Lana Lang Shoes

48 reviews

62-72 Gouger St, Adelaide SA 5000

www.lanalang.com.au

+61424197898

About

Lana Lang Shoes is a Shoe Shop located at 62-72 Gouger St, Adelaide SA 5000. It has received 48 reviews with an average rating of 3.4 stars.

Photos

Hours

Monday9am-5:30pm
Tuesday9am-5:30pm
Wednesday9am-7pm
Thursday9am-4pm
Friday11am-4pm
Saturday9am-5:30pm
Sunday9am-5:30pm

F.A.Q

Frequently Asked Questions

  • The address of Lana Lang Shoes: 62-72 Gouger St, Adelaide SA 5000

  • Lana Lang Shoes has 3.4 stars from 48 reviews

  • Shoe Shop

  • "Best location but such a shame they couldn't make good use of such exposure"

    "Very worst shopping experience in my entire life"

    "Lana Lang shoes carry a range of European shoes that aren't readily found elsewhere in Adelaide"

    "Every year I go in this shop just in case the service improves but it never does"

    "I was amazed to hear of someone's recent experience, whereby staff knew the individual attending had a disability, but did not disclose that there is no disability access available"

Reviews

  • Annie Chan

Best location but such a shame they couldn't make good use of such exposure. Average quality shoes at the cost of an arm or leg. EOFY sales offer 1/2 price shoes so you can imagine how much they jack up their prices by. Worst customer service by the ladies here - one particular older lady scolded a few customers while I was browsing shoes at the shop. Ordering customers to wait (in a rude tone) because she had "3 other people waiting for her", and demanding an old man to "walk to the shoes you're talking about" in a condescending tone. They don't offer refunds for fully priced items even if they were purchased only for an hour, exchanges only. In summary, horrible customer service, poor selection of shoes ridiculously priced. Wont come here again.

  • Kishor Adhikari

Very worst shopping experience in my entire life. They have stick a no refund policy and won’t tell you . They are ripping off $70 in one brikenstock . Went for refund they didn’t provide one. Both crazy women trying to avoid me and being rude. One didn’t want to speAk me on phone when trying to call before going to their store. Guys be careful. These are full of scams. They speak nice when you are there to buy. But as soon as you changed your mind and want refund, they show their real face.

  • Vilia “The nymph of the woods.”

Lana Lang shoes carry a range of European shoes that aren't readily found elsewhere in Adelaide. The shoes are either mainstream or quirky and they cater for different width feet. Customers can preview the upcoming season shoes and be the first to hear when they are available. The staff's knowledge of the shoes is great. Repairs are also available, just ask.

  • D J C

Every year I go in this shop just in case the service improves but it never does. I honestly don’t know why they’re in business. I just came from a spirts store in Gouger, walked in got greeted well, 15min later walked out with shoes spent $230. Went straight to this store ready to spend , walked out in 60seconds. Just close already..

  • Jacqui Miller

I was amazed to hear of someone's recent experience, whereby staff knew the individual attending had a disability, but did not disclose that there is no disability access available. Perhaps consider a ramp that can be used as necessary to allow for access rather than support workers/ family struggling to negotiate a wheelchair.

  • Michael SNOSWELL

A great selection of European shoes and sandals. That means super comfy and high quality. Reasonable prices too. I bought my Ecco work shoes there 3 yrs ago (amongst other things) and they're still going strong. I average 8000 steps a day too so that was $149 well spent.

  • Jane Childs

I have bought shoes here for years and have always had excellent care and attention from the staff.. Their range of footwear is varietal, and never cheap and nasty. These are the reasons I never shop anywhere else for my shoes, boots and sandals.❤️

  • Michelle Giampaoli

The staff were very helpful. Have ordered my Birkinstock sandals from them & now waiting for the delivery. I have been a fan of these sandals for such a long time. They staff size up my feet & put the details in their computer,ready for the next order.

  • Brian Yeung

I don't normally leave reviews but felt the need in this instance. The service by both staff in store was really quite nasty. Both staff were condescending and unhelpful, and really made us feel quite uncomfortable. We won't be returning.

  • Susan Kudler

Wonderful selection of excellent quality, world-wide known brands. Prices about same as other stores selling same brands but sale prices help quite a bit. Saleswoman was kind, patient and very helpful. Recommend highly. I am from the USA

  • Isabella Gower

Terrible customer service, came in to buy vegan Birkenstocks and got a horrible lecture on micro plastics and how our shoe choice is destroying the environment. Super disappointing and unnecessary! We just wanted to buy shoes!

  • Chris N

Told them I was a narrow in Birkenstocks, they insisted I was a regular (despite wearing a narrow for 20 odd years) - can only wear them comfortably with really thick wool socks. Shopping online would give you better sizing.

  • Fero Cerri

Great show shop specially if you have Micky mouse feet like me... Expensive stuff but really good quality shoes. Bought one back in 2000 and my shoes are still great to this day

  • Naomi Robinson

Excellent service, VERY good range of choices for shoes, sandals etc for all ages. Easy parking in the Central Market off Gouger or Grote Streets.

  • Ruth Morley

You pay for what you get. If you want or need premium shows, this is the place to go. They know their products well and give sound advice.

  • Jacopo

Rude and judgemental staff, disagreed shoes I asked for were faulty, got them somewhere else they obviously were faulty Will never go back

  • Kun Baolin

This shop will be closed soon if they do not get with the times. Please start to stock cruelty free shoes. Kindness is free.

  • J S

Love this shop! Great range and the staff are not only very helpful but experts at fitting feet/shoes. Highly recommend

  • caitlin murphy

Staff were very helpful and went above and beyond to help me find a narrow Birkenstock style in my size :)

  • Clare Gillam

Professional fitting service and advise as well as best stock of comfortable quality long lasting shoes

  • DANIEL HAMILTON

Charging $120 for baby shoes is a complete joke. Don't waste your time at this store...

  • Gwen Rowan

So happy with the service, found the perfect shoes, only the place to go.

  • Tim Schulze

Friendly, patient and knowledgeable service. What more could you ask?

  • Katherine Patel

Narky customer service on two occasions. I won't be going back.

  • Helen Schofield

Good old fashioned service! Wonderful range and proper fitting.

  • Aadarsha Bhandari

She knows a-lot about shoes n a very good guide for a shoe.

  • Helen Hutton

Shoes are quality therefore pricy. Service could be better.

  • S G

Found my lovely size of Birkenstock on sale today!

  • M D

Great service and range of footwear

  • Taryn Jaye

Top service and great shoes

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