Orleans Shoe Co. is a Shoe store located at 3112 Magazine St, New Orleans, LA 70115. It has received 313 reviews with an average rating of 4.9 stars.
Monday | 10AM-6PM |
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Tuesday | 10AM-6PM |
Wednesday | 10AM-6PM |
Thursday | 11AM-5PM |
Friday | 10AM-6PM |
Saturday | 10AM-6PM |
Sunday | 10AM-6PM |
The address of Orleans Shoe Co.: 3112 Magazine St, New Orleans, LA 70115
Orleans Shoe Co. has 4.9 stars from 313 reviews
Shoe store
"I came to New Orleans totally unprepared (shoe-wise)for the weather and was in desperate need of new shoes! HOWEVER, I wear a women's size 12, so finding shoes in a store is near impossible and I always have to order"
"They carry the very best shoes around"
"Today I was like a kid in a candy store"
"I was politely greeted by Jose as I walked in and he immediately tended to my needs"
"I’ve been in several other Orleans Shoe locations and I will not come back to this one again"
I came to New Orleans totally unprepared (shoe-wise)for the weather and was in desperate need of new shoes! HOWEVER, I wear a women's size 12, so finding shoes in a store is near impossible and I always have to order. I tried every single shoe store that I came upon and also asked for recommendations from the other stores, one of the spots I was referred to was "Good Feet" aka Orleans Shoe Co. Because I am well versed in shoe stores not carrying size 12, I always just ask if they have a 12 in store, before I even bother looking. To my surprise the girl at Orleans Shoe Co said YES! I couldn't believe it, thank Goodness because my feet were killing me and I was miserable from walking all day and Haleigh stopped what she was doing and searched every brand and style I'd asked for and gave me exactly what I wanted. I ended up buying 2 pairs of shoes and they saved the trip for me I had an amazing experience there and I highly recommend this store! The staff was knowledgeable and friendly and INCREDIBLY helpful! I am so grateful for them, as I was desperate to find comfortable, cute shoes, that fit my feet for the duration of my trip! Thank you!
They carry the very best shoes around. Over the last 6 years or so, I have purchased at least 15 pairs of a certain Ecco sneaker in multiple colors. But since the covid-shutdown, the last few years they only rarely have the colors I want in my size in stock. Sometimes I have them shipped from one of the other stores, but more commonly I go home and order them online from Ecco. I hate ordering online and prefer to shop local. Plus I like the immediate gratification of walking out with the new shoes. I continue to check in with the Orleans Shoe Co. branch on Magazine St. before purchasing, but frankly I end up leaving empty handed and ordering them from someone else online roughly 75% of the time. Also, oddly, today they no longer had me in their database (though the sales person immediately recognized me as a regular customer).
Today I was like a kid in a candy store. Literally.......So many shoes to choose from. I love when a store has something for everyone. Orleans Shoe Co. not only has great comfortable shoes but they are actually nice looking shoes as well. I received top notch service from Haleigh but I noticed the other young lady working along side her was just as friendly, courteous and knowledgeable on the store's merchandise. My 1st visit was back in December and when I bought a pair of Taos. Most comfortable pair of shoes I own. The two women that were working today were the same back in December. This is a second home for me and I'm glad to know that Orleans Shoe Co. has on line ordering. Not sure my other 1/2 will be happy but we all only get one pair of feet and they need to be treated wisely. Thank you for such a wonderful experience.
I was politely greeted by Jose as I walked in and he immediately tended to my needs. I was looking for comfort because I was sick of being in pain all the time. He asked me questions about my pain, about my work, what I was hoping to get out of my new shoe, etc. He fitted me and took an impression of my foot to see where I was putting the most pressure. I also found out I have very high arches when I totally thought I had ZERO arch! We also found that I had been wearing the wrong shoe size! After trying on a few different pair of new tennis shoes I chose the On-Running CloudAce. They are an absolute Godsend! I can’t believe I’ve been working as a dog walker for the past 6 years wearing garbage shoes in the wrong size! I’m very pleased with my experience!
