(Note update at bottom of this review that the official Moen site charges 55.60 for the part. Also note that in reply to Lone Star's reply, I was never told which part to buy and not told it was an option until after the work was done and I got the bill. Now I know it's the customer's responsibility to ask EVERYTHING including "what part is it exactly? Can I buy it myself? When do you start to charge for service / labor? Does it start at time of first phone call and does it include the entire time your driver takes to drive to pick up a part (that you supposedly have already)? And so many other questions that sadly the customer now has to ask every single such company). Lone Star Plumbing employees were nice and timely, however after viewing and paying for my bill, I realized I could have purchased the exact same part (Moen 159560) from Amazon Prime Canada for 24.98 including shipping. I was charged 59.00 for the part. The technician (Grant) phoned me at 8:33 AM saying he would be at my house in about 25 minutes. Arrived at 9:33 AM and job was done at 10:09 AM. I asked why I was charged for 1.5 hours when Grant was at my house for 36 minutes and their office in Calgary told me it was because they charge for the entire service/labor time including driving to purchase the part first! Meaning I could have saved even more money by just purchasing the part myself AND preventing them from having to "drive to buy the part" (hmm). They also charged me a 75.00 "trip charge" which they told me after that it's for things like the van and insurance. So total cost just to replace my kitchen faucet hose was 329.70 !, comprised of 1.5 hours for service/labor at 120.00/hour (so total was 180.00) , the 59.00 hose kit, and the 75.00 trip charge (and then 5% GST). I could have gotten a lot cheaper if I had asked beforehand for all upfront charges (should also mention I wasn't told what they were beforehand), or if they had informed me before that I could have saved a lot of money by acquiring the exact part myself. Technician and person on the phone (Janice?) were nice and timely, but ultimately, I know I was taken advantage of. I have copy of my bill if anyone wants to see it, as proof that I used their service and for how much I was charged for it all. I am a certified Google reviewer, always wanting positive experiences so that I can help highlight businesses in a positive way. UPDATE: The company did email me the official Moen site for the part which charges $55.60 CAD for this part. They mention it's too bad that big corporate places like Amazon can charge much less (24.98 as of today). Still, if I was told the exact part and how much it would be charged for, I would have told Lone Star Plumbing that I will get the exact same part myself to save money and to save the time it took for the technician to drive to get the part.

Just had the best experience using Lone Star Plumbing!! I called last week after a neighbour highly recommended them when I had told her I was having issues finding someone to help and stressing out due to hosting an event of over 30 people at our place the next weekend and our toilet not always flushing. They booked us in a few days later with Grant showing up first thing in the morning (even a bit early! :))to see about making some adjustments to fix it. In the end, my husband and I decided we'd like to replace it with a toilet we'd have more confidence in and under Grant's instruction, I immediately got on the phone and with Jasmine's help I finally chose the toilet we wanted! She was SO patient, kind and personable helping me with my multiple phone calls, working through my choices together and sending me information on each of them with a couple of other brands as well, along with prices that included labour and installation. A few hours later Jasmine called to let me know Grant was picking up the toilet and would be back in about an hour. YAY!! SUCH A RELIEF!! Grant was also super amazing and so very knowledgeable in what he does. He was so kind and friendly and had the old toilet out and the new toilet in place in no time and it works AWESOME! We are SO unbelievably appreciative and happy with the work Grant did and that he was able to come back the same day. You can definitely tell when talking to him and watching him work he takes pride in what he does. We are so grateful they were recommended to us! We will definitely be using them again and also recommending them to everyone!

I am so happy with Lone Star. My wife, daughter, and mother-in-law were a worry when they found that the hot water was I am so happy with Lone Star. My wife, daughter, and mother-in-law were worried when they found that the hot water was running low faster than ever. There was a liking in one of my oldest water tanks (30 years old approx each one). The liking kept me awake for many nights thinking that I would have a water tank be a rocket. So, I googled it. Found Lone Stare's website and forwarded it to my wife. While she called them, I chatted with a guy on their website. So, my wife texted me that we had an appointment. They showed up ON TIME at my place as they promised. They explained to my wife the technicalities. They promised to send an email with different options (based on their observations of the problem). We received the email ON TIME (as they promised) with many solutions to solve the water tank problem. We decided right away (so far, I did not have a hot shower for days) to call them. So, Jason showed up the next day ON TIME again. Having Jason (a knowledgeable, professional, friendly, and well-equipped plumber) fix the problem was an outstanding experience. My family (the ladies of my house) and I are so happy with Lone Star. Thanks, Lone Star. Keep doing a great job.

