This was a disaster from the beginning. We were hoping to try out cabs at BNA and see if they were comparable to Ubers & Lyfts, but if they operate anything like Nashvegas cabs - they are a TOTAL scam! Our driver first told us “we only go downtown”, then gave us a hard time about having 2 suitcases at an airport pickup. After we pulled out of the garage, she stopped in the middle of the road and told us a 10 mile cab would be $60 - which she then kept driving and trying to calculate on her phone to show us without saying where any of the numbers came from. The meter starting at $9 is a standard fare according to the airport sign, but 10x$2.50 and a $2 person charge still would have been $36. My fiancée saw the driver check the price of Ubers for our route and then tried to break standard fare pricing. By the end of the drive, she had gone back up to $55 because we were going 2 miles off Broadway, but closer to the airport - so she told us that it is X dollars from the airport to downtown, and we were 3 miles from downtown so she added onto the baseline Broadway service. This didn’t make any sense as our destination was less mileage than the Broadway baseline, and she refused to show us on her maps that it was indeed 15 miles that she was basing her pricing on. The driver then struggled to make change after telling us it would be an extra $10 to pay by card, so we ended up having to pay more than originally agreed upon!

Caught a cab from airport at the stand. As soon as we got into the cab and told him where we were going (it costs $7.00 as soon as you get in) he immediately started complaining about having to take us to our hotel. "I make no money" .. "We can get out and get another one".." No, but you have to understand I have to make money, this is no money".. again.. "We can get out and get another one", This went on all the way to the motel. When we arrive, he does not even offer to open the back to let us have our stuff. I shoved $20 in his hand for his $12 dollar fare. He still does not open the back, I finally do and grab our luggage out. He said, as he was standing at the side of the van "I was going to help you", .." No you weren't, you didn't even move from the side to open the back end" with 2 70+ elderly people with me, one needing a wheelchair to walk over about 30'. He was the MOST RUDE driver I have EVER met. The motel told us that they did EVERYBODY that way that they brought to the Red Roof Inn. Only reason we even needed them was because our flight was late so we missed the shuttle. I will NEVER use them again. I had actually called another company who told us to go downstairs to the cab area. The other company that picked us up to take us there were nothing but wonderful. TN Cab I believe. I emailed the company to which I received NO REPLY. Figures.

On 03/17/18,, @ 10:17am, I called Nashvegas cab and talked to Shelby whom had cab#152 pick me up @ 11:40am and take me downtown from Harding place which turned out to be 8.1 miles & cost me $20 even. I called back to same company for a ride home at 4:30pm from same drop off location from previous ride and got in cab#115 with a Haitian driver whom took me around in circles then south to Harding place after I asked him wear he was going and waisting my time and money, he replies he was taking me the fastest route and thought that I was from out of town.. Which I'm defenitly not!!! It cost me $35 to drop me off on Harding place in the same spot! I called the main office @ 5:42am the following morning for a $15 refund and a rude white guy answered, whom assured i will not get a refund and hung up in my face! These people are robbers! And I'm reporting you to the city, & BBB, also am going to (invest) in having you guys investigated and on the news, Along with a massive group of friends whom apparently experienced the same thing! Watch And Jonathan> Marketing Manager,, better get back with me withen the next week before me and 96 other people stand outside your property to entertain a boycott, facebook friends are already responding massively on my behalf against your company.

Unless you guys collect IPhones from your visitors/tourists for a living.......I feel like it is really messed up that a company who advertises the city of Nashville on their cabs has the ability to do business here when we just tracked our friends phone down to the Kroger parking lot in Northlake Village. Not one but two cabs were parked here similar to a drop zone for what appears to be an inside job. Pretty sure Koger won’t be ok with you guys leasing their land for criminal activity?? I am a business owner and after multiple conversations, I am appalled at the lack of respect for this situation. We could and will be contacting the police with our videos, voice recordings and iPhone records, but we did give the owner a chance to make everything right. Just disappointed at the way this business handled this incident. Please DO NOT DO Business with this company!!!! Unfortunately I am fairly new to the city of Nashville but I am pretty sure that so far the amazing individuals that we have come across would not stand and will not stand for this!! Thanks for standing up in this.