I’ve been in several other Orleans Shoe locations and I will not come back to this one again. I needed to get a pair of shoes for work and fully intended on purchasing from this store. I’ve had excellent customer service experiences at the other locations. I walked into this particular store and no one greeted or said hello. Two employees were at the counter face deep in a conversation about their latest netflix binges. I walked around for about 10 minutes before anyone even said hello. Didn’t even ask if I needed any assistance (which I did). The store was completely empty otherwise. If you can’t be bothered to attend to the only customer in your store then what are you there for? I will not be back at this location again.
I am a huge fan of Orleans Shoe Company and they have become my default for all of my shoe purchases. Their customer service is outstanding. From the time and attention they give customers to find the right shoes in the right size, to their willingness locate the right shoes even if they are not in stock, to responding to random inquires post-purchase, I could not more highly recommend Orleans Shoe. I have bought at least 10 pair of shoes for myself and my family and haven't bought a pair of shoes online since discovering Orleans Shoe on Magazine St. Worth noting that the Magazine St. manager, Hal, is a real rock star. I make a point of shopping when she's working.
Working in the fitness industry and navigating my own exercise journey has required a lot of shoes as I wear them out after just a few months. The guys at Orleans Shoe Co took the time to help me find just the right pair of comfortable, supportive, and durable shoes I need to work at my job and on myself. Additionally, when I noticed one slight defect a couple weeks after purchasing, they honored the warranty and replaced them - I’ve never had a shoe store be so accommodating. Usually, they just laugh and tell me to buy a new pair, but these guys are super empathetic and stand behind their products. Can’t recommend enough!
This place is outstanding in every single way…! They have numerous locations throughout New Orleans; an incredibly large selection of some of the top brands in shoes, all foot friendly too. And the SERVICE at the Magazine Street store I visited: magnificent! These guys take their time with you; offer their professional advice & never hard sell you. They don’t have to; it’s quality all around & that speaks for itself. SO GLAD I found this place! Gentlemen who worked @ the Magazine Street store on Tuesday, 4/11/23 YOU ARE the VERY BEST! The epitome of excellence in customer service. A wonderful experience!
Sheila at Orleans was wonderful. I first contacted them about a particular shoe by text and Sheila found the shoe and offered go hold it for me. When I arrived I was warmly greeted and immediately helped. The store is so, so earthy in such a good way. They carry all my favorites life Birks, Chacos and Tevas and my new favorite, Keens. So many great shoes, many of which were new to me. Sheila helped me figure out exactly what I needed and after many different shoes I walked out a happy customer. I can’t say enough about this buying trip. I have found my new favorite shoe store.
My husband Jon and I both shop here and I cannot say enough about the service and high quality product. The store manager Haleigh is terrific, I doubt I would EVER visit another retail shoe store. Whether preparing for a trip to Europe where one must trail and urban walk or buying waterproof Taos combat boots for wet NOLA you cannot beat this place. And oh yes Hale even gave me fashion advice after buying my boots ( which are BTW the bomb ) and that's coming from a Tour Guide who knows a thing or about practical cool boots. Visit and you will become hooked.
I make a beeline for this store every time I'm in New Orleans. It's a MUST! Not only do they have the best shoes but incredible staff. I just tell them what I'm looking for and they show me the shoes that will fit the feet issues I have. It makes walking around on vacation so much easier and fun. The shoes are so stylish and durable. They last for years without breaking down. The staff (last time I worked with Hal) really knows their stuff. It is always a pleasure to work with them. I hope everyone becomes a Orleans Shoe Co. Convert like me!!
Has an excellent selection and easy to navigate, but the real star of the show is Macy. She was extremely helpful and has an immensely kind personality. Sometimes a person is so kind it makes you stop and appreciate there are people like this working to make your day easier. She was also delightful to my dog who was all wiggles for her. I'm a nurse and go through about 10 pairs of shoes a year, sometimes more, and I will keep on using Orleans Shoe Co. as my shoe provider. The service, Macy especially, makes the experience easy and pleasant.
So glad I found this place!! They have an awesome selection of comfort shoes and some orthotic inserts. I have troublesome feet and have a very hard time finding shoes for my fallen arches. Jarden was the best at measuring my feet and suggesting shoes that were a good fit for me and the ones that weren't so good...lol. He knows his stuff! I highly recommend him and this place. P.S. Jarden even tracked down their delivery truck to let me pre - purchase a shoe that was coming in but wasn't in store in my size!!!
