Went out to have my brakes done, they did do the brake job and that's fine. While getting my brakes done I asked if they could replace my rear windshield wiper blade. after I assume they attempted to change the blade I was informed very around about way that they had broke the entire arm on the windshield. he didn't just come out and say it broke he led me all around telling me how much an arm cost at other places, I proceed to tell him that yes people at AutoZone and all those places that you buy them from don't want to change it cuz I said it's sensitive and it may break. he looks at me and then says well that's exactly what happened it broke but it cost $18 if you buy the part and bring it back I'll put it on for free. I brought the part back in yesterday the part cost me almost $30. I requested a refund for my part because I did not break the arm they broke the arm they are professional people not people at AutoZone this is what they do as their job. he gets loud because I'm asking for a refund and tells me that I'll just charge you the full amount for the service and the labor and I promise you you'll come out a whole lot more than what this part cost. I replied that you broke it you buy it it's just that simple but he's upset because I'm asking for a refund so therefore he looks at me like I'm crazy for being upset for telling him to refund the cost of that part. he did put the part on for free then kindly told me to never come back into the store. how are you going to get upset at someone for asking you to replace something that you broke. I should not have to even do the leg work and find the part myself but I did. Now contacting BBB.

The brakes on my daughter’s car can be a little squeaky at times, especially when just starting out. Would it bother me enough to take it in, probably not. However for her, it’s a completely different ball game. So, being a dad who wants to make sure his little girl is happy, I set up an appointment to have a nearby Meineke check out the breaks, as well as an issue with the exhaust system. Within a couple of hours, I received a text complete with numerous detailed photos of the areas needing work, as well as an assessment of how critical the issue is to the proper, safe operation of the vehicle. Additionally, a detailed breakdown of the cost of all parts and labor was included. It couldn’t have been easier, I just texted “Mike”, the manager back with my approval to go ahead with the repairs. A few hours later, I received an another text saying the job was done. I immediately called back & said I’ll be there, as soon as I finish eating the chili I had been cooking in the crockpot all morning. Mike sounded interested in my chili, so I brought him a bowl too & some shredded cheese for his lunch. Mike & the Meineke staff couldn’t have been nicer, or more efficient. Side note: Mike lent me his personal car to drive home, so I wouldn’t have to walk back. Also, he just cleaned up the brakes & pads & repositioned the calipers. He said, there’s 90% left on the pads, so no need to replace anything & he also addressed what was the cause of the squeaky brakes. Bottom line is.. I will definitely be returning to Meineke if & when a need arises for either my daughter’s, or my own vehicle.

Bought a used car from a friend and brought it to Meineke in Castleton to have it looked at. They had pretty good reviews, including some saying that it's a trustworthy place, so I figured I'd give them a shot. Do not take your car here. These people are thieves. They assessed my front and rear brake pads and rotors, as well as other pieces of the brake assembly, as being in need of replacement, and quoted almost $900 for the work. I did opt to have the front brakes done because I planned to drive my car out of town for work and just wanted to make sure I would be safe doing so. Meineke also told me that a severe jitter I felt while driving was just a misaligned hubcap that made the car *look* like something funky was up with the alignment. ...never mind the fact that I told them I *felt* the jitter while driving and it wasn't merely something my husband had seen as we were driving the car home after purchase. Then after my work trip, I took my car to Hopkins Automotive for a second opinion. Their shop not only told me that the rear brake pads were fine for a while still, but they rotated my tires and did some calibration that should hopefully take care of the jitter. The cost for this visit to Hopkins? $59. So do not take your car to Meineke. Take it to Hopkins. Meineke ripped us off.

