MNS Motors is a Used car dealer located at 710 Eastern Ave, Newbury Park, Ilford IG2 6PF, United Kingdom. It has received 100 reviews with an average rating of 4.1 stars.
Monday | 9AM-5PM |
---|---|
Tuesday | 9AM-5PM |
Wednesday | 9AM-5PM |
Thursday | 9AM-4PM |
Friday | Closed |
Saturday | 9AM-5PM |
Sunday | 9AM-5PM |
The address of MNS Motors: 710 Eastern Ave, Newbury Park, Ilford IG2 6PF, United Kingdom
MNS Motors has 4.1 stars from 100 reviews
Used car dealer
"Please do not buy from this company! You’ll save yourself a whole lot of hassle"
"I am unfortunately an unhappy buyer"
"Bought a car from MNS about 8 months ago"
"I recently purchased a new car from MNS Motors and was extremely satisfied with the service I received from start to finish"
"My first contact with MNS motors was 8 years ago when I purchased a seven-seater car, their service was outstanding and did not encounter any problem with the car"
Please do not buy from this company! You’ll save yourself a whole lot of hassle. I wouldn’t be surprised if they wrote their own reviews, they’re that dodgy! After about 4 month of trying to recieve my money back on a car that was ‘sold fit for purpose’ with AA cover and a brand new MOT, I learnt after taking it to a mechanic (3 weeks into purchasing the vehicle) that it was actually for scrap. The only way I got my money back was by contacting trading standards and citizens advise. Even then I didn’t get back the full amount because of the ridiculous amount of mileage they said I’d used had been deducted from the price of the car, as well as the £400 I lost out on insurance for. Here’s a list of the problems the car had: Both front shock absorbers are leaking Handbrake cable is snapped Driver side wishbone ball joint has perished Passenger side steering rack ball joint has perished (these are particularly worrying as the latest MOT only mentioned excessive play which was apparently fixed the following day, however, had this issue been attended to then they would have noticed the following passenger side tie rod end which had also perished) Botched head gasket repair Clutch urgently needs replacing Radwell has been used to fill a radiator leak, meaning that water has been used instead of coolant to prevent anyone from spotting if the head gasket has perished or leaking Cv boot leaking Holes in the exhaust have been filled with putty Rear exhaust mount is broken. As you can see, that is a lot of problems for a car that was ‘checked and serviced with their in-house mechanic’ and they couldn’t have occurred in the 3 weeks I drove the car before it sat on my drive for 4 months because of fear of driving it . MOT had been done a month before I bought it and failed for a perished ball joint and somehow passed the day after, but when I got it checked approx 2 months after the MOT had been done, the ball jount hadnt been fixed. I did raise my concerns with the dealership because the MOT comany they use was 2 minutes round the corner from them. Also the mileage on the MOT was more than when we bought it suggesting the clock had been turned back. The customer service of the staff at the company was beyond disgusting. Please DO NOT BUY FROM THIS COMPANY!
I am unfortunately an unhappy buyer.. Bought a van in October 2018 and was initially very happy. Also aware second hand vans are never going to be risk free. Have since had to spend over £600 on broken parts including a new clutch less than two months after purchasing. MNS recommended the garage by them to save money. The mechanic called me seemingly quite shifty saying the clutch would take time to wear in and the van may jerk a bit. A month later it was still not working properly so I took it to another garage who found a broken pipe by the clutch. Another £220 bill. I suspect the garage knew about or even created this problem but who knows. Just two weeks later another warning light came on but the part is so expensive to replace it’s not worth it. Cleaning it out (another bill) is working for now and the van seems to run well after all this work - at least for the moment. I also discovered the tyres were 10 years old and extremely worn. I contacted MNS explaining my disappointment for the amount of money I’ve had to spend and received no response. Do not use their recommended garage - get your own to avoid conflict of interest. MNS did not properly check over this van prior to selling, I do not trust the garage they use and am very disappointed to have had no reply.