The sales associate Jared was everything I needed and more! I’m a little picky when it comes to workers helping me, I usually like to fly solo. Jared was so welcoming, friendly, FUNNY, but also very aware of how to take care of someone who doesn’t like social interactions. He let me take my time and was very patient. He was also very well educated on every single shoe- he helped me score three new pairs of onclouds and NB for work. He’s a gem. I’d say he went above and beyond helping me out. Thanks Jared!
I went in the other day to browse for a better supporting shoe as I was experiencing new back problems. As soon as I walked in, Valerie greeted me with a beaming smile and asked how she could help me. So polite! I told her what I needed and she took me around the store showing me MANY different options and how they would help my needs. I settled on her recommended choice, OC Cloudrunners, and IMMEDIATELY my back was feeing better throughout my work day. Y’all definitely earned a new regular customer!
Hal and Destiny are the best. THE BEST. I've made several trips to the Orleans Shoe Co. store on Bienville in the French Quarter recently and each time the service from Hal and Destiny has been beyond expectation. They've both been patient with my foot needs, finding and recommending the appropriate shoes, and ordering for me what they did not have in stock, or at another store. As long as the team of Hal and Destiny are working, I'll be back to see them for more shoes and you should too. Thank you!
My husband and I were visiting from GA and we went into the store just curious as to whether the product actually works to help with back pain and posture. Haleigh was so helpful and very informative. She explained and demonstrated how useful the inserts were and we bought 2 pairs!! I walked in them today as we toured New Orleans and I could feel the difference, I would definitely recommend this product and this New Orleans location. Haleigh thank you for your excellent service and kindness!!
I have been shopping here for many years. I am a hairdresser and good shoes are not a luxury but a necessity. I love to look stylish and Orleans Shoe Co always has the best selection. I love my Dansko, Birkenstock’s, OnCloud, and Kork Ease. I know whatever they have in stock I will be able to stand in all day at work. I recently bought a pair of Feetures socks and WOW they are amazing. I suggest stopping in and treating your feet. The people that work there are so knowledgeable and fun.
I visited this location for the first time to purchase shoes for myself. Hal was genuinely so nice and great. From helping me lace up shoes for a better fit and patiently helping my husband find the right pair of on running shoes for daily wear. She even offered to look up my Orleans Shoe account to find a previous purchase. To then later combining the two separate accounts to make my future purchases easier. She is the definition of going above and beyond. 5 stars; would recommend.
Hal was amazing! She helped me and my friends very much. This was my first time buying a pair of Birkenstocks and she took her time to explain how to break them in and care for them. She was a blast. There were five of us and we had fun with her. There was another associate that helped as well, I did not catch her name though :( They also helped give some suggestions on places to check out in New Orleans. I will definitely stop back in the next time I visit! Thanks so much!
I went to the store in the Quarter because I needed some comfortable shoes and I was not disappointed. They have a great selection and excellent customer service. I ended up leaving with a pair of On Clouds and fitted arch supports and have been back to buy two more pairs of the clouds in different colors because I love them so much. The arch supports have really made a difference, I have a very strenuous job and I don’t come home aching like I used too. Thanks guys!
Highly recommend this shop!! I needed a place to put more strap holes in my leather Birkenstock and I found this gem of a place! The sales person that helped me was so wonderful! My Birkenstock’s fit again!!! I also found a new adorable and unique shoe for myself and a great sale price on two pairs of kid shoes for the nephews! I was in shoe heaven with seriously all my favorite brands of shoes and the little shop and staff were fantastic. Definitely worth a visit!!
Macie was incredible! The only time I’ve ever had a good experience buying shoes. I wasn’t being sold anything, but felt like I had a friend helping me pick something out. Very knowledgeable about brands and each brands models at different price points. Also was able to help find the right size and color. Pointed out that one foot is bigger than the other and accommodated an extra sole to even it out. Highly recommend this store for its customer service approach
Jose and Isaiah are OUTSTANDING and great representatives for Orleans Shoe Co. The variety of shoe lines was quite impressive!! Their knowledge of all of the high end shoes made it easy for my friends and I to buy several pairs. Amongst the 3 of us we purchased 4 pairs. We also purchased booties. They aren’t aggressive and know how to sell your merchandise!!They are quality salesmen and are funny and have great personalities!! They need to be PROMOTED!!!!