Peter and his team were wonderful to work with, the best. I can’t thank Lonestar enough for the quick response on short notice to the failure of our Navien unit. I thought the Navien would make it until the planned replacement. But somehow Peter was able to move around other projects to help us. Lonestar's man on the ground found that it wasn’t only the heating unit that had failed. Tim was a good listener and heard us talking about the heat fluctuation in the water when in use. He had a suspicion, went with his gut, and replaced the failed check valve on the recirculating line. The valve he replaced had failed in the open position. Tim also found that the original floor heating installers hadn’t installed a gasket on the in-floor heating run, and that the gasket was cracked on the return run. Both joints showed signs of leaking. Thank you Ed as well. Do you know how good it is as a customer to have this kind of great service? Lonestar was the absolute best choice for us, and the IBC system (Boiler/Indirect Tank) the best choice for the house. Now I just want an IBC hat. Follow up: Our subzero fridge always had an issue making ice. With the installation of the new IBC boiler, fridge is making ice. Go figure.

I Contacted Lonestar plumbing to get a quote on a new build we are doing. As anyone would for a job of this size I got quotes from several companies not just him. After a lot of questions back and forth. I eventually just sent him a list of what we thought the job would look like. I expressed appreciation for the email and time that goes into a quote. However, other companies visited the site to do some problem solving. When this company's quote came back 25% more expensive. I replied with just that: his quote was 25% more expensive, for 50% less customer service, so (obviously) I'd hire another company instead (wouldn't you?). Peter's word for word response, see photo: "I can only assume you are some kind of horrible person and I'm glad we're not working at your project, good luck and thanks for wasting my time". A personal attack on me is unwarranted, unprofessional and irrelevant. Interesting that I see other 1 star reviews, where they even mention him using the same wording. I would not recommend them based on customer service or price. However, I cannot speak to their actual work, as we did not get that far, for obvious reasons... after this review, the nasty emails from this company continued!

Had a service call for checking a furnace that was not working well intermittently and to installing a Nest thermostat.The technician came in and switched on teh furnace - which was working OK at the time he was there. he never checked anything except the filter. he gave me advise on how my in-floor heating was done with the right material and for a couple thousand dollars Lone Start can come in and redo it all for me. he told me that he had never ever installed a Nest thermostat and spent 20 minutes reading the instructions. After which he checked the wires and since there would be a relocation of the humidity control required - he suggested to book another appointment. So after spending 1 hr. 10 min all he left me with advise to spend more money and not addressing any of my issues that i ah requested the service call for. $150.00 spent for nothing. On expressing the concern to the manager(office) - they were least bothered about it. it sounded like its a standard practice for them. the one star is because they were courteous all the time. if you want good honest service, please find another company.

I've used Lone Star's services twice now, and my only complaint is that they do not also do electrical, general contracting, and more! Getting quotes for services, installs, and supplies was painless and everyone involved was honest and very upfront about everything. Previous attempts with other 'reputable' Calgary companies was like pulling teeth. Constantly being told that my 32 year old furnace was too old to repair, no one services it, you need to buy this now. Minimum $$$ just to come by and take a look. Dan came by to start building some quotes, and took a look at the furnace at the same time. No upselling, no sales tactics, no pushing of services, they simply provided me with what I requested! Ordered parts nearly on the spot! Jason just left my house after repairing our furnace, and was extremely professional, courteous, and left the workspace cleaner than when he arrived! We have our quotes for future work as well. This all took place within roughly 10 days. I will continue to call Lone Star first for any future work!

Our hot water heater suddenly started leaking large volumes of water at 7pm. I phoned Lonestar Plumbing. I talked to Ryan, the manager and he talked us through making sure we had shut off the gas and hot water pipe to the hot water tank. We had caught it right away ( glad we were home) and cleaned up the initial water but on Ryan's advice attached a hose to the faucet at the bottom to complete draining the remaining water to the basement floor drain. He had me send pictures, quoted the full price and said one of their plumber's would be there at 9:30 after picking up the proper new tank at their supplier. Jason arrived about 9:15. He was very personable and professional while removing the old tank and installing the new one. He gave us an explanation of how the tank worked which was appreciated. Within two hours he was finished including removal of the old heater to his truck. The whole experience with Lonestar Plumbing and the people was personable professional and expedient. I would recommend them to anyone.

