- car wasn't checked from 1 customer to the next customer. - car wasn't cleaned & sanitised from previous customer. I have to do it my self as I will have big trip with big family. - car was broken down during the trip in the rest area. The battery not properly attached. Rang Lava and he carelessly said "I dont know, it was fine when i gave it to you. Call NRMA your self" The problem is the time! Had they have a good car at the beginning, it wouldnt have to happened. Lucky we met stranger that understand about mechanic. Otherwise we would have stayed in remote area for indefenitely. - the tyre pressure of the car is not right. - the both door handle of the car not even proper. - safety is their last priority. The car fall into pieces, really not rent-able. - I booked the car at 8.00 AM. The staff (Lava) was there late at 8.08 AM. Busy with another phone call aswell, and I've finally got the car key at 8.35AM. And after 2 days (my booking period), he rang me sharp 8AM rudely asked me where I am. I said "I got the car 8.35, so i returned it 8.35. I will drive there safely, I dont want any accident to happen" He replied "oh do you want accident to happen?" Great Customer Service!! - I asked another staff there i wanted to talk to the boss and escalate this. He refuse & seems like cover each other arses :) good on them. I wish you all the best for running a dodgy car rental place. Remember, Safety is always number one.

Our family of 4 prepared the visit trip to Sydney back in Mar 2017. When we first contacted Viv of the Low Cost Car Rentals, he was nice and explained in details based on our needs. The trip was decided in April in that our family would arrive in Sydney on 24 May 2017 morning and finished by 8 Jun 2017, a total of 14 days. However, we changed our mind in end April by including a NZ trip in between 25-27 May 2017. We emailed to Viv and he was so kind to offer the same rate even though we cut short the renting duration to 11 days. During our time in NZ, we lost our passports and stucked in Auckland until the 1 Jun 2017, we explained the difficult situation and Viv again emphasised that he would offer the same rate us even though we got only 7 days left in Sydney. This car company is extremely caring and considerate. The car provided is a Toyata Kluger. They delivered the car to Airport in person on 1 Jun 2017 and when we returned the car in early hours, 3:00am in the morning 8 Jun 2017, they let us drop the car in the car park for collection by their staff later on. The service, car quality and the delivery and collection are commendable, and we would like to recommend this company to all tourists to Sydney. They are trustworthy, very flexible indeed, and put travellers in the first priority all the time.

Had bad experience start with was given a car bad breaks took back given another car it was ok I've had the car for 3 weeks was late with payment yesterday was sitting in a car park two guys pulled up next to me laughing they said they had come to pick up car they started abusing me thumping on door banging on windows they kept to to get out of car or they would smash in and drag me out I went to drive of they blocked me in I was sitting down bottom radleys point so only one way inso they even stopped cars from coming down to the lookout I told them I would not get out car till they move away I was petrafied to get out they was two massive guys abusing threatening me I would never recommend this company to anyone if they can threaten women like this what do they do to there own wives as they was threatening me they was both laughing please don't rent through them

On arrival we were met by Lava Kumar from low-cost car rentals at the express airport pick up in our higher car. We returned to the office at Alexander where we did the paperwork and met his business partner. Both Lava and his business partner were professional ,courteous and extremely. We found that we were instantly comfortable and felt very welcomed by the two no question was too big or too small. Our overall experience with low-cost car rentals can be only described as awesome couldn’t get to nice of likes and they are so happy and helpful and it’s rare to find that today in society everybody’s in a big rush these guys are just very professional but also very warm hearted loving caring and very much deserving this review. We will definitely be returning to hire a car again off them in the future cheers to you both

Low Cost Car Rentals saves the day. My girlfriend and I booked a staycation in the city. Between us we had six children, so we decided to rent a car rather than use public transport to get us around. Viv and Lava recommended we hired the Mitsubishi Outlander which was a fantastic option for our crew of 8; easy to drive and roomy. Upon picking the car up Viv and Lava could see us two mums were a little flustered and not being able to check into our hotel for another 2 hours so they generously booked a table for us at a kid friendly cafe KOKO Kawaii were our kids enjoyed food and craft and us mums could sit back with a cuppa. Viv even shouted the bill. We cannot thank Low Cost Car Rentals for their generosity and support and we will be sure to use them for every future trip. If you are travelling and need a car call Viv and Lava today.

