Parkside Service Center

115 reviews

584 Union St, Brooklyn, NY 11215

parksideautocare.com

+17188527969

About

Parkside Service Center is a Auto repair shop located at 584 Union St, Brooklyn, NY 11215. It has received 115 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday6:30AM-5PM
Tuesday6:30AM-5PM
WednesdayClosed
ThursdayClosed
Friday6:30AM-5PM
Saturday6:30AM-5PM
Sunday6:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Parkside Service Center: 584 Union St, Brooklyn, NY 11215

  • Parkside Service Center has 4.8 stars from 115 reviews

  • Auto repair shop

  • "I can't say enough about how wonderful Charlie & Dee are not just as mechanics but as people"

    "Was recommended by a friend and was a bit apprehensive since I have an old car that has unique aspects to it (certain indicator lights always remaining on despite being cleared of related problems) that only my local shop back in Westchester was familiar with"

    "I'll add my review to the chorus of other positive reviews"

    "These Guys Love a Challenge! A few months ago, I mistakenly overloaded the 5-disc cd player in my Subaru and it jammed up beyond anything I could ever hope to fix"

    "These guys really are great"

Reviews

  • Hallie M

I can't say enough about how wonderful Charlie & Dee are not just as mechanics but as people. They have always done absolutely great work on my car and been incredibly communicative about what is going on, what has to be done, what it means for the car and what it entails. I have an old beater Subaru that has proven to be a piece of work and they have gone above and beyond to help me keep it going in a way that is realistic and feasible for me in light of my own financial situation, but also while being really honest about what they can and can't do. Sadly, my car has met its end but I so, so, so appreciate that they were honest about what it would entail to fix it and that it just really isn't worth it, rather than trying to string me along through a bunch of expensive repairs. They are so incredibly nice and Charlie is really wonderful about staying on the phone with you to really talk you through what's going on. As a woman, I've almost ALWAYS dreaded this kind of car stuff because you're so frequently met with antiquated condescension, but I've never once felt that from either Charlie or Dee. I've also recommended a few friends to them and afterwards they have always texted me to say something like, "OMG the mechanic you recommended is amazing and didn't try to make me feel uncomfortable/like an idiot/etc." They're also just straight nice to talk to - I mean, what mechanic asks you how you're doing and then asks follow up questions about your job interview that you had which is why you were too busy to come pick up your car the day you said you would? TOTAL GEMS, these guys. So happy to have found them and a little sad to not have a car to give them business, but hoping this review makes up for it!

  • Lucy

Was recommended by a friend and was a bit apprehensive since I have an old car that has unique aspects to it (certain indicator lights always remaining on despite being cleared of related problems) that only my local shop back in Westchester was familiar with. That said, I had severe brake issues that needed to be addressed ASAP as I could no longer safely drive the car. Brought it in and Charlie said he would take a look at it and come back with an answer within a couple days. This was great as we ideally needed a fix by the weekend. Turned out both the front brake pads and related setup needed complete replacing and the right one was in dire shape and had been worn completely down and was scraping against the disc. Charlie fixed this all for what I thought was a reasonable price and upon pickup, thoroughly explained the situation in layman’s terms so I would understand the issue and what likely caused it. He even showed me the brakes he had to replace so I could visibly see the damage and understand exactly what was fixed. Nice to have someone willing to go that extra mile to help you understand something outside of your expertise and to understand what went into the servicing and repair. So happy to have a more local, trustworthy spot. Thank you! (Note: these are pictures of the brakes that were replaced to see how bad the damage was.)

  • Daniel Francoeur

I'll add my review to the chorus of other positive reviews. I recently purchased a car (Subaru Outback 2014) in New Jersey. The dealer's mechanic did not do a good job of installing one of the new tires and it almost fell off the car when I was on the highway. A day later, I drop the car off with Dee and instantly felt better, he talked me through the work he was going to do and gave me an accurate estimate. His team re-installed all 4 tires and replaced the bent lugs on the problem tire. They also performed travel/safety checks to double-check every piece of the car the other mechanic touched. They are swamped right now with everyone buying cars, but they were able to get me back on the road and feeling more secure about driving the car. I wish I had just had Dee and his team do ALL of the original work instead of that other mechanic shop, but I'll definitely be coming back with any additional problems (I hope not too many!), regular maintenance, etc. Thank you Dee and team! I'm glad I was able to wheel my car over to your shop and hope that you have the bandwidth for all of the new BK drivers!

