Lincoln Heights Ford Sales is a Ford dealer located at 1377 Richmond Rd, Ottawa, ON K2B 6R7, Canada. It has received 1887 reviews with an average rating of 4.8 stars.
Monday | 8:30AM-8PM |
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Tuesday | 8:30AM-8PM |
Wednesday | 8:30AM-6PM |
Thursday | 9AM-5PM |
Friday | Closed |
Saturday | 8:30AM-8PM |
Sunday | 8:30AM-8PM |
The address of Lincoln Heights Ford Sales: 1377 Richmond Rd, Ottawa, ON K2B 6R7, Canada
Lincoln Heights Ford Sales has 4.8 stars from 1887 reviews
Ford dealer
"I wanted to take the time before sharing my exceptional experience with Lincoln Heights Ford and their team, as well as my new Mach-E, to determine if my sentiments would be short lived or surpassed"
"My husband and I recently purchased a truck from Lincoln Ford"
"AMAZING SERVICE!!! One month ago we walked into this dealership at 7:45 pm (15 minutes before closing) with the intention of just looking at a new car and got service that was so good that we decided to buy"
"I'm a long time Ford F-Series truck guy, so this isn't my first rodeo buying a truck"
"Just got home from buying my first truck from Lincoln Heights Ford Sales and I have to say that everyone on staff made it such a wonderful experience"
I wanted to take the time before sharing my exceptional experience with Lincoln Heights Ford and their team, as well as my new Mach-E, to determine if my sentiments would be short lived or surpassed. After several months of ownership and an 800 km road trip, I can confidently say that this dealership provides unparalleled service. From the moment we stepped into the dealership, Chris' expertise on the Mach-E and his assistance with my insurance queries were invaluable. Jeff's remarkable ability to make us feel completely at ease with our financial questions was a huge weight taken off our shoulders. Marcus' attention to detail during the delivery was outstanding, Dave's unwavering dedication to resolving the issues caused by SAAQ left a lasting impression, and Patrick's commitment to helping me gather the necessary documentation for the provincial EV rebate from Revenue Quebec was outstanding. Their devotion to delivering the highest standards of service, both before and after the transaction, is truly remarkable. It's akin to the feeling I get every time I switch to 'Unbridle mode' in my Mach-E – instant happiness and a broad smile on my face. While my experience was overwhelmingly positive, it's worth noting that constructive feedback is also valuable. In my case, I couldn't find any significant areas for improvement. In summary, Lincoln Heights Ford has set a benchmark for exceptional customer service. I wholeheartedly recommend them to anyone seeking an outstanding dealership experience.
My husband and I recently purchased a truck from Lincoln Ford. I cannot even begin to tell you or where to even start to explain the top notch service we received. From Hussein ( sales rep) to Patrick (finance specialist) we were treated like family with the utmost kindness and respect. We felt like our needs were met beyond our own expectations . No sales gimmicks - no you better buy now attitudes, no pressure, no rush. We’ve never experienced a vehicle sale that felt like we mattered right up to the very end, when the I’s are being dotted and t’s are being crossed. Hussein took every moment he was with us to explain in detail, what we were buying, he made us feel so welcomed and so relaxed, he never rushed us - never spoke over us. Each staff member we met made us feel like we were family. If you’ve never visited Lincoln Ford, might I suggest, you just stop in and meet the team and enjoy a cup of coffee while you browse. Their customer service/ sales team is above and beyond your wildest expectations. I’ve know doubt you will leave feeling like you just met the family you didn’t know you had.The sales team is above all the others in the industry. Rob & Debbie Smith ~ proud owners of a F-150 Thank you to everyone we met, you are a stellar team of people whose values are unlike any other I’ve ever encountered.
AMAZING SERVICE!!! One month ago we walked into this dealership at 7:45 pm (15 minutes before closing) with the intention of just looking at a new car and got service that was so good that we decided to buy. David, Jeff and Chris stayed late with us to prepare everything for the purchase and were incredibly nice to us despite having stayed late. We felt no pressure, just great service and the intention to help us. One week ago, we received our new car and once again, we got incredible service by David, Darius, Chris and this other credit gentleman that’s name escapes me (sincere apologies). Everyone was extremely nice and patient and we could not be more satisfied to have dealt with all of them. If I would have to recommend this dealership to anyone, I would do so without any concerns or hesitations. Thank you all once again! We are forever grateful to you all!