Great service. Financing options saved my life. Their free Diagnostic found things I would never seen until it was too late like rear suspension shocks and struts. Their financing options was great got approved for $1400 with a 500 credit score. Every thing was cheaper than firestone. Front brakes and rotors $435 ($525 firestone) rear suspension shocks and struts($246) firestone would've never seen it. Both wheel speed sensors front for $358. Brake fluid flush and rear light bulb $136. Diagnostic $0 (firestone $139) Went to firestone last week to get an alternator done and they charged $139 to diagnose the problem I had already said was wrong. NOT to mention on the phone he said the Diagnostic was $39.99. Lie then charged $620 for the alternator and couldn't get approved for their financing so I spent cash. ITS MEINEKE FOR ME. Hope yall find this review useful I never did one before but I'm 30 now and I wish I would've been reading reviews 10 years ago it would've saved me time and money. THOUSANDS!!!! Thank you meineke. This location is a five min walk from the mall and plenty of restaurants you will have plenty to do while you wait.

Before anything, Mike is amazing. A real sweetheart and excellent customer service. I initially dropped my car off because I suspected my pads/rotors might have needed changing, to have the check engine light checked, and my passenger headlight was out. My car was at the shop from 11-4 which isnt the problem. I never got a call or any communication of what was happening with my car, I had to call when I realized this location actually closes at 4 on Saturdays. I'm an essential worker and I would have been in a bad spot with my job due to Meineke being closed on Sundays and no way to get my car..I was informed that my car wasn't able to be worked on due to overflow from the previous day which I completely understood. When I got there to pick it up, I could see the mechanic changing my headlight (I personally know how to do this myself) and was charged 50 bucks. Most of it was for labor that took 10 min of time. The only thing keeping me from being totally turned off by this experience was how nice and personable Mike is.

This last time was by far the worst. The past 2-3 times I’ve went for an oil change I’ve had to put oil in not even a week after “service”. This time it wasn’t even a couple days before my gauges that I was out of oil. Upon investigating with a reputable mechanic I further learned that instead of new oil being used my car is being filled with recycled oils and feels like I have a leak or the oil pin wasn’t put back in nor oil filter changed. I didn’t have any of these issues when I/people were allowed to wait on their vehicle rather than dropping off. So not sure if it’s other things being done to the degree I have to come back and pay more money for other services but that’s what it feels like and that’s what my reputable mechanic has described as what is happening as well. My vehicle has never been in the condition it’s been as it has after an oil change. Literally would cut off on me or the engine would halt every other day.

Wouldn't trust this place. They uploaded pictures of a drive belt that was cracked and worn as part of their inspection. I didn't go through with the repair and had it towed to my normal dealership. My dealership told me that my drive belt was completely fine. Meineke told me that my spark plugs were "worn and fouled." They uploaded pictures of those too. I said I had my spark plugs changed 20k miles ago so this shouldn't be possible and they changed their story three times: first they told me it was merely a recommendation based on mileage. When I questioned that and said that their notes said they were bad, they said it must be a prepopulated comment selected in error, and then they said that they had been working on a different car and got the notes confused with mine. I'm still not sure whose drive belt or spark plugs those were, because they surely weren't mine according to my dealership. Take that for what you will.

My brakes started to make odd sounds. Of course right before a trip. I called around and most places were completely booked till the following week. Meineke was able to get me in the very next day. Mike and his team were so quick. New brakes, rotors, calipers and new fluid only took 2 hours and they were so warm and friendly. I rarely have issues with my vehicles and have always been nervous trying to find the right mechanic for the job. I can genuinely say, that I will be coming here for anything else. Prices were absolutely fair and they didn't make me wait a few days to fix it. Truly stellar on all sides. Mike was so wonderful! Other places have made me feel small or silly. Thank you guys for the service and I'll be back in the future.

Recently, I had to take my car to Meineke, and the service I received left a lasting impression on me. While on my way back to Purdue, I heard an unusual noise coming from my car's chassis on the highway. Thankfully, I found Meineke, and the team there did an outstanding job. Within 10 minutes, they diagnosed and fixed the issue without charging me a dime, saving me from a potentially disastrous situation. I'm extremely satisfied with the level of service I received at Meineke. The team went above and beyond to ensure my car was fixed quickly and that I was happy with the work they did. I highly recommend Meineke to anyone who needs automotive repairs, and I'll definitely be returning to them for any future needs. Thank you so much!