I bought an house 6 year ago. The house came with a garage heater that helps me a lot to working in my garage during the winter. After a long time, I was looking for a company to come here to verify if everything was ok to avoid problem in the winter. I found this BBB accredited company on the internet and I could verify good reviews. After this, I chat on its website and someone and they confirmed that could come here to do some check and some maintenance. We booked for today. Jason arrived on them, but call me before to confirm. Jason explained everything to me before, during and after as well. He is definitely a smart and polite guy and knows everything about heat as well as share a little of his knowledge. Jason did an amazing job and I am confident to continue working in my Garage in the winter with the heater that he did the maintenance. In addition, he recommended something for next to allow him to check more things in the next maintenance. Thanks Jason and Lone Star, you definitely won a new customer.

In the midst of an appliance breakdown, we had decided to change an old electric range to a gas range in the Fall of 2022. Having thought our home had all the necessary lines for a gas insert, an installer (from lowe’s) came and was not able to put together the, already purchased, gas range. And so, I went back to lowe’s seeking for any sort of advice, but all they could provide me were overpriced companies with mediocre reviews. I googled installers and came across lone star. I read their reviews and called right away. I was amazed with their customer service, and managers Ryan & Ed. They were extremely helpful and knowledgeable. They, simply, are the best at what they do. In addition to this, as a customer, they are very upfront about their prices. We are very happy with the work they have done, and we recommend this company to our family & friends…

So i was referred by 5 star electric as i had few other companies quoting me for changing the whole water heater and they even went to disassembling it for it not to work and make pressure on me to install a new one. and quoted me between 8 to 10k for a new one. after calling Lone star, Jason came over and had a look and took his time (no not hours - but went to got all the documentation and so on to understand my specific water heater). after reassembling it and servicing it. and less than $400 later everything was working and mega happy with the service. Jason confirmed that many companies only answer is to replace everything as they make money on parts and labor but the fact to replace something when it's working just fine to screw people seems to be common. honestly happy with the service and how Jason helped me out. thanks again.

I was very happy with the work done and service provided! Grant came to fix my garburator and was able to fix it super quickly and cheaper than I expected. He also showed me a couple other things/tips while he was there (where/how to change the batteries on an automatic faucet, what to do if it stops working). Later that day, I noticed there was no power to my dishwasher. When I called to see if maybe it was related/unplugged or something, they sent someone else out, and this person (I forget his name!) ended up taking apart my dishwasher and fixing it despite thinking it likely wasn’t related to the work done previously. It was so nice of him, and the company to send someone when they did not think it was related to the work they completed. I’m very appreciative and would absolutely recommend these guys!

We have called upon Lone Star Plumbing three times now, in the last year or two, and have always experienced very prompt and very high quality repair work performed at very reasonable prices. We have found Lone Star Plumbing to be a very well-run, family business that genuinely seems to care about customer service. This is obvious by the friendly and very professional way that they treat their clients. We want to thank Ryan for working hard to fit us into a very busy schedule after the very cold (pipe bursting) weather as Calgary rung in 2018. Ryan fixed our burst pipe perfectly and I was very pleased with the resulting solution that should help prevent a similar problem in the future. Thanks to everyone at Lone Star Plumbing for getting our water back! Highly Recommended!

I came home after work the other day to find wet carpet in my basement. I was pretty worried about the cost as I've used different well-known plumbing companies in the city in the past and have always had ridiculously expensive bills. Luckily the company that services my furnace had just been out and had recommended Lone Star. Peter was awesome, he managed to set up an appointment for me the day after I called, first thing in the morning. The plumber who came (Ryan) was so polite, kind and quick! He found the leak and resolved it in less than an hour, and even with the cost of parts my bill was well under $200. I would highly recommend this company and will definitely be calling them for all my plumbing needs in the future!!

