Phenomenal and remarkable service from Victoria. She thoroughly explained everything that needed to be said and was highly attentive to my questions with real knowledgeable answers in detail very quickly. She showed that she cared by helping me get the best for my auto and tenant insurance. She gave me hands down the best possible price for auto and tenant insurance. Both auto and tenant individually and together were cheaper than what I had been paying. I looked elsewhere but couldn’t find a deal as good as the ones she offered and I was quick to leave my old insurer because of how i saved so much, it was just common sense. Honestly, I was getting worried with prices going up recently with inflation everywhere, But Victoria made sure she helped me to dissipate that stress and anxiety of finding good insurance. She was very professional and proficient at guiding me through the whole process with ease and for that Victoria I am very grateful and appreciative. I highly recommend Victoria to anybody looking to save a lot and deal with extraordinary service above and beyond that she brings to the table.

I had the pleasure of working with Victoria to get auto insurance and I cannot recommend her enough! Her customer service was absolutely outstanding and she went above and beyond to make sure that I got the coverage I needed. Victoria was incredibly patient, answering all of my questions and making sure that I understood everything before moving forward. She was also very responsive, getting back to me quickly with any updates or information that I needed. Overall, Victoria made the process of getting auto insurance a breeze and I am so grateful for her help. If you're looking for excellent customer service and a seamless experience, I highly recommend working with Victoria!

I had the pleasure of communicating with Victoria for the last several years who works at Patricia Velasco's firm. The level of service and support I always receive speaking with Victoria is just exceptional. I am always greeted with friendly professionalism. Whether I have a question about my policy or need to make the adjustments, Victoria is just a phone call away. She always responds quickly and provides the information to any challenging questions I have. In conclusion, my experience with Patricia Velasco's firm has been outstanding and I highly recommend their services. Thank you, Victoria, for providing such amazing customer support!

I am incredibly pleased with the excellent service I received from the Desjardins insurance. I’m very happy with the result. The team is professional, knowledgeable, and very responsive throughout the entire process, not only did they save me money, but also made the entire experience smooth and hassle free. Their dedication to finding the best insurance solution, for their customers is truly commendable. I recommend Desjardins insurance to anyone looking for a reliable and customer-centric insurance services.

I was with the same insurance provider for 12 years and got cancelled due to failure to provide information, as I was traveling and did not get the letter until 8 weeks later. I am so thankful that a friend of mine recommended Tatiana who works with Patricia. I contacted her during a long weekend, and she did not hesitate one second to take my information and go into the office on a holiday to get my documents in order for a quote. She was absolutely amazing! I will recommend this amazing team any time of day

Outstanding customer service, managed to get same day appointment, and staff stayed after hours to work on a quote. Patricia and Victoria were patient with back and forth on questions and clarifications and returned calls immediately. Office is well kept, too bad that they just offer insurance from Desjardins. Would have been great, if they worked with multiple insurance providers. Otherwise, go to agents.

I am so happy to connect with Patricia Velasco's firm. I was assisted to get my auto insurance by Victoria and she was an amazing help. I got my quote and my insurance done within 24 hours which is mindblowing in itself. She was very polite, helpful and knowledgeable through the whole process. I can't believe I didn't connect with them earlier. Thank you Victoria for such being such an amazing help.

O atendimento de Lilian foi excelente. Ela foi paciente e respondeu à todas as nossas dúvidas sobre o funcionamento do seguro, o que foi essencial para sentirmos segurança em contratar a Desjardins. Lilian's service was excellent. She was patient and answered all our questions about how the insurance works, which was essential for us to feel secure in hiring Desjardins.

If you go there, you have to ask for Tatiana. She’s the best employee I’ve dealt with. She’s patient and makes a real effort to understand your needs and to find the best way to help you. She follows up constantly to make sure you’re good with the products and satisfied with the pricing. I would go for more stars for sure if google would allow.

Lilian, who works at Patricia Velasco's firm, provided me with excellent customer service. I'm a newcomer, and she walked me through the entire process and was quick to quote my property tenant insurance. I highly recommend their services and will do business with them again in the future.

