBERSHIP. So I got charged again for another month. They didn’t even send me a confirmation email like they said they would and I even asked them right after to confirm my final day that I could use the gym. This is so frustrating and annoying. I did everything right yet I’m still being charged just because the staff can’t do their job. Absolutely ridiculous.

Very happy I joined this gym. Staff are extremely friendly and helpful. A great assortment of equipment, a variety of fitness classes, and the spaces are kept clean. Mike M. was super helpful with my assessment and helping me decide a program that suits my needs. I signed up with a personal trainer for 6 months with Alia. She is fantastic! Alia is personable, fun, and very attentive to my needs. She is very knowledgeable and developed a program for me that matched my level and concerns ( I had minor surgery). I would totally recommend LA Fitness and it’s staff.

I have been frequenting this gym for the last few months, and have really enjoyed it thus far. It is very spacious and filled with machines/benches, and outside of just the extremely peak times (Monday evenings), there is never that much of a wait, if any, to use any of the machines/benches When the gym first opened there was an issue with some of the cleanliness, and that has steadily improved. Parking is an issue during peak periods, but outside of that there are no other complaints. For the price you are paying it is a great value for a fantastic facility.

Nice facility and it’s clean but 1- the intro is a hard sell for personal trainers. Otherwise they don’t really tell you how to use the machines. 2- there are not enough signs or enforcement of gym etiquette. Today one guy was using three of the four boxes for twenty minutes. Asked if he could give one he said no and started arguing and interrupting. Continued to use them for ten more minutes while two people waited. All gyms have this problem with some people but seems worse here. People don’t put the weights back either.

The most welcoming staff I have encountered. Usually, I am in early at 6am during the week and the staff I have encountered always take their time to be nice and friendly towards me. I don’t want to get names wrong so let’s just say all of the staff working the 6am shift need to be recognized for being up-beat and personable esp as they likely woke up at 4:30 AM to be on time. Today is not my usual workout day ‘Sunday’ and met AJ at the reception desk. Thank you LA Fitness for hiring the most nicest and professional staff!

1st day at the fitness club morning 7. And tjey say the pool is closed due to pump issue. It wpuld take 2 days to repair. I mean common guys, you can't make a customer wait for 3 days to get your pump repaired. Have a spare one ready. Also when asked would the club inform us when the pool is going to be ready, they ask you to call back and check. They don't even have an automated messaging to inform such things. Big disappointment. Not sure if i will continue here. The Annette swimming pool is much better than this.

This Place is Amazing and has all the Facilities you need minus a Basketball Court But there is Vollyball and a Very Nice Pool. What makes this Place really is GREAT STAFF especially People like Aahash, He is always helpful, assists in anything that you ask for, never too busy, always does it with a smile and holds a good Conversation. I would recommend asking for Ashash if your new to the place and dont know whats going on or if your shy and dont really like asking staff for minor things or simple questions.

If you are lacking accountability like me, I highly recommend inquiring about personal training. My trainer Nathan was awesome and I saw huge results in the year I spent with him. He will push you past what you thought your limits were and you’ll be hitting personal bests in no time. He also has great recommendations in terms of what you should be including into your diet so you can hit your goals! He has helped me build consistent habits to continue on my fitness journey!

Gym is pretty solid however this review is mainly about the locker room. There are signs about theft in the locker room and I thought I would be ok with my lock. Turns out, nope. All my credit cards + debit card were stolen. If you come to this gym leave any valuables in the car. There is 0 security presence at the gym. Was basically told nothing could be done. The only funny part is that my fee won't be able to be collected now because my cards are all locked......

I started personal training here back in November with Hibah and had great results while learning a lot about fitness. She has a positive attitude and is incredibly motivating. If you’re interested in starting personal training with someone who helps you reach your fitness goals, she’s definitely your girl! I’ve had a very positive experience with all staff members, like Kyle and Mariam, and if you are new to the gym this location is definitely worth checking out.

I have been an active member since April 2022. The facilities and equipment are great for my needs, and the women-only workout area provides a quiet and comfortable spot for me to just do my thing. I rely on my Personal Trainer, Alia M as both a coach and cheerleader to keep me motivated. And her positive energy, enthusiasm, and professionalism help to create a really fun and productive workout experience. I give this gym - and especially Alia, my PT - five stars!

