McDonald's

1754 reviews

10001 I-10 Service Rd, New Orleans, LA 70127

www.mcdonalds.com

+15042485764

About

McDonald's is a Fast food restaurant located at 10001 I-10 Service Rd, New Orleans, LA 70127. It has received 1754 reviews with an average rating of 3.4 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of McDonald's: 10001 I-10 Service Rd, New Orleans, LA 70127

  • McDonald's has 3.4 stars from 1754 reviews

  • Fast food restaurant

  • "Well, not to be negative, but the location at Clearview, near me in Harahan / Elmwood, La"

    "I went to this McDonald on last night and I had rewards so I asked for a fish sandwich out the grease with extra tarter no cheese and a wild cherry icee the gentlemen taking my order was awesome so I placed my order proceeded to the window and paid so when I went to the pick up window the young lady had the worst attitude ever so i over looked it but it was horrible I than received my bag but than I was told after I e already paid that they was out of the wild cherry icee so I than asked for a refund on the icee the young lady that was at the window told someone in the inside give this woman her money back which was rice the way she said it than I heard someone say ask her do she want another kind which I believe was the manager I than stated no I don’t drink coke and no I don’t want it than the manager responded well it all taste the same which was rude again so I did receive the refund which was slammed in my hand very unprofessional than I left the sandwich was dry the service was horrible after waiting in this long line it just was horrible I wouldn’t recommend this McDonalds ever
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $1–10"

    "Manager Mouse ⛔ 10001 I-10 service Rd hello my name is Juan I am new in the city and I have been working for Uber eats for 2 weeks⛔ 10001 I-10 service Rd This location of this restaurant is unprofessional"

    "They never get your order right as far as customized add ons or things you've asked to have taken off"

    "2022 revision: service has been way better as well as the quality of food"

Reviews

  • Eddie “Etrack-80” Gurley

Well, not to be negative, but the location at Clearview, near me in Harahan / Elmwood, La. area, it sucked. 1.)No sense of verbal greeting / hospitality. •Though it's not "fine dining" still, the courtesy of proper verbal acknowledgement is a texture of etiquette which always represents a level of professionalism in any restaurant / food, store or business setting. Corporate needs to visit over there as as many other locations throughout New Orleans and the overall state and reset the importance of customer service etiquette. 2.) Poor presence even on the floor. •So as one employee made his way from behind the counter to the restroom area, he eXtrA-passively mumbled: "You have to use the kiosk". - ....Slightly thinking to myself: "GeeSH!!!- Nothing else???" and kept walking- no "Good Evening, Sir." nor anything close to it. 3.) Horrible dining temperature • The temperature inside the place was ridiculously freezing. I and my two friends were originally going to dine-in to enjoy some "ambiance" but that was "instntly cancelled." I mean ....Not to over-exaggerate, but it felt like I was in the doorway / threshold of the meat freezer / cooler. But I can say, it all made sense when I realized that their quality of etiquette matched the uninviting temperature in the restaurant.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 3
Service: 1
Atmosphere: 1
Recommended dishes
Chicken Mcnuggets

  • Danielle Moore

I went to this McDonald on last night and I had rewards so I asked for a fish sandwich out the grease with extra tarter no cheese and a wild cherry icee the gentlemen taking my order was awesome so I placed my order proceeded to the window and paid so when I went to the pick up window the young lady had the worst attitude ever so i over looked it but it was horrible I than received my bag but than I was told after I e already paid that they was out of the wild cherry icee so I than asked for a refund on the icee the young lady that was at the window told someone in the inside give this woman her money back which was rice the way she said it than I heard someone say ask her do she want another kind which I believe was the manager I than stated no I don’t drink coke and no I don’t want it than the manager responded well it all taste the same which was rude again so I did receive the refund which was slammed in my hand very unprofessional than I left the sandwich was dry the service was horrible after waiting in this long line it just was horrible I wouldn’t recommend this McDonalds ever
Service
Take out
Meal type
Dinner
Price per person
$1–10

