Really really disappointed! Twice now i've tried delivery from this restaurant using its app. And twice they've forgotten items from my order and all they will offer is a refund and not a redeliver. Won't be using this store for any future app purchases unless it's in person as can't trust them to do their job! More

Why is it, I order the most basic burgers but get put in the waiting bay every time....it's cheeseburgers what's the wait. But then they come out cold anyway. Also is it too hard to line up a slice of cheese ‍♀️ all the burgers slapped together, looks like a 2yr old did it

went in was kept waiting & while I was there there was a safety incident involving a fall which the staff didnt seem interested in until they were basicaly forced to resolve, during which time my order came up but was cold so didn't end up taking & got a refund Lift your game.

Gets food incorrect regularly, throws the food in the bag... honestly doesn't seem to care that it's Ur food ... you don't wanna be digging round in the bottom of the bag for your chips or going back to correct them on what should be Inc in your burger! More

WhAt happened with quality control? Bought a soft serve chocolate ice cream - I know it’s cheap but do not make your service cheap too, found the cone with either already bitten or broken - this only shows most staff are not well trained with good service

i put in a simple order through uber eats hoping to have my food made correctly, not only is all the chicken old and dry but they were also missing a simple pack of apple slices in the order when i had paid extra to make sure they were in there. More

Seriously, it’s not that hard. You have a list of items on a screen, you put those items in the bag. And when I ask you if the items are in the bag and you say yes…. You blatantly lie because they aren’t in the bag. Take some pride in your work. More

First off, the guy who served us in the drive thru was amazing, but after waiting 3 minutes at the collection window, we were asked to park in the waiting bay, after a solid 15 minutes, we revived the wrong order, so after going back inside

My recent interactions with the McDonald's at Smithfield have been far from the standard I associate with this iconic brand. Initially, I was taken aback when told they needed to close to clean fryers and floors despite their 24/7 promise.

Today I thought I'd treat my kids to a ice cream. When being passed the two ice cream cones I passed one to my son and when grabbing the other one it just crumbled in my hands went back through the drive through for another one in which I

Useless! ordered a cheeseburger meal 6 nuggs they forgot fries , sauce , straw and will to live it was cold but you know I’m fine with it been cold but being absolutely useless when I have to pay 11$ for a cheeseburger the prices keeping

I understand the location issues however the store was dirty and toilets were locked, also waited a long time at the counter for very basic menu items, when we received our order it was also not very warm More

Terrible service waited 10mins for three ice creams to be told the machine was not making chocolate.. dirty restaurant while the manager drops f bombs while complaining to team members. Woeful standards. More

Drive thru food luke warm. Mac rib meal served with big chunks of onion that totally overpowered the rib, sauce splased all over the box and to top it off a saucy meal was served with no napkins. Poor More

There were no tent numbers available for dine in and it was only 8.30pm. The chips were almost cold and definitely not fresh. Thank goodness the burger was tasty, although it could have been hotter. More

Service and atmosphere were ok. When we got home all our chips were spilled throughout the bags though and we had 3 bags with family boxes in them so 12+ chips. That was disappointing More

Well first I went to the toilet which had no lights working then put soap on my hands only to find no water Then ordered 2x egg bacon beef patties with bar b que sauce

Tables weren't clean, took forever to get our order smart machine took 2 attempts to work. Service was poor - girl couldn't carry food bag and drinks at same time More

Lovely staff, very friendly.. Don't forget to get the app, it's totally worthwhile for free items and discounts. Small playground, good for 1-2 year olds More

I am so sick of ordering and having things missing from my order... its so simple to get the order right but somehow you continually miss things.... why? More

Just sad. Do you not get pickles on a cheese burger anymore? Was I meant to ask for them. Toilets were disscusting. Not been cleaned in a while. More

Late and Incorrect order received while instore, went up said it was correct went back found the order was shown the staff was incorrect. More

Great fresh food!!! Surprising but very nice burger presentation and HOT NUGGETS AND CHIPS straight out of the vat!! Loves it!!!! More

-Missed items ordered! -Staff were rude, unorganised, and standing around talking - playground stunk and my kids refused to go on it

Ordered the new McRib Deluxe and got this. Came in a burger bun with no sauce and it was cold
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Greatest customer service you could ever get, and I’ve never had an issue with the Food
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Very nice McDonald's enough space for parking...outer sitting area is so nice.
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We went through the drive-thru on a friends request . It took ages for the food to arrive .

Food cold, no service at counter, cold coffee.
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got a frozen coke not even half full, Thanks
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