I have had Lone Star do two different jobs for me. First in 2017 they did full renovation plumbing on two floors of our house. They were wonderful to deal with, did absolutely top notch work and were done on time and on budget. Even when the city inspector came he said that he doesn’t really need to check their work, they always do a top notch job. The second job was just this past week. They came to clean up some plumbing in the furnace room that a previous plumber had done and also add another hose bib to the rear of the house. Once again doing a fantastic job, very clean finish work and cleaned up everything when they were done. Nothing but wonderful things to say about Lone Star plumbing!!!

Nice to know there are still Honest Credible people in the world. Mentioned installing a clear plastic cover over my ground water sump and most plumbers either came up with an outrageous cost to accomplish what I wanted or simply refused to help because as they said "It's not normally what we do"". Spoke with Lone Star and they immediately understood what I needed and where able to help for their normal labour charge rate. Not to put to much of a fine point on it but Lone Star completed the work for about $300, while some of the so called "Sump Companies" wanted as much as $5900 for something completely unrequired, not to mention jackhammering out and replacing concrete.

Jason was a rock star. He was more than polite, very knowledgeable and helped me understand the problem I was having with in floor heating that worked, but wasn't heating my condo appropriately. I had used another company last spring to replace a mixed valve. Unfortunately that plumber managed to forget to turn two valves back on and set the temperature of the mix valve system way too low, so the system wasn't able to heat my home appropriately. Lone Star now has ALL my plumbing and heating needs in the future. Jasmine was lovely in my first phone call. The appointment was made and Jason was able to come EARLY from the time quoted. Rates were reasonable.

Lone Star was a bit slow in responding to my online appointment request but moved very quickly once engaged. Choi arrived at my residence within a few hours and rerouted a sump pump drain line for my renovation. He made a fairly difficult job, that involved drilling a hole through my stucco wall (with very little clearance), look quite easy. Unfortunately he was stung by a small nest of wasps that were disturbed in the process but worked through the situation with professionalism and cleaned up the work area before departing. I would certainly recommend Lone Star based on this experience.

I had the pleasure to engage the truly professional services from Matt and alone Star Plumbing. I recently renovated 2 bathrooms with new ceramic tile flooring. In both bathrooms Matt reinstalled the toilets and replaced feeder lines, etc. in this picture you can see he installed a raised toilet base flange and put silicone to further prevent any moisture getting out. Matt kept a tidy workspace, removed all trash and uses a large thick blanket to prevent any soiling, etc. their prices were very reasonable also. Awesome firm I was referred to them by my son.

I called them early in the morning to unblock my kitchen drain, and while they seemed to be busy they were able to fit me in at the end of the day. The plumber who came was professional and courteous and even engaged my children who kept on asking him questions, which I really appreciated. The work area was kept clean and dry. The pricing was good too compared to some other bigger names. I hope I won't have any other pipe problems, but knowing that it's inevitable Lone Star will be the first place I call next time. Thanks for running a trustworthy business!

I called Lone Star because I had a couple of loops in my in floor heat that weren’t working, and I needed a boiler service. Ryan was very helpful on the phone, assisting me to diagnose the problems and then sent out Jason who surpassed my expectations. He was able to diagnose and fix the issues, service the boiler, and explain everything as he went along. I had a lot of questions and he answered all of them with confidence. I won’t be looking any further than Lone Star for any of my plumbing need in the future. Highly recommend!

I am blown away at the lack of customer service given. Talking to Peter via phone about a bill, he tells me the conversation being had was "dumb" and a "waste of his time" and "useless". The technician was not obviously educated on the companies policies telling us the client one thing then once receiving the bill an whole entirely different cost. I would not recommend this company ever as we were quite surprised that as the client we are paying for an internal miscommunication, and how the phone conversation with Peter went.

I used the services of Lone Star Plumbing in Calgary to install heating and chlorinating devices for my above ground pool. Ryan and Tim were extremely professional, courteous and patient. They answered my many questions and requests right away, even on evenings and weekends. They were on time every time and handled the issues that arose in a very expert manner. Overall an A+++ experience and I would highly recommend them for any of your plumbing and heating services. Thank you Ryan and Tim

I have used their services twice now and am very happy with the results. I hired them to replace a manifold for an in-floor radiant heating system, and to correct several significant issues present with the boiler, from poor installation and quality from Knight Plumbing and Heating a couple years earlier. Lone Star's knowledge and experience is greatly appreciated, and they took extra care and time to ensure everything was running at peak perfection, before leaving. Highly recommend.