Bought a car from MNS about 8 months ago. This 5star review is overdue, should have been done long ago and it's well deserved. The car is 9 years old but it is in pristine condition. No problem whatsoever with the veicule. And the customer service is absolutely brilliant. I never felt pushed to close the deal and as a first buyer the support was really good. They drove the car straight to my door which was really convenient considering I wasnt insured. And the final touch that gave me complete confidence in these guys: when Sohail parked the car at my door, he spoted that one of the tyres was not in best condition and was prompt on saying they would cover the cost and if I needed any assistance he could come back the following they to help. Now please bear in mind that MNS is in east london and I live in northwest london, not exactly down the road. And they could have got away with the bad tyre as I didn't notice the condition at all, but no.... I guess they understand reputation and safety are too important to be messed about. Seriously amazing customer service! I've called them a couple of times for advise and they are always available to help. Overall big thank you and I know exactly were to go when the time comes for me to get a new car :)
I recently purchased a new car from MNS Motors and was extremely satisfied with the service I received from start to finish. I dealt directly with Sohail who is very professional and clearly knows his Business. He offered me guidance on the purchase of my vehicle and advised me about a small problem there was with the air-conditioning. As I was keen to have the car straight away Sohail reassured me that he would get it fixed at a more convenient time for me. True to his word the air-con is now all fixed and they even gave me a courtesy car to minimise the inconvenience. I have since recommended a few friends who have both successfully purchased new cars and have been as happy as me. As I work in retail myself , customer service is very important to me & I was very impressed with my dealings. Well done to Sohail & team , I will certainly return if I am looking to purchase another vehicle in the future and I will continue to recommend you to friends and family.
My first contact with MNS motors was 8 years ago when I purchased a seven-seater car, their service was outstanding and did not encounter any problem with the car. I recently sold the seven-seater because my kids are all grown up and need a small car. I went back to MNS Motors due to the good service I have received with my last car and recently purchased another car. I found Sohail the owner to be very approachable, helpful & polite. Sohail provided me with informed options which enable me to make informed decision with my new purchase. I also found his after sales service outstanding. I received a phone call after my purchase to check on how I was getting on, also to know if I was happy and satisfied with my new purchase. I was also informed not to hesitate to make a contact if a need arise on any issues with regards to my new purchase. I am extremely happy and pleased with MNS motors service. I will therefore recommend MNS motors to friends and family.
The car we were looking at didn’t appear to be ready for sale as advertised. It was dirty both inside (chocolate on the seat) and outside. The mileage on the clock is 3000 miles more than it was advertised at. He told us it has had 1 previous owner whereas the advert mentioned more. Poor customer service overall and a car that doesn’t match the advert. At the show room we were trying to ask the salesman questions about the car and instead of answering them he kept trying to get us into the office and then proceeded to ask if we can afford the car. After asking for a test drive or if we could at least be driven in the car, as he seemed very hesitant, he scoffed ‘I can drive you all the way to Southend but if you cannot afford the car there is no point’. We had mentioned on numerous occasions we plan to buy the car today if it met expectations and we were repeated met with patronising and derogatory comments. Disappointed and wouldn’t recommend.
Went for a test drive a low mileage Polo 1.4 and was met with great customer service and patient selling. I left and later and explained I love the car, forgot my credit card at home and I would be giving a deposit the following day to reserve the car. As promised the next day I called with card in hand to give the deposit and was met with ‘I’m sorry you said you would call later that day, I’m taking a deposit off someone now in the shop’ Clearly my conversation with one salesman was not passed onto another which is extremely frustrating as it doesn’t come across a very busy business. Ofcourse if I had a deposit I wouldn’t be in this scenario but hey they had my number, we agreed a time I would call back and they failed to live up to our verbal agreement. Hope they learn from this mistake that communication in vital!
Just purchased a motor from MNS for my elderly parents who unfortunately had an accident and wrote their car off. I dealt with Chakra at the venue and can only say good things about him and the service he provided. Chakra was both courteous and caring with regard to my disabled mothers requirements and needs and gave a thorough account of the stock. Whilst deciding what to do he was not pushy and made me feel condident a relaxed. He was very efficient with regard to the paperwork and knows his stock inside out. From what I've seen so far the car appears to be good value and sound, but as in all second hand car purchases only time will tell but so far so good. Congratulations on what appears to be a very well run honest business who I would highly recommend. Thank you Chakra.
I had been looking for a small automatic car for my daughter, I was passing MNS and stopped for a look I was supprised at the selection of cars on show, I spoke to a salesman who was very helpful and suggested I came along with my daughter and test drive a couple of cars which we did, She purchesed a car and is very happy with it she has had a small problem but it was resolved very quickly they even came to our home to put it right.I like this company and will use them again. No one was pushing her to buy but was giving us adivce when we wanted it,The car is 8 yrs old its not going to be perfect but we are very happy with our Honda Jazz and the service we received.