We booked an eight seater Kia car with LC car rentals for a drive down to the Snowy mountains. Upon picking this car up, everywhere inside the car was incredibly dusty, dirty and filthy. In addition, the flip down seat mechanism did not work 70% of the time. Thé destination is a six hour drive. During the drive, our car has drifted side to side on the road through the entire way. Later we discovered this car has had a nail in the back wheel since the beginning of the journey, thus losing air and therefore causing our car to drift. We were never notified of this; clearly the company does not place interest in the safety of the renters’ lives. I would not recommend renting from this place as they clearly do not do safety checks or keep a satisfactory level of hygiene in their cars.

Very friendly and helpful customer service. Also, prices seem a bit cheaper than others. I hired a Toyota Corolla for a week, very clean and well maintained vehicle, no issues at all. Car pick up/drop off point is approx 5km from airport (10-15 min drive) depending on traffic, someone picks you up at the airport and drives you there. They are also able to take you back to airport when you drop the car, although not always possible if you have a later flight during weekend. Viv was very prompt in all communication, friendly, helpful and efficient. What more could you ask from a car hire company? I would highly recommend to others, and will definitely use again if I'm back in Sydney. Thank you again Viv and the team at low cost rentals, you're doing a great job.

Absolutely fantastic service. We had booked a stay in the city, 2 mums and 6 children. Renting a Kia Carnival was the best solution in order to avoid the stress that public transport would have been with that many kids. Our check in in the hotel got delayed and Viv and Lava put their best effort in order for us to have a great outcome in our experience by booking us a table at Koko Kawaii Café so we could wait enjoying some coffee while the kids played. Viv also generously offered to pay for the bill at the café. Wow, cannot recommended them highly enough. They clearly go out of their ways to make sure you are well looked after. For certain when we need a car rental we”ll be booking with them again. Thank you for the outstanding friendly service offered.

Definitely do NOT recommend this car rental lace - they provided an unsafe, old and unclean vehicle for us. On our drive to the Snow Mountains, we found the car to be unsteady and difficult to drive and it was due to a nail in a wheel that the company was aware of but chose not to do anything about. Upon returning this vehicle, they did not reimburse us for the cost of fixing this nail in the wheel! Additionally, the car was not cleaned prior to renting it to us - there were stains and bits of rubbish strewn within the van, which we had to clean out ourselves prior to the use. I’m not sure why this place has good reviews previously, but can definitely attest to poor service and unsafe vehicles.

Good price for a car that exceeded our expectations!!! The Kia Cerato was such a good drive! One of the tyres needed to be pumped up at the start of our stay… but that was an easy fix with a petrol station being just around the corner from pick-up. No further issues with tyres for our 4 day hire. No hidden costs. What they quote is what you pay. You do have to give them a credit card number for security but honestly… was fine. About 10ish mins from the airport so didn’t have to stress about making check-in etc. Faultless communication! Thank you for making our stay in Sydney pleasurable and easy with a vehicle- and the air con was so handy on 29 degree days!

Polite, friendly service, and good rates. I had arranged to rent one particular car, which they had confirmed. However, for some unknown reason, they later emailed me to say that the car was no longer available and offered to rent me a similar car at a cheaper rate than first agreed. Look, it's literally "Low Cost" rentals. The Kia Carnival wasn't the prettiest thing on the road, and so you wouldn't rent it for your wedding ceremony. There are 8 seats, no mechanic or electrical faults. It all worked out well.

Had a really good experience on Feb4-6 2022. Called to ask for car availabilities and booked the last one over the phone. At pick up, staff was really nice and friendly. I was given an alternative solution to drop off the car on Sunday night as opposed to at 8am on Monday morning (which would have made me arriving late at work). The car was quite old (2012), but I was given a heads up before booking it and I didn'tmind it. Even so, the car didn't have any issue whatsoever. Will definitely come back.

Unbelievable level of customer service! The service I received from Viv and the team was truly in a league of its own. They are extremely responsive and go to any length to support their customers, to make sure they have a hassle free time. They respond quickly to any query and check in to make sure everything is going well without being intrusive whatsoever. Cars are clean, serviced and reliable and come at a very resonable price. Would certain use them again and again.

