After just one visit i can say this was the best banking experience EVER. Mrs. Roberts was very knowledgeable and friendly, obviously loves what she does. I did not get to interact directly with the tellers, but they greeted me with a nice smile and made feel at home from the start. Awesome location.

Jackie a manager at this location treated my father as common criminal. PNC just had just bought by BBVA where my father had banked for years. My 86 year old father had fraud on his cc in the interim and he called the cc dept for help and

Deposited $600 into Atm to have it give error "Sorry retaining funds" then atm temp offline. Call immediately in front of atm open dispute 19 days later money debited without warning. Call and they tell me funds were counted and even. Umm

Extremely poor customer service by one of the bankers here. I am giving 1 star because the tellers and a gentleman named Jason were very helpful and personable. It would have been a great experience if it wasn’t for the one individual. I

Only did one star because there is no zero. Customer service is terrible, manager is rude. Been here so many times but today they can’t do a withdrawal for my store because there is no signature card. How about - “I’m sorry let’s create

On January 26 I went into the branch to make a withdrawal at the teller due to me not having my debit card yet. The lady who works at the door I forgot her name was very polite and professional as she welcomed me into the branch and she

The staff was very friendly and hospitable. Kye' and Brittany introduced themselves and made the experience even better. Brittany was very knowledgeable on the products as she helped me open my account and also offered great tips and

I like BBVA a nice small bank but it is getting to be bad in customer service, morgage and financial advisers don't do they best to work with you. But not seeing to have all the knowledgeable.

Kye Roberts is the banker at this branch and she is super friendly and highly efficient. She is able to come up with creative solutions and always have a smile to brighten your day.

Came in to get a bill of sale notarized. The man tried to help, although wasn't very helpful. When we asked for another bank member who was more experienced he began raising

3 tellers working, I'm the only person in the lobby and I had to wait 17 minutes to make a cash deposit. Another employee in one of the offices.

Everyone is incredibly helpful and friendly when I go in, but I gotta give a shout out to K.C. awesome guy, always helps me out.

2% fee to cash a check. Insane. Tried to open an account with them to avoid it. Still couldn't cash it same day. Pointless.

Absolutely the worst location ever. You can't depend on them to be open and any part of the week

Just started banking here. Amazing people and great service! I would highly recommend:)

Worst banking experience ive ever had! Moved to vystar much better customer service!

Excellent Service and Super Friendly Staff!

The worst experience ever!!

Terrible crew.