We had a somewhat complicated first experience with a bicycle repair. The repair carried out did not correct the initial problem. On the other hand, the staff was able to correct the situation in a very courteous manner and very quickly. I believe that the staff and their professionalism are the strength of this company.

there wasn't what I was looking for. But I had fast and honest service. A guy who wasn't too sure but who told me that it wasn't his department (been there done that) but who wasn't afraid to try to help me until his colleague became free. And the welcome by the dog was a nice touch :)

I searched and shopped in Quebec to have my electric bike battery rebuilt; rare and too expensive until EchoSport was referred to me in Marais. A 5 star for EchoSport and Calvin who rebuilt my electric bike battery at a good price. Excellent service. I recommend.

I will definately order online from these folks again! Super attentive and available to answer any questions I had, clear communication, and items arrived quickly and on time as promised. Genuinely seemed happy to help me out, very upbeat attitude on the phone!

Very bad service... 1 month waiting to repair my bike wheel. Several factual calls for follow-up. No return calls from employees and the manager. Moreover, my bike wheel has never been repaired. Écho Sports, please don't justify responding to me in comments

The talented & accomodating staff saved my QC mtb vacation! Thank you for being open Sunday and your willingness to spend the time required to repair my bicycle. When I'm next in QC I know exactly where to go for all my mtb needs. Thanks again!

I must admit that today I had one of the worst shopping experiences of my life in your store... A stupid advisor who absolutely wanted me to buy boots that were clearly too small for my feet... despite the fact that I mentioned to him that

Do not order online from this store if you live outside of Quebec and cannot speak French. I tried calling customer service but unfortunately I could not understand the French automated machine. I also emailed them but they did not reply

I'm a little mixed about my experience at Echo Sports. At first glance, my partner and I were well received by the salesman on the floor. He was interested in us and really took the time to answer our questions since we wanted to buy our

I went there to see how much they would give me for my 2021 K2 raygun snowboard in good condition (currently new worth 444.99 USD + bindings and they only gave me $100 cad. I don't think they are expert or connoisseur, because even their

I have never had such bad service in Quebec. I was happy to support a local business, but I wasn't even able to! The seller would not let me see the equipment I wanted to purchase; I should have made the purchase before!? What nonsense!

DO NOT ORDER ONLINE unless you want your equipment to arrive damaged! They shipped my skis in a very thin cardboard box with NO protective padding whatsoever. I have no idea why anyone would think it's okay to throw a brand new pair of

Lack of professionalism for internet orders. Makes you wonder if this is not a fake site. I received my order shipping confirmation, but no tracking number, 48 hours later. When contacting them, I was told to check my spam (instead of

Buying a children's bike online. The bike arrives in a box which is not the original one. The bike is marked and scratched all over. The tires are worn... it is clear that the bike has already been assembled and used. There is even a

I purchased an ETcycle F1000 last June. This is my 4th electric bike. I have never had a bike as remarkable as this! Of course, 200 kilometers in Quebec is impossible for reasons of slopes, climatic conditions, etc. etc. But I do

I had a collision during my last ride with my bike. The front brake was hit! I headed to Echo Sports immediately. Nicolas at the service counter greeted me and fixed the problem quickly. Fast and courteous service! I recommend !

Order processing and super fast delivery. The skis were very well packaged and very clear instructions were provided for installing the bindings. I really liked my purchasing experience and I highly recommend it!

Delivery this morning of my bike by Mr. Clément... Explained to me very well the operation and components of my electric bike... Clear explanations... Well done and very good service!

After a few calls about a paint defect on the frame of my electric bike, they came to deliver me a new one. I also very much appreciated the wise advice from Clément Bédard.

I received confirmation that my order is ready. After showing up twice, I was told that it was in the warehouse and that they did not have the staff to take care of it.

I bought one and cycle 1000 supposed to do 200km I do 50km and I have a square battery left It's not normal. I only have 103km done with it The service is excellent.

I had the pleasure of doing business with Echo Sports Vélo today at 550 Rue du Marais, Quebec.. I have to say BRAVO to the whole team. You have my business for life.

Incredible service! Mark has very good knowledge of the local favorites and is probably the best guide in town. Would definitely visit the place again.

I checked the store online, did my order online, and the material arrived as expected and the timings met the ones described on the website.

Bought an electric bike here, broke two weeks after I bought it. Found out from an employee this happens often, and the bosses don't care.

Got 2 pairs of Elan skis. Quick shipping, great price, all in all great service. Product as described. 5/5 stars. Highly recommended.

We have been renting bikes from this place for 2 years in a row and it is still as pleasant as ever. The employees are great!!!

Quantity and quality are there. Experts and advisors on site. The place to buy your skis. After-sales service, incomparable!

Ski equipment rental of excellent quality and in great condition for my daughter, I am really satisfied! THANKS!!

Very good service and very fast delivery, my skis were well packaged I recommend Echo Sport without any problem…

please send my package to the Echo Sports store in Quebec City.550 rue du Marais local 190 Quebec.Que. G1M-3R1

Excellent purchasing experience! We received very good advice and the after-sales service is impeccable!

Excellent online ski rental service, the skis received are in perfect condition for the season!

Fast and impeccable service. Thank you for a quick job that saved me a lot of trouble.

An outstanding service, which is attentive, fast and very professional.

I ordered brand new skis online. Great price fast delivery. Merci

Excellent customer service and super fast shipping! Merci!!

Excellent service

Excellent service

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