Mestil Hotel exceeded all expectations with its superb rooms, deserving a solid 5-star rating. The only hiccup was navigating the ongoing road constructions on the way to the hotel, which made finding the entrance a bit tricky. However, once inside, the culinary delights were nothing short of spectacular. I indulged in a sumptuous 3-course meal that left me so content I could barely move. There's so much more to share about this extraordinary experience, but I'll leave you with this tantalizing taste. Come and experience Mestil Hotel for yourself—it's a journey worth taking! ⭐️✨
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 2
Safety
Security at this hotel is a standout feature. I couldn't help but notice the vigilant and professional guards who meticulously monitored everyone, ensuring a safe environment without compromising on friendliness. Your peace of mind is definitely a top priority here.
Hotel highlights
Luxury, Quiet, Kid-friendly, Great value, High-tech

Méstil is one of the best if not the best hotel in Kampala. The experience is well thought out. The services and amenities are great. The rooms are well furnished, functional and very comfortable. The staff members are engaging, professional and understand the value of great customer services. Their dishes are well prepared and on time. The breakfast selection is well above expectations especially the pastries that are fresh, moist and we'll presented. The executive rooms are fitted with a cooking station, microwave , fridge and hot water kettle in case one would like to make their own meals. The office desk is great for anyone seeking a remote office experience. The gardens and amenities are well preserved and taken care of. The hotel is located in a prime and secure area in Kampala. There's 24h security at the hotel. I highly recommend a long or short term stay at the hotel.
Rooms: 5
Service: 5
Location: 5

Perfect venue for a wedding reception, you can choose between using a hall or their spacious gardens, the beauty with Mestil is that they have an amazing ambience both indoors and outdoors for amazing memorable photos. The food is great, the package ranges from 3-5 course meals for your guests depending on your budget and you get a complimentary room. Sunday Brunch: I have had there Sunday brunch a couple of times and oh woow, they never disappoint, great set up, great customer service and great buffet. Spa: The Spa is incredible, they offer different kinds of massage and facials, I particularly was attracted to the fact that the Spa is extremely clean and well managed, you feel relaxed even before starting the facial and massage. Rooms: Very clean, comfortable and spacious they have both residences and rooms.

Spent a long time hearing about Mestil but personally I found it overated after an in person visit. Since its located in the middle of the city there is not very much of a natural atmosphere to it ,gives off a very artificial world like from the movie the Lorax. I am however not going to lie ,I didn't get to try the food there so I shall not step into that territory. Note:If you are looking for a spacious swimming pool like for training then the Mestil pool just isn't the place to go,it's much more designed for leisure. Something I applaud Mestil for though is the ample parking space there is definitely enough so that is something to take note of.
Service: 3
Location: 1

State of the art technology in WiFi provision Sweet smelling rooms Decorated compounds Wonderful dishes/ food Strong security Ambience is attractive and conducive Well positioned in Nsambya area Near a newly opened Arena Shopping Mall Customer service is rated 5*
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
Serene rooms and ambient.
Safety
Safe environment
Walkability
Well you can walk in easily
Food & drinks
Delicious meals here and gotten in desired time.
Hotel highlights
Luxury, Romantic, Quiet, Kid-friendly, Great value, High-tech

Rated 9/10. It's one of the best, if not the best 5-star hotel in Kampala. You're pampered from the gates to your room. Royal welcome and majestic embrace. The hotel is palatial in every aspect of its services. Breakfast and dinner are out of this world. The royal spaces and sparkling neatness gives you the heavenly feeling of holiness.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Cute and optimal
Safety
Highly secured
Food & drinks
Buffet and generous
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value, High-tech

Mestil Hotel & Residences, is the best hotel in Kampala! very safe I liked the hospitality from the security reception and restaurant the services are really fantastic The hygiene is 100% and the food was really delicious plus the breakfast, swimming area absolutly wow!! Great place to be; good activities, The area has a wide area to walkaround for fresh air. The bed are very comfortable,The rooms are awesome, The view from the room overlooking the city of Kampala. the friendliness of the staff is exceptional . Steven Musoke
Rooms: 5
Service: 5
Location: 5

This is a relatively beautiful hotel. Was there with family and friends for a brunch. The food though not diverse was well done and well presented. Tasty even. Unfortunately the bbq smoke was blowing into the dining area. Many patrons didnt seem bothered by it. Maybe because it was worth it. My main issue was the service. The waiting staff were both slow and largely lacking in observable organisation and the all important foresight. I would go back, but probably on invitation not of my own volition.
Travel group
Family
Service: 2
Location: 3

Meetup is a beautiful hotel just outside Kampala city. It has scenic views of Kampala city that you can enjoy especially when in the beautiful gardens. The venue is very good for weddings, whether indoors or in the gardens. There is ample parking that can accommodate attendees for several concurrent functions. To access the hotel, you have to contend with the thick traffic on Entebbe road, else use Jinja road junction. They have lovely comfortable suites of various capacities and pricing. I recommend this hotel for those who can afford to spend on the items.