We made a 9:00am appointment for an oil change. We were not allowing to wait in the reception area and after 1.5 hours the car was not ready. I approached the mechanic standing at his station and asked about the repairs. The mechanic informed me that he was waiting on a reply to put in new air filters. At no time we’re we contacted about replacing the air filters. I told the mechanic we were done and had him close up the vehicle. The person (manager) at the desk apologized and said he had 15 cars in the shop during our 2 hour ordeal. We were on location the whole time and his excuse was a lie! I have spent several thousands of dollars at this location, when Greg was the manager. I would never take my business there again.

I was nervous about taking my car anywhere to get repaired because I've been burned before by shops trying to take advantage. This place went above and beyond! Mike was very helpful and honest. They did a thorough inspection, then sent me a detailed email listing each individual item with total cost to repair, complete with photos, videos and description, giving me time to look everything over and accept or decline each item. Once I approved the items, Mike called me immediately. They started on my car right away & it was done by the end of the day! I am grateful for the whole team at this Meineke location. I feel safe and comfortable in my car again. Great service!

Call and made an appointment for a fuel leak was able to schedule in a reasonable amount of time, but you have an option of online scheduling. Brought my truck in at 11:00 (drop off only) and by 2 I knew what the problem was and was sent photos straight to my phone. Was not able to get a repair that day but Mike was kind enough to order my parts and received a call from him when delivered. My repair was done the next day as promised! Thank you Mike and the Meineke team for your professionalism and expertise! My repair place moving forward..

The cost of this repair was high and I’m not sure at this time what the real problem was. I say this because before my car was towed there I locked my glove compartment ( they opened it ) my armrest was broke and my truck was a total mess and it was not in that condition before it was towed there. My antifreeze is now leaking so my car is running hot. Huge waist of $345.90. I won’t make that mistake again. My Mechanic is not close to where I live, but I have never had anything like this happen to my car, NOT EVER!!!!

Such an amazing experience when I was in distressed, My suv suddenly died on the road without previous warning, I called searched for auto repair around my location, I called the nearest which was the Castleton on 82nd Meineke, Their service was great, my vehicle was towed in and diagnosed with knock engine and recommended I toed it to the the dealer. I had it on my mind that I will pay for towing service and the diagnosis but surprisingly the manager waived all paying zero. I am grateful. I highly recommend.

Read the reviews, and they were so positive that I felt I had to come meet Mike and I was not disappointed! Mike was AMAZING and so kind. I didn’t feel like it was the typical untrustworthy dealership or car place. He made me feel like it was safe to leave my car there and again, didn’t disappoint. My car is no longer making the noise it was making do to a bearing that had gone wrong. The price was also reasonable. Mike and Meineke have a customer for life. Thank you Mike and team! Y’all are AWESOME!

This is my second visit with this Meineke, they have been professional and reliable both times! I called Mike on Friday asking for an appointment on Saturday because it was my only day off; despite the short notice Mike managed to get me an appointment for 10am which I am grateful for. I dropped off my car and they gave me a call when they figured out what was wrong with my exhaust. I received a very reasonable quote for the cost of repairs and my car was ready acouple hours later. Thanks guys!

This site doesn't honor many Meineke's own coupons. I brought a $24.95 Meineke oil change coupon. The store manager refused it and requested to upgrade to synthetic oil only. He said he only does the manufacturer "recommended" oil type and he is afraid of car breakdown due to oil change. Come on, this is not the *mandatory* oil type by the manufacturer. He asked either do the synthetic or leave, no other options. Wasted my lots of time to schedule and bring car there. Never go there again!!

I’ve taken my vehicles to Meineke for a few years now and I’ve been very happy with the service I’ve received. The manager is honest and trustworthy and I wouldn’t hesitate to recommend them to any of my family or friends. They do great work at a reasonable price and they back up their service with professionalism and integrity. I’m glad I was able to find them. If your looking for an honest repair shop that does quality work, then Meineke is the place for you.

Despite me clicking the coupon that I wanted to use, they wouldn't honor it because in the terms that they don't show on it says you basically need a specific car. Clicking the picture doesn't bring up terms either, so no way I could know. Priced at triple coupon, which I know one term would be there is a small fee for more than 5qt (normal), but not that I get charged triple. Never going here again, great false advertising.