I had a wonderful experience today at Orleans Shoe Co! They have a wide selection of shoes ranging from comfortable sandals to pretty sweet looking ankle boots. The customer service was great. I told them what I was looking for and gave brief description about what I liked in a shoe and what kind off issues I have with my feet. She immediately pointed me in the direction of a sandal that fit exactly what I was looking for! I highly recommend this store.
I was so pleasantly surprised when I walked into the store while I was on a trip to New Orleans. Of course I found some fabulous Sorel boots with Haleigh's help! I can not tell you how friendly she was! I felt as if we had been friends our entire life! I enjoyed sharing stories about our pups! I would definitely recommend this store to everyone! Love all the selections of their comfy shoes! I just wish they had a location where I live!
I want to thank Hal and Orleans Shoe Company on Magazine Street. I called looking for a pair of OC’s that were no longer in production. Hal took charge and found 6 pair in the warehouse! Wow, what a superstar. I bought all 6!!! Anyway, sometimes I feel like great service is lacking in the world we live in, but not with The Orleans Shoe Co, and certainly not with Hal. What a team of superstars!!! Thank you again, and we’ll see you soon
Was visiting New Orleans and happened upon this extremely unique shoe store in the French Quarter. There was such an interesting variety of shoes. Destiny was so friendly, professional and extremely knowledgeable, as well as Jengo and his mommy. Destiny spent a lot of time with myself and my wife. We ended up each buying a pair of shoes that are amazing! you for the phenomenal service! Highly recommend this store!
I live uptown and drive by this place all the time and finally stopped today to check it out. Wow! They have an amazing assortment of Birkenstocks, Danskos, ON, and so much more. The owner was super helpful and extremely knowledgeable. I bought the cutest and most comfortable pair of Dansko wedges. Shoes are one item I don’t like to buy online and I’m so happy to have discovered a place uptown with such a variety.
I need a pair of running shoes that we suited to run, duh, and cushioned enough to stand in for long periods. I came in with a pair of shoes in mind and the store associate also pulled several pairs that I might have liked. I would definitely recommend working with Jose as he was helpful, insightful, and overall extremely friendly. I will be coming back to buy more shoes in the future and hopefully with Jose.
I had a terrific experience at Orleans Shoe Co. It was my 1st time in the store. The sales rep that assisted me went above and beyond to find the right shoes in the correct size. She was very knowledgeable about Morton's neuromas and the particular brands of shoes that were best for my condition. The selection was vast and so awesome. I recommend the Orleans Shoe Co to anyone that suffers with a foot issue.
Jardin, the manager, was extremely helpful with my son who is a wheelchair user and needs very supportive shoes to help when he is working on his standing skills. Jardin knew exactly what athletic shoes he should wear and fitted him with custom orthotics that have eliminated his pronation when standing. He was patient, kind and involved my son in the choosing the shoes, rather than just talking to me.
I had a great experience here. The customer service was just right. I had all my concerns and questions thoughtfully considered and several shoes brought out for me to try. It felt like old fashioned store attention. I was directed to a shoe type that felt fantastic and solved every problem I was hoping to address. Also, no pressure was applied which I appreciated. I'm recommending them to everyone!
SO kind and helpful! I had a ton of questions and the two sales associates (sorry I never asked for your names, team!) were SO helpful -- turns out my running shoes were causing me tons of leg pain and they knew exactly what I needed to fix it. Not just running though -- they recommended some SUPER cute shoes for walking Europe and had such a fun collection of boots. Will never buy online again. :)
Jose was super enthusiastic and knowledgeable about every aspect of their shoe lines. I went into the same store a month ago and was overwhelmed and couldn’t even find one pair of shoes to buy with my gift card so I gave up. Today I came in and he made the process so positive and easy I bought not one but two pair of shoes. If I was still in retail I would’ve tried to hire that guy on the spot!