I was traveling for work and received this cab at the airport to take me to my hotel in downtown Nashville. I confirm credit card payment was allowed prior to departure. The cab driver was nice, but upon arrival, the credit card machine was not working. I sat for 15 minutes while he tried and tried again. He then called the main line and explained the issue and the representative on the other end told him he would have to wait because she was talking to a board member (not sure what that means). I was given his phone and sat on hold for five minutes before he hung up and redialed. He seemed frustrated too. This issue was wasting his work time. She answered with a bit of frustration but then took my credit card info and charged me no problem after being in the cab for over 20 mins at the hotel. She took my email and guaranteed a receipt but I have yet to receive one and nobody ever picks up the phone. Steer clear of this company!!

The issue I had below was resolved after speaking with the person in charge. At first I rated this company one star, but because the person in charge was so helpful, I changed my rating to three stars. I was forced to take this cab company instead of an Uber and I am mad that I did. I showed the driver the address of where I wanted to be taken. He said he knew where it was and did not need to put it into his GPS. I wanted to go to Long Ave. and he took me to Long Boulevard. Long Boulevard was all the way on the opposite side of town. It has been four days since my trip and I have still not been refunded. The company explained to me three times that they would get back to me. This was the only trip that I have taken with this cab company, however, based on this one experience I would avoid using NashVegas Cab.

Horrible experience. Called to confirm they could take me 90 miles to my destination from BNA and they said yes. Called back again the morning of my arrival to double check it was booked and they said yes and not to worry. The woman was very rude when I asked where to meet the cab and she said you just have to look. I called once I landed and was once again met with such a rude response and was told to go to the taxi bay where there “10 cars waiting and I could just go up to one and mention my booking.” There was only one car and he refused to take me despite my confirmed reservation and would not help me find another cab. A nice cab driver helped me out but abysmal service. The driver was so rude.

Got on one at the airport. I usually use Uber or Lyft but I wanted to get a receipt for work purpose and my work card didn’t go through the Uber app so decided to hop on a cab thinking this industry prob regained its integrity in order to compete with Uber/Lyft. Nope. Lady charged $2 extra for credit card usage, didn’t want me to use the credit card machine in the car but instead wanted me to use the one attached to her own phone...suspicious. Complained the whole drive how going into the downtown is such a hassle. Then maybe don’t pick up people from the airport where a lot of people are probably headed to downtown area??! So yeah, Uber and Lyft will keep thriving/surviving imo.

In Nashville from north of the border and went to Grand Old Opry as part of total Nashville experience and ran into the most rude ripoff artist driving Nashvegas Cab Unit #39. Asked for quoted price at the Opry for trip back to our Air bnb in Antioch and was quoted $30...cab pulled up to our place and we were confronted with inflated $39 fee plus additional $3 fee for additional passenger fee..(duh didn't pickup anyone else) Doors were locked when we argued about quoted price vs new charges. If and when we return to Nashville we will never use Nashvegas Cab and don't recommend it to anyone...

If you use NashVegas cab, do NOT use a credit card. I attempted to use an AMEX card for a $50 charge ($37 ride charge plus $13 tip). The card reader said card was "Declined," which would be impossible. Instead of using a different card, I just gave the driver $50 cash. I decided to follow up with AMEX to see if the charge went through. It did indeed go through, so $100 paid for a ride from airport to downtown hotel. I disputed the $50 charge through AMEX and NashVegas is refusing to cooperate. Wisely, the next time I used UBER for my ride back from the hotel to airport. You have been warned.