  • Marilena Minucci

These Guys Love a Challenge! A few months ago, I mistakenly overloaded the 5-disc cd player in my Subaru and it jammed up beyond anything I could ever hope to fix. Believe me, I tried. All I read on the internet was that is was impossible or unbelievably expensive to fix and or replace and that my cd's were likely irretrievable. With little hope left, I took it to Parkside where I have been going happily and getting great service for many years. I figured if anyone could fix it, they could. Darwin took apart the dash and took out the cd player and found a tiny little part that had broken when I overloaded it. He was actually able to find this tiny part to replace it and before you know it, I had my cd player back. I really believe any other shop would have tried to sell me a new unit. It may have seemed simple to him, but to me, it was nothing short of brilliant! They took the time and went "above and beyond"… which is always how I would describe the way Charlie and the team at Parkside operates. Thank you!

  • Earl Murphy

These guys really are great...sometimes you read reviews that don't match your experience, but they definitely lived up to expectation. I took my 03' Jetta to them for an inspection, and air conditioner repair. On top of that, another mechanic (official VW service mechanic) had told us the car needed a new Catalytic Convertor and that it would fail inspection without it. We had a check engine light on due to that issue. The guys at Parkside took a look, and told me that all the car needed was a good oil change...which I was skeptical about but agreed to. It passed inspection and we have not seen that check engine light since. I will never go back to that official VW shop again, knowing they misdiagnosed the Cat. Parkside were honest with everything, and upfront about the costs. They are definitely my go to in Brooklyn.

  • Michael Micali

I've been taking my car to Parkside since 2016 and I'll never go to another mechanic. This family business has always made me feel they put my interest first. They take the time to explain every detail and every option for the immediate repair needed and the longterm care of my car. They use the best quality parts and are committed to solving all issues when I have a problem with my car. You will always save money in the long run by having Parkside service your car because of the quality of the work, the parts used, and the depth of the team's knowledge having decades of experience. I am so impressed with the level of professionalism, transparency, and skill of the team at Parkside. They never let me down and owner Charlie and his son Charles are thoroughly honest mechanics and people.

  • Baba G

In the times we live in, knowing facts and truths seems difficult to get or reliable. My interactions with Parkside service center started after a neighbor told me about D, the neighbor has had a relationship with them for over 40 years now. I believe I can stay engaged with Parkside service center for a long long time as well. There are many repair shops in any given area.What differentiates one from the other isn't pricing of services, but the moral character and integrity of the establishment. In this day and age those things are even more important. I will keep recommending D & company and Parkside Service center as they are genuinely interested in doing the right thing always PERIOD.

  • Amanda Cooper

I came to Parkside after reading all the good Yelp reviews for routine maintenance. They were helpful , knowledgeable and friendly. I'm moved to write this review now because just earlier today there was a misunderstanding between me and Charlie regarding the cost of some service that was being performed on my car's a/c. Prepared as I was to pay the full amount, Charlie insisted on assuming the portion of the cost around which the misunderstanding had developed. Just further proof to me of his (and the whole shop's) commitment to good service and good customer relations. I will definitely keep coming back and will recommend with enthusiasm .

  • Chivon Evans

My Mom says it's her job to worry about me, but when I moved to California, I worried that she would be taken advantage of by services such as auto mechanics. Because of Parkside Service Center, she has one less thing to worry about. Although Parkside is very professional, they treat my Mom like family. She raves about the staff, their affordability, and convenience. She knows she'll be treated fairly and honestly whenever she needs to bring her car to them. If you worry about your Mom, I recommend Parkside Service Center. Now, my Mom can spend more time worrying about me. Thank you, Charlie, Charlie Jr., and Dee!

  • Brandon Martinez Gonzalez

Parkside Service Center is a top notch auto shop where you will get great auto service at an honest price. I brought my car into Parkside for a flat tire and a rattling beneath my car. Initially they told me that a near $2k fix would be required to get rid of the rattling, but after ordering a replacement part and taking another look, they realized that the fix was much simpler than anticipated. I could have had no idea and would have easily paid for the more expensive procedure at that point. Luckily, that's not how Parkside does business. Definitely come here if you're looking for someone you can trust.