I started going to this gym about 3 months ago and have been regular since then. The environment of this gym is motivating and you get a push working out here. The staff is amazing and some of the interns are also really helpful. One of them is Chahat who is always there to help you if you need something and he is on the floor. He has a lot of knowledge and he know what he is doing. I have lost about 4 kgs and driven to get fit. Overall really amazing facility.

Really cool staff! They are supportive, motivating and are very keen listeners. They respect the customers and make an amicable bond enriched with the business philosophy and professionalism that they have to offer at the LA Fitness. I love to workout and swim. Being an avid and zealous swimmer, I get quality swimming pool and water that is kept hygienic for us whenever I am there. Love the people, love the gym, love the swimming pool. Just love it all!

This is a well run gym, welcoming and professional starting with the front desk. I would characterize the culture as very pleasant, diverse and respectful. I like the people who work at this gym. There is ample equipment and it is clean and in good repair. The dressing rooms are good. The team of personal trainers are super competent, supportive and knowledgeable from what I observe. Totally appreciate the convenient free parking lot. I love my gym!

I have recently joined LA fitness with my husband and making it a regular thing is new for both of us. But thankfully I found Ceena there who gave us the tour and signed us up. She is absolutely lovely and gave us so many helpful tips. All together, LA fitness has a great team, equipments, and everything you need in a gym. However, we’d really like a sauna but sadly they don’t have it in this branch (if they did it would have been perfect).

Very nice clean gym with friendly staff. I understand it gets busy after work hours on weekdays therefore I would suggest adding more lockers, btw 7-9pm is impossible to find a locker and the changing room is just crowded with people walking around looking for an empty locker. I would recommend adding lockers in the reception, waiting area or hallways for those people who don't need to use the changing room, just lock their belongings

I signed up for this gym for 1 month.I paid them for the first and the last month. They also charged me the first membership fee and the annual fee from my credit card even though I was not a yearly member. I went with my wife and they didnt mention about annual fee to us. Even though I canceled my membership, they still ask for money next month. I will make a complaint to the necessary places, especially about the employee alex.

I had the pleasure of being assisted by Oliveya, an employee at LA Fitness, and I cannot praise her enough. Oliveya provided exceptional service with a genuine smile and a willingness to go above and beyond. Her knowledge, professionalism, and friendly demeanor made my experience at LA Fitness truly enjoyable. I highly recommend Oliveya for her outstanding customer service and dedication to ensuring a positive gym experience.

Very clean gym, mathusangan was very welcoming keeping in mind that I travelled quite a bit to get to this location. I have been to another location before and it's safe to say this is by far the best location. Everything was good from the atmosphere to the staffing, amazing gym. It also was not clustered like the other gyms , was able to my work out on time. Also the cleaners are good as a clean gym is very important.

I HONESTLY don't like coming to this Gym the workers at the front counter move Super racist and petty like they were trained to look out for every black person that comes in through those doors, soons you scan in their all starring at the screen and your face like it's the Bolo program and they're trying to claim the reward. I've been to almost every LAfitness in Toronto and this one is the most Garbage 1

I have been training with Walter for over a two months now and it has been a great experience. He is a motivating and knowledgeable personal trainer who pushes me to achieve my fitness goals. Walter is always willing to answer any questions I have and provides me with helpful tips to improve my form and technique during workouts I highly recommend Walter to anyone looking for a dedicated and effective personal trainer

This is one of the cleanest gyms i have been to. I see very hard working cleaning staff all the time.Front desk staff is friendly and helpful. This location has a great pool.We are hoping to try it out soon. Lot's of new and advance equipments do not need to wait in the line to use them.Love the lay out of the gym very open and welcoming feeling. Great service for the money you spend. We love going to this location.

Reupdating my review. Still have great things to say about the gym, but the amount of times I've been harassed at this gym for working out my personal way has overall changed my view of the gym. If you enjoy deadlifting or just trying to build strength, I wouldn't recommend. Change of staff has definitely changed my aspect too. Doesn't have the same community vibe it use to have. Still one of my go to gym however.