As a regular visitor from Melbourne, I've always had a smooth and easy experience with LC Rentals. The customer service, vehicles, booking system, and cost is exceptional! This service and experience particularly stands out to me because of their low daily fee for drivers under the age of 25. Most car rental services will either reject a booking or add a ridiculously high cost to full licensed drivers. All in all, best car rental service in Australia.

Well last time I used these guys they were cheap and honest with great rates but upon leasing another vehicle the deposit doubled on the same car and as I returned the car with in 6hrs they charged me ridiculous charges and was charged for minum km over I will never use these guys again and staff started tell me how broke and hard the company was doing this is why I think they abused my trust do not hire from this company scamed and disappointed

I recently hired a car from Low Cost Rentals, whilst in Sydney for family funeral. One of the gentlemen picked us up from Sydney airport, and took us back to the office to sign the paperwork. The car we had was a KIA RIO. A lovely car, very clean, comfortable, and it had enough space for my walking frame. The men who run the business were extremely helpful & friendly. I will definitely use them again if I need to go to Sydney.

Best customer service I received so far in all of Sydney. I called and searched for over 20 car hire companies but none matched the price and the level of service. As a customer I felt very special dealing with Viv and hats off to him for the excellent communication and service. Cars are in excellent condition and very well maintained. I will recommend this place to anyone in a heartbeat.

So glad that I found Low Cost Car Rentals! They were SUPER helpful with my booking and provide great customer service, that you would never get at a big car company. The cost is significantly lower than going to Europcar, Hertz etc. especially when you consider things like insurance, kilometres etc. I'll definitely be back. Oh and they have a REALLY cute pup Cooper at reception too :)

Fantastic service and value. The car we hired was in very good condition, a great price and there were no problems from pick up at the airport to drop off. The level of service and customer care is outstanding, much better than the faceless corporates! Vic is a good guy and we appreciated our interactions with him. We will definitely use him again when we need to hire a car.

I was able to organise a car to book for 4 days at last minute. Car was great, price even better? Viv the branch manager 10 out of ten for customer service. I was able to have a car dropped off and also have a pick up of the car. Would have to say I had the best overall experience with Low Cost Car Rentals than any other Hire Car company. Definitely using them next time.

The service was below adequate the car was an old car absolutely filthy inside and out looked like it had never been cleaned a lot of damage to the outside of the car. It broke down had to call THE NRMA they changed rgw spark plugs only running on 3 cylinders NRMA advised that spark plugs had never been changed should have been checked prior to being rented.

Lava was very friendly and helpful and got me the best car and deal for my visit to Sydney. He was excellent with my young kids who were very tired from the late arrival to airport. Lava and Viv were easy to contact (only an email or phone call away). Very happy with the car and modern features. Will definitely be using these guys next visit to Sydney!

My family & I were on holiday over the weekend from the Gold Coast. The service was on point, great price & the car we hired was immaculate & catered to our needs. We found Viv to be very friendly & gave alot of advise on where to go sight seeing, eating & shopping centres. Awesome service & will definitely use again.

Just had a beautiful car from low cost rentals and we were very happy with it. The guys at front desk are very kind, flexible and helping. Lave, when we took the car back was very professional. There was no issues and it was very quick. We will recommend to all our friends around Redfern. Thanks!! Maurizio and Sara

Best service and the staff there go out of their way to help you. Glad to see this high level of customer service. The staff named LAVA helped me out after hours as my car was broken down, very happy with the service and the the rental is cheapest i have seen in sydney. Thank you. I will definitely be coming back!

Terrible experience. Car broke down after 15 mins - Engine overheating. The engine cut out couple of times before this happened. Customer service was not professional at all - advising me not to call roadside assist but to try and fix myself. Dangerous advice to give if customer isn't familiar with cars

Booked a car and received a confirmation/booking reference. Only to find out that on the day of car pick up there was no car available. They claimed to send a cancellation but NEVER received an email (not in spam as well). Confronted him on the day of pick up THEN he re-sent the cancellation email.

A fantastic option for car rentals in Sydney. The usual places were super expensive but these guys were well within our budget. Very helpful, picked us up and dropped us off at the airport. Car provided was a good size and clean. Highly recommend low cost car rentals and would use them again.

Honestly, I was bit suspicious because their rates were much lower than competition but the Kia Carnival people-mover we hired for a week's filming around NSW was in great condition and the service was very professional and friendly. We need more businesses like these.

