The best way to describe my experience thus far with this pet store is phenomenal. Froy is great and takes the valuable time to educate you on the pets or products. I can say is some of the best in detail explanation I've ever gotten in regards to pythons and other snakes in general. He took time to explain the pros and cons of buying an adult snake vs smaller non adult snakes and the overall dos and dont's. Simply put he's not all about being a salesman but I noticed he also has a passionate concern for the well being of the pets and that is to always be appreciated.

Don't relay on out of towners for an honest review. I've lived in the area for over 20 years and go to this shop 3 times a month. I buy crickets for my breaded dragon. I've come to know the owner and find the place very affordable and efficient. I call before hand and my crickets are waiting on the counter. The place is clean, well stocked and fairly priced. Parking is a challenge. Customer service isn't over the top, fake or forced. Casual and straight to the point. They also sell snacks, soome travel size meds and mechelada mix....that's L.A for you.

Worst customer service ever. Went in there to buy a fish tank and fish so i casually walk to the back before i know it. Im surrounded by the store owner and son .they thought i was going to steal and blocked the Isles exits. I asked the owner a question and he rudely ignored me and told his son to take care of me. I was going to spend 200 dollars that day.

pleased because I found everything for my comfortable expert and all the accessories I also bought crickets for my dear nephew's lizard and I also bought a cage for both of them for the puppy and the lizard happy because my nephew was pleased and what I liked is that if they don't have it, Paraíso pet but try to get you excellent good service

Amazing help from Ellen and Shiela listened to me and gave some advice on how to take good care of my appliance. They suggested a Herbal remedy and it has worked efficiently. I also observed that the shop was well-organized and very cleaned. I really love coming back here again and again. I should use your service again, and I promised that to you.

The gentlemen inside wasn’t very helpful the few times I’ve come in, also it says on their website that they open at 10 am. I waited until 10:20 and no one ever showed up. Also I called in asking if they had a certain product , they said they would check and they never called me back. I had to call back the next day

This Petshop has fantastic things for every animal and reasonable expenses also. Furthermore, the staff is helpful people. Every request I expected to present, they answered definitively, so that shows that they comprehend what they are doing. If you haven't been to this pet shop, it's a spot to take a gander at!

The owner was nice. He hooked it up with some dope quantity of food samples for my cats and dog. I remember going to there shop on 7th. I was bummed out when they closed. The. One day I was walking down los angeles st. between 6th and 5th , and i spotted them. They got a nice setup. Definitely check em out

My sister was so shocked when I gave her my present. I was so glad just a week ago that, with my cousin's help, I found your store. I felt so pleased when I visited your pet shop when you offered those pets for a really affordable price. A ton of thanks, boys! Next time, I will buy a cat from your store!

Take change for parking because it is downtown. They have a good selection of reptile and fish supplies. And they greeted right away didn't just leave me wondering like a lost soul. Got some great advise from the staff member and will return soon for decor.

The owner is very nice and helpful. They have everything I need and glad there is a independently owned pet store in dtla. I own a reptile and glad he carries live food. It is cash only, but there is an atm in store.

They care about their creatures be it fish/reptile/amphibians/rodent/avian/arachnid and human-customers. Unlike Petsmart or Petco they take care of both customers and their animals. Best pet's friend.

what kind of attitude towards customers??? I wait an hour and a half for the store to open. The store next door said that it opens around 11. Why not change the store's opening hours in Google maps?

It's the best pet shop in Los Angeles by far, the service is great and the quality of the service is outstanding. Unlike petsmart and Petco they take care of their animals and customers.

The guy who works there is very nice and knows what he's talking about! He makes sure you understand how to properly take care of your pet and gives you tips when you buy. Loved it

I needed a fish tank for my Betta and the guy there is RUDE! They're items are chipped, old and OVER PRICED! SAVE UR PETS! Buy elsewhere!! Place is dirty and has a BaD vibe. ☮️

Best pet store around! Freud (sp?) was super helpful and was happy to order anything he didn't have in stock. They really take care of their pets here! My new regular spot.

Pet store slash mini mart, seems to be family run. The people working here are all nice and helpful and they've got a good variety of pet supplies and (people) snacks!

Business is moving, used 10 gallon fish tank for $10 I was told by the Cashier. ASAP get your supplies. Might get a very good deal on other used products as well.

Really great service and super informative. I'm really happy I found this place.i really felt like this place cares about what I feed my dog. Immensely helpful

Freud was extremely knowledgeable and has helped bring our scentific study of fish to the next level thank you! Our students love the Beta Fish thank you!

I just love this place I have a betta fish and when I need something for him he is the only person I go to he is a very nice person and very helpful

I recommend this pet supply store because it has everything u need for ur aquatic & land pets , same as petco but @ low affordable prices …

Excelente atencion y servicio ademas muy saludables sus especies yo compre varios pajaros y ya me estan dando crias y sobre todo sus precios

Me encantó estas Tienda es idéntica a la que comparaba antes. Atendiendo x personas muy amables y tienen variedad d productos y animales

I was there this morning and I love this place excellent service and most definitely I will recommend this place to anybody

Great customer service. PITA to find parking (streetmeters). Good selection of fish and aquarium supplies.

The service was great! Very clean and friendly, the animals looked well taken care of and healthy.

Very helpful and friendly, he was also knowledgeable and willing to help answer all questions

Beautiful store they always have what I need and also have the best prices in the area

That's a really bad store the pets are in really bad conditions do not support them !

Never miss out during clearance sale! You'll surely be happy! They sell pretty pets!

I haven't shop there on a regular but when I go in they have the best sales.

Great deals Good service and quality of there items …

Great little shop, sad to see it move. Hopefully they land close by.

Doesnt have that of variety of stuff but convientent stuff for pets

I bought 2 birds from him i have had them for a very long time now.

Hay mucha Gente no tienen control de cuanta gente esta adentro

Best pet store I've been to.beautifull animals.decent prices.

Thank you so much for taking in my little sister baby turtle

The best place I've been It has good vibes would recommend

I got two hamsters there so cute and man there was so nicd

No parking but pretty much as every little thing you need

Location Closing down.... per owner shelves almost empty!

They have great pets birds that is and reasonable prices

Es un buen lugar para comprar, encuentra lo que quieras

Really nice guys! Very small but overall they are good

Cool place to go to when you need animal supplies

Such a great place. And so helpful and sweet.

The best store to buy products for your pet.

A nice place to get supplies for all pets.

Big selections and good customer service

Always has what i need and very friendly

Muy bien aunque no tienen mucha variedad

Nice little spot, only takes cash tho.

Very bad living conditions for animals

Great pricing and lots of selection..

Friendly staff and awesome animals!

Esta bien encuentras cosas buenas

Food for orangy miko our cat

Bads conditions for the pets

Gps didn't get me there

Really good prices!!

I love this place

Good cheap prices

Love this place

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