Customer service is always great at this location. I have been going there for years and will continue to go for all my service needs. They always keep me updated on the status of my vehicle. I was able to get in and out in the same day! I couldn't ask for care! Mike- you and your team have always been great to us and always been honest and fair. We appreciate Meineke for their quality in maintenance and customer service!

Meineke in Castleton replaced rear brake pads and rotors on my daughter’s 2017 Subaru Forester, and they plugged a leak in one tire. The service was fast and efficient. I usually do brake system maintenance myself, but the weather has not been conducive to working on the driveway, so I went with Meineke as I felt they do good work and I could trust that the work would be done right. They did a nice job .

The air conditioning repair seems to have worked fine, and Mr. Snow was a pleasure to work with. However, when I return to my car I noticed greasy boot prints on my floor mat and the door sill. I worked 20 years in the automotive business and I never saw a technician get into a customers car without putting down a paper floormat. Frankly, I was shocked and disappointed. I’m not sure if I’ll return or not.

Mike at Meineke was extremely courteous in his service! What they said, they delivered! I walked in around 11:25am and was assured my vehicle would be finished by this afternoon. The texted estimate and approval process was by far the most efficient I’ve ever seen! At 3:52pm, Mike called and said my vehicle was ready! Kudos to him, and the folks in the garage! Will definitely come back again!

Mike was amazing and extremely personable. I went in for a noise in my tire, they tightened the bolt for free but also changed all of my bulbs that were out and fixed my radiator leak for a good price. They didn’t try to take advantage of me and I got my car back by the end of the business day. I will be going to them from now on! Thanks Mike and the good people at this location. - Eric

The last few months I’ve had car issues. Some major. Every time Mike S. and his staff took great care of my car. They listened. They always keep it real with me. Women are often taken advantage of in the car industry. Never experienced this or felt this way going to the Castleton Meineke. And there what I appreciate it most. I will forever be a customer!!

It took three and a half hours to get my oil and air filter changed. You can’t wait inside, so I was stranded for the last hour of it because I received a two and a half hour estimate. Then, when I got my car back, it smelled like cigarettes. I’m still trying to get that scent out, but it won’t go away. Really disappointed.

Excellent service. Went to midas first and no one came into the customer area for the 5 minutes I was there. Saw meineke and came here. Mike helped me right away. Provided detailed repair requirements and finished the job earlier than originally expected. I'll be back for future work. Hopefully not too soon though.

Took my car to this Meineke location for the first time recently, primarily chose them because I had an urgent need and was able to schedule an appointment online. They were great to work with and truly stand behind their work. They have earned my future business and will highly recommend them anytime I can.

They were so sympathetic and helpful when someone stole my catalytic converter. These were the most genuine and helpful people we’ve ever met at a car shop. It was also great that they provided electronic documentation and a video that I could easily send to my insurance to help cover for partial theft.

The manager Mike tried to rip mw off because I am a young woman. I went in for their 24.99$ oil change special but he upsold me without asking for the 85$ synthetic oil change, lying to me about how the cheaper oil is 'too thick' for my car. My dad ended up being involved. Incredibly embarrassing.

My '77 Corvette needed a lot of TLC. Mike and his crew took care of of all the issues in a timely manner and even made some minor adjustments at no charge. It runs better than it has in years. They have also taken care of my daughter's car for a long time. Think I've found a shop I can trust.

As usual, Meineke went above and beyond. I was an unscheduled drop off and they had me out the door the same day. My issues were actually not as bad as I thought they might have been. Mike did a great job explaining what was happening, why it was happening and how they were going to fix it.

Mike and his team are so easy to work with. I can trust that they will take care of what’s needed with my cars without overcharging or doing unnecessary work, and fixing it right. I’ve trusted Mike at Meineke for probably 20 years now and have no plans to change shops. Thanks Mike!

This time I have a car That I needed to sell, so I needed to have a quick oil change. Unfortunately Meineke was not able to schedule me in for at least two days, and only as a drop off, at that. So I had to take it to another place where I could get the oil change done quickly.

