SKECHERS Factory Outlet

93 reviews

500 Port of New Orleans Pl #122, New Orleans, LA 70130

local.skechers.com

+15045589535

About

SKECHERS Factory Outlet is a Shoe store located at 500 Port of New Orleans Pl #122, New Orleans, LA 70130. It has received 93 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-6PM
Wednesday10AM-7PM
Thursday10AM-7PM
Friday10AM-7PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of SKECHERS Factory Outlet: 500 Port of New Orleans Pl #122, New Orleans, LA 70130

  • SKECHERS Factory Outlet has 4.0 stars from 93 reviews

  • Shoe store

  • "Terrıble customer service! Employees (young manager woman and other sales guy) spent their time with laughing and chitcatting behind the table and never ever answered our questions"

    "Terrible customer service experience"

    "Store was ok, seemed overpriced for an outlet"

    "not very nice people"

    "Laughable The employees working including management were all kids! 25 and under"

Reviews

  • Turkay Kalkandelen

Terrıble customer service! Employees (young manager woman and other sales guy) spent their time with laughing and chitcatting behind the table and never ever answered our questions. I observed multiple customers left the store because they ignored . Once I asked question to her about the size of the shoes kindly, she was extremely rude, and throwed very bad words (I have concerns about her behaviour in community). We left the store immediately without buying five pair of shoes and reported this situation. This store loses a lot of customers because of this disrespectful manager and employees.

  • Tim Sonnier

Terrible customer service experience. I couldn’t find anyone on the sales floor, so I just open the back door to the stockroom and said hello someone came to the door, opened it up and told me you can’t go back there in the real ugly manner. I explain to her that I was just trying to find someone to help me, and she again reiterated an ugly tone that I was not to come back there. I just opened the door. What a terrible customer service experience.

  • Cindy Meckling

Store was ok, seemed overpriced for an outlet. When I checked out, the cashier asked me if I wanted to round up and donate my change. I asked what the donation would go towards - his response was “charity”. I asked what charity, he responded “children”. Clearly he either didn’t know what charity sketchers was donating to, or there was no actual charity they were donating to.

  • Patricia Sunrise

not very nice people. The 2 ladies there weren't really interested in helping me out pretending to be busy with 2 other customers. I went there looking for walking shoes. The girl brought out 2 pair and walked away. I was left feeling like I was at a local Walmart where you try on your own shoes and take them to checkout yourself.

  • Cookie Renae

Laughable The employees working including management were all kids! 25 and under. I stood and "waited" for them to finish their conversation before finally asking me if they could help me about 15 minutes later. It was funny to me how you could allow me to stand there "at the register" and not say a thing to me.

  • Monica Soileau

The inventory to select from is large. The prices are great. We lucked up making our purchase when they were running Buy 1 at full price and the 2nd one half price. Worked out great because we each needed two pairs of Skechers and the same applied to socks, in which we always are in need of.

  • Jillmer Haggans

The young lady manager and the person who was customer servicing me who I think his name was Drew were so nice and got my feet feeling like they were walking on clouds usually I don’t even like brands like skechers but they have me wanting to come back for more and more

  • Joe schmo

Bad customer service. One gal behind counter looked away and wouldn’t engage with customers. A guy finally came out of back room and pointed us toward the shoes we were looking for then walked away and disappeared again. Nobody seemed interested in helping us at all.

  • Rob Wilson

I originally came in for one pair of shoes. However, Rene convinced me to get a pair of the new Snoop Dog Slip on shoes!! She even gave me an extra discount just for making the purchase. Great customer service, I’ll definitely be back!!

  • Tommie Lipponen Wennberg

Super rude clerk. First of all didn't say Hi. Didn't look me in the eyes, talked on the phone the entire time. She obviously does not want to interact with customers. Maybe time to find another job? Worst ambassador for the brand.

  • Jerry Hoffmann

One of the more depressing shopping experiences - sales person could not have cared less, cashier and 3 others doing whatever in the back room - a disaster . as a manager I would fire the whole crew. dec. 22 2015 09:30.

  • Gabor Varga

Great store! The store manager went above and beyond to return/replace my shoes (for which I did not have the box). I can only recommend this place, the staff is nice and the selection is huge.

