The store is beautiful, and it is really nice to see all of the items that they have online in person. However, I didn't have the best experience with the setup towards ear piercing. First, I asked to be contacted when they had a piercer lined up (which the staff said they would do), and was never emailed. Then I signed up for an appointment online, and it was canceled because the piercer's schedule wasn't updated online. When I finally got to my appointment, I was told I couldn't get my ears pierced because of a possible keloid scarring issue I may have had on one of my previous piercings although I was willing to take the risk. This was fair, but I feel like this could have been a part of the terms & conditions form I had to sign. Also, the piercer didn't want to do 4 piercings although the website allows up to four in one appointment. The whole thing ends with Mejuri sending me an email on aftercare for piercings that I never received. I feel like there were so many factors that resulted in a not-great in-person experience for me.

The last two times I’ve gone into the store I am always greeted and asked what I’m looking for and when I say I’d just like to look around that’s when service seems to go downhill. I’m looking for nice hoop earrings, I have multiple pairs from mejuri and I was looking to get new ones (huggie hoops, dome or others) and whenever I’m left to look on my own the staff start talking about people, no idea who they are talking about but the last time I was in there five employees were gossiping about someone and not really paying attention to people walking into the store or were not around to answer questions about the earrings. It felt uncomfortable to be there while listening to them talk, I will purchase online next time and don’t really want to support this mejuri location.

It's great to be able to see all the jewelry in person, but the purchase experience is nonetheless suboptimal. First, there was a line outside of the store, which was fine because I only waited for 5 minutes. Second, it's a little confusing on whether I should hold onto items that I'm interested in my "shopping basket". Every time when I ask an associate about the price, they always ask "are you ready to check out?" Last but not least, after I paid for my items, I waited for 10+ minutes for them to fetch the products from the back of the store...

This is my new very favorite store. Since getting my ears pierced recently I’ve purchased a lot of earrings here. Great quality, service and in-store experience. And their prices can’t be beat anywhere. Seriously, for 14k gold, diamond jewelry, the prices are fantastic. I’ve also had a couple of piercings done at this location and the experience was outstanding. They’re helpful with picking out piercing jewelry and their piercing studio and hygiene practices are top-notch. I love their use of the needle over the gun. Great store!

Had such a wonderful experience at the University Village Mejuri! I was looking to purchase the Tiny Pearl Necklace for my cousin for her birthday. The day I popped online to purchase the necklace, I saw it was backordered. I immediately called the U-Village location. They had the item in stock and offered to hold it for me! Such wonderful customer service. Turns out, my cousin had been eyeing this piece for a while, so it was the perfect surprise for her. Thank you to the Mejuri team for your great customer care. A+!!!

We got their 4mm Titanium satin finish ring as a wedding band for myself (male). I liked their simple designs and for a reasonable price. The staff was really helpful with my selection, however, I was kind of between two ring sizes. After going with the smaller one for a day, it was feeling quite uncomfortable, so I brought it back and was able to exchange it without issue for the larger one (as the ring was still in great condition). Really appreciated the help with making the process easy!

I’m usually not too eager to give negative reviews, but the service here (or lack thereof) is just ridiculous. I understand the service industry is difficult and human beings have emotions, but simply ignoring customers to chat with coworkers isn’t really a good thing to do, whatever the circumstance. I will never buy anything from mejuri again, and I will ensure neither do my friends or family.

I always see ads of this business on Instagram and Facebook. Was nice to see the jewellery in person and allowed to try on with the alcohol wipes readily available near the displays. Staff was welcoming and available for help. I didn’t buy anything as I couldn’t make up my mind on what I wanted but just nice to see it finally in person. Lots of shoppers though when I went on a Monday afternoon.

Great customer service & a very nice experience shopping at the University Village Mejuri store. I spent more time making decisions than the typical person as i had my eye on several items. The stylists were friendly & helpful, and nonjudgemental, which i appreciate. The jewelry styles are beautiful & i'm very happy with my purchases. Will definite shop at Mejuri again.

Couldn’t be more obsessed. It’s exactly what you would imagine. Not only is the store so clean it’s also so classy and beautiful on the inside. I was looking for a gift for my mother and the staff was so welcoming and inviting and allowed me to browse while also giving me input. Couldn’t be more impress. I found the most perfect gold hoops. Can’t wait to go back!!

I love shopping at Mejuri online, but when I was in Seattle visiting family it was nice to get to go in-store! I bought a pair of solid gold earrings and the sales associate were attentive and answered all my questions. Will definitely pop by whenever I'm in Seattle next!

The selection here is good and a majority of the employees are friendly. Unfortunately, one of the managers was very unkind and talked down to me. While I love the product, I am put off from returning to this location.

Love love love this store and website. Exactly the what I’m looking for and the right price. Not too expensive but definitely the quality that I want. Just purchased my 4th ring and couldn’t be happier.

I had a fantastic experience here while shopping for a birthday gift for my sister! The employee was very helpful and my sister loved the pearl hoop earrings I got her. Will be back!

Helped me find the malachite bracelet of my dreams! Stayed open late to ensure the purchase went through, wonderful customer service, will definitely be back many times!

Wow I had an incredible experience here! The sales associate Cecilia was patient and knowledgeable! She was such a pleasure to work with and I love what I bought!!!

Absolutely love this place. Got some of their jewelry as a graduation present and it’s amazing quality and looks exactly how it does online. Highly recommend!!!

A must go if you are in Seattle! The staff were all very welcoming and answered any questions I had with ease. The earrings I got are absolutely perfect! ♥

A lovely store. The jewelry advisors were very helpful and I enjoyed my experience there. I shall visit again soon. Reasonably priced jewelry selections.

I looooove the new Mejuri store! I had a great experience finding my mom a bracelet for her birthday and she loved it. Great prices and a lovely staff.

Beautiful little showcase. Love how you can try on items and it's extremely clean in here. The jewelry selection is beautiful

Shopped here for a gift and had a great experience, the person working was so nice and helpful!

Drove all the way there with 15 minutes until close and they didn’t let us in. Disappointing.

The UV Team is very helpful and I’m looking forward to coming back to do some more shopping!

Two stars only for how cute the product is. Everything else was bad bad bad.

Really pleased with my stylist. Very helpful and professional!

Cute pieces for everyday wear

Beautiful signet ring

Ryan is the best!