This is the kind of show store everyone needs. Great service and care by the staff. Forget the nationwide chains like The Walking Company.. They simply can’t provide this type of quality and service. Nice to see some wide widths in stock. My wife and I both have wide feet... we walked out with 3 pairs of shoe and were quite happy!! Keep it up.. I have your card and will keep you in mind!!!!
Hal was great. Upon entering the store Hal greeted me and asked what I was looking for. I told her a specific brand and size, she got them, but said they run big see if the normal size works but if too big we can go down half a size. She was complete correct. We got the right size, they had a huge selection, and the service was fantastic. Would totally recommend this store to everyone.
Hands down, the best shopping experience I’ve ever had! They have all the best brands I love like Birkenstock’s, Taos, and On Running. I love that I can get a shoe to dress up in, a shoe to exercise in, and slippers all in one shop. They staff is also so friendly and helpful. You can tell they know what they’re doing and provide a hands on experience like I haven’t had in years.
Loved shopping at Orleans Shoe Co! It’s in a great location on Magazine Street, surrounded with local restaurants, bars, and other shops. Hal was so fun and helpful while shopping and knowledgeable of the shoes there. Walked out with her suggestion for my new running shoes(and two more pair of shoes). This will definitely be a “we have to go there” stop next time I’m in NOLA.
Walked in just to browse after lunch and ended up being so pleasantly surprised with how knowable the staff was! I needed work shoes to help with my over pronation & the sales person, Eric, was able to offer different brands and options for my need. I’m so happy I’ve found a good, local shoe store that I know carries such a wide variety of quality brands.
Great local store! Have been several times and always gotten great service. The last visit they really went above and beyond helping me and my crazy high arches into running shoes and fitting my 87 year-old father-in-law find great looking, comfortable slip-ons. Macie and her colleagues are why it is so important to shop local and in person. Thanks!
We can’t say enough good things about the folks at Orleans Shoe Co on Magazine!! Our family’s first stop when shoe shopping! Excellent service, great selection of cute, comfy, functional shoes for the whole family! Staff is very helpful and patient, especially with picky shoppers...we love all of our pairs and cannot wait to shop again!!!
Great selection of shoes and affordable prices. Top quality merchandise. This was the second time I have bought shoes fro there and was helped my Macie Dillon both times. She was very patient and thorough. She really was a great help. I would definitely recommend this place and her to anyone looking for a great pair of stylish shoes.
Outstanding customer service! Excellent variety of shoes and sizes, especially for wide feet. I had questions and used their chat feature, and it was a live person! Not a frustrating automated chat. I found exactly what I was looking for (NB doesn't carry them anymore) and their checkout process was fast and easy. Highly recommend!
Hal was such a great help! She went above and beyond to find the perfect work shoe for my physically taxing job. She was articulate in her description and polite in her demeanor. I recommend she receives a pay raise. That's how wonderful she was. Will be visiting this store solely because of Hal for all of my future shoe purchases!
It was my first time in this store. My salesperson (Eric) was so awesome. He help me find two pair of tennis shoes that I use as work shoes. I will go back there to find a casual dress shoes next. I hope Eric is still there when I go again to buy my my next pair of shoes. I had a wonderful shopping experience.
This store had excellent stock and staff. Macie was incredibly helpful, and even helped me figure out I should be wearing a wide shoe (what a difference!!!). My only regret is I couldn't buy more shoes from this amazing store. I bought my first pair of Hoka Ones from here and they had tons of styles and sizes.
Having had foot surgery recently, I was extremely difficult to fit. The employees worked with me until I found what I wanted and figured out how to make it fit. They helped me find a comfortable and attractive shoe. The store has great inventory of cute and comfortable shoes. I highly recommend this store.
Awesome experience at Orleans Shoe Company! I went in looking for one pair of Blundstones, and wanted to make sure I had the right size. I walked out with two pairs of shoes, and two more ordered. Great service and fantastic shop, they answered all of my questions. I'll be a repeat customer for sure.
I’ve been to Orleans Shoe Co twice and Jarden has helped me out both times. He is SO knowledgeable, sweet, and bubbly. Jarden gave me honest reviews of shoes I was browsing and helped me make a choice that aligned with my goals. I will definitely be back to see him. Thank you Jarden!!!