A call on a Saturday was answered promptly and an appointment was scheduled for following Monday for a BBQ hookup. A friendly and efficient service technician arrived on time and quickly and professionally did the change out. The price was exactly as discussed on the phone and the transaction was easy peasy through Interac. No drama, no excitement, just good ole customer service the way it supposed to be. This experience makes it very easy to recommend Lone Star Plumbing and Heating.

Contacted Lone Star Plumbing for a couple of minor issues with toilet installation and furnace leaking uncovered during house inspection. It was very easy to schedule an appointment and the technician went through the inspection report beforehand. The repair was super quick, the price was fair, technician was really nice and explained what was done in detail. Will definitely be using the service again in case of any future problems with plumbing and heating.

Did the plumbing for a major main floor reno. Of all the trades in and out they cared the most about the workmanship and functionality of our final product. On their own they noticed a scratch in the tub from the factory as they were unpacking it and immediately returned it and picked up a new one to install. Couldn't be happier with the final products. Would recommend them and we will have them back when we do our basement renovation.

I have used Lone Star the first time for fixing water tabs leaking and clogging sinks in the bathrooms and the kitchen. I am very impressed with their knowledge and politeness, professionalism and quality of their work. They are honest and make you feel good. It was my best every birthday presents from them. My husband also has learned lots from them. I definitely will call Lone Star Plumbing again if I have more issue with plumbing.

The team at Lone Star were all incredibly friendly and easy to deal with. Booking an appointment to have a gas shut off valve installed was quick and simple, the price was very reasonable compared to other service providers, and the technician called the morning of the appointment to let me know they were on their way. I would absolutely recommend them to anyone needing assistance with a gas BBQ hook up/installation.

I had a bad experience with another plumbing company a while back so I was slightly apprehensive this go around. Lone Star was great to deal with, they were super fast and reasonably priced. After the job turned out to be bigger than they initially thought, they didn’t charge me extra. That was a big deal to me, finding a trustworthy company. Highly recommend and will be first choice using again. Thank you Lone Star!

THIS is certainly a company I can highly recommend! I've had them on project sites and on a few of my personal sites, where the experience was nothing but fantastic: quick response, knowledgeable, and clean/tidy workmanship. One particular project had Italian fixtures and Lone Star had the experience to make these funky bathroom pieces function properly -- THAT, is a incredible company in my professional opinion. MS

Called on Thursday to get a price quote for a hot water tank replacement and got a quote right away. Called on Friday to accept the quote; appointment booked for Tuesday at 09:00 for the install. On Tuesday, the technician arrived 0.5 hours EARLY. Work was done quickly and efficiently including a new shut-off valve to the tank. In and out in under 3 hours. Everything was left clean and tidy. Highly recommended.

Lone Star Plumbing did a complete replacement of Poly B plumbing pipes with Pex plumbing pipes for my whole house. The guys who did the job was professional and knew exactly how to do this. They made minimum cuts in the drywall and in some places it was magic to see how they where able to put in the new pipes without cutting the drywall. They were tidy and no mess at all. Can absolute recommend this company.

Please keep in mind that these guys are not upfront with you and have HIDDEN FEEs that they charge, in addition to parts and labour. They also claim that they don't have parts for simple jobs like a garburator fitting, and charge you for time they supposedly spent getting those parts. I'm sorry, but a professional plumber should have basic piping on hand and should need to charge time for going to get it.

Lone Star Plumbing is our go-to resource anytime we need a plumber. They've come out on short notice and saved the day, a few times now! Peter is very experienced and knowledgeable, also Lone Star has a great team that have resolved a number of different issues. They are professional, efficient and recommended by me! Don't hesitate to give them a call, I've heard nothing but good things about Lone Star.

I had reached out to lone star plumbing to get a gas line run to my stove because I broke my electric stove. From the first call, they were very responsive, gave a quote that was very reasonable. Did a great job with the gas line and installation of the stove! I highly recommend going with lone star for all your needs with plumbing and gas. Thanks for Jason, Jasmine and Matt for a job well done!

I was so impressed with how quickly Peter: 1) responded to my original email, 2) got a quote to me, and 3) how fast they were able to show up and install our new gas line and outdoor heater, and have it inspected by the city. They were the most accommodating to work with and set an unfair standard for other companies to try and compete with! So impressed with Lone Star. Thanks for a great job!