  • Par Trivedi

I love Charlie and the team at Parkside! We’ve been bringing our Audi here for almost 3 years now and they’ve been really helpful, informative, fast and reliable. I even pulled the codes on my vehicle and Charlie was totally open to discussing the work I was curious about and was super helpful. Just goes to show they are a super friendly shop and want to work with you to get you the service you need. I’ll bring my car here every time. They’ve done my fluids, brakes, taillight and other jobs. Been happy every time. Attached pic of recently repaired tail light and happy dog

  • Matthew Guiney

I had a flat tire on Friday afternoon of Memorial Day weekend right before a 300 mile drive. Not fun at all. The guys at Parkside were amazing. Courteous, honest, fast. They even said they'd work late to make sure my tires were repaired so I could get on the road for my trip. I don't normally post reviews of anything, but their service warranted a review. This is a real review...I was there on May 27, 2016. If you need anything done on your car, go here. You'll be glad you did.

  • Terrance Koar

Best car service experience I’ve ever had. These guys are tremendous. They made getting my car inspected and oil changed super easy. They were welcoming, prompt, and communicative. They definitely went above and beyond to make sure that my car was in good shape. Their prices are reasonable and they seem to be a very community oriented business with good people. Will be sending all friends to Parkside Service Center for their automotive needs!

  • Erin Hazeltine Huba

Charlie and his team are THE ABSOLUTE BEST. I will never go anywhere else and HIGHLY HIGHLY advise people to go to him. Even though I secretly don’t want to share him ;). He is super honest and tells you the whole truth and nothing but the truth. They are in it for the good of the people, certainly not the money. We just bought a new car so won’t be needing Charlie personally anymore but will send our friends and family to him with no doubt.

  • Mohammed Mirza

Parkside is an amazing mechanic shop! Dee, Charlie, and the rest of the team are extremely honest, hardworking folks who do their very best to make sure your car is running perfectly for very reasonable costs. Their communication is top notch. I used to live in the area but now live 3 hours north, and I still visit Parkside whenever I need a vehicle repair or service. Highly, highly recommend this shop for amazing service at great prices!

  • Alex T.

I do not know if I would take my car anywhere else. I really have had terrific experiences with them from the simple, regular NYS Inspection, to regular servicing of my car, to a last minute battery drainage test. They take care of everything, and keep you informed throughout. They get work done in a timely fashion, and will not charge you for things you do not need. They are all such nice and honest people. I really lucked out.

  • Ivan Druzeta

Charlie is a great guy. Very knowledgeable and able to explain things and problems in details. These guys are very fair and you can rely on them! We assumed a problem and I have agreed on few thousand dollars cost but when they started opening the engine and found the way to solve the issue in simpler way, Charlie gave me a call with good news and significantly lower cost. I would definitely recommend their shop!

  • Drew

Parkside is excellent, I'm so glad I found them! Very thorough, and communicative, they take the time to explain what they're seeing with your car and give you options on a repair (or tell you that they can fix something that's making a noise etc. but that you are OK should you not want to pay for the parts etc.). Very fast, easy to make an appointment and very friendly. I highly recommend Parkside!

  • Alisa Yalan-Murphy

I can't say enough about Parkside. Charlie and D are honest and straight forward. They never overbook, take advantage or try and sell you on something that is not needed. I have been going there for years and thankful to have wonderful skilled professionals who take the time to explain every aspect of the job and care about you and your vehicles. Highly recommended!

  • Michael Park

Won’t take my car anywhere else for servicing, inspections or mechanical issues. Used Parkside three times now and every time they’ve done the job on time, at a great rate, and not tried to sell me anything I didn’t need. Charlie - who owns and runs the place - is an honest, helpful, polite, stand up guy and his mechanics know their stuff. HIGHLY recommend.

  • Jimmy Gribbin

Went for an emissions test and they were super thorough, which maybe is great for some people. I was told the windshield wipers had to get replaced, a small tail light was needed, and left with a sense that they did all they could to jack the bill up. I went to another repair shop for my most recent emissions test and was in and out in 10 minutes.

  • Matthew Lehrer

I had the pleasure of speaking with Charlie on the phone about servicing my BMW. He demonstrated great knowledge and he was was forthcoming with information. I have no question that this shop has my best interests in mind and that they are interested in building lasting relationships with their customers. Overall, I was impressed.

  • Chris W

Charlie and his team are legit. It's the only place that I'll bring my car to. If you call ahead, they can accommodate early morning service. They are reasonably priced and deliver whats promised. And talk about being a nice bunch, they couldn't be a more solid crew. They're probably too nice.

  • Colin McGurk

I would post my actual thoughts about this place, but I've recommended them to too many people and they're getting super busy. I'm really happy for them and they deserve it, but it is starting to cut into the convenience I used to enjoy with appointments. Despite that, still 6/5 stars.