After seeing a Ford focus CC advertised on Autotrader I rang MNS motors and asked for a video of the car for further details. The video was sent promptly by Whatsapp and I realised this was the car I wanted. I rang MNS and confirmed I was interested in buying the car, Hassan the proprietor went through all the details and arranged for an outdoor viewing of the car, the car had been well prepared and was exactly as described, We completed the deal and it was arranged for the car to be delivered the same evening. Sure enough the car was on my drive by 5.30pm sanitised and in pristine condition, All in all an excellent transaction with real service
In Feb 2013, saw silver Clio which I liked, showroom was busy but I waited and had a test drive with owner of MNS. He was a nice guy, no problem with him. The next day I called and said I wanted an independent inspection on the car which I had arranged. Report came back with two minor faults, needed a new battery and rear coil spring broken. MNS rectified the problems and I bought the car. It is now Dec 2013, and I have had no problems with the car. I dealt with Chakra at MNS and I would use these guys again. ****December 2019, still got this car and same battery! Had no issue with this car at all****
Spoke to a pleasant Gentleman a few days ago to advise that I would be visiting to see a car that was advertised via the AA cars website. Found the man on the day to be a completely different person, extremely rude and unwilling and not wanting to sell the car. Walked away from what would have been a sale to go see another similar car which I ended up buying. Was unwilling sort out a small snag on the car. Unsure how the 3 month warranty would work if he was unwilling to fix one small thing pre delivery. Wont be recommending MNS motors.
I normally look at the much larger dealerships and was looking for a car online some months ago. Luckily, I came across an ad from MNS Motors. The car was low mileage and in excellent condition. I couldn't believe my luck, bought the car and have been really happy with my purchase. A few months later I noticed a problem with the horn not working. The staff are amazing and got this rectified. I'm a very happy customer. I noticed they have a good variety of cars and will be checking them in the future. Thank you MNS Motors!
Perfect service from the initial call with Hassan to then collecting my new car. Hassan is very personable and so easy to deal with. I was nervous changing over from driving a manual car to automatic. Hassan was very helpful and patient. He talked me through everything in detail. The whole experience was definitely 5* and beyond. I would highly recommend MNS Motors to anyone. Hassan clearly cares about what cars he sells and is passionate about providing excellent customer service too (Thank you! )
One star for having the car I liked. Customer service was SHOCKING. He kept coming and going throughout our visit, flaunted money saying ‘he does not need it’ ‘he bought his daughter an expensive £800 bag last week’ to insinuate that he is telling the truth about the car working. Furthermore he raised his voice when we discussed some concerns with the car and was overall terribly unprofessional. Car we believed was also not in the best condition to what he was saying it was.
Bought a car for my wife here and the service was excellent. Very friendly, helpful and informative regarding the car that we were about to purchase as well as advise on servicing and maintenance as I was not overly familiar. We also negotiated a very reasonable deal that saw us getting the new car, with a p/x that was satisfactory for both parties. I would be searching for a new car for myself soon and this would definitely be my first place to look.
Had to post.surprised about high stars. I bought a Honda jazz for a friend a few years ago from this place..Car was horrendous. No coolant bottle, no air con radiatorto name but a few issues...They didn't fix it with shoddy repair work done. Main dealer said it must've been an unrecorded accident car looking at number of faults. Guy played the, I have family line..My friend fell for it and was left out of pocket. Would avoid like the plague.
Excellent service by Hassan. Initial contact online and telephone. Hassan was very friendly and quickly supplied 3 videos of car so i could view. Deposit paid and car delivered (free of charge) at time arranged. Test drive and checked car. Excellent, better than the video showed. Quick transaction via BACS and car was mine. I would definately this Company and will definately use them in the future! Well done all and thank you! Jon
Raised some concerns with the car upon view, and as a response we got met with a raised voice and rude behaviour. As a comeback from the our concerns with the car, we was told he don’t need the money, and then went on about all the money he has, and stuff he bought his daughter. But after showing interest in the car he raised the price £200 and thought we didn’t notice. Clearly needs the money, and selling faulty cars
Super service when we bought our new car from MNS Motors. Gave us what we wanted for our old car. No sales pressure. They paid for a minor electrical repair that occurred after we got the vehicle home - even though it had been fine when we collected it - no quibbles. They even posted our children's favourite cd to us that we left in our old car... no charge! Great service - thoroughly recommended.