I contacted Lone Star to connect my new BBQ to the gas line. Their online reviews were excellent and my initial contact with Jasmine was very helpful. On the day of service, Jason called and arrived early. He was pleasant, efficient and professional. He had the job done quickly and answered all my questions clearly. The service was reasonably priced. I would definitely recommend Lone Star.

I have used Lone Star several times for various issues - toilets, sinks, kitchen garburator, steamer, sump pump and water filtration. Each time, I have been impressed with their professionalism and quality of their work. Friendly and helpful. They don't try to upsell you on some ridiculous plan and the guys are straightforward with you. They are #1 on my list to call if I ever have issues.

Lone Star updated my outdoor natural gas line and installed my new fire bowl. The team members who did the initial consultation and the installation were very profession, friendly, and knowledgeable. All of the little details were taken care of, including removal of the large box from the shipment of the fire bowl. I highly recommend using Lone Star, and will use them again in the future.

Called to see if I could get someone to come look at my hot water tank which wasn’t working in -25 degree weather. He gave me a few things to try before he thought he needed to come out, and my heater started working again. That’s pretty rare in the service industry. I’m going to remember to call Lone Star Plumbing the next time I need assistance with a plumbing and heating problem.

Wonderful experience knowledgable explained everything. Professional and felt like he really wanted me to understand everything he did and asked if I had any questions or anything else he could help me with. Came in after another company jury rigged something and found another potentially dangerous problem that also needed to be fixed. Highly recommend

We needed to have our in floor boiler system checked as well as a few other items that came up on our home inspection. We called for a service appointment and Jason was at the door on time the very next day. He addressed each item and was so careful and attentive to each. He was extremely knowledgable and professional. WE highly recommend this company!

I was impressed from the initial phone conversation with Peter to the end of the service. Jason was friendly, helpful and knew exactly what he was doing. He arrived on time, explained what he needed to do, checked with me that the plan was okay and finished the job in a decent time. His customer service was stellar and the work is excellent.

Quality work at a competitive price. Lone Star helped me out with a basement renovation, including re-routing drains, running supply lines, replacing a water heater, adding a water softener and installing fixtures. Lone Star was very accommodating with schedule. All plumbers were punctual, courteous and, most importantly, knew their craft.

Our tankless water heater suddenly stopped working and I contacted six different companies for quotes. Lone Star came in with the best pricing, was able to come out quickly, and did a great job. Ryan answered all my questions promptly and the crew (Ed and Kerry) were punctual and knowledgable. I wouldn't hesitate to use Lone Star again.

We had the guys from Lone Star Plumbing in to replace all the Poly-B water lines in our house. I was super impressed with the professionalism and quality of the work. They were here for 4 days straight and did a really fantastic job with significantly less mess than I was anticipating. I would definitely recommend them. Great job guys!

Booked an appointment a few days ago for the water softener service. The appointment was 10:30am. The technician hadn't showed up at 11am. Talked to the online chat person, at 11:30am. I still did not know when the technician would come. Cancelled the service with the online chat person. The one star goes to the online chat tool.

I had a garage furnace installed and Lone Star had to run another gas line. All the Lone Star Employees were professional, knowledgeable, and competent. Any questions asked the employees kindly answered my questions. A good price for a job well done! Thank you Lone Star and Wishing you continued success with your company.

Lone Star was referred to me by Distinct Heating & Cooling. Our hot water tank failed over the weekend and Ryan was able to get us in Monday morning. The techs were fantastic - courteous with a sense of humour and quick. They had the old tank out and the new one up and running in no time. I would strongly recommend them!

I just had Matt from Lone Star plumbing come over to fix a clogged pipe. Really great professional service and great work. Also really appreciated the responsiveness of the company when I called in the request on a Sunday night with Peter responding quickly and ensured we had an appointment scheduled promptly. Thanks!

I have used Lone Start and always has delivered with quality and good service. They supplied and installed the panel to interconnect the in-floor heating with the water heater, plus some improvement to the furnace exhaust. They did a great job, fast and on time and I would recommend their service with no hesitation.