I stayed at Hotel Mestil for six weeks while I was working in Kampala and had a wonderful experience. The rooms are spacious and beautiful, as well as the property, but the part I loved most was the staff. They were friendly, accommodating, and always went above and beyond to make us feel welcome. Brenda is the best! I also got one of the best massages of my life from Elizabeth at the spa. LOVE this place. Will definitely stay here again the next time I’m in Kampala!
Trip type
Business
Rooms: 5
Service: 5
Location: 5

Beautiful place, in and out! I loved the lunch buffet and the staff were very friendly, though one of them was very co fused. Truth is, being in Nsambya, I didn't expect such a beautiful hotel to exist in such an area. You just have to be there to believe it exists. It was my first time there and quiet frankly, I can use another visit. It's moderately priced, so any middle income earner can afford it. There's a swimming pool for the water enthusiasts and the bars are well stocked . It's worth checking out for sure!

Your ultimate place to watch the world cup, spend a night, have a coffee or a meal at the restaurant, the sophistication in the architecture makes it more a tour wowed at every view and the staff. People! The staff is totally helpful to the dot and personally I loved that receptionist that allowed me access the facilities I needed with guidance. The pool prices are affordable too but be sure of value for money for everything you experience, Mestil is that place satisfactory service meets you right when you walk in.

This was the worse experience by far. I attended a birthday party, hosted at the restaurant, planned carefully over 3 weeks, with management. Two hours before we all arrive, we're told the restaurant has decided to close for the night, and only allow a buffet, at least twice the price! Needless to say, with our dietary requirements, we couldn't eat. Neither did most of our party, as one has to plan for unforseen costs, due to a restaurant who wants to make extra money. Shame on you.

Was there for a party. The place is nice, with a wonderful view of the city, and the parking was convenient. Downside, the washrooms had no soap, and asking one of the employees around expressed frustration at management for not responding to their request for soap. I took the better part of 30 minutes engaging and standing my ground for soap to be brought to the washrooms.
Travel group
Solo
Service: 3
Location: 4
Hotel highlights
Great view

This is a beautiful hotel. Staff are friendly, the rooms are beautifully designed, clean, neat and tidy. There is a pool, spa, steam room and sauna. The restaurants breakfast and dinner buffets are the best. There is some noise every now and then, but the amazing service makes up for that. I will definitely recommend this hotel to those who want an amazing experience while in Uganda.
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5

I was here for a 5 day Residential workshop. Beautiful buildings, beautiful rooms, but the customer care is really lacking. The rooms only get cleaned when you request for it, they don't draw the curtains in the evening. The waitresses are not friendly at all. Only Nassif and Mr. Lugwe made our restaurant experience worth it. The only receptionist with care was Anne, the rest were very arrogant. The staff need serious training in customer care and hospitality

Our stay at Mestil was fantastic! The grounds are gorgeous, the rooms are huge, the pool and spa are great, and the food in the restaurant is delicious. It’s centrally located a short Uber from anywhere (even in horrible Kampala traffic), and it’s very safe and secure. The best part is the staff: they are always smiling and extremely helpful! I’d highly recommend Mestil to anyone visiting Kampala.
Rooms: 5
Service: 5
Location: 5

I've only dined here with family about a year ago, so I can't talk about the rooms. We've ordered about 8 different dishes and they were all horrible. Especially the sirloin steak, it's a scam. I don't think it's even meat, it was so disgusting that I remembered to give it a bad review after more than a year
Trip type
Vacation
Travel group
Family
Food & drinks
Horrible, worst food I've eaten in Uganda

Very nice hotel. Only the food could be a bit better. Steaks are very tough, breakfast is same everyday. Staff is excellent, very clean rooms and hotel spaces, well-kept green
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Rooms
Very big, clean, comfortable room
Safety
24/7 security makes the hotel safe.
Hotel highlights
Luxury, Quiet

I’m from SA and i chose to stay at Mestil for my visit to Uganda. Very elegant hotel. Staff is friendly. Housekeeping is up to date. There is a gym, sonaar, pool and spa. The jumping caste is put up every weekend and that’s just a wonderful add for the kids to play. I cannot fault anything about it. The food is amazing. The kitchen is 24hours. Enjoyed my stay and will definitely visit again.