I'm a long time Ford F-Series truck guy, so this isn't my first rodeo buying a truck. This buying experience was next level, and exceptional! I place a lot of stock in my dealer of choice, and I am incredibly pleased I pulled in to LHF on a whim, looking for that unicorn Super Duty truck. Not only did they have the exact truck I was looking for (I'm calling it fate), but they made me feel like family all throughout the buying process. They've made me a customer for life! Mo went above and beyond, not only during the buying process, but throughout the delivery process and beyond. He continues to support me even after I've taken delivery, which is a testament to his amazing character and work ethic. Thank you Mo, you rock buddy! If you're on the fence about buying a Ford, get off it, and go see the guys at Lincoln Heights Ford. You will NOT be disappointed!
Just got home from buying my first truck from Lincoln Heights Ford Sales and I have to say that everyone on staff made it such a wonderful experience. Throughout the whole process there was never any pressure to purchase. I thought that our salesperson, Moe Issa, was incredible! His friendly personality and knowledge in the field was evident from the minute we started speaking with him. He had a natural ability to make me feel comfortable, regardless of all my questions. Having bought several vehicles in my life, this was by far my best experience. If you’re looking to purchase a vehicle, I would definitely check this place out, and would ask for Moe. Love my new truck!!! Thanks Moe!
Purchased our second vehicle within two years here at Lincoln Heights Ford. We ordered our 2022 Ford Expedition Max for our growing family and Mo is not only patient, kind and friendly, he is extremely knowledgeable, easy to communicate with, always prompt and 100% of the time goes the extra mile! Buying a car from Mo at Lincoln Heights Ford has been seamless and stress free. We own an another luxury vehicle but will continue to buy from here due to the sheer professionalism and service we have received and continue to receive! Love the concierge service too. So helpful when you are a busy mamma! Thank you Mo and Lincoln Heights Ford!
I recently bought a beautiful 2020 F-150 Lariat from Lincoln Heights. Dave Cameron was a pleasure to deal with and went above and beyond to ensure I had a comfortable and stress-free buying experience. I haven’t done business here in a few years as I’ve had company vehicles, but it’s good to be back and I was warmly welcomed like I was an old friend. A shout out to Darius as well, who was great and explained all the features of the truck. I highly recommend you buy your next vehicle from the fine folks at Lincoln Heights. You won’t be disappointed.
This was my first Lincoln purchase and my experience was top notch. As soon as I stepped into the dealership I was met with a smile and friendly faces. We sat down and started to discuss numbers with no messing around. They listened to my needs and after a short period of time we came to an agreement. The staff was OUTSTANDING to deal with especially Shelly Nichol (who works for you), the salesman Mo Issa and Bryan (General Manager). I would definitely recommend these people and dealership to anyone. I am proud to be part of the Lincoln Family.
The purchase of my 2023 Maverick was a “slow boat” experience. Never before has the purchase of a NEW vehicle taken this long! And yet I was kept informed of the progress of the build by Shelly, the Business Development manager. I never felt like I was intruding or asking “stupid” questions. The experience in dealing with Lincoln Heights Ford has been an exceptional experience. I’ve purchased over 35 cars, and this was certainly one of the best! Thank you to the staff at LHF. I look forward to many more years of cooperative experience.
We are very pleased with our experience at Ford Lincoln Heights purchasing our new family car. Our salesperson Han was incredible. His professionalism, efficiency, kindness, and helpfulness made the entire car-buying experience smooth and enjoyable. Han's expertise and customer-centric approach truly set him apart. With his help, we were able to test drive, put in the deposit and get our car all in one week. This cannot happen without the help from Han and his fellow team at Lincoln Heights Ford. Highly recommended!
We just bought our second car (in less than three months) from Mo at Lincoln Heights. I cannot tell you how great it is to deal with him. He is so knowledgeable and helpful that it's made buying a car the easiest purchase we've done all year. Everyone we dealt with (Mo, Cassandra, David, Pat & Darius) were fantastic, professional and so friendly. This is the first car dealership we've actually enjoyed working with, and we will definitely keep buying our cars from them! Thank you all for such stellar service!
Just picked up our 2023 Maverick from Lincoln Heights Ford! First time buying from LHF, and we couldn't ask for a better experience - easy, transparent, and simply a joy to interact with everyone at this dealership. Han, our sales representative, has made things super simple and smooth by proactively providing timely updates, prompt response and professional suggestions! I can easily see us coming back to LHF in the future when we change cars. Thanks for such a great experience!
We picked up our Ford Bronco Sport from Lincoln Heights Ford two weeks ago. We couldn't be more thrilled with the vehicle and the entire purchasing experience from the Lincoln Heights Ford Team. Our Sales Rep .Moe was a pleasure to work with and provided excellent customer service. Daruis was also helpful in pointing out all the key features of the vehicle. Thank you to the entire LHF team for the great experience and service. Tyson and Mepla
I was not sure I was ready to buy a vehicle at this time. The sales person, Chris Braceland, was exceptionally good at explaining the value of my trade-in as well as the lease, financing and cash purchase options. Chris also did a great job of explaining the Corsair in detail as well as all the available options. Chris took the time to introduce me to the whole team at Lincoln Heights. It was the best car buying experience I have ever had.