I had such a positive experience with this company. The person I worked with was extremely knowledgeable and helpful. This is a trustworthy company who will give you a fair and reasonable price for their work. I would highly recommend this company to everyone! I can definitely understand why their rating are high.

I had lone star come in and Install natural gas fittings for my BBQ. The technician was fast and courteous. He did a great job, gave me some good information for a future project I plan to have done. I will definitely use Lone Star again and would recommend them to anyone I know. Thank you for the great service!

Great experience with Jason and the rest of the Lone Star team! The service team was friendly and courteous, and Jason, our technician, was knowledgeable, helpful, and professional. Jason answered all our questions and provided useful tips on maintaining our boiler. We highly recommend Lone Star!

Recently had Lone Star run a natural gas line for a new BBQ. From start to finish they were professional, efficient, and did great work. Competitive pricing too, especially given the complexity of what they had to do to make it work. Great company and great people, would definitely hire again.

We had our slab heating fail, which we thought might be a faulty solenoid or sensor. I called Lone Star. Within an hour, they had dispatched someone to our house, the problem was immediately fixed, and everything was up and running properly. Pricing was quite reasonable. Service was great.

Peter’s price was perfect. Peter’s premium personnel were punctual, polite and precise. They pushed and pulled that pipe to perfection. People should be pretty pleased with Peter and his people. If you’re pondering or pontificating which plumber to pick, pick Peter at “Lonestar Plumbing”.

Grant came by to address a bunch of odds and ends that needed attention (toilet repair, lose surface-mount sink, faucet handles) He was methodical in his approach, listened to my observations and gave thoughtful diagnoses. We were happy with his attention to detail and professionalism.

Just a note to say thanks for the toilet/faucet replacement. We're very pleased with the whole process of replacing our toilets. Grant was great - quick, pleasant, tidy! And we're loving the lids that go down so smoothly all by themselves - thanks very much for this unexpected upgrade.

I had leaking hose bibs after the winter so called Lone Star to have them fix it. Grant arrived right on time and was quick with finding the problem and repairing it right away. Now I can leave my water on and actually use my taps as they are intended. Thanks Grant - thanks Lone Star!

We had Matthew in to fix a leaky toilet. Right from the start he was very friendly, clear with what he was doing and tidy. He cleaned up afterwards and explained what he did along with showing me photos. The best experience I have ever had with a plumber and will 100% use them again!

Lone star was very prompt and professional. They installed a gas line for our kitchen stove and a water line for our fridge. Everything works great and prices were reasonable. They explained the whole process on the phone ahead of time which was very helpful. Would recommend them.

Highly recommend Lone Star Plumbing. We had an issue with an outdoor water bib and ran into an issue on the first service call but Ryan took care of us. The Lone Star team are responsive, customer focused, professional and stand by their work! Highly recommend! Thanks again Ryan!

Grant from Lone Star Plumbing attended to a leaking faucet cartridge and while on site noticed the toilet valve was also leaking. Impressively he went ahead and fixed the valve and only charging us for the parts. Amazing professionalism. Thank you Grant! Thank you Lone Star!

Installed a natural gas quick connect hookup for a fire table into an outside bbq kitchen island. Work was very efficiently & professionally done by Trenton. I supply the natural gas hookup quick connect with SS box from Wolseley which was perfect for my island application.

Lone Star Plumbing and Heating were very responsive and showed up same day. Matthew worked hard to fix our issue in a timely matter and left things like he was never there. Prices are fair and I strongly recommend them! Thanks again Lone Star Plumbing and Heating!

As always Lone Star has come to our rescue for a toilet repair and sewer outflow problem. We have used them several times in the past. They have always been friendly, prompt, professional, excellent technicians, and very reasonably priced. Thanks again Lone Star!

When we had our kitchen remodeled we called Lone Star. They quoted a fair price, did the work in a timely manner They were clean and professional and I like that they are a Calgary company not a franchise from somewhere else. Definitely will use them from now on.

The team at lone Star plumbing is outstanding. We have used them a few times for home and found them to be honest, transparent and very responsive. Any work that they have done for us has been clean, meticulous and has withstood the test of time.

Jason was awesome. He replaced a leaky furnace connection, replaced a leaky supply connection on the irrigation system, and restarted the pilot in our gas fireplace. And all with professionalism and a ready smile. I highly recommend Lone Star!

