Mount Evelyn Veterinary Clinic & Animal Hospital

181 reviews

19 York Rd, Mount Evelyn VIC 3796, Australia

www.mtevelynvet.com.au

+61397363088

About

Mount Evelyn Veterinary Clinic & Animal Hospital is a Veterinarian located at 19 York Rd, Mount Evelyn VIC 3796, Australia. It has received 181 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday8:30AM-6:30PM
Tuesday8:30AM-6:30PM
Wednesday9AM-4PM
ThursdayClosed
Friday8:30AM-6:30PM
Saturday8:30AM-6:30PM
Sunday8:30AM-6:30PM

F.A.Q

Frequently Asked Questions

  • The address of Mount Evelyn Veterinary Clinic & Animal Hospital: 19 York Rd, Mount Evelyn VIC 3796, Australia

  • Mount Evelyn Veterinary Clinic & Animal Hospital has 4.8 stars from 181 reviews

  • Veterinarian

  • "Julie Morrow and her beautiful vet Nurses and reception staff answered our call 30 mins before closing on the most beautiful Autumn Saturday and heard our desperation…please can you assess our beautiful Rory, a 7 Month old Aussie Terrier who has just been hit by a Motorcycle and Rory was clinging to life…They said YES, bring him here now…our own vet (on call Emergency vet) said no, and we weren’t even clients at Mt Evelyn practice and Julie and her team took him in"

    "Our 9 year old rabbit had lost use of her back legs"

    "Fantastic service and extremely compassionate towards us and our pets"

    "Thank you so much for your wonderful care and wealth of knowledge in helping to diagnose some issues with my cat"

    "I couldn’t not speak highly enough of Julie and this clinic"

Reviews

  • Juliana Brennan

Julie Morrow and her beautiful vet Nurses and reception staff answered our call 30 mins before closing on the most beautiful Autumn Saturday and heard our desperation…please can you assess our beautiful Rory, a 7 Month old Aussie Terrier who has just been hit by a Motorcycle and Rory was clinging to life…They said YES, bring him here now…our own vet (on call Emergency vet) said no, and we weren’t even clients at Mt Evelyn practice and Julie and her team took him in. They gave him sedation and pain killers and oxygen, IV fluids, xrays and warmed him with heat packs and blankets and stabilised him and kept him very comfortable. Their professionalism and care was exceptional and faultless. Rory was transferred by us to Care in Collingwood later that evening, and unfortunately he died on the way…but he stood no chance at all, and pain and suffering if it wasn’t for Julie and her team. We will be adopting Mt Evelyn vet clinic as our clinic from now on without doubt if they will have us as clients. I highly recommend this clinic and again can’t thank Julie and her team enough. Thank you, thank you, thank you Love Juliana, Tim, Harry, Grace, Riley…and Hazel, Hugo and of course little Rory xoooxoooxooooxoxoxoxo

  • Catherine Webster

Our 9 year old rabbit had lost use of her back legs. After having rabbits for a long time, I knew this, along with her age, meant sadly her time was up. Upset, I rung mount evelyn vet, where we had taken our pets before, and explained what was happening. I even said, she needs to be put down. The receptionist told me they were "booked out today". Now I understand that, but a true caring vet would find time to help put an animal out of their pain, also the fact it would only take 10 minutes to administer said injection. Instead, she suggested I try another vet, "maybe Montrose, I hear they are good with rabbits". That comment really annoyed me. When your already upset, the last thing you want, is to be fobbed off to someone, somewhere you've never been. And secondly, I didnt need someone who was good with rabbits, I just needed someone to put her to sleep. We ended up at coldstream animal aid. Although they were booked out, they said to come in straight away. They treated our rabbit with respect and made the whole situation much easier. Never again will I use this "vet"...and I use that term loosely.

  • Luke Bailey

Fantastic service and extremely compassionate towards us and our pets. We couldn't ask for better staff willing to help us with any concerns or questions we have about our pets. Our vet Sheree is always willing to help with anything we are worried about no matter what it is, stands in the parking lot talking to us about all our concerns no matter how many times we repeat ourselves and even calls or emails us if we miss her on the days she isn't there. The whole team is just as committed and devoted to our pets as we are, which really makes for a relaxing and comforting environment as well as makes our pets just as happy to go there as we are. Couldn't recommend a better place to take your pet.

  • Macumber McDonald

Thank you so much for your wonderful care and wealth of knowledge in helping to diagnose some issues with my cat. You provided a sound plan to investigate some issues, gave me up front expectations around her ailments and the options and costs to treat. Understanding your process made everything so much less stressful. Something else which was unexpected, my cat came out after each visit calm and not stressed, even after being shaved and scanned etc. I wasn’t there to see her appointments in person but based on her demeanour coming out afterwards, you must be incredibly gentile with her. Thanks again! I really appreciate it!