Amazing experience renting a car from this place. The staff was super friendly and called me multiple times to check up on me. The cars are really affordable but you kinda get what you pay for - it travels like a snail during upslopes but otherwise it’s all good.

Amazing place, so friendly, understanding, honest and easy. Lava really makes you feel like a regular - great small business vibes! Plus great for the wallet with the low prices for all the cars. A breath of fresh air after dealing with the car rental chains.

Amazing service from Lava. I'm a repeat customer and impressed with the way he manages the business. Quick, efficient and returns your bond back within 2-3 days! Price is reasonable and considering the quality of cars - very good value for money.

I booked a car one day before and still got cheapest price compared to other Sydney car rentals. Excellent and flexible customer service . I was able to pickup a car after business hours. Car was in great condition. I'll use this company again.

When communicating via email, the company seemed mostly helpful. As our flight arrived after 4pm they wouldn’t collect us from the airport even though they offer shuttle service so through email communication they agreed to airport drop off

Great car rental service with competitive prices and friendly service. Deposit was credited back to my account the next day from returning the car. Will definitely use again and highly recommend. Much better than the large car rental chains!

The car rental was so cheap!!! The staff was rly helpful and friendly. However on that day only one car was suitable for us so we couldn't get a better car. Otherwise the rental process was smooth and we felt that we were in good hands :)

Levan is a nice guy that deliver a cozy KIA Carnival that is well mainrained and polished good . I booked with total 38days once I returned, i returned smoothly and quickly Mr.Levan returned BOND Thanks all for satisfied service

Fantastic experience - really easy to book and awesome customer service from the team (drop the car to you and pick it up at a time convenient to you). Great vehicle, and very competitive pricing. Cannot recommend highly enough!

Great customer service by Viv! Recommend this car rental if your staying in Sydney. A returning customer that’s for sure. If your looking for an affordable car rental do not look any further than these guys, highly recommend.

Excellent service from Low Cost Car Rentals !!! They were able to beat the price from Budget Direct and were very flexible with the return times for my one day rental. Professional and great service !!!! Highly Recommended.

Easy to hire, were really accommodating and helping us out with choices. Gave us a free upgrade and the car was clean, reliable and a pleasure to drive. Would have no issues coming back and recommending to friends.

It was fantastic to deal with Lava and the company as a whole. The car was the best you could hope for at this price and it served us well over 8 days. Will certainly rent with them again. Highly recommended!!

Easy to book , car was really nice , clean and cheaper then any other companies I called . Guys were really easy to talk too and refunded my deposit there and then . Definitely will use them again

Rented Kia carnival for 7 people (incl 4kids). Good solid car, great value for money compared to other companies. Friendly staff who went out of their way to help us get a maxicab after drop off.

Great service, awesome(read:cheap) price, friendly staffs n they'd been a great help to find a caravan for me though they didnt provide it, they are just the best!totally worth every penny spent!

We hired a car for four days. The staff were efficient and went above and beyond to get us back to the airport intake for our flight as we were running late. I have no hesitation in recommending

Just rented a car for one day, excellent experience, cheap, good quality car! And Viv, the branch manager, is a great guy, ready to help you out based on your needs! Definitely recommended!

Top blokes. Easy hire at right price. Car was a tidy corolla that did the job perfectly. Access is off mcenvoy street in an auto repair place. Google maps doesn't have the spot quite right.

Also known as Laura Rice. Fantastic customer service. I highly recommend this place great prices. Lova thank you and that lovely gentleman sitting beside you oh and that dog. Great place.

The most friendliest staff in Sydney. We rented our car for a Christmas road trip to Queensland and they made everything so easy. My new favourite place to rent a car (and the cheapest!)

Good prices, no fuss! It's one of the few reasonably priced car rentals that is NOT located at the airport. Easily accessible via public transport. Parking in this area is tricky. I

Absolutely fantastic service and convenience! Car drives fantastic and guys were great on changing and extending a booking for me at last minute one of the best in Sydney and cheap !

Good car rental company. First time to rent a car in Australia with a foreign license (driving on the opposite side of the road). No hassle pickup and return. Lava is awesome.

Surprisingly good service for the price. We ran into some issues with cosmetic damages to the car but the staff Viv was friendly and the issue was resolved in a timely manner.