What’s not to like? I just had a complete boiler and water heater etc. replacement done by Lone Star. I’m happy to say that from the first interaction to the final installation, it was a good experience. There was no pressure, everyone was

Always always great service with Lone Star!! We built our house with them and have continued our service relationship for over a decade. Reliable, efficient & familiar... so much to be said for trades who know you and your property.

With 12 years of using Lonestar Plumbing for all my plumbing needs including two major renos, I can totally recommend this company. Pricing is reasonable and quality of work is exceptional! The employees and owner are amazing.

Lonestar is best company I have ever had the pleasure of dealing with. Very professional, great customer service, friendly, efficient, and affordable. I would highly recommend Lonestar for any plumbing or heating services.

Wow! We had a hose connection leak at 0100! We called first thing in the morning and the technician was punctual, fixed our problem in an hour! We have water again! We will use this company to replace the pipes.

Lone Star installed a new gas line from our house to our garage - they were so great to deal with, eveything signed off with permits and complete in under a week from when I called. Lovely bunch of guys!

I had them come and make an addition to my gas line for a fire table. From the time I called to the time the job was finished was less than 6 hours. Very friendly and professional. Price were great also.

I called Lone Star to connect an existing gas line to a stovetop. Choi came over, listened to my concerns, understood all the issues, and completed the job in a timely manner. Prices are also very fair.

Technician (Grant) arrived on-time, was friendly and very professional. Quality work and the price was fair and matched the quote. I would recommend Lone Star if you are in need of qualified plumber.

They installed a gasoline for our new cooktop. Came and looked and gave us a quote and once we gave them the go-ahead, they were efficient, with no issues. I would definitely recommend Lone Star.

Tim, thank you for sending technicians Joselito and Jude to replace poly-B piping in our house. They did an excellent job. We would recommend Lone Star Plumbing and Heating to anybody. Peter K.

Great service. Ryan installed a new instant-hot tank in the Kitchen, noticed and fixed a small leak on the drain, and tightened up the tap. Very reasonable rates, quick and efficient service.

I was fortunate to meet Ryan sometime ago and have been using Lonestar for all of my projects since. Professional, reliable, and willing to go the extra mile when things don't go as planned.

Great customer service I called for help with stating my hot water tank. They couldn't get to my house untill Monday. The explanation over the phone was very help full... l had a hot shower.

Recently had my hot water tank replaced. Lone Star came in cheaper than expected, answered all my questions, and my toilet is flushing 110%. Many thx, Ed! Top notch service…highly recommend!

Relocated a bbq gas line to suit the new location. Understood what I was looking for and completed the job under the quoted rate. Excellent work completed by a very professional tradesperson

High quality service that I would recommend. The repair person was prompt and professional. He walked us through the repair and answered it questions. He also wore a mask at our request.

High quality work is the norm from Lone Star Plumbing, I have yet to be anything but fully satisfied with the work they've done both for our large reno and subsequent service work.

Excellent service and great advice. Grant was efficient and very professional. Prices were very reasonable for the work I had done. Have referred to two others in the last week.

Five years after the flood, I decided to get my in floor heating system in the basement operational again. Lone Star plumbing did a excellent job at a reasonable cost.

We had an excellent experience with Lone Star. They were very professional, friendly, prompt, clean and up front on pricing. Definitely would call them again.

Awesome job with all our Bathroom Reno Plumbing needs. Very professional company I would recommended to anyone who is looking forward to a great experience.

We've gotten help from Lone Star several times and they are now our "go to" plumbers. Grant is very efficient, does good work and answers any questions.

Great Service! These guys knew what they were doing responded quickly and at a fair price. Dan knows boiler systems inside and out. Thanks Lone Star Rob

Always happy with the great service from Lonestar plumbing. Dan completed both plumbing concerns with thorough and professional care. Highly recommend.

We got our gas line installed with loan star, Peter is a man of his word, he did an amazing job and gave us a great price. Recommend this place to all

Now, the problem was solved. I hope their stuff member can be more respectful to their company, to help improve the customer satisfactory experience.

Outstanding service—I have used Lonestar plumbing for over 15 years for new construction and service work. Outstanding service and very reliable

Did a furnace and hot water heater inspection. Jason was extremely knowledgeable. Prompt, professional and friendly service. Highly recommend!