The worst customer experience here! Avoid this location at all costs! All they do is scam you with their memberships and provide poor customer service when you try to ask for clarity about your contract. Very sneaky people and are just trying to grab your money. I would NOT recommend the Junction Location. It is dirty and has broken machines. Nothing compared to the other proper LA fitness locations I’ve been at.

I’ve been going to this gym consistently for almost a year now. Volleyball being available here 7 days a week is probably what kept me consistent. But there’s a good variety of equipment and great community, once you build up enough courage to talk to people of course. The personal trainers are great as well, specifically coach Walter. Only downside is that it can get pretty packed Overall great gym.

First and foremost, the facilities are top-notch. The gym is spacious, well-organized, and equipped with state-of-the-art exercise machines and equipment. Whether you're into cardio, weightlifting, or group classes, you'll find everything you need to achieve your fitness goals. The cleanliness of the gym is impeccable, with diligent staff members always ensuring a sanitized and hygienic environment.

It's easy to love a place when it's brand new, I get that. But it is nice to have a big gym in this area. There are a ton of machines. Tons of weights. Tons of cardio machines. A big workout room and spin room. A basketball court. It even has a pool! I only knocked off a star because it has no sauna! Cmon. It has everything else. Still, it's the best gym option for those in high park/junction area.

This location was my home gym when I lived in the junction. The facility is great in terms of its size and the different ammenities indoors (included a pool, basketball court, ladies section, open studio for classes, play area for kids and a cycle room). Definitely gets really busy during peak hours, expect to be waiting for machines. Would recommend going off hours like mid day or after 8 pm.

At first I wasn’t really sure wether this La had all the amenities I was looking for but when I spoke to the salesperson who went by the name of sear , very nice and genuine guy. He helped to navigate through the gym and also gave me some tips and tricks when it comes to working out towards a specific goal. I really recommend getting in touch with him if you’re looking to change your life.

I booked an appointment with Matt recently and he was able to help me out. I was looking into all-club access but with the ability to bring my fiance and sister. He recommended my best options, promotions, and some perks while being genuine. Truly was a great experience, Matt was doing his job to the highest standard! Recommend this location and he you need assistance, ask for Matt!

I spent the last six months training at the Stockyards LA Fitness with Nathan A, and I know it was one of the best decisions I've ever made. With his expert guidance and motivation, I feel like a new person, and look forward to continuing this new healthy lifestyle. The gym is great, local and well maintained, but being paired with Nathan as a trainer made it all the better.

La fitness is an amazing local gym. when i went in to sign up, i was assigned to sear to give me a run through about the packages and etc. He was nice enough to give me a discount on a package, so thanks to him I'm at the gym everyday to reach my goal. He also offers to train me on his own time as well, so i would recommend seeing him when signing up at an La fitness.

I've had a great time since signing up at this gym back in June. My husband and I have been paired up with Alia for personal trainer sessions for a few months now and we love spending time with her. She knows her stuff and is alot of fun to be around. We're focusing on injury recovery and are seeing steady progress, we're very happy to be taught by someone so capable!

If you're looking for a great gym with all the things you need. L.A fitness is the one. I've been helped by my personal trainer JY in the last few months and I've been very happy with the results so far. Variety of exercises, good conversations and of course a lot of hard work. Every week we're getting closer to my goal. Recommended him to everyone for great results

Great court / gym for drop-in volleyball! Facilities are quite nice and clean, there’s a small women-only room as well which is welcoming. Only complaint is that the gym overall seems to be quite busy at all times of the day, whereas I typically try to go to other gyms when it’s more empty, but I’d say it’s worth it still considering the facilities are very nice.

Cleannn facility. Very spacious, very convenient!! Love that there’s an after school program that helps convenience all the gym devotees. Great staff, very friendly and knowledgeable. It’s always and honour being in the presence of Livey. Such a joy! I Love that there’s the stockyards near by and a health store right next door! Highly recommend this location !

Great gym, friendly staff. I’ve also been training with Hibah for the last 6ish months and she’s wonderful! I’ve struggled with severe back pain in the past which has deterred me from going to the gym but since working with her I’ve had little to no pain. It’s amazing the changes I’ve noticed since being shown proper form. Very happy with my results so far!