Méstil hotel is the best place to stay with his five stars room, 4 stars services and 4 stars location, I wish with the best accomodations méstil has, it wasn't supposed to be at that location and for the beauty and architecture the service seems little annoying for those who stay long and know how 5 stars hotels works
Trip type
Vacation
Rooms: 5
Service: 4
Location: 4

its in a good location in the middle of the city where its accessible. the food was delicious and also their services were very fast. Highly recommend!
Trip type
Vacation
Travel group
Friends
Rooms: 4
Service: 5
Location: 5
Food & drinks
Everything that we tasted was perfect!
Hotel highlights
Luxury, Great view, Quiet, Kid-friendly, Great value

The servuce was good, the meals and options to the. The flow of events within the hotel and conference side. All was set apart and smootho.
Trip type
Business
Travel group
Friends
Rooms: 4
Service: 5
Location: 4
Safety
Quiet and secure place
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value

A better place to live with a beautiful enough environment.
Rooms: 5
Service: 5
Location: 5
Nearby activities
The near by activities are constructions of the road and buildings.
Safety
The security is guaranteed by the police officers.
Food & drinks
Delicious food with the local foods available.
Hotel highlights
Luxury

It was the worst experience ever. I ordered for a club sandwich and the waiter confirmed with me white tossed bread but the order came with brown bread and it was tasteless I couldn't finish the second piece. The second order was for pork chops, it was very hard and very dry. There is lack of attention to details while preparing the food. It's been a wasted evening.

Top-tier hotelin Kampala strategically located on Nsambya hill with a clear and the best view of the city. Their customer care is great, clean environment, good food (orders take approximately 30-40 minutes to get ready) clean toilets, and secure ample parking space. Suitable, for business meetings, parties, gate aways, dinner dates, and conferences among others!

Fell in love with the place even before I took a seat. Méstil is really beautiful. Awesome ambiance, good food and the interior design is just fabulous. Lots of cool portraits and art. I was blown away. I highly recommend it whether for a party or just a quiet night out. The rooms are good too with room service. And yes the toilets are spotless and perfumed..

Mestil is a classic hotel and residence place. It has all amenities required in place. It has a great ambient environment. They have a large spacious parking, gym, sauna, massage, two + conference halls, no contactless restaurant etc. The rooms are so comfortable for stays with 24hour service. The place is secure with 24hour camera surveillance on site.

It was such a lovely experience. We spent the new year's eve and day there. The food and service was awesome. The rooms are extremely clean, with beautiful showers and comfortable beds. We were a group of 13 and the only complaint was the door bells not working in some rooms. The staff went above and beyond to make our stay memorable. Please keep it up.

The staff were amazing from the gentleman at the reception who showed us around the facility to Sharon who briefed us about new years eve celebration bookings then the gentleman who took our dinner order the food was amazing & value for money as well the bar man who served us drinks they all kept checking if we were fine I highly recommend this place

Staff are so helpful. If you are celebrating a birthday, the front dest events coordinator Claire made me feel very special and she help to arrange our excusions to the equator and the Source of the Nile. The servers in the restaurant are very polite and pleasant. Also the cleaning staff was great.
Rooms: 4
Service: 4
Location: 3

This hotel is in its own league. Indeed a 5 star. The ambiance is really nice, architectural work on point. They have ample parking space, very nice food and a very nice service. Ideal for meetings, dates, lunch and dinner not forgetting it can be a good get away from the Kampala congestion. And its nearness to town is also an added advantage.

Very cool ambience, fresh n clean environment. I would choose this place any day any time
Trip type
Business
Rooms: 5
Service: 5
Location: 5
Rooms
Nice and comfy
Walkability
Very accessible
Food & drinks
All available
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly

This is a nice place with poor hospitality, I give it two start only because apart from the m good food and nice buildings plus a better location. These people put the lift (elevator) off we therefore had to move up the stairs. The made us wait for a very long time before we moved in to our booked space
Service: 2
Location: 4

Beautiful and exquisite hotel with more than average rooms that are spacious and really cozy. All rooms come fitted with a fully stocked kitchenette which is definitely a plus.
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Luxury, Romantic, Quiet, Relaxing