  • Brand Inman

Just thought I would post high praise for these guys after I had such a good experience with them today. These guys went the extra mile to be helpful and really made me feel like they were 'on my team' and not out to get me. I will be taking my car back here for sure!

  • Sam Breslin Wright

I love Parkside. I have only been there twice, but Charlie and D were so honest and kind both times. Fair pricing, and they actually talked me out of doing work because they said it wasn’t worth it. I am hoping to take my car to them for years. Thanks, guys!

  • Rachel Taenzler

Parkside Auto is the best. I have a very old, difficult car. Charlie and his team are so knowledgable and good at explaining the issues in a way that even I can understand. (I know nothing about cars hah.) I'm so grateful they're in the neighborhood.

  • Alexander Koatyan

First time there I went for an inspection. They looked over my car throughly and didn't try and sell me unnecessary service or parts like the big chain stores was treated very professionally just call and set up an appointment before coming there.

  • Keith Sera

Car savvy guys that have always treated me right. Mechanics with integrity who when they didnt get it right continued to work on my vehicle at no extra charge. An honest mechanic is a real find and at Parkside I feel like I struck the motherlode.

  • Jake Nager

I have taken my truck to so many mechanics over the years and Parkside is by far the best! Honest, straight up, smart, and compassionate are few words to describe them. Besides for quickly getting to the root of my vehicle's problem they

  • Ben Cosgrove

Solid, courteous, professional. I've never had anything but good experiences here -- and that includes the few times I needed something done in a rush, or right before a holiday (because of my own poor scheduling). Recommended, for sure.

  • Ted Alcorn

This is without a doubt one of the finest mechanic shops in all of New York City. The kind of care, the honesty and generosity that these folks impart is something you rarely encounter in our modern economy. I’ll be a lifelong customer.

  • Marleny R

Dee goes above and beyond. Professional and knowledgeable. Did an excellent job on our 15+ year old car: getting out dings, rust, dents, paint job, installing rear view camera and new stereo unit — our car is better than ever!

  • Josh

Parkside is the best. Very honest crew who only gives you what you need. Reasonable pricing and turnaround time. They're always keeping in touch with updates on your car when they have it. I won't bring my car anywhere else.

  • Steve Klise

Whole staff was very friendly and communicative. Brought the car in for an inspection, they found some things outside of the inspection and gave suggestions on how to handle it myself. Very helpful and knowledgeable people.

  • Dorothy

Charlie Sr., Charlie, Big D, and Kevin are great. Thank you guys, ur the best! I needed help with my car while trying to keep my radiation appts. for my cancer. They took care of everything. God bless you all!!!

  • Pete Ayres

Parkside Service Center is the go-to spot for our car. Charlie and his team do an awesome job every time we bring our car in. They really care about the work they do and are honest and fair with their pricing.

  • Michael Wetmore

Called Parkside Service Center last minute for an overdue safety inspection. They went out of their way to fit me in within an hour of my call - very friendly and fast. Great experience - will be back.

  • Peter Feibish

Friendly and fast service! Highly recommend for state car inspection. From the woman at the front desk to the technicians in the back. This will be my first stop for any of my auto needs in the future.

  • Radoslaw Czarnik

I do not recommend this place the young boss of this business priced the replacement of brakes at $ 1k replacement in another place $ 500 on people who do not know cars trying to extract a lot of money

  • Solange Martine

I received excellent customer service here. They allowed easy communication via text and payment method through zelle. My car was fixed up great at short notice with no problems. Definitely recommend!

  • dipen desai

Excellent service center: 1. starts at 6.30am and highly professional with appointments 2. quality service 3. efficient and honest in recommendations 4. understands customer point of view thank you!

  • Ross McKinnon

The Parkside crew are so professional and friendly. My safety inspection expired and they squeezed me in the next morning. I was so impressed and will be coming back for all servicing on my car.

  • Rieser Family

Cannot be happier! We were here for yearly inspection.They are very professional, friendly, funny and kind! Charlie (father) and Charlie (son) are both very sweet. We will definitely come back!

  • John Messina

I really like Parkside... Charlie and the crew are truly good mechanics who are very honest and do not push you for work your car really doesn't need. I highly endorse them.

  • Ferdinand Erker

Great place for an inspection -- quick turnaround, friendly service, and they didn't try to upsell me on anything. I would definitely consider them for bigger jobs.

  • Josh Lattanzi

The best. The only auto repair shop I’ve been to in New York City where I feel truly confident with what they diagnosis and the quality of work that they perform.