The guys at Meinke were great and very nice. Their text system provided a picture and detail of the issues with my vehicle that included a video explaining the importance. This was something that my dealer failed to do. I will continue to have them as my first point of contact

I was extremely impressed with the service and they even found an issue that the dealership didn’t find very reasonable and quick service. They also offer payment options for repairs when you weren’t expecting it. Definitely will be back and they were extremely nice as well.

I love it there I love the solid answers, the friendly service, and all the details that I received parts for replacement. They went over and beyond my expectation with their thoroughness. Amazing I haven’t found that type of service anywhere in a long time. Thanks Mike!

Mike always treats his customers well. He will fit a customer in if he has any possibility of being able to service their vehicle that day. He's very direct with what issues are found and fair about what needs immediate response and what can wait if necessary.

I had a great experience at this location. Michael’s customer service was excellent. Talked me through any future repairs, even after sending my car report. The overall establishment was clean/pleasant. I felt welcomed. Castleton Meineke will be my new home.

I have never worked with a more professional, caring, individual than Mike. He kept me calm when I was upset with myself thinking I was to blame 100 percent for my car having issues. He was reassuring, showed empathy, and I will definitely go back there.

Mike was wonderful and very polite. They basically gave me a diagnostic check and didn't even charge me. They've just gained a new customer and I will be back up there shortly so they can fix some of the things they said needed to be fixed. The best!

Scheduled online, knew it was drop off only - had estimate and repairs completed within 24 hours! Shared a good laugh at drop off, great service when it was completed, and much less cost than a competitor… THANK YOU! You’ve gained a new customer :)

I’ve been taking my vehicles here for a while now, and have always had great experiences. Mike and his team are awesome. Always upfront with the cost, get everything done in a timely manner, and always willing to answer my thousands of questions.

Mike and his team are fantastic! I had an old chevy tracker that needed some serious attention. Parts aren't plentiful for my vehicle. Mike found all parts needed to bring my tracker back to good!! I HIGHLY RECOMMEND the Castleton Meinike!...

I called 4 other places in a morning before I called them. They promised me the earliest time finished of anyone and they were spot on. They actually found one more thing wrong with my car than I was expecting and still got it done on time.

Great diagnostic that clearly explained issues. Offered reasonable pricing that respected the parts of my system that were still intact and didn't need replacing. Initial repair sat too low and was a little surprised that the height hadn't

10/10 I absolutely recommend them whenever I can. They stand behind their work, are extremely knowledgeable, and communicate not only what they are doing but also anything that may need done (while providing a time frame that it should be

Mike and his crew are wonderful !! I am very comfortable with them doing work on my car. I don’t know how many more years I will be driving but, I do hope nothing changes at Meineke before I quit. I trust them so much !! Sharon Keller

Mike, the manager, explained everything with professionalism and made sure my vehicle was in garage for the night. Estimate for work came early morning and vehicle was ready even before promised. Excellent experience, thank you!!!!

Amazing place! Fixed a 2+ year problem (AC) and did a fantastic job! Very thorough, careful, and communicated well! Will from now on only go here to service anything with my vehicle! Thank you all very much for your amazing work!

Great place to go. I dropped my car after off they had closed, they called me as soon as they opened after diagnosing the problem with the car and had it done within a couple hours. Extremely friendly and helpful.

Mike Snow was GREAT .. I had trouble with getting my payment accepted, he was patient and kind. Fantastic customer service, both experienced and observed, I give Mike and Meineke 5 Stars. Thank you Mike. …

Mike and his team are always nice and gets my vehicle in & out. They even caught an issue I knew nothing about and was able to fix my car same day. I truly appreciate their work, help and kind personalities.

They replaced my exhaust manifold and sensor. It was very efficient work. They didn’t finish the job until the next day but I was given a complimentary oil charge which I needed anyways so I was satisfied.

The staff was very helpful, especially Brad and Mike. They were honest with their assessments and fair with pricing. I will definitely go back when I need auto work (hopefully not too soon though!)