Good, large gym with lots of equipment. My husband and I have been seeing Daniel for personal training for the past few months, and we’ve been very satisfied with our experience. Daniel is very friendly, professional and knowledgeable, we’ve noticed good progress in our strength and fitness levels. We’re also very happy with the kids club service.

This La fitness gym is great , equipment is on point , and there staff is super chill , definitely gotta shout out Zara for being very nice to me and making it easy to become a member she’s very well spoken and professional I’ve been going to the gym for 5 months now never had a problem !! Definitely a gym you will feel comfortable going too

I’m very disappointed with their customer service. First, they made a mistake and cancelled my membership instead of my other family member. I’ve been trying to reach out to the operation manager regarding this issue for a couple weeks now and they haven’t even addressed it yet/called me back. The worst kind of customer service is ever.

They do not care about their customers. Incompetent. They cancel classes last minute without properly updating the app … there’s no benefit to posting a sign on a door once everyone’s arrived for a class to inform that it’s cancelled. Apart from that, good equipment selection and spacious but fix this reoccurring issue please.

I just started my fitness journey in my late 30’s and I’ve seen incredible gains working out at this gym. The staff are so friendly and supportive of my goals. The facility is very clean and meet my high standards. I plan on working out here for as long as I live in the area. Never been to a better gym in my life. 5-stars!!!

I have been coming here for quite some time now and I will say my experience besides the burn after a complete workout is that the staff are amazing! One in particular goes beyond by making me feel welcomed. Her name is Liv! She is very nice and always smiling! She is definitely the face of the Gym. Good energy all around

I signed up with Oliveya last week for a membership and she had great customer service explaining all the benefits of the membership as well as giving me a very detailed tour of the facility and it’s equipments. She was kind, caring, and understanding towards the positive results of joining this gym. I LOVE LA FITNESS!

Went to this gym one day just to workout but realized they had volleyball nets set up. Everyone was so welcoming. I had an amazing workout and a quick game of competitive yet friendly volleyball. The staff was super friendly as well. I would definitely go back 1000%. Would love to see a tournament one day …

Wow! I've been a member since October 2022 and I loved my experience here, I remember coming in for the first time and Mat helped me get started on the membership with ease, it's tidy and clean, the staff is understanding and respectful! I made friends in the gym and they have provided lots of tips on my routine!

Almost no women at this gym. Insanely busy after 5pm, hard to find a free space anywhere to get some reps in. The scent of BO literally slaps you in the face as soon as you open the front door. There’s a “women’s room” that is a windowless tiny box that’s usually packed. Classes are good but that’s about it.

I had a great experience here! The staff is incredibly friendly and helpful. Liv was always ready to assist me with any questions or concerns I had, which made me feel welcomed and comfortable as a beginner at this gym. The facilities are clean and well-maintained, making each workout a pleasant experience.

I signed up with Alex, last month for a membership and he explained every detail of the contract easy to understand. He had awesome customer service skills and good personality. Am glad I signed up to this location because of this guy can't wait to bring him my friends and family Thanks Alex. …

a decent gym for the area, but knocking two stars: 1. Re-racking weights seems to be more of a suggestion than a policy. 2. Disheartening to see vehicles parked onto the curb, encroaching the sidewalk of the gym. And also cars taking up the accessible parking spots from those who actually need them.

I joined LA fitness recently after going as a guest for month. Its one of the best gyms I have been to, the best thing is that there are enough machines and one doesn’t need to wait long for the turn to use it. The cleanliness is taken care of at all times. The community is so positive and friendly.

Great gym, however signed up initially to play basketball and at some point they took the hoops down. I think they converted the gym to volleyball courts. My personal issue is that they removed a service they initially sold me on. However if basketball is not your thing it’s a great gym otherwise.

Love this gym !! It’s very clean and the staff is friendly ! Theirs enough machine and space so I hardly ever wait for anything. Very spacious which I love ! And free parking which is a big bonus for me ! They got swimming pools a bball court and a sauna ! Really happy I signed up to LA fitness !!