I bought a Red Colour Hyudai i20 from MNS Motors in March 2019. This is my first car in UK. The car is really nice and also the overall process of purchasing was smooth. The owner of the shop dropped the car all the way to my house. I have driven the car till now and no issues. I drove all the way to Scotland during Summer and almost driven 5,500 miles till now. No issues in the vehicle.
I purchased a Vauxhall Corsa from MNS Motors in May and dealt with Chakra who was very helpful. I had a few minor problems that Chakra sorted out . I am happy with the service I received ,and would recommend them. Lots of car dealers take your money and then dont want to know if you have any problems. MNS motors give a great service and want their customers to be happy.
We bought our first ever car from this shop over a year ago. The salesman understood our needs and helped us to find the perfect car. It was love at first sight. We had a small problem with the car a month later. The staff was so professional and quick to solve the issue. If I was still living in the area I would’ve buy from them again :)
I purchased a Nissan Pixo from them and it is amazing, the car running perfectly it is like brand new i love it, and unbelievable when i was there i checked a few cars but all was perfect and well maintained. The Seller (Hassan) , i will be honest he is the kindest person i have ever met i can only recommend . 100% pozitiv. :)
Came to MNS Motors looking for my first car to commute to work. Chakra was extremely helpful throughout the process and wasn't pushy at all. In the end he gave me a great deal on a Renault Clio which I was extremely happy about. Cannot recommend MNS Motors enough to anyone looking for a car around the East London/Essex area.
Bought a lovely megane from these gents in June 2018 and have yo say I couldn’t be more happy! The car goes back and forth to Manchester from Essex at least once a week and has never missed a beat, the car was sold to me at an extremely fair price coupled with brilliant customer service! Thanks for a brilliant car!
These guys sold me a vehicle with a check engine light on . well it went on within days of buying it smh . since buying it in december already i've spent over $600 on maintence . it needed a oil change + tune up because someone put the wrong spark plugs in it . i personally will not go here for another vehicle.
I brought a fiesta from here back in August and got around to writting a review. They were great! It was my first car so didn't know what to expect but I have no regrets. They also got in contact with me a few times to ask how the car is and if everything is ok. My experience couldn't have been any better!
I am very happy with my recent car purchase from MNS and the service from Sohail. He clearly knows a lot about a wide range of cars and has very high standards for the cars he sells. He provided objective advice and guidance with no hard sell or no pressure, which was much appreciated. Highly recommended.
We found MNS online through AA Cars, so knew they would be fair people to deal with. Mr Hassan could not have been more helpful and went the extra mile to make sure the purchase went very smoothly. He even delivered the car personallyto us in Watford. Would have complete faith in recommending him.
Clocked vehicle! If you are looking to purchase any car from here or anywhere else use vcheck.uk to check the history. Do not rely on hpi or aa check. The vehicle below might have been advertised in good faith from this dealer using their own hpi checks but always check yourself using vchek.uk
I bought a Toyota IQ at MNS motors and was really happy with the service I received from Hassan. He was helpful, friendly and extremely polite. He delivered the car to me personally and I’m very pleased with it. I thought the video showing the car inside and out was a really good idea.
Really great experience. MNS delievered the car to my door from the otherside of London. Despite being an older car it was in excellent condition. Excellent customer service MNS value repeat business. They offered a warrenty of parts and labour and threw in AA for the year
The guys at MNS are extremely quick to respond to queries and gave an excellent delivery service on my recent purchase. I dealt with Hassan who was very helpful and I wouldn't hesitate to purchase future cars with them. Great customer service and great car. Thank you.
I recently purchased a car from mns motors and it was so easy from the start, Mr hassan was so helpful he went above and beyond to make my experience as stress free as possible. Mr hassan personally delivered the car to my home, I highly recommend this company.
I recommend MNS Motors to anyone looking to buy a vehicle especially if you're a first time buyer. The staff are knowledgeable and very friendly AND they are honest, something rarely found in sales people these days. Easy to find location as well.
Highly recommend MNS motors. Hassan was very helpful, polite & not at all pushy. He was so patient when there was a problem with payment through my bank. Nothing was too much trouble and he even delivered the car to us. Very happy with the car
About 2 months car started making noise took to garage and said the exhaust underneath was all corroded so had to pay to have a new pipe fitted.... company didn't do anything regarding selling cars like this. Would I go back here again... NO.