  • Deb R

I couldn’t not speak highly enough of Julie and this clinic. The genuine care and quality of service is second to none. My dog is usually reluctant to see other vets and when she came here, she was giving kisses to everyone and left smiling despite having a leg injury. Julie took the time to explain everything to me, all of my options and explained the pros / cons of each. The nurse Alison was also a kind, empathetic person who went out of her way to make my visit as easy as possible. I don’t live in the area but will happily drive across town to bring my dog back here. Couldn’t speak highly enough of this vet

  • Richard O'Brien

Came highly recommended from a friend and wasn't disappointed with the experience. Great staff who really care about what they do, and for the 1st time in years my youngest cat, who has rather a feisty temperament, tolerated all of the tests and the vaccination process with minimal complaint (ie. there was no blood loss from myself or the vet) Animals can tell when their with people that care and these guys do. Will definitely be back for another round with my eldest cat.

  • Sarah Zemirah

This place gives out your Personal information to other pet owners without your permission. We started a legal action with this vet. And the owner made fun of my financial situation by laughing because I lost my job and battle with mental health. the lady who answers the phone all the time is a complete smart a.s.s with way too much attitude and zero decent customer service. Awful experience dealing with this vet i will never ever go here.

  • Peter Horsley

Friendly staff but a very expensive clinic. They diagnosed my 15 year old dog with arthritis and said she will need to be on medication for the rest of her life. Medication cost a fortune when bought directly from this clinic and they refuse to provide even one repeat to the script when I am forced to buy it online. Luckily I have found another vet who is much more affordable whilst still providing a high level of care for my pets.

  • Oliver Bannister

My partner was beside herself when after turning down an exorbitant operation fee for an injury to our dog she was then charged $80 for what was a 2 minute quote. We were new to the area and had been to this vet for a number of issues as it was our local. After a few visits to other vets in the area we found that Mount Ev Vet puts profit in front of care. To charge for a operation quote is down right rude!

  • Len McKeown

Waited half an hour in the car as was told no contact my wife gets a call where are you telling me I have missed my appointment. As per instructions which said we in the car we will call you nothing . Have been using the vet there for over 20 years after today lack of service I am done . Don’t have a policy you don’t follow thanks for wasting my time . My business will go else where for the next 15 years .

  • Nat Whitelaw

Our family have had the sad task of saying goodbye to Star, our beloved 14 year old family dog. Nick, Kia and Alison all assisted with the process, providing compassionate comfort and support for Star over the last few months and on the night of her passing. They also showed the same level of care and compassion to our family during the process which we all greatly appreciated. Thank you guys.

  • Ashley

Having worked in the veterinary industry for 10+ years, I was nervous about finding a new vet in a much smaller town than my previous. . But I shouldn't have worried, because the team at Mt Ev vets are some of the best I've come across. Caring, friendly and most importantly - thoroughly examine both my cat and dog! In particular Sheree, my golden adores her!

  • Glenda James

I can't say enough words to explain how very caring, supportive and compassionate that Dr Nick has been for both our fur baby Echo, and to her human parents. All the staff that we interacted with all showed their love of animals, and their support. I will highly recommend this Veterinary clinic to anyone and everyone I can. Thank you all . The James family

  • Philip Rosie

Today our boy spent the day with the team at Mount Evelyn Vet. We know that when we take our cats to see them they get the best care available. We know that the team will be looking forward to the next visit from Oscar and Milo. Thank you to the team at Mount Evelyn Vet for the work you do and for treating our cats with so much care.

  • Gabby Molloy

I love the care and the kindness the staff here have shown towards me and my pets. I have had a tough year with my fur family but these wonderful people have been so kind, supportive and professional. They have made things so much easier. I am so thankful to all of them and if my fur family could speak, they would say thank you too.

  • Jenni Cross

Cannot recommend Mount Evelyn veterinary clinic enough. All of the staff are the most caring, compassionate and professional group of people you would ever meet. I have entrusted the care of my much loved cats to Julie and Nick for many years and will continue to do so.

  • Susan Luxford

Wonderful caring staff and vets always easy to get my dog and cat booked in fir treatment. Any emergencies they always get my babies in to see a vet. Have been using them for 40 years. I have had to have 3 cats put down and they are always compassionate and kind

  • Vanessa Brooks

Dr Nick and all of the staff here always go above and beyond for us and our fur babies. They have also spent special time nurturing our human babies with their teddy bear vet clinic they held on the school holidays. Wonderful people doing wonderful things.

  • Ashley Glover

They were the only vet in this area happy to see my chicken that was so sick she had to be put to sleep. The staff were very compassionate and didn't try flog me off to somewhere else like the four other vets in the area . Highly recommend the service.