  • Tu angel De Corazón

Manager Mouse ⛔ 10001 I-10 service Rd hello my name is Juan I am new in the city and I have been working for Uber eats for 2 weeks⛔ 10001 I-10 service Rd This location of this restaurant is unprofessional. They have the orders ready and they don't want to deliver them to the drivers. They tell them to go ahead and then they tell them to go back to the line and it takes longer than necessary and the orders are ready but they don't want to order them. .... Uber eats does an excellent job but this location of this restaurant is not professional and my experience was unpleasant because some of the employees were rude and also the Hand and saying thingsb ......... Manager Mouse sad to meet a person in charge when he does not know how to treat people
Service
Take out
Meal type
Dinner
Features
Curbside pickup: Yes

  • Ms.McGrue

They never get your order right as far as customized add ons or things you've asked to have taken off. I have an onion and onion allergy they still put it in my burger, I ordered a double cheese burger for my kid with no bun they gave me two plain patties on a plate. Another time I ordered a quarter pounder with cheese no onions for me, a big Mac meal for my husband and six piece nuggets for my daughter. They gave us both quarter pounders (fully dressed) and no nuggets. Like I said check your food every time because when the young teens and You're adults are in the kitchen and working the window they never get it right. Of you do durning the day early morning it's a group of matured women working and I've had no issues with my orders then. Unfortunately if I go it's mostly last minute fast meal so I'm stuck with the horrible evening crew. Who screw up everyone.
Food: 1
Service: 2
Atmosphere: 2

  • Lakiwa D

2022 revision: service has been way better as well as the quality of food. [Old review] This was one of the worst experiences I've had at this particular location. The whole process took about 35-45 minutes. My food tasted like it had been sitting there the entire time. Luke warm fries with too much salt. Quarter pounder meat was lukewarm without any taste. They forgot something so I waited by the window. When she came back to the window, she opened it and just stared at me. I told her the forgotten item. Without a word she closed the window. Eventually someone walked away and returned with the item. Really should have given 1 star but because I frequent this location and have had plenty of great experiences I kept a star.
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • Takesha Dorsey

The service is consistent for the most part. Sometimes, they get backed up. The workers seem polite and professional. The restaurant is well maintained every time I come through.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 3
Atmosphere: 4
Recommended dishes
Cheeseburger, World Famous Fries, Happy Meal, Big Mac, Mcdouble, Sausage Biscuit, Sausage Mcmuffin, Dr Pepper, Chicken Mcnuggets, McDonald's Big Mac, French Fries
Parking space
Plenty of parking
Parking options
Free parking lot, Free street parking
Parking
Handicap accessible and has enough parking as long as it's not a bus.
Wheelchair accessibility
There are plenty of handicap parking spaces.

  • Tripletfam foversis

Went to this location sat in drive thru 2nd lane 10mins & nobody acknowledged me & did not request to take my order. The 1st lane was moving, but I sat there & waited (like a fool). As I drove off I called & asked to speak to a manager, but that was a waste of time. He basically offered to do nothing. I just said I'll make sure to call & report this to corporate. What gets me is these people do not realize that they are about to be completely replaced by the self checkouts & computerized kiosks, because they're tired of getting complaints of foul attitudes from the employees! I used to be against it, but now I'm 1st to vote the humans OUT! They will not get anymore of my business! & yes I am calling corporate tomorrow!

  • latasha Adams

THE WORST MCDONALDS IN THE CITY. THE MANAGER DOWN TO THE STAFF. I HAVE NEVER IN MY LIFE ENCOUNTERED SUCH DISRESPECT IN MY LIFE. IM POLITE WITH EVERYONE I ORDER 4MEALS THEY HAD MY ORDER COMPLETELY WRONG I SIMPLY TOLD THE GUY AT THE WINDOW THE LADY SAID SHE COULD NOT GIVE ME A RECEIPT AND I ORDERED ALL MEALS. HE BECAME IRATE INSTANTLY AND SLAMMED THE WINDOW IN MY FACE. I ASK FOR THE MANAGER AND HE SAID HE IS NOT COMING TO THE WINDOW.THEY PROCEEDED TO GO TO THE OTHER CARS PEOPLE AND IGNORE ME.THIS HAS BEEN THE WORST SERVICE IN MY LIFE.AND TO TOP IT OFF. MY ORDER HAD BEEN WRONG SEVERAL TIMES AND I NEVER BOTHER TO GO BACK FOR CORRECTION.I AM BEYOND APPALLED AT THE LEVEL OF DISRESPECT

  • Ron Anthony (Ron Orleans)

I don't expect much from McDonald's, but if I come to a window and you tell me I can't get my food unless I place a mobile order because that's the only way you can do it, and then I place a mobile order, and pay for it with my card, only to be told that no one is there working by the same person, I get annoyed, I verbatim asked you "So, if I place a mobile order I can get my food?" and you said "yes", but then I did the thing you said I needed to do to get my food, AND paid, then you said that it couldn't be done, that's just a blatant lie and I don't like it. Just say you can't do any order, why lie and make everything more annoying?