They were very professional. Did a good job in identifying the issue with my brakes. They did an inspection on the brakes of my vehicle and charged about $75.00. I would recommend their service.

Mike and his crew do a phenomenal job! Great work and always pleasant to work with! Highly recommended! Excellent prices, quality work! Can't say enough great things about Meineke in Castleton!

Needed a battery replaced quickly on a weekend. They got me in on short notice with no problem, replaced my battery swiftly and were extremely friendly! I will definitely be a return customer!

This place was wonderful the lobby was clean and comfortable so I made a video of it and put it on my Facebook page. I have friends that are definitely going to be a customer of meineke soon.

Mike and his crew are fantastic. Great price, and quick appointments. I’ve trusted them with two major appointments, and they’ve gone above and beyond each time. I won’t trust anyone else!

These guys are great. Mike is easy to communicate with and they get our vehicles back on the road same day most the time. I take 5 company vehicles and my personal here- highly recommend

Mike was able to get us in same day for brake service. He was so nice and helpful. Everything was clean and the waiting area looked comfortable and welcoming. We will definitely be back!

Staff is friendly. Updates are communicated by text and phone. If there ever is a problem with their work, they will correct it no questions asked. Highly recommended Castleton Meineke!

Incredible friendly staff, Needed to service AC on 2010 Hyundai Accent, and they took care of me with no hassles..They also take care of us Military types. Active or Vet.. OohRah.

Mike at Castleton has been the best I have had my truck in shop 3 times and each time I am treated with respect and friendly people . ND TRUCK IS ALWAYS RIGHT. THANK AGAIN

Top notch location. Mike is a great guy, made time for me to get my brakes replaced without having an appointment. Highly recommend this place for your car repair needs.

Mike is very knowledgable, quick to respond, and respectful. They got me in quickly, gave a detailed inspection, and took care of approved items quickly and skillfully.

This shop does a great job. Very efficient and fast. The only reason they don't have five-stars is that they can get very busy, which limits your scheduling options.

Awesome guys, awesome service. I trust Mike and the guys to take care of what I need every time. The only place I take my car fro service for over 6 years.

Great service. Great Prices. Best Service for the Price. Mike is knowledgeable. Repairs are effective. Good experience. All together Fantastic Service.

Oil change, rear end differential flush. Found a broken motor mount and bad battery terminal and repaired those. Comprehensive vehicle examination.

Mike and the other mechanics are great!! I’ve had service there twice on both my cars and I’m happy about the work!! Thanks magic Mike lol …

The guys at meineke are very respectful courteous and kind they do a great job and I would highly recommend anyone to get their car service there

Always fair, and they let you know what needs to be done and price before they do anything. Made sure it was all fixed before our road trip.

My car is running perfectly now. They knew exactly what it needed and did try to charge me for things I didn't need! Great service!

Great experience each time I take my car here. Mike and the crew are straightforward, accommodating and get the job done well.

Excellent car repair. Texted and emailed estimate. We decided what service we needed and it was just a very good experience!

Fast and reliable. Immediately trusted that the Meineke team was their to help and not charge me an arm and leg. Thank you

The service was excellent! My car was repaired properly. I had a problem with the engine fan now my car does not overheat.

We've trusted this mechanic shop for years. Really great people. They've always taken good care of us and our vehicles.

Meineke solved my car problem and got it fixed. Mike at the front desk is very courteous and efficient. Thank you!

Mike has always done a great job of taking care of my cars. That is why I send all my friends and family his way.

Shout Out To Mike Always Super Coo & Understanding I Will Always Take My Cars There They Do A Great Job..

Great Service and Fast and Friendly I will return. The guy at the Desk Mike is pretty awesome to talk to

They were professional and communicative, which is what I want in an auto repair scenario.

Very friendly, timely, complete service. phone call immediately when they were done.

The manager was so professional and helpful. Will always use their services.

They Keep Me Rolling! Fast, Reliable and Customer Service is top notch.

Amazing service. Great pricing. Mike is very helpful

Great service! Don’t take our cars anywhere else.