Livey is a phenomenal representative for LA Fitness! She is so kind and understanding. I asked her how to use the leg press machine as I didn’t understand how to use it or maybe I was performing the exercise incorrectly. But overall she didn’t make it seem like I was asking a stupid question!

Great atmosphere, great employees I Love coming to this location and always welcomed by Livey she brings such a positive and radiant energy to this gym from a smile on her face to her commitment and dedication she displays. I always love and look forwards seeing her face every time i come in.

This is an awesome gym. They have a really clean and spacious gym with lots of equipment, to a pool, basketball/volleyball, etc. They have excellent staff all the way from the front desk to the cleaning staff to the personal trainers and all others. I couldn't be more pleased with the gym!!

I just joined LA Fitness Junction this week and LOVE it! Everyone, including the staff and members, are super welcoming and friendly. The facility itself is clean, well organized, and offers a variety of different workout options. A community feel and am so happy to have joined!

I been to a few gyms but I have to say this La fitness is the best one yet! All the staff are friendly, it’s clean, and plenty of space for me to feel comfortable. Oliveya set me up with a membership she’s the best and I’ve been using it ever since. Strongly recommend this gym!

Clean and easily accessible! For the size, this gym is well managed and has most equipment. One issue is women's room needs a few heavier dumbbells and bars that should be left in the room, a little annoying to have limited options and having to go outside for more weights.

Oliveya was such a great help when I came into the gym for the first time. My form was off and she did not hesitate to help and guide me. She even took the extra mile and gave me workouts to do for the next time! Nothing but friendly people at this la fitness love it.

Have been a member for 10 yrs + 43 Juntion rd facility is by far the cleanest and most respectful gym i have attended. All machines are sanitized and screens on cardio units are crystal clean screens. Bravo to the staff and clientele. Fully enjoyed my 2hr workout

I just joined this gym and I must say I am loving it so far. An amazing guy named Angel, who speaks spanish by the way, gave me the tour and talked to me about the gym. They have a “girls only room” which I think is pretty cool, and they also have a pool!!

The gym can get pretty busy with line ups for machines, but the one saving grace is that Daniel T. taught me all the great substitutions to work in different exercises. Loved my experience with him as a trainer, and would recommend others give him a go!

Worst gym I have ever been to for putting equipment away , there're plates all over the gym , the rack where the dumbbells are is always empty nobody returns them to proper spot, every piece of equipment has weights still on them nobody respects the gym

I've been coming to this gym for about 20 years now. Through its ups and downs it is still one of the best in the area and a lifesaver for many. Lots of great friendships start here and it's a great place for any level of athlete to begin their journey

Sear is the man to talk to! Signed me up and offered the best deal. Even gave me trials to try out the gym before I made the decision to sign up. Definitely recommend going here. The place does get busy at times but staff are great especially Sear!

dirty gym, dirty bathroom! equipment always broken! outside it is very hot! I can't train at this gym, because it's too hot and I feel sick! always full and rude people! I live in York and now I train at other gyms around because it's better!

When I visited this LA Fitness, Oliveya was extremely helpful! She greeted my friends and I with a smile and had the best customer service! She explained everything in detail and helped us understand all the amenities that LA Fitness offers.

One of the best gyms I’ve tried. Staff is super friendly. Super happy about the volleyball court! I was shy to try it at first, but the team was super welcoming and taught me how to play. Space is clean, free parking and tons of equipment!

This location is OK. I unfortunately had to stop going as it was too busy during the hours I could go. However, they have everything you need and the group classes are pretty good! The water fountains could use a good cleaning though.

I recently transferred to LA Fitness from GoodLife. Love the vibe when at the front desk when AJ is working. He always greets me with a big smile and answers questions when I’m trying to find a specific machine or section of the gym.

I’m trying to comprehend why there is no basketball court and sauna….. I googled before coming to double check about the court and they have volleyball nets instead… which no one was using….. very disappointed, won’t be coming back.

I have nothing but good things to say about LA Fitness. Steven and Miriam helped me quickly, showed me around and had me working out within 10 minutes. Would absolutely recommend LA fitness as your daily workout facility.

I really like this gym, it has everything to be able to exercise, and if you want to sign up I recommend that you seek Angel's advice, he is super attentive and explains very well about prices and plans and good offers!