  • Garrett Blomquist

So we ate at this McDonald's this morning and we needed to use the restroom. The mens restroom was very dirty and unsanitary. There was fecal matter all over the inside and outside of the toilet and all over the floor. My wife and daughter used the women's restroom and it was also very dirty. On a positive note the cashier was very polite and professional! Food was good and didn't have to wait long for it, even though they were in the middle of morning rush.
Service
Dine in
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 4
Atmosphere: 1
Recommended dishes
Mcmuffin

  • Tina Mai

Went with family. Got myself a Happy Meal with milk included. Was in restroom so family member picked up our orders. Went to eat the Happy Meal. But they forgot to add the milk. I sad :( But other than that, the food was great. Toy was cool (got the Lightyear spaceship version). Would come again.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Kid-friendliness
Happy Meal. What else is kid-friendly than that? A little box to play small activities, a toy, some chicken nuggets or a burger, apple slices or fries, with a small drink: water/milk. That's the definition of kid-friendly.

  • Michael Daniel

My order was taken at 10:08. I didnt receive my order until 10:27. They appeared to be fully staffed, I could not understand why it was taking so long for my order to come out. When I finally received my order it was incorrect. I ordered sausage mcmuffin with cheese meal, with a medium OJ, and. Biscuit with cheese, Medium OJ, and hashbrown. I received a biscuit with no cheese, and hashbrown. I was already in a hurry to work so I couldn't go back to have them correct it. So they got a dollar and some change out of me. Wonder how many times that has happened to others.

  • Wanda M. Johnson-Honor'e Johnson

I Stop going to this place in my community, because Your order is never right and the Fires are always Cold ! It happened again yesterday and my other was not right again. I ordered the Spicy Chicken sandwich and it was no sauce on it and Cold like the Fires. Please don't going through it. The people who work there are so lazy and Your order will not be right. I will never get anything from them anymore. Go to Metairie for better service and hot food. Don't waste your money on New Orleans East McDonald's..
Food: 1
Service: 1
Atmosphere: 2

  • Laura Colley

Cashier & 1 other lady in front cleaning were nice. We were given a # for our food to be brought to us. One of the people in the back made the comment she didn't have time to bring food out. Didn't hear our # called. My husband finally went and asked for our food. By that time my pancakes had started sticking together. They weren't hot enough to melt the butter so it had sat there awhile. Later that evening we stopped just to get something to drink (were NOT eating there again) but lobby was closed a lot earlier than posted hours. **Visit was on February 29, 2020**

  • Savannah Morgan

Worst experience at a McDonald’s ever. All we wanted was three waters and apparently no one can read because they lied and said they can’t do large ice waters with a machine when we could clearly see it was possible but they’d rather charge us almost $6 for three bottled water. Then, only ordering three waters, we had to wait even longer because I guess bringing it to the first window to get us out of there faster was too complex. Not to mention the workers were rude. Overall worst experience ever at a fast food place. Nothing fast about it.

  • J D

Went through the drive thru late at night, got home and my order tasted terribly stale and it was wrong. I didn't think to call at that time because of how late it was. Called the next day and the lady told me she wasn't willing to do anything for me because I would have had to call that same night and bring my food back to replace it. I've never had to bring the food back when they messed up in the past and I've called the next day before as well. Felt like she didn't want to help. Definitely not going back to the same McDonald's anymore

  • Georgie G

You absolutely get the freshest hottest food from this McDonald's! The wait is usually long but the wait on Bullard is longer and the food at Bullard will always be cold. So go here if you are in the east. You will get much better quality of food and service!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 4
Atmosphere: 4
Recommended dishes
Cheeseburger, World Famous Fries, Happy Meal, Big Mac, Mcdouble, Chicken Mcnuggets, French Fries