I recently purchased a home insurance policy. I got assistance from Lilian Nadolny, and she was very friendly and knowledgeable. She explained everything in detail and helped me through the process. I would definitely recommend Patricia’s office, excellent customer service. Thank you.

Tatiana has exceptional customer service skills. Her knowledge, expertise as well as friendliness gave me an awesome experience dealing with the usual stressful situation of getting insurance quotes and everything. She will respond quickly and make sure there are no questions left.

My policy was transferred to Patricia’s office following a retirement of another agent. Patricia really cares about her clients and is extremely knowledgeable. I would recommend her and her team to anyone looking for peace of mind, clarity, and individualized service.

Just joined, but the process was smooth. Great value for money. The customer service was great (Tatiana S). She provided the best experience between me and Desjardin. Overall very happy with the service so far. I do recommend contacting them before closing any deal.

Patricia Velasco has always went above and beyond to provide us the best in home and auto insurance. Unlike a lot of other agencies, she replies back quickly and delivers the best insurance services. You can do no wrong by trusting your insurance needs to Patricia.

Great insurance service! Very professional! They explain step by step to the customer. Certainly the right insurance agency! A special thanks to Tatiana Santana, for all the great work helping me with my coverage needs.

I had to update my insurance and swap some vehicles around, I spoke with Victoria and she was very pleasant and got everything worked out with no problems. I am very pleased with her service.

I just had my car and tenant insurance done by Lilian Nadolmy. Thank you very much for your kindly and supportive way to work. We need more people like you working in this area!! Well done

Lilian is an excellent agent. She really listens to her customer and has lots of knowledge on the matter and offers exactly what we need. I recommend Lilian for your insurance needs.

Took care of my insurance needs. Looked for the best rates. Best insurance agent by far. Honest and trustworthy. Thank you Tatiana. We appreciate your hard work! Highly recommend!

Victoria took care of my multiple requests in a timely manner and I am completely satisfy with her services. She is nice, kind, patient and knowledgable. Good experience …..

Amazing customer service provided by Tatiana. She helped me a lot looking for the best rates and explained me everything that I needed to know . I’m very pleased and happy

Lilian is a very polite and professional insurance agent. She provided us the best solution to our problem. Desjardins is an amazing insurance company. I recommend!!!

Amazing service! I highly recommend Lilian who answered all of our questions and clarified our concerns. She was very professional and knowledgeable.

Estou muito feliz com o atendimento prestado pela Tatiana. Recebi todas as orientações que me ajudaram na escolha do seguro. Atendimento perfeito .

The services was very friendly and fast. I can't thank Lilian Nadolny any less for her special way of handling newcomers and first timers like me.

Very good customer support with excelent knowledge about the service provided. A special thanks to Lilian. I definitely recommend the company !

Thanks to Mrs Lilian who help me with the insurance and Mrs Lilian was so great with her service Professional service appreciate her investment

Lilian Nadolny from Patricia's team is amazing. Explained all the details of the policy and I was very satisfied with the price and support.

I had my insurance done with Tatiana and I’m extremely pleased. Excellent customer service and very patient! Highly recommend it.

Excellent service! Tatiana was very sweet and helpful and I was able to set up my car insurance quickly and easily.

The service provided is very quickly and very efficiently. I am really appreciate the help provided. Thank you!

Outstanding service. Victoria helped me out. Everything was thoroughly explained easy service no hassle

I highly recommend and especially lilian super attentive and excellent professional congratulations

Excellent service. Need insurance change from one vehicle to another, was done within minutes

I was able to set up my insurance quickly and easily. Very prompt friendly service.

Nota Mil Simpatia…educação… dispostos a ajudar ao extremo!!! Nota Mil

Tremendous and lovely care that Tatiana and Patricia showed to me!

Patrcia is very helpful and she always returns calls immediately

Very professional and always present to clarify shady aspects

awesome service! Victoria was brilliant, appreciate her help

Lilian was extremely professional and efficient. …

A very kind and accommodating team! :)