Love this store! The selection is great for people who are looking for comfortable and supportive shoes. The manager, Hal, and other employees strive to help you find the right shoe. And, they are very knowledgeable about their inventory. Can’t wait to wear my new sandals this spring!
Had such an amazing experience! Clarissa was incredibly knowledgeable and informative. She made shoe recommendations from the step impression she took of both my feet! She recommended a shoe design for my high arches that felt like walking on air! Def would recommend 10 out of 10
I have been looking for a pair of On Clouds that have been sold out everywhere! Found them on Orleans Shoe Co. I ordered them on Monday and they arrived by Thursday!! Very excited. I was hesitant since it was my first purchase made with this company, but I'll definitely be back.
Destiny was most helpful. She found all the shoes in the sizes we needed and shipped them to us. They arrived today. I am so excited to have them. We shop at Orleans Shoe Co every time we visit New Orleans and are looking forward to seeing their new location. Thank you Destiny.
I had a great experience shopping and trying on shoes here while trying to wrangle a energetic toddler. The sales associate was knowledgeable, quick, and kind to my wild child ;) I made it my mission to shop locally going forward and will be happy to return to Orleans Shoe Co.
This was a great place to purchase sneakers!!! My husband and I were recommended to check this store out. We are so glad we did! They fit us perfectly and we are enjoying our shoes so much! We are extremely knowledgeable at this store!! Don’t hesitate to check this place out!!
Super service! I was immediately welcome entering the front door I had called previously because today is Labor Day, and they had hours open. The attention to detail and listening to my concerns I really help me make the best decision for my shoes. I will definitely be back.
Salesmanship was off thee page . Sold me a pair of shoes that I’ll be buying 3x per year for life and 5x for my son. Every time I patronize Orleans shoe company; they give awesome insight and never disappoint. Thank you . I normally don’t write reviews, so thanks .
So many style options!! I needed waterproof running/hiking shoes for an upcoming trip and they have it all! The lady who helped me (I hate I didn’t ask her name ) is knowledgeable of their inventory and so patient. The prices were comparable to Dick’s. …
Great service and shoe selection! Ask for Hal! So knowledgeable - based on my foot imprint and how I walk, she was able to pick the perfect walking shoe for me that had the arch support that I need and support my ankles. Glad I shopped local! Great store!
Isaiah and Jose are the best salesman I have ever experienced. They knew their products but not pushy to sell. Their opinions were genuine and concerned. I will come back to buy shoes from them any day. Thanks Orleans Shoes for hiring these great men.
This was my first time ordering from out of state. I was very pleased with my shoes. Haleigh was super helpful, and I can’t wait to see this cute shop in person. Excellent customer and love the variety of shoes. I will definitely be ordering more!
Macie helped me get the OC shoes that were right for me. The first ones I tried on were a little weird under the heals but she brought me straight to the ones that fit great and I love. Definitely go to Orleans Shoe Co for your next pair of shoes.
Kolyn was so helpful and knowledgeable. I needed some comfortable walking shoes and he selected shoes that really fit great and felt great. He knows his stuff and gave great customer service and information. Pay him more! He’s worth every Penny!
Macy was an absolute gem. I walked in..within 5 minutes she got me the perfect shoes (2 pairs). I have spent the last 3 weeks trying to decide what I wanted..and I'll needed was her!! Hal was also super sweet just to chat with!! Thank you guys!!
Went in to get a new pair of work boots. Austin helped me find the right size of Solovairs and offered other options as well for my particular job. Will be back in the future for any other shoe purchases and will definitely request for Austin.
Destiny was my sales person. She is amazing. She introduced me to your 10% service industry discount! Her hospitality exceeds every expectation! Thank you Destiny! You saved my feet and back!! Much love, will be back to see you soon! Steven
This place is great. The staff is friendly and welcoming. Shelby was very patient with my wife and I on Valentine’s Day and helped my wife find some very comfortable nursing shoes. They even offer a discount when shopping for work shoes.