  • Brodey Sutton

Cannot recommend these lovely people enough. Having taken 2 pets here for years, everyone here is supportive, caring and patient. Even when having to put my pets down, the whole team were so amazing in everything they did. Thank you for everything!

  • Rebecca Conboy

Thank you so much to everyone for treating my beautiful Narlah and Squirt for their hyperthyroidism. I was very happy with all the daily updates, how lovely all the staff were and their pricing. Excellent customer service and communication

  • Kiri Johnston

Honestly, all their staff are the most amazing people to look after your family members. The whole team reassures you, provide options on treatment plans, and their communication is great. Their treatment of animals is just simply 12/10.

  • Georgia

First visit to this veterinary surgery did not disappoint. My GSD is quite reactive and the staff here were exceptional at accommodating him. Lovely, caring and genuine staff. Vet Emma was 10/10. Thank you all for looking after Scotty!

  • Tayla Schneider

What a beautiful group of people! I really can put my trust in any of the team members to ensure that my pet will be looked after. Very family-feeling Vet and also they always find a spot for me when I need help asap. Great value too!

  • Monique Naudi

My problem is how to get my dog to LEAVE. Seriously though, the care these guys take of my dog is evident in the way they are holding her after a recent surgery here. I can always trust in them to make everything better for her.

  • Rachel Hardy

So happy with the quality of the groom our dog received!! Our dog has bad anxiety and is usually pretty traumatised after getting groomed. Not this time! He's happy, calm and dematted . We know where we'll be going from now on.

  • Doug White

Outstanding care for all animals. Knowledgeable and caring vets. Friendly staff and thoughtful and empathetic people. The only vet in the Yarra valley I would take my animals too. And my animals have always liked going there!!

  • Beth crazy crazy Subscribe

Thankyou for your professionalism, advice, support and sincerity over Christmas. Our pet Ainslie went to heaven but you did everything you could and put his well being first. Lovely staff. Grateful.

  • slice of life

Instant service with a smile by all. Great friendly staff very professional service . Not only do they care about your pets but they also care about your feelings too . SKIP SAYS THANKS WOOF WOOF .

  • Helen O'Kane

The care is exceptional. I've taken two of my pets there over the years and recommended the clinic to others. They too have been very happy with the staff and care given to them and their pets.

  • Gemma Holmes

All the staff at this clinic are always super lovely and helpful. I always feel like I’m getting the best help and advice when it comes to my pets. The new clinic location is also beautiful

  • Stephen Waller

A wonderful vet practice. Very friendly and attentive to the pets. Parking can be a pain, but that is likely to improve when they move to their new premises next to the Mt Evelyn CFA .

  • Matt Lee

The whole team of vets, nurses and staff are so warm and welcoming. Our new pair of puppies feel like part of the family already. Am so glad we have come to this practice

  • Tahli Fletcher

I've been bringing my assortment of pets (cats, ducks, rabbit) here for a few years and every vet we've seen has been fantastic! Highly recommend Mt Evelyn Vet Clinic!

  • Richard Reid

I can't thank the team at Mount Evelyn Veterinary Clinic & Animal Hospital enough for their care and empathy shown with Herbert who we lost to a rapid cancer.

  • Bron C

Amazing caring Vets and staff who care not just for your animals but also for you! My dog literally can't wait to go to the vets and just loves seeing them

  • T.Deaks 001

I've been coming here for years. The staff are always friendly and helpful but most importantly they care about my furbaby and give him the best of care

  • Mandy Sutton

Staff go above and beyond to care for fur babies and their families. Very compassionate and caring people. Couldn’t ask for better care of our Lily

  • Themiya Weragoda

Our Puppy get so much love here. We are locals and all the Vets are amazing. They also offer grooming services, very affordable and genuine …

  • Stuart A Wallis

Love ya's there, caring, kind and professional looked after my dog for fifteen years. He would not have made it that long without you. Thank you.

  • Service Centre

Great people and a quality consult. Happy to answer any questions i ask. Took the time to explain everything they did and what they found.

  • Chantal Tirabassi

We have been coming to the clinic for our cat Puddy for nearly 15 years. Dr Julie and her team are truly wonderful ! Very happy customers

  • signor Fudgel

Service is always really good and they show our pups so much love. I mean look at the awesome little bandage they made for our girls leg

  • Christian Don

Great clinic knowledgeable end friendly they have looked after my dog for years from a simple yearly shot through too his knee reco.

