This has been my home Massage Envy location for over a decade. It's one of the best Massage Envy locations I've ever been to - and I've been to many across the East Coast while traveling for work. Emma the manager is absolutely lovely and the front desk staff are always courteous and kind on the phone. I highly recommend this location!

I have been going to massage envy for ten years. Best massage I have ever had at a very reasonable price. The rooms are spotless, the staff is very helpful. Do yourself a favor and get an hour massage, go home and have a glass of wine....I think this is how the "other half" lives :))

Taken back late , released early so I didn't get the full hour. Was over charged for service.Told one price charged another. The place looks dirty. The place is not as nice as 215 and Decatur, The staff is not as professional as other locations. Don't waste your money here.

My husband and I have been to many massage therapists over the years and Joel is by far the best. He tailors every massage to your specific needs and truly cares about you getting better. All of the staff is great but Joel is the reason we keep coming back.

Naomi at the front desk is fantastic. She always remembers your name and is a great conversationalist! Joel is the best massage therapist I've ever had over a period of 7 years of getting massage therapy. I love coming to this location because of these two!

Pricing is a little high, and the massages can be less then optimal if your looking for corrections in specific areas. I went for my neck, and my lower back ended up being the focus point... It wasn't bad, just didn't release the areas I needed.

First off I gave this place a fair chance. I had a membership for several months before I cancelled. I decided to cancel bc Mediocre massage after mediocre massage was no longer worth the money. they take you back late and let you out early

I am moving out of state to live with my parents to a place where there is no massage envy locations within several hours drive. Since this is the location I normally go to I had called several weeks ago to ask what I needed to do to cancel

Very disappointed with reception. Had an appointment for a massage today—-came in and the masseuse told me could not perform deep tissue due to an injury, which they saw I prefer on my profile. Said I understood, no problem—-would rebook. I

My massage started almost 10 minutes late and ended early. The masseuse asked if I wanted to see what would help with relaxation, had me get dressed and came back with some sort of device that he used on my back over my clothes. Thought it

The girl up front was really nice. Did a good job welcoming me in while she had 10 things going on at once. All of the staff I encountered were friendly. The massage therapist was good. She focused on my tense areas. I gave 4 stars because

The massages there were great! When I was setting up a facial, the person I talked with recommended the microderm facial. She boasted about its benefits over a traditional facial, yadayadayada. So I signed up. Honestly, afterwards, it was

If I could give this location 0 stars I would do so graciously. As not only a former customer, but a former employee, this is one of the worst experiences I’ve had at an establishment like this one. The Front Desk Associates and Therapist

I had been going there for two years. Every time I found someone that worked good with me, they would leave. This happened several times. I found out that almost all the masseuses have a side personal massage business. Then why am I going

This is my first visit to this branch. Reception was gracious even when I did not follow their protocol and got me checked in quickly. I had a 90 minute massage with Azucena.G. She started with asking if I had any specific needs and then

I had purchased my dad a massage for his birthday last week and upon picking him up he had informed us that it was probably one of the worst, most unprofessional establishments he had ever been to in his life. said he could hear laughing

I had an appointment schedule for 2:45pm, I arrived at 2:50pm. I was taken back at 3:10pm (20 minutes after my arrival) it was only because I went up to the front and said I needed to leave by 3:50pm latest that I was finally taken back.

I love this place. Massage Envy can be sort of a mixed bag since they're franchises, but this one is definitely a great location. The front desk staff are lovely and VERY patient -- I consistently have billing issues (not their fault at

I’ve always had a wonderful experience with all of the masseuses at all the location but today, was just disappointing. I rate massage envy, as a whole, FOUR stars. I would’ve rated it as a FIVE if it wasnt for my bad experience today.

For years I have purchased a membership for my wife that cost over $500 and I guessed they converted that into points... well we had received a letter from our kids school that he might had been exposed to Covid, we immediately try to

I had an amazing 90-minute deep tissue massage with Courtney, using CBD lotion. Courtney's professionalism and skill were outstanding. She expertly eased my muscle tension, and the CBD lotion added a soothing, rejuvenating touch. The

Terrible massage and arrogant customer service by management. The staff on TWO separate occasions quoted incorrect pricing, only to disclose a MUCH higher amount AFTER the massage is done!! Ridiculous pricing for these incompetent

I had a massage with Melissa and she did awesome. The staff was really nice and helped me fix another appointment issue. The manager needed to get involved and she very nice as well. I am really happy with my experience!! 5/5

My experience was awesome! Everyone there is super friendly and I found the staff to very helpful. The massage therapist listened to my needs and addressed them. The prices and quality of service is fantastic!

Unfortunately there is just never enough massage therapist or estheticians available. They always cancel my appointments because someone can't come in. It's not a worthwhile investment.

I was told yesterday that the manager would call me. It is 7:00 PM, and I have not received a call! I am not the type of person that types up reviews. I will go to the manager and

I went in for my usual massage, My massage was the usual great service no complaints there. I had a horrible experience with The front desk Tonya. She was rude and acted

It's massage, what could be bad? Clean and functional restroom, relaxing atmosphere. Parking at this location can be a challenge as it is located in a busy retail center.

I had massage many therapists. They massage so good but the one thing i did not like is have to book long time and not convenience for me. Waste my money. Sarah Owens

Run! Don't walk to another location. Massage Envy is the first franchise spa that I applied for. On my very first