What a lovely lovely man Hasssn is. Sooooo very helpful not pushy at all a really genuine person. His cars are in top condition. Would be confident to recommend him any time. Brilliant experience all round. Kim & Mark from Wandsworth/Romford
I bought a car from here a few weeks ago and it was worth it. Very good customer service and everything was explained clearly. The dealer cares about his customers and I am pleased with my car. I would recommend this place to everyone.
Great service, helpful staff and what I liked the most was there was no pressure to buy. The staff were available but I didn't feel like I was being followed around we were allowed time to look around. I would definitely go back.
I bought my first car here Hyundai i20 in July 2018 and I'm very happy with their customer service and they delivered the car next day to my address. Car nearly 5months owning it and still perfectly in good condition..
My wife and I have bought two cars from here and will definitely go back again. There is no hard sell, and what you get is a friendly, honest and helpful service. All the things you want from a car dealer. Many Thanks.
Excellent customer service, we found the car we liked, discussed our trade in with Hassan and within 24 hours we had concluded the deal, which included the car being delivered over 200 miles to us on a Friday evening.
Traded in an old van and bought a Nissan Note a couple of weeks ago - very good service from Sohail, clean and tidy car and he followed up with a call a few days later to check that all was OK. Trustworthy people..
Bought a Mazda2 here last year. Was very happy with their service. They let me test drive the car and they fixed a broken window free of charge when we pointed it out and they also delivered it to me in Maidstone.
Great customer service, went out of their way to get the vehicle to me and the vehicle (honda civic) is exactly how its was explained on the advert runs and drives great would definitely recommend
I bought my first car from here and it is amazing. The transaction was easy, viewed it on a Monday and was driving by Wednesday! Cannot thank you enough, would definitely buy from here again.
DONT BUY FROM THESE PEOPLE. Con men, sold me a yaris with faulty electronics, told me I had to drive it every day to stop the battery from dying, then refused to give me a full refund.
Excellent friendly service. I bought my car with MNS Motors a little over a year ago. I was so happy with the service and the car that I came back to buy my son's 1st car from them.
My second review. I’d like to say thank you for the service you provided. Having a problem with the car I bought, my car was picked up , fixed and returned same day. Great service
Poor attitude. Absolutely hurendos customer service. Didn’t open on time and so rude on the phone. If there was 0 stars I would chose that. Stay away very awful experience
Really happy with the Honda Jazz we bought and the service at MNS. Sohail was great; he even chatted with my 2yo while I did the paperwork! Would return for our next car.
Very friendly and helpful service! I was driven all the way home in my new car as I wasn't insured yet. Also very happy with the new car. Can recommend!
Really grateful to find a reliable and professional used car dealership :) Would absolutely recommend the team to everyone Thank you for your help.
The purchase transaction was handled by MNS MOTORS professionally. I was very happy with the whole process. Well done MNS. Keep up the good job.
Hassan is very helpful & not your usual pushy salesman. He does everything he can to accommodate your needs, I'd definitely recommend MNS sales
my husband and I have beought three cars from mns and been very happy with the service.they are very helpful with everything!
Hassan is great, very understanding and so incredibly helpful. I highly recommend this place if you're looking for a new car.
Good cars, good service, if you are looking for a good dealer and friendly service, then this is the place to look first.
Excellent service from Hassan, imported a car to Ireland and he couldn't have been more helpful.
Absolutely lovely owner, offered competitive price for the car. Would definitely recommend
Excellent service. Unfortunately they did not have the car we wanted.
Great service, easy to deal with made buying a car really pleasant.
Very happy customer, customer service was brilliant and helpful.
Great customer service and they had the right car for me.
Honest and helpful family run business. Highly recommend!
Over priced salvage cars. From Copart. Scrap cars.
Няма паркинг за клиенти и търговците не са любезни
Friendly service from qualified staff! Recommend!
Nice and friendly people to deal with
Good showroom for economical cars
Helpful, honest and reliable
Honest and reliable guys!
Poor after-sales service
Very nice people!
Very helpful
Con artist
Good
627 reviews
140-149 Mayow Rd, London SE26 4HZ, United Kingdom
589 reviews
Heathrow, 79 New Rd, Harlington, Hayes UB3 5BQ, United Kingdom