We hired a car for six days, Viv is awesome, helps us with everything we need, the best and cheapest car rental , I ever get in Sydney. I will definitely will use them again

Great experience, fast friendly reliable service. I needed to extend my rental lease by an extra day and there was no issues, the business was so flexible. Would recommend.

Back again...LCCR have become my go to guys for car rental in Sydney. Everything is always so easy, rates are good and Lava is always very helpful. Can highly recommend!!!

We`ve booked a 7-seater Toyota for a week. Great price, superb car condition, friendly and helpful customer service. I will definitely use them again. Thanks a lot guys!

I can’t say enough how nice these guys were. I was a little skeptical at first but everything turned out great! Car was older but reliable and price was very good!

Thank you LCCR for great service. The car was great, cost great, bond refund fast and thank you also for dropping me off to my flight. Will definitely book again.

Fast friendly service, LC rentals have neat fleet of cars at very affordable prices. I will not be going anywhere else in future and I definitely recommend them.

Great customer service from Lava. Gave me a free upgrade from hatchback to sedan. Left my sun glass on the car and they were happy to send it back via post

Lava and Viv are awesome and super friendly. Very good service and thd car is very nice. No hidden cost like some other. I'll come back again. Keep it up.

Cant recommend these guys highly enough… great rates, great cars, great staff. Viv couldn’t do enough to help me before, during and after my rental. A+++

The 2nd time I have used these guys. Lava, again was super friendly and helpful. The car was clean and reliable. Will definitely be using them again soon

Great rental establishment... option to purchase extra kilometres was handy considering most rental places give you 150kms a day on commercial hire.

The best and cheapest car rental I ever get in Sydney, friendly staff specially for Viv and Lava. Very recommended for everyone. thanks guys

Excellent customer service. Lava was so nice during the whole process and the car quality was splendid. I really recommend this rental car.

Friendly straight forward service, easy to book and deal with. No secret hidden fees. We will happily book with them again. Cheers. …

Great service ,great car, good price , low cost rentals are the go to car rentals 10 out 10 service and best price thank you Shane Doyle

Lava was amazing to deal with. He was able to constantly assist with my changing needs for the car. Can't recommend highly enough!

Great car rental company, very reasonable prices, great cars to drive too, and very good customer service. Keep up the good work.

Needed a car, last minute for a week. All good, no problem was the response from the team here and the price was very reasonable.

Super friendly people and great service, the prices are very competitive and the car I had worked perfectly. I’ll come again!

Great service upon request. Response was fast. Very polite man answered the phone and offered best choice and rate. Thank you

Car is very good condition and rental rate very affordable. Staff are very friendly. I like the service. Good luck you guys!

Highly recommended! Really good service and really cheap compared to the big companies. Moreover, the staff is really kind!

Great customer service. They seriously do have the lowest rates, believe me I looked! Thank you to Lava for all your help.

Great experience. The car was cleaned and reliable, staffs were friendly and helpful. I will definitely use them again.

Excellent customer service with very affordable prices. I'll be returning here again next time I need a vehicle.

Great car rental service,Lava at the desk very helpful and understanding.thanks very much guys I will be back

I was need a car same day and got it straight away. Great customer service and very friendly staff …

Super friendly, helpful & fast. Nice new clean car, and just excellent customer service. Thanks so much!

the worst service, I will never recommend, be careful when you sign rent contract from this company.

Cheers Vic! Nice guy, great service. Good clean vehicle. Definitely will be back to hire again.

The best customer service I have seen in ages. Thank you for all your effort and help guys!!

Excellent customer service, affordable prices. Professional, helpful and friendly staff.

Great service on emergency time.car is far better and we are really enjoying our trip.

Thank you guys for the rental. I appreciate your support and great customer service!

Excellent service. Real low cost. 100% recommended. Definitely I will use it again.

Flexible, good value. No frills, no fuss. Give these guys a go!

Great service and price .. absolutely no problems what so ever!

They are kind and helpful. Good price also.highly recommended

Great customer service, car ran smoothly with no issues

No hassle free carrental company with great service

Great price, great service. Thank you Lava & Viv!

Not a good idea to talk politics with customers

Small company but good prices and helpful.

Superbe service and really helpful staffs

Great customer service. Great experience