Driver ripped us off. Avoid. Charged $38 for what was supposed to be an $12 fare. When questioned he was adamant that there was a $30 flat fee to go anywhere around the airport plus a $2 charge per passenger. The sign at taxi stand said $9.50 flat fee fee plus $2 a passenger. Two stars(vice 1) because the company’s customer service rep was friendly and helpful in verifying that the driver was wrong and that we can dispute the credit charge with no contest from them. BNA Airport to Fairfield Inn and Suites at Nashville airport. 1.4 miles for $38.40. Driver 9024. Cab 12. 830pm on 19Sep2022.

Hey Nashvegas Cab you all need to check the blinker fluid level in Cab 110. Nashvgas Cab Dodge #110 Lic Plate# L06457 Lime Green decided to cut me off driving up I-65 in the Madison/Goodlettsville area on 7.31.19. Never used his/her blinker and just merged into my lane with complete disregard for any other drivers or the traffic flow. This cab company reminds me of the cabs from yesteryear in NYC. Like many have said in previous comments, you are probably safer in an Uber or Lyft with a perfect stranger than using Nashvegas cab service. If I could have given zero stars I would have

We ordered a taxi for 3:10 am by calling and reserving over the phone. They took the reservation and said we were set...no comment about the fact that they don't have a driver available at that hour of the morning. Pick up time came and went and I called only to find out from the morning dispatcher that she had just come on duty. She saw my reservation but didn't have any drivers so she gave me the phone number of another cab company. If you are in Nashville and need an early morning ride to the airport, call Yellow Cab, call Lyft, don't call NashVegas Cab!

It was 345am and I had called a taxi from NashVegas. They said it would be 10 min. 30 minutes went by so I called again. The person that answered the phone said they got news that I was picked up. I was not. Soooo waited another 20 minutes for another Cab that they said was on the way. It was now 5am and nothing. So I called one more time and she said there was a cab within 5 minutes of me. I waited until 545 and then called back and said cancel everything and I just used uber. I was told NashVegas was reliable. I would like to rate 0 stars if possible.

I'm disabled and in a powerchair. I've been having problems getting to my Drs appointments and to testing etc. This company was asked could they take me & they said yes. They called in advance to let me know about what time they'd be here. Then they called when about 10 to 15 mins away. The driver was friendly and I enjoyed our conversation. Made the trip go by faster. He got me to my Drs appointment with time to spare. He waited for me to get done and then brought me home. I'd recommend this company to anyone.

I wish I could rate 0 stars. My blind husband got charged 70 dollars for a 4 mile ride on Friday night and the owner says they can charge whatever they want. Of course he didn’t get the cab number he is blind. The owner said because they are independent contractors they can set their own rate and charge you whatever they want. They should put this on their website. This company should be out of business. And come to find out the ride had been paid for and then he paid again. Wow 70 dollars for a 4 mile ride.

I called 2 days ahead of my flight and requested a ride at 730am to get to the airport. I called the day before to confirm that they had my reservation. The driver called me at 7:24am to tell me he was on his way and would be there at 8am - I'd risk missing my flight. Apparently dispatch never bothered to call him ahead of time so that he could get to my pickup point in time. Absolute waste of time and made the morning incredibly stressful while I rushed to find another ride literally last minute

This was honestly the best cab I’ve ever taken. The operators Karya and Ruby(ka) were so kind and even went above and beyond to secure me a cab. Then the taxi came earlier than than the eta. The driver complimented me with respect and even paid off my student loans!!. He looked familiar but I couldn’t put my finger on who he was but he was so sad so I told him to never give up and keep working. Now I find out he’s Barack Obama the very first black president. Overall 10/10 ride

SHOCKING. Driver charges 20 dollars for 8 dollar ride, refuses to sign receipt, gives blank receipt for another company, then when I calmly say that it's fine, that i'll take pic of cab licence, he opens the boot to impede photo. Then says "really? Really??" Company promises to suspend driver for the night, but won't refund. When I insist and say that negative reviews in various forums/sites will be left as a result (democracy), he hangs up and refuses to answer calls. Scum.