Mestil is great for foreigners who are in town for a conference or workshop. It's also a great ambiance for dinners and parties. Quite frankly, for the price, one can do better... Especially with the local food... They do have a variety of foreign foods like sea food which ain't bad.
Rooms: 4
Service: 4
Location: 4

It’s a beautiful hotel , great service but the location is a bit Challenge. Accessibility is through heavy traffic and due to road construction around it, it makes you hate accessing the hotel. But once you get into the hotel, you forget the stress you went through accessing it.
Rooms: 5
Service: 5
Location: 5

Look good from far but far from good, paid 93,000 for what can only be describe as prison food, and they had two attempts, I felt sorry for the lady waiting on us so just gave up.. paid the bill and left... Talked to the chief, he clearly had no skills with meat... I will never go back to this place again.
Location: 3

Beautiful, Serene and great for a quiet hang out. The pool area (both adult & kids pools) too offers a relaxing atmosphere, not crowded and lifeguard is vigilant. The staff have good customer care. Misplaced my phone and they got it promptly. The food was good too..had pork chops with assorted vegetables and potato wedges.

I've been a loyal customer of Mestil's Weekly Brunch. And I love it every time. The customer service and professionalism are a 10/10. Although it's pricey it's worth it. I haven't had a chance to spend a night in their rooms but Im sure I would love them too.
Travel group
Family
Service: 5
Location: 4

The food was scrumptious, loved the desert. The waiters were so helpful and service was great. However the swimming pool was rather small although the pool area was neat and clean. The prices are high but worth the food and service are worth it. Will definitely go back. But not very friendly for the physically challenged

A great environment for meetings and conferences.
Trip type
Business
Travel group
Friends
Service: 4
Location: 3
Safety
Safety guaranteed
Walkability
Walkable
Food & drinks
Great food
Hotel highlights
Great view, Romantic, Quiet, Great value, High-tech

Well the place is really calm and nice tho I didn't like the burger I had there it wasn't sweet but the fries were wonderful
Travel group
Family
Service: 3
Location: 5
Food & drinks
The burger could be improved I think but the fries were great.
Hotel highlights
Quiet

Its a beautiful, pretty and classy place You guys who have class just take yourself to this place, its the hotel in Uganda with the best bedrooms with a nice view Parking is big enough. When it comes to the view, man you can see the whole kampala from Mestil. Just go there its pretty cool

Its a lovely place. They have the best reception service ever.
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
They have a fully equipped kitchen
Hotel highlights
Luxury, Quiet, Kid-friendly, Great value

Close to town and a number of embassies including US Embassy. It's kinda odd to find but worth the tour. You'll discover its quite quiet and accessible. I went with two guests and sampled several eats ... Yum yum. Great staff and great service ... You will not be let down. Enjoy!

Good services. Receptive workforce, service is exceptional folks will go out of their way to help out starting from the cleaner upwards. But limited in terms of enjoyment must be middle class or above
Trip type
Business
Rooms: 4
Service: 5
Location: 5

Nice property located at a prominent location. Well maintained with ample car parking. Courtious staff who takes care of guests very politely. Humble in services. Good place to visit with family. Food is well prepared and good. Very healthy items. One can rely and make a visit.

Everything was so good. They've got a nice pool .... The services were good... Just the pricesdon't go with just one wallet..2 or even 3 wallets will do But all in all the prices are worth it...
Rooms: 5
Service: 5
Location: 5

A real deal of a hotel and apartment residence. I enjoyed having an upgrade to a two bedroom apparent all by myself. I enjoyed the antique look of the furnishings. No effort or cost spared to make the facility what it is. Would definitely love to visit again.

I am in the East African Healthcare Federation. The Mestil location has been convenient for our visits to various hospitals. The service and ambience is relaxing in the midst of a busy season. Well done.a
Rooms: 5
Service: 5
Location: 5

It's a beautiful hotel with both interior and exterior design with Enough security, they prepare delicious intercontinental and home meals. As you're entering there you're subjected to a number of security checkups. Very hospitable I really recommend it

Serene wall paintings, warm and welcoming environment. Great professional services and superbly organized. The apartments are homely and well serviced. A great place to reside, hold business meetings, family outings, photography, seminars, workshops..

Its a nice hotel, strategically located and easily accessible, with the best customer service in kampala.
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Friendly and helpful staff right from when I enter the gate. Elegant place, the selection of teas and coffees is fabulous, So much to choose from, the food was fantastic and excellent hospitality. The outlook of the place instantly makes you relax.