  • Laurie Dufrene

Horrible customer service! No one's ever there to help. Instead they're eating behind the desk and being rude to customers totally disappointed with what happened in the store. …

  • Cagla Cobek

They are very rude toward customers. The sales woman at the cashier, she called herself manager!, extremely rude when I asked help. I couldn’t buy anything and left there immediately.

  • David Duvall

My go-to shoe store for work shoes (chefs clogs), walking and casual shoes. Prices could be better for an "outlet store" but it's the Riverwalk and I'm sure rent is through the roof.

  • Kyle Creel

Rude clerk. Some girl with huge fake lashes. I asked if it was OK to try shoes on myself or was I supposed to get assistance. She literally rolled her eye me

  • Lux MS

Ni te molestes, la empleada es... Increíble, no te permite que tú shopping day sea, ni de broma, agradable. Es acosadora, desagradable y de grosos modos.

  • Malek Causey

Rene was SO delightful & helpful! Wow! My feet were in so much pain, my day is truly made. Try the “arch fits”. I feel so much better.

  • Vikas Jain

Hi …..I had jst visited last movement buy shoes….and ms rene help me for best suggestion to buy work shoes …thanks so much ms Rene.

  • Rita krumenauer

Customer service with Melanie was second to none. She was extremely knowledgeable and helpful. And very friendly too.

  • Bjoern Hoppen

Bisher der beste Sketchers Store in Sachen Auswahl. Lohnt sich auf alle fälle mal vorbei zu schauen.

  • Thomas Wemyss

Friendly and polite service, and an excellent selection with a good range of available sizes.

  • Fortino Corona

Love this brand! Memory foam shoes really comfortable, never disappointed by this brand!

  • Roy McNee

This is the only large store in this mall, good selection of shoes, good prices.

  • Antonio Marques Rufino

Centro onde pode encontrar muitas marcas interessantes. Vale bem a visita.

  • Joy Arthur

Love the product! However customer service was missing almost altogether.

  • Lance Williams

Excellent service staff really helpful actually walked me to the product

  • Queen Panther #Cameseink

Sometimes sketchers seem high to me. But I get my Bob's out there so ok

  • Lidiane Julio

Amo os calcados dessa marca. São os mais confortáveis que conheço.

  • Judith

No discount for locals buying service industry shoes...not cool.

  • Lois Wollenzien

Great buys. Found a very comfortable shoe while looking around.

  • maria cristina Barcella

Se vuoi acquistare scarpe di questo tipo le trovi davvero tutte

  • Pearlette Brathwaite

Love the brand and once I sought assistance they followed up.

  • Deborah Williams

Loved the selections and very friendly and helpful staff.

  • Dean Pace

Found what I liked but staff was very hard to find.

  • Hof cla

Staff sucked but I found on my own what I needed.

  • David Glass

Good shoes if u standing on your feet all day.

  • Lisa Cambridge

I loved me some skechers will have them all

  • kenneth kirk

The most comfortable shoes I've ever worn

  • Miss KC

Love Sketchers. Friendly helpful staff.

  • Susan Murphy

Very large selection. And good prices

  • Brian Wallace

Good place for fair priced footwear

  • Anja Kraft

Tolle skechers zu guten Preisen

  • Jason Thurston

Friendly staff. Nice selection.

  • james henry

Good prices but poor selection

  • Monica Cox

Little selection on sandals

  • Joel Rosenfeld

Prices, styles and comfort

  • Trina M (Grandma)

Nice staff. Lot if choices

  • Ken Mason

Great place for footwear.

  • Christopher paul

Excellent Staff,Helpful.

  • Алекс Тадано

Сплошные скечерсы :)?

  • Ivan Pabon

Variedad de calzado

  • Gertrude Griffin

Love the sketches.

  • Sonia

Buenos descuentos

  • Hesham salah

Good for shopping

  • Jose Bernabe Vargas Machuca

Buenos precios

  • RD Underhill

Good prices.

  • Said Ahmad Karfan Neto

Show

  • Beverly Piedrahita

Nice

  • Robert Coltharp
  • Enrique Cuevas
  • Pushkar Kanitkar
  • Dunia Calderon
  • Jonathan Reyes
  • Lynnette Donoway
  • Alfred Donaldson
  • jp van der linde
  • G’nece Quari
  • K Love
  • Ignacio Lurati

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