  • brianna grice

BEST MCDONALDS I’ve ever been to. I always say I’m going to leave a review when I leave here but always forget. They have the best service, quick drive through, hot food, & their ice cream machine is ALWAYS working. The only McDonald’s I trust to go to! I know I’m always going to get what I come there to get. Even when my food took a while one time the manager gave me a little something extra for the wait very nice hospitality at this McDonald’s! I’m LOVIN it

  • terry goeggel

Went through drive-through. As usual at this McDonald's, my order was screwed up. Almost 10 minutes to get my order and another 5 minutes in line for them to get it right. When I finally got the right food, it wasn't even lukewarm at best. By then my fries were cold.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Features
Don't know.
Dine in: Not sure
Outdoor seating: Not sure
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes

  • Jamie Cooper

Attitude is unbelievable, the drive through workers were very rude, the manager was okay but need to make employees talk to the customers better, then they had the nerves to have missing food, after rudely saying everything was in the bag, if they cant handle the pressure of fast food they need another career choice. I know sometimes rude customers can set the tone for employees but they should learn not to take that frustration out on the other customers

  • Daysha Bee

The worst McDonald’s ever. The entire over night staff needs to be FIRED. They have an additude problem and do believe in skipping people in the drive through if the customer doesn’t say anything to them first. After a hour line wait. . What happened to “thank you for choosing McDonald’s how may I take your order “ instead I get, “ go head with your order” . As a former employee of a McDonald’s I know how to operate McDonald’s. And food is never fresh.

  • Susan Siekmann

I used the kiosk to put in my order, paid for it with credit card and got a blank receipt. So I went to the lady at the register and after checking around told me my order did not go thru and to do it again at a different kiosk. So I did as told. After waiting for quite some time they called out for my first order. So I told them I wanted a refund. What a production! The supervisor got onto the girl at the register as if it were her fault.

  • Jacob Bowen (Jake)

This was your normal everyday McDonald's, I went through the drive through everything went smoothly didn't take any longer than 2 minutes and it was during the longest time of the day for breakfast. Everything in the order was correct and the drive-thru attendant was polite. It was pretty convenient to get on and off the interstate at this McDonalds so if you're traveling through and just need a quick bite this might be a good option.

  • Mitchana Jeff

For some reason this “24 hour” location isn’t actually 24 hours. Between 4am-6am you can’t order because the “system is down”. Clearly a directive from whomever is managing during those hours because up until the past month or so this hasn’t been an issue. Basically if you work grave yard shift or early mornings you have to pass this McDonald’s up and go to the location a few miles away that has no issue serving you like they should.

  • Law Smith

No stars ordered 4 meals gave my food to person behind guess lady doesn't know 1 comes before 2 , brought me 2 meals instead of 4, ask me for receipt ,wait another 10 min. Then brings out 3 meals instead of 4 wait another 5 min. Now person that paid for 2 meals behind me got 2 extra meals me on the other hand got 4 meals but waited over 20 min. And didnt get anything but some nasty cold sitting food.Never going back.

  • melvin green

McDonald's is more inconvenient with the kiosk machines now. The line are longer and it's becoming slower daily without a person at the front counter.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 3
Atmosphere: 4
Vegetarian options
I think as big as a company McDonald's is they should have more health options and list all the ingredients

  • D C Harris

Too much playing around. Cashier was showing something on his cell phone, all of the workers laughing while I am waiting to be served and another customer is constantly asking for ketchup while being ignored. I was tired and hungry and ready to walk out and else where. My experience was not good. All I could do was shake my head. It was about 9:30pm Wednesday night. Customer courtesy does not exist anymore.

  • Keith Scott

It was okay. It's McDonalds. It was a Sunday morning. The only thing really disagreeable about it was the music that was playing, & you had to mark that up to cultural standards. It was evangelical white gospel music. Yuck! If I have to listen to gospel music, I want it to have some soul! That's why I gave the atmosphere one star.
Food: 4
Service: 4
Atmosphere: 1

  • Sue Icide

Sat in the drive thru for over an hour and they still didn't get my order right. The girl taking my order made me repeat myself over and over because she wasn't listening. I could hear her laughing and cutting up with other employees over the speaker.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 3
Service: 1
Atmosphere: 1

  • KEVIN SPENCER

Drive-thru Lane was out of order. There was no way of notice before entering. I was given the wrong item. No drink cups at the window after a 5 min attempt to find some cups. I ordered a double filet, but instead a quarter pounder was in the bag.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 1

  • M

I'm editing this review (I gave a 4 star 4 years ago). I can not believe how degrading this location has become. I literally gave the same order (for 2 items) 4 times in a row. The attendant asked my order 2 times in which I still had prompted her "Do I need to order a 3rd time?"... she asked a 4th time. Needless to say, Their current review is a 3.4 is not surprising.