I booked a last minute cab at midnight for 4:30am on a Sunday morning for a emergency flight home, I made an account and booked online, driver was 5 minutes early and called to let me know he arrived. Picked me up out front the loft. He was very polite and kind, he took me straight to SW Nashville Airport and was very quick. Knew exactly where to drop me off and helped me find where to go through all the construction. 10/10 will use again if I come back to Nashville!

The guy who we spoke with prior to getting into the van was extremely rude. He offered to put our luggage in the trunk, so we got inside and before he was done putting the luggage away, he remarked that he puts luggage away for tip money... We never asked him to put the luggage away. We were so put off by this comment, but my mom tipped him $6 anyway, which was far too generous. We will NEVER use this company again and don’t recommend anyone to do so.

Got in downtown said be 28 in cash to get me home payed the dude ( i was very drunk not that drunk tho ) get my place says needs to charge 75 for a clean up fee for throwing up if wouldnt be driving crazy wouldnt have thrown up there nothing on the outside cab at all then pulls out phone makes a fake call then says i can use a square card app for the fee really scam much be reporting that dude first and last cab experience in nashville stick to uber

Don’t ever, ever call a cab from this company. Waited for 40 minutes when I needed to get to the Music Coty Convention Center and at first they said on its way, then it’s very close, then the dispatcher informed me that he had no contact with the driver except for dispatching him. Got there late, had to walk dressed up and according to hotel they never came. This company is the perfect example of why Uber and Lyft are thriving.

Our group was originally told a price of $25 to get home by our driver, but after we got in the cab he decided to change it to $35. After some arguing we agreed on $30+tip but once we arrived at our house he gave himself a 5 dollar tip and said "I assumed you'd at least tip me five dollars", clearly he didn't understand how tipping is supposed to work. Unprofessional and terrible service. I will be taking an Uber next time.

NashVegas Cabs took me from the Nashville airport to Fort Campbell. When I was to return, I used the app to schedule my ride to the airport the evening prior to my flight. I received a call to verify an hour before my pick up time and he was 10 minutes early. Both drivers were friendly, professional, and courteous.I recommende this company based on price, service and professionalism.

I was picked up downtown and I asked to be dropped off in Bellevue. Abraham almost took out two people and a vehicle as he whipped the minivan around on the middle of broadway. I made him pull over immediately and after a confrontation, he finally gave up his ID. I called the number listed and I was laughed at and I told to call the supervisor tomorrow. Stay away from this company!!

This company is dishonest. Driver of cab #100 agreed to $25 for a 11 min drive. On arrival to our destination, he swiped our card for $65 when he thought we weren’t looking. When confronted, he swiped our card again for $45 without our consent. This company targets women and extorts them for money. We attempted to call the company without any answer. Be safe and take an Uber.

Do your people know how to use Turn signals? Just happened to me a little while ago. I was driving on Murfreesboro road when one of your cars decides oh hey I'm going to make this turn real quick and make the guy behind me make a hard stop. Not Cool. I could have caused a crash because of that driver. Ivery never used your service and I don't think I ever will

DO NOT USE THIS CAB COMPANY!!! We waited for over 2 1/2 hours for their driver or drivers to show up and after 3 phone calls they never showed They will straight up lie to you and tell you they are on their way but DO NOT BELIEVE THEM!!! Pretty sorry way of doing business. They Suck!! The only reason they got one star is because I couldn't give them a ZERO!!!

Posted price says $25 flat rate to opreyland. Driver charged us additional $5 per person vs the $1 posted. I inquired and he argued that was the rate. When i said that's not what the sign says he said it "18 miles away". It was less than 10. A 15 min taxi cost usalmoat $40. Stick with uber next time. And they wonder why uber and lyft are edging them out SMH.

Picked us up from Broadway for an 8 minute ride. Driver put in North instead of South and then took his phone off the dock in order to hide it. I caught him halfway and told him to turn around. He then tried to charge us extra for "giving him the wrong address" when I pressed him he caved and dropped the extra fee. Do not fall for this scam.