Sales associate was quite rude and made it very apparent she was annoyed that I asked to try on a few different styles / sizes (maybe 4 different shoes at most ) I felt very rushed and as if I were a bother. The shoes rang up a bit more
After tripling my usual daily step count for a few days - on cement - I happened upon this store and realized it was just what my poor, abused body needed to accomplish all I wanted in the next week. Haleigh and I discussed my pains and
This place is amazing and so is WES!!! Thank you so much for helping me and my husband today! Wes took the time to evaluate my feet and show me the shoes that work for my individual feet. The shoes with the insoles felt so great -- and
The staff were extremely friendly and very helpful in locating my Olukai shoes and shipping them to me out of state. Their selection of shoes is extensive and reasonably priced. I would highly recommend this store to shoe aficionados.
Returned to another location while in New Orleans to buy 2 more pairs of shoes before I head home. Both locations have great sales reps. Wish I got their names to give them a person shout out for the excellent care they provided.
Bought a pair of waterproof ON cloud shoes and no one mentioned that the waterproof version runs very small. Wore them once to run and when I tried to exchange them they told me they couldn’t because they were worn. No cool!
Great experience. Denise was extremely friendly, helpful and patient in finding the right shoe and size needed. She was able to make sound recommendations for what my feet needed to be comfortable. I will be back for sure!
The clerk asked for my pronouns and seamlessly moved between men and women’s sizes to help fit me. He was patient with me and some of my autistic traits that require extra consideration around shoes and clothing.
If you want a stress-free shoe shopping experience with your husband, who hates to shop, with a great selection of comfortable affordable shoes, come here. Run don't walk Ask for Deb, she knows her stuff!
Best shoe store around! Everything they sell is so comfortable. I have bought 9 pairs of shoes in less than 2 months! The staff is very helpful at helping make sure you are buying the right size shoe.
Great store, I could spend hours here! If you’re a fan of On Cloud or Hoka they have the largest selection of both I have ever seen! Great for seeing color combos in person and making a decision
Jose was AWESOME!!! So helpful and kind. I will definitely be going back to that location! Jose was willing to help before the store was even open. Very positive customer service! Love him!
Love, love this shoe store. Staff is super, selection is outstanding. Go see my girl Haleigh on Magazine St. She knows what’s up and will tell you what’s up. (They’re all great though!)
Jarden is always very helpful and knowledgeable for the shoe I am looking for. The Magazine store is very clean and everyone is always professional. Recommend to all friends and family
It can be difficult to find orthopedic shoe options in the city. Orleans Shoe Co. is always my go-to for work, running, and everyday shoes. Mickelle is wonderful and always helpful!
Great experience. Hal very helpful finding some comfortable sandals. Not common to have a full service shoe store anymore. Staff helping with suggestions for foot issues etc.
I visited Orleans Shoe Company on Jan. 15 and definitely had a positive experience. Macy worked very hard to accommodate my needs, and her suggestions were always spot on.
I had a wonderful experience ordering from Orleans Shoe Co. The ordering process was easy, and the shoes came quickly. I would definitely order from your company again!
Best personal service I have had in a really long time! I almost forgot what personal service felt like. They know their products and are super helpful! Thank you!
Great experience. Great people. Wonderful selection of shoes at reasonable prices. So happy with the customer service. If you’re in New Orleans, go to this store!!
The gals were so helpful! We were from out of town and the shipping option just enabled us to buy 3 pairs. Great customer service and a great selection of shoes.
Jose took a long time and was very patient. He is enthusiastic, knowledgeable, and willing to go the extra mile. The store has a great selection. I will be back!
Michael and Jarden are wonderful sales people. They always help me find the most comfortable and stylish shoes. I love them and the shoes too.
Great staff. Made me feel welcome in a foreign city. Assistance with every aspect of the purchase was beyond great. Thank you from the 850.
store clerk was really good, however the product arrive at my house and didn't fit at all. now i need to return to the store and try again
The whole team is so personable and helped me find the perfect shoe to keep my feet comfortable during long days running to and fro.
Went in a couple min before close and knew exactly what I needed. Instead of letting me look I got kicked out. Disappointing.
Great staff! Helped us choose from a bunch of options and get the correct fit! Nothing like happy, helpful, trained staff!
Had a great experience at the store on Magazine. The staff were friendly and helpful. I will definitely be back again
Sales associates are always helpful and knowledgeable to fit my foot issues. Selection offered style with comfort.
Very knowledgeable clerk that helped me so much with the selection of my footwear. Highly recommend Thank You