  • Carla Oddo

Excellent, trustworthy, and knowledgeable! My questions are always answered thoroughly and with respect. They have also serviced a family member's car for years!

  • Ellie Alter

The most professional, kind, and reasonably-priced mechanics I’ve ever met! I’ve had my car serviced here twice and have been very impressed with their service.

  • Chris Connelly

These guys were honest, up front, fast and courteous. I will be taking my car back here regularly. Great local shop that I am glad to have near my house.

  • Dorothy Davis

Charlie and Dee are the best. These guys are never too busy to take the time to explain things, give you the options and let you make your own decision.

  • purple sword

Solid and reliable neighborhood repair ctr with excellent staff( charlie & son ) ++ good diagnostic inspection service. Never disappointed coming here.

  • T

They are really expensive. Only use dealer parts. If that’s your vibe then go for it but you can save a lot of money by going elsewhere.

  • Malcolm Brown

Very friendly and helpful. Charles helped me out with a leaking tire. I felt immediately comfortable about bringing my car here. Thanks.

  • Dan Teller

Excellent customer service, they will explain your auto issue in as much detail as you ask. Charlie, Dee and team run a great shop.

  • Goran NYC Photographer

Great service and great staff. I went for state control on my Nissan Rouge and the guys did a great job. Everything was perfect 5+.

  • Sarah Manthey

I only got a state inspection, but overhearing these guys chat, that clearly care about their workers and their customers.

  • Lee Silverman

Been using Parkside for years for a variety of cars. Great service, very reliable and honest. Strongly recommended.

  • Keegan Gay

Im writing this review to tell you If you have come across Park side auto you don’t need to look any further.

  • Ed Rodriguez

My guy hooked me up and saved me 500 dollars that I would have paid at the Nissan dealership. Dean is the man.

  • Zack Martin

Straightforward, accommodating, friendly, and professional. Exactly what I would hope for in a good auto shop.

  • michael sande

I mentioned that I was a first-time car owner and he took very good care of me. Would definitely go back.

  • David Sonenberg

Did great job on my oil change, they even called all around town to find the best prices on filters.

  • Jordana Miriam

Extremely friendly and attentive staff. They are trustworthy and run a no-nonsense business.

  • Saul Dingfelder

Some of the most friendly, trustworthy, honest, and capable mechanics you'll find anywhere.

  • Nick Peluffo

These guys are helpful, honest, and they look to help as cost effectively as possible.

  • cobi moules

best experience i've had getting my truck serviced. Honest, kind, and lgbtq friendly

  • Cassie Kelly

Best mechanic I've been to. Honest, helpful and fast. Highly recommend these guys.

  • Steven kistreff

Fair price and quality work. All you can ask for in an automobile service center.

  • eric englert

Fast, honest, reliable, and polite. The exception to the rule for auto-mechanics.

  • Steve Schroeder

Charlie provides excellent customer service - he’s also an expert on 4Runners

  • victor Sforza

Very good repair shop always have the customers best interests in mind.

  • Sonia Gilbukh

Fast service, really pleasant to deal with. Would definitely go back!

  • K Sou

Love them, they want to keep your business so they take care of you.

  • Theodora Hanslowe

This is a FANTASTIC place to bring your car. They do amazing work.

  • Katie

I love these guys! Honest, fast service and genuinely nice people.

  • Paul Burani

These guys are total pros & real gentlemen. Highly recommend!

  • Natalia Hincapie

Unfortunately not a good experience. They weren't respectful

  • Ian Parker

Inspection took 5 minutes and they're friendly and easy

  • Tom Klaber

Nice staff. Fair price. Got me inspected. Will return.

  • Greg Joseph

This place is superb. Honest, knowledgeable, friendly.

  • Hal Ackerman

First time customer. They are my place now.

  • Aaron Welch

super friendly and responsive, fair prices

  • Bill Brooks

Super quick, great professional service

  • Maria W.

Professional, thorough, and kind staff.

  • Adam Jaffer

My go to for a last minute inspection.

  • lee devore

Friendly, fast and reasonably priced

  • Carsten Varming

Nice people providing good service.

  • Matt Krupnick

Friendly, competent and honest.

  • Ne Lamda

Great service and good people

  • Donna Marciano Capone

Great service great workers

  • Ashna Chopra

Great service and people !

  • chris Michaud

Trustworthy and reliable

  • I. B.

No service provided

  • Carlos Castelan

Excelente

  • Nicholas Martinez
  • mark lotito
  • Сергей Силюк
  • Richmond Jin
  • Thea Krulwich

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