  • Michelle D

The service was not good. Cashier ask for my order and added my order to another order that was already on there. I told her your adding my order to a previous order already....no comment from her. Then the other employee at the next window didn't say good morning or thank you .....No manners. It's early in the morning I guess she didn't want to work today, oh well.

  • Mechele Bates

Ordered 2 Big Breakfast w/Htck and 1Lg FrVn coffee. I get home and neither one of the platters had sausage patty on them The ice coffee tasted like there was no creamer and all in it. It was dark and nasty. Call the store and just get a recording. Order #1367
Service
Take out
Meal type
Breakfast
Price per person
$10–20

  • Tony Gillum

I ordered on the app and picked up in store. Restaurant was clean, bathroom was clean, food was ready. Unfortunately, the order was wrong and I had to take it back in, but the super friendly staff re-made the order in under 2 minutes. Kudos to them!
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • Beth Jones

The food was cold. I ordered a big mac and when I got home the burger only had one beef patty and the bun was up side down on the big mac. I tried calling and they wouldn't even answer the phone. My son got 2 hot and spicy and they were cold and spicy. We couldn't even eat the food. 20.00 down the drain we had to throw it away

  • Maggie Watson

Cheap food never tasted so good. Affected byt the hurricane so hadn't had a hot meal for a couple days with our power being out and of course our propane tank was empty as well. Go figure. So this stop in particular was very, very satisfying.
Service
Delivery
Meal type
Lunch
Price per person
$1–10

  • Kourtney “Ko” Victor

The lady working the drive thru speaker was rude and just said uh-huh as I ordered my food. She clearly didn't want to be at work today, should have stayed home with that attitude. 0l
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Jacob Golding

Employees are rude, service is slow, ice cream machine does not work, drive through is dirty, and it is looking more and more like they have lost their way. Ended up not getting the order right in the end. These are all common trends nation wide it seems like. McDonald's will definitely be a last resort.

  • Randy Lewis

I ordered and paid for a double meat burger. The burger was prepared wrong with only a single meat. Didn't find out until I got home. Always check your food before leaving the drive thru. This is t he second time my order was incorrect. I tried calling to complain but got no answer. The fries were good.

  • Melanie Webster

Very disorganized staff, arguing amongst themselves. I ordered a meal, was given a burger and fries, no drink, had to purchase the drink separately. My son ordered the 2 cheeseburger meal, one of his burgers had a long black curly hair in it. Thankfully we were only passing through, we won't be back.

  • BaMn Hennessy

This is what I call a busy McDonald's location. With that said keep in mind the drive thru times are long... Like... 15 minutes minimum... The trick? Order on the app and park. :) thank me later **Revised** Nothings changed! Still a great location
Food: 5
Service: 4
Atmosphere: 5

  • Kaloa West

Well, I guess it depends on who's working! I went there in the morning for breakfast and the line was moving at a great rate! Went there for lunch/dinner time and sat in line for 30minutes or more!! It's called a FAST FOOD restaurant!! This location really needs to work on their time in drive thru!!

  • Shannon Foster

I sat down and enjoyed my buy-one-get-one free Big Mac while I sat down and watched America's got talent
Service
Dine in
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Big Mac, Dr Pepper, French Fries

  • L. D. (Epiphany)

The young lady who took our money was very Nice. The other Lady who gave us our food was just as friendly. Thank you for being so nice. Keep up the Great work!!!
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

  • Randy Martin

I finally had to leave after 15 minutes in drive through. No one took my order. When I got around to the other side of building, they had 5 people waiting. I guess they didn't want to Jack up their time at the drive through window. Second time I've had to leave without ordering in one week.