I called last night at 445 to get a cab from my hotel at 530 was told one would be there and I again confirmed 530. When it was 539 I called to check on the cab and was told “no one had picked up our route”. It made us very late to a concert we paid a lot of money to see!!! Was very upset on how it was handled!!!!! WOULD NOT RECOMMEND!!!!

I lost my wallet and one of their cabs during the CMA music Festival this year. I thought ALL was lost I couldn't remember which taxicab I lost it in nor the person's name. A month and a half later when I finally checked my mailbox and there is my wallet. Everything in it as well money,credit card, debit card, and drivers license.

Rude, obnoxious drivers who feel they have the right away with no concern for safety, pedestrians, or traffic. Drivers will literally try to squeeze thru traffic with no concern for people or other vehicles. Obviously company training, since I had this same experience with 3 cabs around the Opry Mall within 10 minutes.

Beware of cab driver #27. Very rude and drives like he's drunk. He has a shaved head and looked to be of Indian ethnicity. I don't understand how he's allowed to drive for this company or even has a driver's license to begin with. He's nuts. Stay away from this company and the crazies they hire.

My son called for a ride from work they said they'd be there in 10 minutes he waited almost 2 hours before they came to get him me I will never use this taxi or suggest to anybody I know be where horrific customer service there are plenty of taxis in Nashville please feel free to use another one

Charged me $20 to go five blocks. Never turned on the meter and drove like a mad man. My hotel hailed cab number 7 for us off of the street. Since the meter wasnt turned on I'll assume he told the company he charged us 4 or 5 dollars and pockets the rest. I recommend not using them.

Waited outside in the cold for the cab that was scheduled and after 30 minutes I call and they say it’s still 15 minutes away. So I ended up late for work because apparently you should schedule your cab for an hour sooner than you actually need it. Now I remember why I use Uber

Driver tried to charge 30 bucks to go a block the. Blamed it on traffic. Ended up charging 20 bucks and made me tip. Worst cab service!!! Use Uber!! This was a very unpleasant experience driver almost hit another car, slamming on brakes, would not recommend.

$50 for a 6 mile journey ! Avoid like the plague. Asked where his meter was and he said it wasn't on. Must think people were born yesterday. He didn't end up getting $50 let's put it this way. Took photo of cab and was questioned by him. He quickly drove off

If I could give this a rating of 0 I absolutely would! I reserved a cab online, and they cancelled it without even letting me know. When I called to ask where my cab was the operator was very rude! I'd rather walk 50 miles than have to deal with this company

Waiting 2+ hours for the cab ,only to find out they never dispatched me a cab. And the company I work for has a contract set up with them,and this is multiple times waiting over 2 hours just for the lady to say " I don't know what to tell you"

I called them and waited 2 hours after they said the driver was in rought. I called back over 100 times they keep ignoring my calls. I called another taxi service and was picked it in 25 minutes. Don't use this sorry excuse for a company.

Did not show up in time..2hours late. 1 star isn't necessarily should be zero star. Horrible service ..2ND night in a row this happened..2nd night they never showed up had to call another taxi company. Would NOT recommend this company.

My brother and his friend tried 2 times to use this company 1st time they got overcharged then the 2nd time they didnt get picked up at DONT USE THIS COMPANY UNLESS YOU WANT TO LOOSE ALOT OF MONEY AND GET A HEADACHE AT THE SAME TIME

Driver was on her phone, swerving between lanes at high speeds, never started a meter and have us a made up inflated price, wouldn't take our credit card and offered no chanve for cash. Never again. Terrible and frightening

no prices shown or meter turned on. Literally took a quarter mile ride and was told a ridiculous price. It's no wonder uber and lyft have taken over. This experience just reinforced why I no longer take cabs

5 Stars to NashVegas. The taxi driver was prompt and professional. Called another service and they taxi did not show, nor did I get a call from dispatch saying they would not show. Thank you NashVegas

While driving my car cab number 17 was driving recklessly. Tailgating and speeding and did not yield for an emergency vehicle. Absolutely unacceptable. Please train your drivers to be decent humans!