  • Sonja Grozdov Miller

Very friendly staff really good with cats. The vets are very helpful and understanding. Wouldn't go anywhere else. Very satisfied

  • Ranen Wilson

Wouldn't take my pet anywhere else the service and care is 2nd to none an incredible team. 5 stars isnt a high enough rating :)

  • Olymbia Arena

All the team are absolutely amazing and very compassionate. Couldn't ask for more friendly service even at the worst of times.

  • Kennis C

Amazing vets and nurses and you can tell they really love animals. Very reasonable price as well. Thanks a lot …

  • Dawn Bray

Vet Julie, Vet Julie, Vet Julie! I just can't recommend her highly enough! Thank you for all that you do!

  • lauren White

outstanding vets in their field. love your animals as much as you do. been our family vet for 30 years ♥️

  • Joanne Ward

The staff are so lovely and that they care about the furbabies and its needs and that what l want …

  • Graeme Porch

Good people, seem very genuine and seem to know what is needed. Very happy with our experience there.

  • Mardi Quon

Always caring to Harley and Branson. Works well meeting in the carpark.. efficent excellent outcomes

  • Matt Hadley

Delightful! Always friendly, and they put the animal's needs above all else!! Highly recommended!!

  • Karen Hunsdale

Amazing service and beautiful staff. They do all they can to care for your furry friends and you.

  • Travis Doensen

Great vet! The team down there are extremely helpful. Definitely would be recommending this vet.

  • Ian Woff

My long-standing vet clinic, who have looked after my cats (and me) so well for almost 30 years!

  • Adrian D

Been seeing Sheree for couple years with my dog Jax. Highly recommended. Goes above and beyond.

  • David Bentley

Have always gone above and beyond, will always take my pets here. Can 100% recommend this vet

  • Miriam Meehan

Great care, great service. Staff are lovely and clearly care about every animal they treat.

  • Stel Coombe-Heath

Our dog recovered quickly from his leg injury, thanks to your caring and supportive team.

  • Holly Phillips

Fixed up our pooch’s arthritis quickly, cost effectively and with great care and service.

  • Mark Sorensen

The staff are amazing and always remember and take care of my Olly. Highly recommend them

  • Jessica Allen

Really professional and kind. Able to fit us in on a Sunday for an emergency appointment

  • Stephen Waller

Great new location with much improved parking. Lovely staff and terrific, caring vets.

  • john clark

Truly warm and friendly reception,top class vet quick & precise will always use again.

  • T K

Very friendly and timely service. Took in an injured bird we found without hesitation.

  • Alistair Mcinnes

My Bulldog was having fit and they turned him away not a real vet disgusting service.

  • Julie Salden

Fantastic vets always do their upmost for the pets and staff are great as well.

  • Paul Gallagher

Warm, friendly, knowledgeable and kind. Just what we needed in a tough time.

  • Jennifer Thomas

The staff here were so sweet with my new rescue dog. Such a lovely clinic!

  • Nik Hocking

The friendliest nurses and vets that you will ever meet, highly recommend

  • Lorraine Gossip

Very caring staff. Keep you well informed of your furry babies progress.

  • Fletcher Higgins

The people here are polite and understanding and always willing to help.

  • Melissa Miller

Can't recomend this practice enough. So friendly and professional.

  • Jo

Experts in the technical stuff & loving & caring towards your pets

  • Rita Brancatini

Thank you for seeing my girl at short notice and in an emergency!

  • Susan Streat

Amazingly lovely Vet Hannah. Very patient with our 2 greyhounds.

  • Violet Sferruzzi

Wonderful caring practice, you know your pets are in good hands

  • Morgan Humble

Beautiful with my dog. We had such a good experience here.

  • talitha free

Professional, friendly, knowledgeable and affordable!

  • Iwona Babecka

Great vet clinic, with amazing people working there

  • Locky Mcd

Had a very good experience here a very caring vet.

  • Richard Fellner

They are very caring and professional. Great staff

  • Greg Lorimer

Super awesome staff to look after your fur babies

  • Brian Callaghan

Great place for customer service for our pets.

  • Sharyne Picone

Very helpful and attentive staff on reception.

  • Jes Parkinson

Always friendly and giving great advice …

  • Clint Simonsen

Awesome team, so very friendly and helpful.

  • Leisa Logan

would not take my animals anywhere else

  • Jon Mommers

Great service and lowest prices around

  • Belinda Robins

Mount Evelyn vet is THE BEST ❤️ …

  • Ashley Williams

My dog likes it here. He got treats!

  • Shane O'Brien

All the staff are caring polite

  • senga newell

very good staff very friendly

  • Jim Bop

Put my Dog Down. R.I.P Desta

  • Anne-Louise Stolzenhain

They were Awesome & caring

  • Louise Fitinghoff

Friendly and caring staff!

  • Richard Selway

Great customer service.

  • Lindsey Booth

great vet, very caring

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