  • Daniel Anthony

This McDonald's is so high it's ridiculously I stop eating from them there is one who's prices are the same and my Grandsons love the double cheese burger meal 2 burgers,fries,and a drink the cups are getting smaller I remember when you could get any size for a 1.00 NOT ANYMORE SMH More

  • Robertson Rondell

It's McDonald's all of the franchises hard to say but all are the same does it matter what state you go to
Service
Dine in
Meal type
Breakfast
Price per person
$10–20
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Big Mac, Mcmuffin

  • Drex Maverick

I was thinking this was a nice location until it took 10 minutes to get me a coffee while a customer who ordered afterwards got his order in a couple minutes. Then I realized they have no power to their outlets all over the lobby. These ones even had USB ports. My phone died ...

  • Karen Fiscus

A lot of employees but it seemed really disorganized. I always go inside to get my food and it wasn't that busy to justify what can only be described as chaos behind the counter. While it took time to place my order it took longer to get it. (One-2 cheeseburger value meal).

  • Dale Krebs

Location is odd, getting in and out. Facilities seemed quite clean. No one to take order, one of the employees told us to use kiosk...I hate the ordering kiosks! Food came to our table in reasonable amount of time. No other complaints. Bathroom was fairly clean.

  • Ruby Savage Poole

I dont know if they were overwhelmed by the volume of customers. But i gave my order 3 times and they still got it wrong. My husband took it back and they said i wasn't charged for one of the things i ordered. The service is horrible. Wont be going back there.

  • Clupz

Everytime I order my food it’s always cold like they give away food that been sitting or sum idk they do it on purpose or what but I should get what I paid for if I paid for it
Service
Delivery
Meal type
Dinner
Price per person
$10–20

  • D. Forrest

Four years ago I gave this place a one star review because they charged for extra tater sauce but didn't add any. Seems they STILL don't know the meaning of extra tarter sauce. They'll sure as he** charge you 69 cents more for it. But you won't get it.

  • J J

Excellent service!! After waiting for my mobile order at the wrong McDonald's, I finally came to this McDonald's(the right one) to pick up my order and they made it for me fresh and brought it to me curbside. Very friendly and accommodating. Thanks!!

  • Nat Beebee (Sunshine)

Almost every time we order our food off Uber eats or doordash, the staff decides that they want to cancel my order. This is ridiculous and little does the staff understand that it’s a lost on this location. Just lazy at this point….
Service: 1

  • Jeromy Henson

Long lines in drive thru an wait time is 30 mins plus but food was correct, lit bit more pricer than were I'm from
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 3
Atmosphere: 3

  • Gary D

Consistentsy is the name of the game here. They have gotten my daily order of med coffee and a sausage egg and cheese McMuffin correct save for 2 times -THIS YEAR!
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • Teri' Walker

I always get terrible service when I come here. The lady that took our order screwed it up. We told the girl at the window who served us our food that it was wrong. She asked to see the receipt and said "well, that's what on the receipt". I

  • Amie Suddeth

The rudest nastiest worst customer service I’ve ever received took 30 minutes to get food because they gave it to the wrong people did not apologize got smart when we asked about our food and then it took another 15 minutes after we finally

  • Latonya Bingley

ONE WORD. DAMIAN! The best manager , super professional and very courteous! I had a issue earlier this morning and he went above and beyond! Give him a raise or promotion! He was meant to be in customer service!!! Thanks! I will be back !

  • Chase Davill

I was really disappointed with the service at this particular establishment. The crew seemingly was under alotta pressure and possibly without adequate training. The manager didn't seem to care that several orders were prepared wrong and

  • Shirley Lane

We picked up "to go", but the friendliness of cashier was wonderful, service fast & food was fresh & hot.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

  • Cynthia Perkins

I didn't even order, they were super busy with limited staff. The drive thru was busy and I went inside thinking that I could get faster service. I was not even acknowledged. Like I said they were super busy with about 3 or workers.

  • *S̸q̸u̸i̸s̸h̸*

Mcdonalds late at night is always good
Service
Take out
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 4
Atmosphere: 5
Recommended dishes
Chicken Mcnuggets, French Fries

  • Gina Buyukpolat

I truly only go here because my 6 year old will only eat happy meals. I can't stand the smell at any McDonald's. The minute a window opens, the putrid odor pours out and makes me nauseous. As you can tell, I hate McDonald's.