I scheduled a pick up in advance, but the driver never arrived and never called or texted me. Fortunately I was able to get another ride quickly and was only late to my appointment by 8 minutes.

Wonderful professional service went over and above just driving us to airport. I left my laptop in Befekadu's #10 Cab. He brought it back to me twice I also left my charging cables in there too.

Made reservation for a taxi to pick me up at the hotel by the airport more than 12 hours in advance and they couldn’t get someone here actually told me try another company...terrible service

I do not recommend getting a cab from this company I called the lady said she would send cab 56 and 56 let people get in it and we had to find a different company .. not worth your time

Please just use Uber or lyft . Please summon a stranger instead of this company ! Horrible rude drivers and they CANT DRIVE . Nearly side swiped many cars driving in 2 lanes !

Driver tried to charge us $30 to go to a hotel beside airport only 1.1 miles. He was the RUDEST cabbie we have Ever Had. Do not use the company under Any circumstance!!!!

Rip off! Completely dishonest about price. Do you not use this cab service! We had cab #27 and he was a crook. Attempted to contact company and received no response.

Called at 8:44pm to get a cab. Currrently writing this review at 11:38pm as I’ve called them back 4 times to have no cab sent to my home. Awful service

From the moment the incompetent secretary opened her mouth to the time I hung up this was nothing but a waste of time and borrowed trouble. Next.

Said they had a cab coming three times. Cab never showed. Ruined dinner plans. Absolutely do not use them. It happened on two different nights

Called the night before to reserve an early morning trip to the airport. I waited over 20 minutes, I called three times and no one answered.

I left my phome in the cab and the cab driver drove back to me (from over an hour away) and brung it back! Highly recommend this company!

I just tried to get cab 144. He refused to pick me up unless I paid $15. A cab to my house is $8.60. This is against regulations!!!

Your cab #39 almost caused an accident with his disrespectful careless driving coming off of 440 onto 65. Will NEVER use you!!!!!!

Cab driver was very rude, he tried to put us out of the cab twice, and make us walk! I will never call nashvegas cab again! Frfr

Refused to take us back to our location because they said the fair was not high enough. That was more than one cab driver.

BEWARE!!!! Horrible Service, VERY Rude drivers, outrageous charges! The Broad Squad Shuttle Saved all my party thank God!

tried to charge me time not mileage until I called him out on it then still over charged me VERY DISHONEST COMPANY!!!!!!

I really prefer this cab company due to giving quick services with in short radius and fast dispatching system too

Find another cab. Will lie, be rude then call you a liar when they know they are trying to take a longer route.

They were on time, really nice,good drivers,and over all I really enjoyed Riding with nashvegas cab Corp!!

Horrible if i could give a 0 i would i waited over 2 hours and nothing this isn't the first time either

Hello this company I called one Sunday to get a taxi ride from church it was getting dark no answer

The lady supervisor for this company is rude and very hateful. The driver however was very nice.

This taxi company have better service in Nashville. I recommend to use this cab company.

Terribly unsafe driving. If you use this service, it may be the last thing you ever do.

Said picking up someone is a waste of space and time because they didn't have a phone.

Worst experience I've ever had in a taxi. Tried overcharging then tried fighting us.

Came EXACTLY when i scheduled the pick up, friendly dispatcher and driver, clean car

They have very bad service. On two seperate occacions I reserved and no taxi.

Called to request an early morning cab to the airport. Never showed up.

Only reason they are getting 1 star is because I cant give them zero

This cabbie tried to run into my car, luckily he wasn't shot!

The charge me 20 for a 3 miles trip, just go and take a uber

Refused to drive me 20 minutes away using a meter.

This place is garbage and the drivers are horrible

Trip all depends on which driver you have.

Excellent experience every time I called.

The night dispatcher is very rude.

Better taxi service in Tennessee.

No good, better off walking

Nashvegas cab is the best.

Scam. & Pitiful service

Fast and good service

Good on time

4 hour wait