I had a fantastic experience at Lincoln Heights Ford Sales where my parents recently purchased a new truck. Our salesperson, Mo, was incredibly helpful, knowledgeable, and patient. His customer-oriented approach made the process stress-free and enjoyable. I plan to be a future customer based on this positive experience and would highly recommend Mo to anyone visiting this dealership. Great service all around! Thank you.
Got my 30th vehicle from Lincoln heights last week and as always from top to bottom the service is top notch, from Rossy’s tight shirts to Moe’s shawarmas to the wash bay making sure my vehicles are always ultra clean after a service. Best team and an example for how to treat customers and companies. We will continue to purchase our vehicles for personal and company here !!
Fantastic experience on buying a used vehicle. The team, specifically Mo and Brian, showed integrity by giving me the option to walk away if any alarms were found during the Quebec safety as well as their own Ford internal service inspection. They gave me a great deal and confidence in the purchase of this used vehicle. Thanks again for a great experience.
Just want to take a minute to share the great experience my wife and I had when buying a pickup truck from Lincoln Heights Ford. Mo, our sales person, was so helpful, knowledgeable, and patient with all of our questions and concerns. He made us feel so relaxed and comfortable. By the time we left, it felt like we were old friends. Thanks so much Mo!
BEST EXPERIENCE EVER!! Highly recommend Lincoln Heights Ford, as we had one of the best experiences ever at a dealership! Our sales rep Mo was so pleasant to deal with, he was knowledgeable, friendly, prompt and provided amazing customer service with a great level of integrity! Nothing but good things to say about Mo as well as the Manager Darius!
Recently bought a car from this dealership. Worked with Mo to find the perfect SUV for my family. Mo provided excellent service and delivered on everything we were looking for so that we got the best deal possible. He was always quick to respond and we’re so happy with our new Ford Escape. Would definitely purchase a vehicle here again.
My recent car purchase at Lincoln Heights Ford was an absolute delight. Han was incredibly knowledgeable and accommodating, ensuring that I found what I was looking for. The staff is very friendly, and if you're in the market for a vehicle, this dealership should be your first choice. I highly recommend Han!
We had an amazing experience at Lincoln Heights Ford. Mo and the team were truly amazing and such a pleasure to work with. The entire team made the whole buying experience truly seamless. They are such a great team and recommend them to anyone looking to get their next vehicle! :)
Showed up for an Airbag recall with my Ford Maverick. 6 days later I leave with two snapped plastics in headliner, misaligned camera so my emergency braking system is not working, and horrible rubber burning smells. This dealership did so much damage to my truck it's unreal.
First vehicle purchased from Lincoln Ford. Han did a fantastic job getting me into a new 2022 Bronco! This vehicle has exceeded our expectations, and the sales/service is much the same. It was a very enjoyable experience. Thanks Lincoln Heights Ford Chinese Sales Team.
So happy with my 2022 Bronco Sport! Ford LH is for sure the best dealership ever! Oustanding service from the very beginning. Awesome team…Brian, Hussein and Pat, mixed in with a little humour ;) yet super professional & respectful. Highly recommended. Thanks again!
The staff here are some of the best people I’ve seen in sales. I have been in sales for over 40 years and if I owned or ran a business, these are the people I want to work with. We bought a new Lincoln and it felt right after trying 3 other dealers.
This is my second experience with Mo Issa. He’s very efficient, honest and made the whole process so easy. Amazing service from the Service Manager Evan, is another reason I continue to lease from Lincoln Heights! Thanks to the amazing employees!
I have just purchased a 2023 F150 powerboost and have it delivery last Saturday. Have driven it for a couple hundred kilometers these days and the experience is amazing. My salesman Han(王瀚川) is very sincere and has given me a heavy load of
We had an excellent family experience with the team at Lincoln Heights. The sales manager Dave was awesome and his associate Mike was truly a pleasure to work with. They found us an awesome second vehicle for our growing family and we
My sales experience at Lincoln Heights was five star. Chris Braceland on sales, Josh on Finance and Darius on delivery. It was seamless and delivery was very informative! I highly recommend Lincoln Heights Dealership!!!
Mo and Jeff are a dealer duo! They went the extra mile and made my Bronco dream come true. I am very pleased with their direct focus on ensuring I got the vehicle I wanted and couldn’t be more happy!
We were delighted with the service we received from Shelly and Doug at Lincoln Heights Ford. It was a bit of a wait for our Hybrid and they were great company throughout the journey.
Mo at Lincoln Heights Ford was fantastic and helped us get into a new car that met our budget! Thank you for the amazing service and experience! We will be back again!