  • Terry St. Germain (All8Up)

They were so sweet and friendly inside. I did have to display my vac card, but that is expected. I think they miss having actual customers inside!
Service
Dine in
Meal type
Lunch
Price per person
$1–10

  • Tiffany Armelin

Drive thru time was utterly ridiculous at 330pm on a Tuesday. In line from speaker to the pay window over thirty minutes before I even received good!!! Ridiculous!!
Service
Take out
Price per person
$10–20

  • Cheryl Baker

I'm updating my review of this McDonald's We visited them this morning and the drive thru was super! Everything went smooth from start to finish! Love this store!
Meal type
Breakfast
Price per person
$1–10

  • GGA KB

If I could leave 0 I would worse place in town ! Don’t pay attention to customers rather be on phone or Ignore them ! Would never Recommend to anybody pls shut down
Service
Dine in
Meal type
Other

  • Robert Bell

Dear god this place was horrible. Terrible service, no water at the drinks section, my order was incorrect and one of my friend had his order skipped completely and ended up waiting 20 minutes for his order.

  • Beth Marut

Newly remodeled, looked nice. 30 minutes to get our iced coffee and iced mocha! Our food was stone cold by then. No management ... No sense of expediency.
Food: 2
Service: 1
Atmosphere: 3

  • Norman Shephard

Does not have senior coffee and waiting extremely long to complete drive thru order.how cheap can a multi million dollar restaurant be !! Remember our greatest generation and thank them when ever you can.!!

  • Adisha Serigne

I asked for no pickles. But they still put them on my burger. I'm allergic to pickles. Had to throw my burger away. They think money grows on trees. They can't get an order correct if you held their hands

  • Lisa

Food was good and correct. My only complaint is that the young lady with bright orange nails was on her phone while handing out the food. I don't believe that that is very professional or should be done.

  • Rick Cameron

Food is good but when you hear hold on instead of please wait one moment or even a welcome to McDonalds, how may I help you. It is disheartening that customer service has gone down the toilet.

  • Joy TheTurd

They are on top of it at this McDonald’s we changed our order while we were giving it and they were nice about it and still got it right. The line went quickly and the food was hot. …

  • Diamond Johnson

Haven’t had McDonald’s in years. Decided to get a McDouble. It was extremely dry. So nasty. I still enjoy the hot cakes and sausage. I got that on a later day. The burgers are trash.

  • Garrett Myler

They put meat on a sandwich we specifically asked to leave off, they didn't even try to mix my McFlurry, and then we had to pull out of the drive-thru to wait longer for our order.

  • D. Preston Steele

We placed our order twice at the drive thru. Nothing came out correct. NOT. ONE. THING. They even neglected to give us straws so we had to go back, walk in, and get straws! More

  • Shelia Ned

Was in the drive up for 20 minutes and no one every came to take any orders. Employees were inside and someone was eating inside, but the doors were locked.
Service: 1

  • Connie Dorsey

It was pleasant. The manager went out his way this morning to make my grandson's day. It was too early for Happy meal, so he offered a toy with his breakfast. How sweet!!!!

  • Deirdre Smith

Fries were old and overcooked but the service was great.
Service
Dine in
Meal type
Brunch
Price per person
$1–10
Food: 3
Service: 5

  • James Stevens

Service was extremely slow. Coffee came out quick. Mostly conversation going on between 4 staff members with no sense of urgency. Hash brown was cold waiting.

  • Luis

Just ordered a quarter pound with bacon and got a normal quarter pound. I paid more for less. How is that possible?! Disappointed for this kind of service.

  • Kimberly Seymour

McDonalds was very clean, personnel was friendly. Food was hot, and the inside was welcoming. Order was correct and I enjoyed the atmosphere. Kim S.

  • Blake Dufrene

Manager is very rude, 30 minutes went by & never got my food. Had to get a refund
Food: 1
Service: 1
Atmosphere: 1

  • Alastair Merrick

This is one of the better places as far as fast food in New Orleans East. They have a pretty good staff.

  • Michael O

We followed the steps for 2 for 1 deal and this McDonalds refused to honor the deal!

  • The Voice of Reason

Depends on the day.... Some times it good just been a while....

  • D

Received wrong order on several occasions

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