I had the opportunity to attend a one week academy engagement at Mestil Hotel organized by NSSF, Mastercard and Outbox and really.loved the customer care and the catering service. You guys are on point.
Service: 5
Location: 5

It is a very clean, cool, relaxing and spacious environment. A good get away from city chaos. The food was great. But customer care needs to be improved. There was no one to show vistors around. We needed to discover everything by ourselves.

Mestil hotel has good services and it is near the capital city of Uganda also near the Airport. Great food and conference hall also good garden parks for weddings and security is tight.
Rooms: 5
Service: 5
Location: 5

Great ambience and good food. I loved the general outlook more than the services. A place worth visiting. Washrooms clean, no wet floors, and kind reminders to wear masks, automated hand sanitizer, which i s very important in these times.

We had an amazing dinner over here in a cozy and lovely restaurant plus great food, drinks and pastries.
Trip type
Vacation
Travel group
Family
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly

From the driveway you get this feeling of calmness...like you are headed to just chill. The staff are welcoming and helpful. Great ambiance, food and drinks were worth it yay. Surely will do this some time again... …

I love the nice linens and good quality bed for my rest...staff are very hospitable
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Loved the live music, their desserts and food menu is good. I felt at home, the lady that worked on us was very friendly.
Travel group
Family
Service: 5
Location: 4
Hotel highlights
Great value

Location is wonderful in the middle of the city. Easy to access most services, it's clean, well designed, helpful staff. Professionally trained people and big parking
Rooms: 4
Service: 4
Location: 4

Great service and clean, though it seems sounded in a construction zone.
Trip type
Vacation
Travel group
Family
Service: 5
Location: 4
Hotel highlights
Luxury, Romantic, Great value

Attended a meeting in a well laid out room and the lunch I had was well prepared and delicious.
Trip type
Business
Travel group
Solo
Service: 5
Location: 5
Hotel highlights
Luxury

This is an awesome place. It's smart...awesome services Parking lot is enough and clean , security wise it's one in a million, Ohhhh My God...every human being needs to spend an hour or a night here for once ...

The service is excellent. The ambiance is super. The residences are world class. Breakfast, lunch etc are beyond 5 star layers rating . The price is reasonable. …

Clean, stylish and comfortable rooms. Excellent amenities, the breakfast is good and the service is superior. This is my favorite hotel in Kampala.
Rooms: 5
Service: 5
Location: 3

Beautiful place, food is great, staff is friendly and some go out of their way to make sure guests feel welcomed. Special recognition to a staff member called Rema - outstanding service.

It's a very nice and has condusive environment. The people there has a high level of integrity,,, I really loved the way they welcomed me. Go out there and enjoy to the fullest …

The staff are the most friendly and helpful people you will ever meet!!
Trip type
Business
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Luxury

Very convenient and Good place to relax
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Beautiful setting, Amber Restaurant is small and gets easily crowded. The lunch crowd are tightly packed and very noisy. The hotel is smart, staff accommodative and efficient

The architecture, interior design and landscaping are top notch. What a peaceful oasis in the centre of town. I just wish service was a bit faster and more attentive

This place is new but public transport need to be near eeeeeh... I walked far from hotel to get bodaboda eeee
Rooms: 4
Service: 2
Location: 5

Great rooms for meetings, working Air conditioner, provided notebooks and pens. The meals were on point
Trip type
Business
Travel group
Friends

One of the best hotels in Kampala. Best rooms, service is top notch and the location is perfect...
Rooms: 5
Service: 5
Location: 5

Our wedding reception party and nuptials were held here. Beautiful and clean place. The service and food was great. Thank you Mestil Hotel!!

Absolutely loved my stay here, great reception and warm staff. Will be coming back.
Rooms: 5
Service: 5
Location: 4

I will always enjoy the evening with my children and family at this point thanks
Rooms: 4
Service: 4
Location: 3

The banqueting services are generally wanting. Food, choices, options, portions wanting.
Service: 2
Location: 1

These guys have really made it clean & cozy. What can I say?
Rooms: 4
Service: 4
Location: 4

Very nice place. Nice food, welcoming staff and good facilities. High speed internet available too.

Great place.i love the place
Rooms: 5
Service: 5
Location: 5

Very sweet and nice place to chill in Very cool place So elegant …

They have nice cake nice food proper parking good even for birthday treat

Good ambiance. You just need to revise your rates …

Urban city faithfulls home away home master bedroom!

Not bad place coz it has nice places to relax